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Martin & Co Canterbury reviews from tenants

4.6

★★★★★

9 reviews from tenants · all 211 reviews

71 Castle Street, Canterbury CT1 2QD

9 reviews of Martin & Co's Canterbury office come from tenants, rated 4.6 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.

Reviews from tenants

9 reviews from tenants, from every platform, shown as written. First names only.

3.9/5

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Tenant

Review for Martin & Co (Canterbury)

This is my first time renting, and Martin & Co is the agency I’ve been working with. At the beginning, I experienced some miscommunication with the team, mainly because when I moved in, there were several things in the property that needed fixing, including machines, flooring, and general wear and tear. Unfortunately, the previous tenant hadn’t reported these issues, which made things feel overwhelming for me as a first-time, sole tenant. I was quite anxious, worrying I might be stuck in a property that wasn’t in its best condition, and with limited experience, it was difficult to know how to manage the repairs on my own. However, everything improved once Kirsty Stevens became my main point of contact. She has been incredibly helpful, responsive, and, most importantly, empathetic. Every time I reported a maintenance issue, she handled it promptly and made me feel supported throughout the process. Thanks to her professionalism and understanding, the experience has become much more positive :)

Chalinee · 24 March 2025

5/5

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Tenant

Rachel Butcher

We have been working with Rachel for a while now looking for the perfect property for us and she's been extremely helpful! She is extremely knowledgeable, always punctual, honest with all of our questions and always going out of her way to help us find exactly what we're looking for. We have chosen to work directly with Rachel due to her professionalism and integrity. Couldn't recommend her enough!

Daisy · 20 February 2025

5/5

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Tenant

RACHEL!!

AMAZING!! She has been incredibly helpful with finding a property, viewing properties, and all the issues I’ve come to her with. She responds with get haste and is always friendly and informative, she made the move to Canterbury incredibly easy. I am very lucky to have someone so helpful and caring to assist me with university life.

Tristan · 21 February 2025

5/5

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Tenant

Fantastic staff

The team in Canterbury have been fantastic. They’ve communicated with us every step of the way. They have been kind, very professional, and patient with us. We have had a fantastic experience with the team and would go through with them again when we eventually buy a house. Thank you all so much :)

Lauren · 24 February 2025

5/5

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Tenant

First Time Experience

As a first time renter, I found Megan very patient and helpful throughout the process. I'm sure I did my fair share of asking stupid questions and being accidentally awkward, but she never made it seem that way! Overall, a brilliant experience and will definitely see martinco as an option in future

Andrew · 7 February 2023

Agent replied · 24 February 2023

Thank you for your kind words, I am so pleased you had a great experience with Megan, backed up by the rest of the team!

3.6/5

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Tenant

Agents review

Great, professional and very helpful with great knowledge

Julie · 24 November 2025

4.1/5

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Tenant

Great to work with

Responsive and took any issue with all seriousness. Good team. Good communication at all times.

David · 9 February 2025

5/5

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Tenant

Great estate agents

Really happy with the service and help received from Martin & co

Chelsea · 18 March 2025

4.6/5

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Tenant

Very helpful

Always reply within the day, provide concise information in regards to queries and very helpful

Li · 1 February 2023

Agent replied · 24 February 2023

I am so pleased you recognise that we strive to communicate as swiftly as possible and in a helpful manner. Thankyou!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions from tenants about Martin & Co Canterbury

What do tenants say about Martin & Co Canterbury?

9 reviews from tenants, rated 4.6 out of 5 on average. For example, Daisy wrote: "We have been working with Rachel for a while now looking for the perfect property for us and she's been extremely helpful! She is extremely knowledgeable ..."

How do you know a review is from one of the tenants?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.