Trusted Agent profile Β· Canterbury, Kent

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Martin & Co Canterbury reviews

4.1

β˜…β˜…β˜…β˜…β˜… Great

211 reviews across 4 platforms

71 Castle Street, Canterbury, Kent, CT1 2QD

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Martin & Co's office in Canterbury, Kent, at 71 Castle Street, is rated 4.1 out of 5 across 211 reviews on four platforms, including 158 Google reviews rated 3.8.

Google logo

3.8 / 5

158

Reviews on Google

This office

Facebook logo

4.8 / 5

20

Reviews on Facebook

This office

View Agents logo

4.8 / 5

19

Reviews on View Agents

This office

Trustpilot logo

14

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martin & Co Canterbury

Welcome to Martin & Co, Canterbury. With over 10 years experience in the sales & lettings industry, we specialise in property management, residential sales & lettings across Canterbury, Whitstable, Herne Bay and Faversham. We have extensive knowledge of both the professional and student markets, and it is our aim to create fantastic experiences for landlords, tenants, sellers & buyers alike. We are here to support landlords throughout the entire process and we pride ourselves on our thorough understanding of property letting regulations and law (the boring stuff!), so you can be rest assured that everything is covered. We're also always on call for our tenants, ready to deal with any issues that might crop up swiftly & efficiently, which we guarantee are few and far between. When it comes to sales, we have a keen eye for detail, combining our experience in estate agency & interior design to create a sales strategy that is guaranteed to make your property stand out. We always make sure that your needs are met and your ideas are heard throughout the entire process, and our marketing is second to none. Our Managing Director, Angie, is a qualified accountant and an experienced professional who has owned & run several successful businesses over the years. She is also a Whitstable local (living here for over 50+ years!) and knows what makes the area such an attractive place to live. Whether you are looking for history & heritage, quaint, cobbled streets, award-winning universities, outstanding entertainment, beautiful beaches, rolling countryside or the finest independent shops & restaurants, Canterbury, Whitstable, Herne Bay & Faversham each have their own appeal. All four towns are easily commutable to London via the High Speed service to St Pancras International, plus you can also hop across the channel in just 30 minutes on the Eurotunnel from Folkestone. All in all, a great place to live, work or study! If you are looking to sell, buy, let or rent a house in or around Canterbury, please get in touch with us on 01227 455717 or email us on canterbury@martinco.com. Our team are a friendly bunch, with tons of experience between them, and would love to hear from you. Alternatively, we love having visitors to our office, centrally located on Castle Street, in the heart of Canterbury, so do call in for a chat. We also love our four-legged friends and you'll often find Maisie, our labradoodle, or Guinness, our black lab making themselves at home.

Reviews

Every review we hold for the Canterbury office, from every platform, shown as written. First names only.

5/5

Google

So far martin and co have been very helpful as a Tennant. I was a student, and stuck with them for an extra year. So long as you report as soon as something is wrong they are quick to respond and I would say pretty fair. One thing I would say is that the photos of the house we're not the same as the house - it was quite dusty so they sent a cleaner but we just dusted ourselves too. There were marks on the walls when the artinerary didn't say this at all - however washing this off would was the paint off as said by martin and co and we were OK with this. All in all a good company for people who are working from home, were helpful through the pandemic. Any issues are responded too and at tower way, they are super helpful. Thanks πŸ‘

Choyces01 Β· 3 May 2022

5/5

Google

So far martin and co have been very helpful as a Tennant. I was a student, and stuck with them for an extra year. So long as you report as soon as something is wrong they are quick to respond and I would say pretty fair. One thing I would say is that the photos of the house we're not the same as the house - it was quite dusty so they sent a cleaner but we just dusted ourselves too. There were marks on the walls when the artinerary didn't say this at all - however washing this off would was the paint off as said by martin and co and we were OK with this. All in all a good company for people who are working from home, were helpful through the pandemic. Any issues are responded too and at tower way, they are super helpful. Thanks πŸ‘

Badchoyces Β· 27 March 2022

5/5

Facebook

I don't believe in luck, I believe in trust and understanding, I've been with Mrs MELISSA CRYPTO for some years and I've made good amount of money with her simple strategies of trading. Meeting with her has been the best experience that has happened to me in this past few years and I'm expecting yet another payment from the broker today. Scammers are everywhere but to find a reliable trader like Mrs MELISSA CRYPTO, Hash is not an easy task and my advice for you all is to come over and join her, contact her directly on her Email: melissacrypto253@gmail.comWhatsapp:+1(424] 341 3587

Olar Β· 15 March 2022

5/5

Facebook

I don't believe in luck, I believe in trust and understanding, I've been with Mrs MELISSA CRYPTO for some years and I've made good amount of money with her simple strategies of trading. Meeting with her has been the best experience that has happened to me in this past few years and I'm expecting yet another payment from the broker today. Scammers are everywhere but to find a reliable trader like Mrs MELISSA CRYPTO, Hash is not an easy task and my advice for you all is to come over and join her, contact her directly on her Email: melissacrypto253@gmail.comWhatsapp:+1(424] 341 3587

David Β· 15 March 2022

5/5

Google

Was helped find rent a cheap little room for this year, big shout out to Rachel and Will who have been nothing but helpful with the transitions and answering my questions professionally. So stress free!

