Martin & Co Canterbury reviews

★★★★★ 5/5

Google

So far our letting experience with Martin & Co has been overwhelmingly positive. We are moving in in September but every step up to this process has been so smooth and easy. Finding a house was so easy thanks to Dean. Our first viewing we booked we weren’t too kean and he immediately suggested us new properties they had in accordance to our wishes. He then showed us round a lovely house we are now moving into. Very clean and well kept and great location. Any further questions we have had Dean, Kirsty, Beata, & Ellie have done their best to answer and guided us through this process. We can’t thank them enough. We are very excited to move in soon!

Jessie · 22 July 2026

★★★★★ 5/5

Google

Martin and Co were absolutely fantastic! I've dealt with several letting agents since moving to Canterbury and they are by FAR the best. Dean was wonderful, super helpful and friendly, and great at communicating with us. He let us know what was happening at every step of the way and made the whole process easy. He was always patient and happy to explain what was happening. The whole team is lovely and treated us like real people rather than numbers. I cannot recommend Martin and Co more, they are genuinely wonderful to work with.

Alice · 22 June 2026

★★★★★ 5/5

Google

We had a great experience with Martin & Co Canterbury, particularly with Kirsty. We recently had our full deposit returned for 73 Station Road West. There was a brief administrative delay with the transfer between deposit schemes (DPS to TDS), but Kirsty was excellent at keeping us updated, communicating the process clearly, and ensuring the full amount was released to us promptly once the transfer was complete. Fantastic service and communication throughout! I highly recommend them.

Tony · 18 December 2025

★★★★★ 5/5

Google

We’ve been renting through Martins for just over a year and have had a great experience. Kirsty is always quick to respond to any queries or repairs, making everything really easy and straightforward. Friendly, professional service throughout, and nothing ever seems too much trouble. Thank you, Kirsty!

Emma · 22 June 2026

★★★★★ 5/5

Google

I could not thank Dean and his team at Martin and Co in Canterbury enough. They have gone above and beyond to ensure a house was found for me and my children. Very professional, communication was brilliant and they really went that extra mile to help. Thank you so much. I highly recommend them for any rental needs.

Claire · 8 October 2025

★★★★★ 5/5

Google

A big thank you to Martin and Co, in particular to Dean, who went above and beyond in successfully managing a tricky rental situation with skill and good humour. Also to the sales team for selling our property.

Alice · 13 February 2026

★★★★★ 5/5

Google

My experience of Dean is that he is professional, responsive and proactive in his approach - which has been demonstrated many times over the past 2 years. Communication is always clear and timely, and what sets Dean apart is his ability to handle difficult situations with both competence and a welcome sense of humour, keeping things in perspective.

NP · 7 August 2025

★★★★★ 5/5

Google

Had an excellent experience with Dean and the team at Martin & Co so far, great communication and all the staff have been very knowledgeable and helpful throughout our renting process. Loving our flat, was extremely clean and in great condition for us to move in, has clearly been very well maintained by the company.

Susannah · 6 April 2026

★★★★★ 5/5

Google

I’d like to thank Martin & Co in Canterbury for their professional approach, prompt responses, and excellent customer service throughout. A special thanks to Dean, Rachel, and Beata for their support and efficiency, truly a pleasure to deal with such a responsive and helpful team. Highly recommended!

Cyrus.M · 1 July 2025

★★★★★ 5/5

Google

Dean Smith and the team at Martin and Co were absolutely AMAZING over the year tenancy I had within their property. Would definitely recommend to any and everyone. IMMACULATE SERVICE!!!!

Trevay · 8 August 2026

★★★★★ 5/5

Google

As a tenant who is with Martin and Co I have had nothing but amazing support and contact whenever I have needed it. Dean Smith has been incredibly reliable and prompt in helping me while in a property. It's nice to know the letting agents …

Chloe · 13 May 2025

★★★★★ 3.9/5

View Agents

Review for Martin & Co (Canterbury)

This is my first time renting, and Martin & Co is the agency I’ve been working with. At the beginning, I experienced some miscommunication with the team, mainly because when I moved in, there were several things in the property that needed fixing, including machines, flooring, and general wear and tear. Unfortunately, the previous tenant hadn’t reported these issues, which made things feel overwhelming for me as a first-time, sole tenant. I was quite anxious, worrying I might be stuck in a property that wasn’t in its best condition, and with limited experience, it was difficult to know how to manage the repairs on my own. However, everything improved once Kirsty Stevens became my main point of contact. She has been incredibly helpful, responsive, and, most importantly, empathetic. Every time I reported a maintenance issue, she handled it promptly and made me feel supported throughout the process. Thanks to her professionalism and understanding, the experience has become much more positive :)

Chalinee · 24 March 2025

★★★★★ 5/5

Google

I have now been using Martin and Co for over a year and I always get an excellent service from start to finish! Problems are solved quickly and they have worked with me to ensure the properties remain at an excellent standard, with a complete refurb organised before the most recent set of tenants moved in. I moved here because the last letting agents I used were slow to respond and did not treat tenants well, I am glad my tenants are getting a much better service now.

Amy · 17 September 2025

★★★★★ 5/5

Google

I would like to give them 5 stars. We had an issue, and they responded very quickly. They arranged a replacement gadget within just one day, which was amazing. Based on this experience, I would choose Martin & Co again in the future over other agents.

Harmanpreet · 22 June 2026

★★★★★ 1/5

Google

To be honest, I should've researched more into this letting agency on reviews for students specifically since all of the reviews I've seen after renting from the property have not been the greatest at all. After reading these reviews I can't help but agree with their problems. The only good reviews I've seen for this letting agency are those who are non students. I wouldn't recommend letting here for students as you'll end up paying the same amount as an ensuite for the whole year anyways since they ask for rent from July and August even though you will not be living there until September since they do not allow you to even leave your stuff there for the summer. I've been at three different accomodations for the three years of my degree and Martin and Co are by far the worst experience I've had. Don't get me wrong the house is quite lovely and spacious but hidden fees and not being notified when vistors are coming at all times are abysmal. I actually got woken up by a family who entered the building with their own set of keys and no person with them showing the property around and not me nor my roomates were notified that a visit was occuring. I legit finished work early that morning around 3am so I was hoping to sleep in. I would've just woken up early if they told us that there was a visit happening. This is not a specifc Martin and Co problem but the Canterbury council does not take out the bins either and since it's supposed to be your responsibility, Martin and Co will balme you for not cleaning the front of the yard, they will also blame you for messes or damages that was already previously there as well even if you have photo evidence. Don't even get me started on their refund method. I wouldn't recommend this letting agency if you want a great experience. There's other places in Cantebury

Sharmarah · 29 August 2025

★★★★★ 5/5

Facebook

Mrs Annie Daisy was a full package Forex broker, that never asked for any further money on my withdrawal till date I'm still trade and earning with her platform, very sincere and straight forward woman. But this time I'm on a vip investment plan, which is $5000 targeting profits is $18,425 in 5 working day's. It's simple her details is below👇🏼 Email address :anniefxdaisyexpert412@gmail.com Whatsapp number :+6498023790 Don't doubts her process try and thank me later. https://www.facebook.com/AnnieDaisyfxexpert Telegram link : https://t.me/AnnieDaisytradingexpert

Jane · 21 February 2025

★★★★★ 5/5

Google

Martin and Co are the second letting agent I have worked with since moving to Kent and they are so far the best. The team have a great follow-up and update culture with an excellent customer service. They were exceptionally helpful during the end of tenancy period. Practically made our lives easy.

Joy · 18 December 2025

★★★★★ 5/5

Google

Great service from a great team! First class on every level highly recommended. Dean Smith and team have been brilliant

Pete · 28 November 2025

★★★★★ 5/5

Google

Just wanted to say a big Thanks to Will at Martin & Co. Always so easy to deal with, honest and quick to reply to any issues I’ve raised. Always treats me like a person and acts in the best interest of the tenant and the landlord. Sometimes you hear of horror stories about letting agents and this certainly isn’t the case at Martin & Co, and I’m so glad to have letted from them.

Jack · 20 March 2025

★★★★★ 5/5

Google

Have been with Martin & Co for little over a year and can honestly say they are the best agents I have worked with. Entire team is polite and helpful and has on more than one occasion gone above and beyond to help myself and my partner if/when an issue has occurred. Would confidently recommend to anybody looking to live in the Canterbury area. Thanks again Martin & Co team!!!!!

Charlie · 17 October 2025

★★★★★ 5/5

Trustpilot

Renting through Martin&Co was a…

Renting through Martin&Co was a fantastic experience and I highly recommend to those looking to do so.Mia was amazing with communication and so respectful to their clients, and rise to the occasion should you need their assistance with anything

Consumer · 27 February 2026

★★★★★ 5/5

Google

My time with Martin & Co has been incredibly stress-free. The move too Canterbury seemed very daunting, but I was lucky enough to be shown around a few properties with Rachel who was professional and very caring, any issues I have or questions I have, will be answered and explained to me by her with an instant. I am very lucky I was blessed with a company and landlord who are always happy to help!!

Tristan · 21 February 2025

★★★★★ 4.8/5

View Agents

Canterbury Student Let

I have been letting my property through Martin and Co in Canterbury. Angela , Dean , Will and Rachel have been superb. They are very helpful in appraising the rental value - they have always found suitable tenants. They are easy to talk to and very professional in their approach. I have used other letting agents in Canterbury. However, I have no intention of leaving Martin and Co.

Stuart · 18 March 2025

★★★★★ 5/5

Google

We have used Martin & Co for many years and have been delighted with their service as Property Managers from the actual managing of the property through to the search for new tenants. We highly recommend them.

Mark · 22 May 2026