No Β· 23 February 2025

5/5

Google

My experience was excellent. Rachel Butcher and William Rosher made my process smooth and easy. They provided me with all the information I needed, responding quickly and, last but not least, they were very kind.

Natali Β· 23 February 2025

5/5

Google

So far martin and co have been very helpful as a Tennant. I was a student, and stuck with them for an extra year. So long as you report as soon as something is wrong they are quick to respond and I would say pretty fair. One thing I would say is that the photos of the house we're not the same as the house - it was quite dusty so they sent a cleaner but we just dusted ourselves too. There were marks on the walls when the artinerary didn't say this at all - however washing this off would was the paint off as said by martin and co and we were OK with this. All in all a good company for people who are working from home, were helpful through the pandemic. Any issues are responded too and at tower way, they are super helpful. Thanks πŸ‘

Badchoyces Β· 27 February 2022

1/5

Google

As a student that’s looking to rent, I wouldn’t recommend. I’ve rented at previous properties before, and Martin Co has been the worst. At the start, they bombard you with loads of paperwork (way more than I’ve ever received) and rush you to sign it before you even get a chance to have a read through it. They also claim once you’ve paid the holding fee, they take the property off the market for you, but then turn around to say you have to pay the deposit if they are to take it off the market. I won’t even begin to discuss how long they take to attend to maintenance issues after filing a report. And worst of all, I’ve been practically begging for an update on the return of our refund for 2 months now, and all they have to say for it is β€œsomeone will be in touch shortly” or not even give a response at all. Save your time and look for a place to rent through other letting agents.

Imani Β· 22 August 2023

Agent replied Β· 1 September 2023

The paperwork is the normal amount you should receive from any good agent for a legal tenancy agreement and we have to get applications through quickly due to competition in the market place. Maintenance issues are usually delayed by tenants not answering calls and email for arrangements to be made and deposit returns are only lengthy is the property has been left in a questionable state and there are several things which are in dispute.

5/5

Facebook

Everything changed since i connected with Mrs Annie Daisy, With my little investment of $500 I made up to $3,800 in five trading days. I won't say much but if you still see beautiful recommendations about her on Facebook and still skip her to another, that's your big mistake. Because you just lost your money if you invest it with another experts why many of them here on Facebook are fake. So be careful. HER details is below Email : anniefxdaisyexpert412@gmail.com Whatsapp number : +6498023790 https://www.facebook.com/AnnieDaisyfxexperto

John Β· 22 February 2025

5/5

Google

Martin & Co have managed my property for over 20 years. All the staff are very professional, efficient and friendly and get things done very promptly. Thank you to all the staff.

Androulla Β· 26 August 2025

Agent replied Β· 9 October 2025

Thank you Androulla, I am so pleased you have been looked after so well by the team. They all work hard to provide the best service possible! Thank you for your business it is much appreciated.

5/5

Facebook

ANY WHERE YOU SEE MRS ANNIE DAISY BEEN RECOMMEND AND YOU STILL DO NOT CONTACT HER, it will make me feel you want to keep loosing your money to scammers. This woman has helped me get my life back, financially and morally I can pay my bills with just a side hustle that is giving me good money...... Thanks once a again Mrs Annie Daisy. Interested investors shouldn't take chances she's the best in forex /cryptocurrency investment trading. No fees on withdrawal Withdraw and be happy. I invested $500 in 4days I got $2,500 after they took their trading commission away. Whatsapp : +6498023790 Email address : anniefxdaisyexpert412@gmail.com Facebook names : Annie Daisy https://www.facebook.com/AnnieDaisyfxexperto

Agnete Β· 18 February 2025

5/5

Facebook

Have worked alongside Martin & Co for a number of years now, the Team at the moment are a pleasure to do business with, always Happy, Professional, Courteous & Knowledgable within their fields of expertise ! I have worked (and continue to do so) alongside many Letting/ Estate Agents throughout Kent and I can honestly say Martin & Co’s Canterbury Team are the best I have dealt with ! 5 Stars !!

Danny Β· 14 May 2025

5/5

Google

Just wish to say a big thank you to the Canterbury team at Martin & Co. Very professional and courteous with helping me find a property.

Jack Β· 12 October 2025

Agent replied Β· 13 October 2025

Thanks Jack, we have a lovely helpful team who work hard so your review is much appreciated.

5/5

Google

We sold our flat with Martin & co in Canterbury and would highly recommend them. They are a friendly team who were proactive, supportive and committed to selling our property. Thanks Martin & co!

Olivia Β· 10 July 2025

Agent replied Β· 19 July 2025

Thankyou Olivia, it was a pleasure dealing with you!

5/5

Trustpilot

Courteous and helpful service

I have been a landlord with Martin & Co for over 10 years and have always received helpful and courteous service. Recently Dean has been extremely diligent and conscientious in resolving issues with another landlord and letting agent. I am very grateful to him and his team.

Susan Β· 25 May 2024

5/5

Trustpilot

Good for first time renters

We were shown around the property with Megan who seemed very nice, but did most of our interactions with William. He was excellent and patient with us as we are first time renters. He always made us feel like there were no silly questions and that he was available for us to contact whenever we needed.

Lauren Β· 16 November 2023

5/5

Facebook

BEST RECOMMENDATIONS TODAY ANNIE DAISY D If you have never come across Mrs Annie Daisy…..do that now and thank me later,,,,I’m here to tell you that you can now invest your money with ANNIE DAISY Trust me she is fast and reliable and have the best trending experience as an expert …….so I get started on my trading and Earned up to meaningful profits in a week, thank me later ….contact her Email: anniefxdaisyexpert412@gmail.com WhatsApp: +6498023790 https://www.facebook.com/AnnieDaisyfxexpert

Amalia Β· 17 February 2025

5/5

Google

Great team, friendly, fast and efficient. Had all the answers to our questions. Did everything we needed. Dealt mostly with Dean and Rachel but everyone was great.

Mick Β· 27 February 2025

5/5

Google

Buying or renting, selling or letting, whatever you need to do these things are big life changing decisions. It is important to have a professional by your side throughout the process. Martin&Co Canterbury is that professional for me and hundreds of others. The staff are friendly, responsive and every one of them really cares about the success of their business and the quality of the service they provide. They have an in-depth knowledge of the local market and surrounding area and have assisted me on subjects that were of no financial gain to them. They care about the relationship we have and have been a breath of fresh air when stacked up against the other agents in town. I highly recommend getting in touch if you need any assistance or advice with anything property related. They will be there for you throughout and can hold your hand as firmly as you need it held or not at all if desired. The results speak for themselves and their service has been a godsend to us. I couldn’t recommend them more highly. Oliver Griffiths P.S. Facebook me if you feel you still need more convincing.

Oliver Β· 18 June 2020

5/5

Google

Amazing staff who are extremely helpful and timely in their responses especially William Rosher. Would highly recommend especially for student looking for Uni accommodation.

Nathan Β· 27 March 2025

5/5

Trustpilot

Great company, great staff who went over and above …

It was an absolute pleasure to work with the staff at Martin & Co. They were helpful, professional, and Dean, especially, went over and above to help me with finding a wonderful property. I wouldn’t hesitate to recommend them to any and all potential clients. They made it an easy stress free experience.

Shelley Β· 11 October 2023

1/5

Google

If i could give martin and co no stars i would, in fact i would give them minus stars. Not only are they rude and simply do not care about their customers, but they will completely and utterly screw you over. Rented a 4 bedroom house as student and the state of the house when we moved in was disgusting. After numerous phone calls about the mould and over grown garden throughout the year nothing was ever done to sort it. I assume because we were students they really didnt care and knew they would be able to screw us over. Fast forward to the end of the year and we get a bill through for our deposit deductions. In what world does it cost Β£84 to change a lightbulb ? They charged us for cleaning the carpets that were probably in a better state than they were when we moved in because we had to hover them so much. For the love of all things holy DO NOT USE this letting agency, honestly you will regret every second of it and all you have to do is read the other reviews and see that this isnt just one angry customers conclusion. I wish i had listened to the reviews because at least id have my Β£400. Shout out to Julia, Laura and Cornelia for never answering one of our maintenance emails and then charging us over Β£1300 for repairs at the end of our tenancy. You guys really were the icing on the cake. So if you dont mind living in a bit of a s**t hole, dont mind mould, an over grown garden ooooh and most importantly flushing Β£400 down the loo, then i 100% recommend this place !!

Beth Β· 29 July 2019

5/5

Google

Dean and William are great. Friendly, professional and helpful. (A dramatic improvement from the previous team.) When I had a shattered window pane in my apartment, they sorted the whole thing out, without any stress for me. They also … More

Judy Β· 29 May 2024

5/5

Google

I recommend Martin & Co. Canterbury, in particular Will Rosher, for both letting and sale of a property.

Gillian Β· 15 April 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Martin & Co Canterbury

How many reviews does Martin & Co Canterbury have?

Martin & Co's Canterbury office has 211 reviews across four platforms: 158 on Google, 20 on Facebook, 19 on View Agents, 14 on Trustpilot.

What is Martin & Co Canterbury's rating?

Martin & Co Canterbury is rated 4.1 out of 5 across all 211 reviews, and 3.8 out of 5 on Google from 158 reviews.

What do landlords say about Martin & Co Canterbury?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Stuart wrote: "I have been letting my property through Martin and Co in Canterbury. Angela , Dean , Will and Rachel have been superb. They are very helpful in appraising the ..."

What do tenants say about Martin & Co Canterbury?

9 reviews from tenants, rated 4.6 out of 5 on average. For example, Daisy wrote: "We have been working with Rachel for a while now looking for the perfect property for us and she's been extremely helpful! She is extremely knowledgeable ..."

Where is Martin & Co's Canterbury office?

Martin & Co Canterbury, 71 Castle Street, Canterbury, Kent, CT1 2QD.

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