Trusted Agent profile · Canford Heath
★★★★★
356 reviews across 2 platforms
4 Adastral Square, Canford Heath, BH17 8SA
Palmer Snell's office in Canford Heath, at 4 Adastral Square, is rated 4.2 out of 5 across 356 reviews on two platforms, including 259 Google reviews rated 4.7.
Every review we hold for the Canford Heath office, from every platform, shown as written. First names only.
5/5
GoogleWhen the time came that I needed to find a new property, I spoke to Beckie and within the week we had the keys to our new home. I cant say thank you enough for the time you gave and the efficency to get it all completed in a small amount of time. 😊PositiveResponsiveness, Professionalism
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleOn behalf of JAG Property Mgmt Ltd, I would like to thank Holly Blackley of the Property Management team, and Beckie Gait from the Lettings team, for their above and beyond efforts in dealing with numerous issues with one of our properties. Many thanks, John and Andy JAG Prop Dev LtdPositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotDO NOT GO WITH THIS ESTATE AGENTS.
I am absolutely disgusted by this estate agents. They advertised our property without permission from us, we were going to rent a property and they were is meant to just look at the property to give us an idea for what we could rent this for. Instead they put this property on the Market without talking to us. When I asked them to remove the property, there words to us were that this was not there problem. I would never use this company, they talk to you like poo and laugh at you when you are trying to talk to them. This is a disgusting company and behaviour.
5/5
GoogleVery impressed being a new Landlord starting to work with the team -thank you to Glen, Beckie and Matt who, from the beginning, have been all extremely proactive, helpful and efficient. Needed an important document signed and Matt went above and beyond to ensure it was by the short deadline set. Thank you.
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleKieran from the Canford Heath branch was so amazing getting us into our new place with no hassle and really quickly. He was incredibly helpful and made the experience brilliant. We are super grateful for all his help. The whole team went above and beyond for us
Thank you for your kind words Holly and thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI went to Palmer Snell Canford Heath for some advice and to explore my options. Olivia was incredibly helpful, welcoming and polite and helped me greatly. Very professional and excellent service. 🙂 …
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleThese guys have been absolute top class. From start to finish, one if the few estate agents who have been genuine and open, worked through our sale outstandingly, in particular Mark, Nicola and Sam. Contactable and efficient too. We couldnt recommend this estate agents more highly and will certainly be using them again in the future.
Many thanks for your fantastic 5* review. It gives me great pleasure to read that once again our Palmer Snell branch were professional and helpful. Thank you for the recommendation.Kind regards, Lucy.
5/5
GoogleVery impressed being a new Landlord starting to work with the team -thank you to Glen, Beckie and Matt who, from the beginning, have been all extremely proactive, helpful and efficient. Needed an important document signed and Matt went above and beyond to ensure it was by the short deadline set. Thank you.
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
TrustpilotMy experience with the Palmersnell has…
My experience with the Palmersnell has been amazing. This is my first property I’ve ever rented and this was very helpful and always willing to help when I had any questions. Have me a couple of veiwings even when they had cancellations.
5/5
GoogleI was booked in for a viewing on a lovely property..as a first time buyer was alittle nervous but was shown round by a very smart polite and warming young man called Zak.. he was very knowledgeable and helpful. Thank you so much zak .
It’s really lovely to read another 5* review Kerry. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
5/5
GoogleMs Cailey Hart from Palmer Snell has done a wonderful job helping us renting out the house. She is very professional from the beginning of our enquiry, all the way through the processes till the tenants moved in. She is very efficient in following up the various matters, such as sourcing tenants, preparing documents, arranging checks, and etc., and gets everything sorted out in a very timely manner. We are very happy with her work. Thank you again, Cailey!
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy partner & I have recently moved into a property via Palmer Snell. We were very impressed with the service we received from Georgina & the company itself. Georgina who is fairly new to the business was excellent at guiding us through the entire process. She was efficient, easily contactable and professional. I'm sure she will have a bright future at Palmer Snell and we wish her all the best. As far as Palmer Snell is concerned, if you're looking for a letting agent that "just gets it done" then look no further. 5 STAR COMPANY.
Thank you for taking the time to leave us this amazing 5* review and your kind words. Kind regards Lucy, Customer Relations.
5/5
GoogleVery very satisfied with the service. Took less than 2 weeks to find the tenant and it was a smooth letting. I was also very happy with the constant feedback that I receive during the letting process. Thank you Matt Stockham for your excellent service. Netra Rai Poole
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleBought my first property from Palmer Snell - they were always very communicative, organised and attentive. Excellent customer service, thanks so much!
Thank you for choosing Palmer Snell for your first property purchase! We are thrilled to hear that our team provided excellent customer service throughout the process. It was our pleasure to assist you. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRecently sold my mum's bunglow with Palmer Snell i want to give a massive thank you to Sam and Mark who went above and beyond to help me with such a stressful time they really did make the whole process as easy as it could be I would highly recommend them.
Wonderful to read Allen that you had a fantastic experience with our local Palmer Snell team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Lucy.
5/5
GoogleWe are first time letters, found a property through palmer snell. Matt dealt with us and was extremely helpful. We found the process to be very smooth and very quick. We were very apprehensive but Matt made us feel at ease. Excellent service. Thank youPositiveResponsiveness, Professionalism
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
TrustpilotOutstanding Wells team
I can’t rate them highly enough. Abbie, Carole and Maddie, in the Wells branch were so helpful and kind to me, when both selling and buying a property. I had to downsize and at times the move was emotional but they were there every step of the way. Either in person, or on the end of the telephone. An outstanding team. Thank you.
5/5
TrustpilotEfficient & professional
HiI have a flat with the above agent, in Boscombe, Dorset.I would just like to let you know that I have again received some excellent service from Lee Gilmore and Jennette Bartlett. Lee has been efficient in listing the property,finding a new tenant and ensuring a smooth process for all.Whereas Jennette has advised me and assisted with resolving some maintenance issues.I have always found both to be approachable, polite, with a professional and positive attitude.A pleasure to deal with.Kind regardsMark Llewellyn
5/5
GoogleBeckie handled our let from start to finish and was very efficient at keeping us updated and well advised along the way ensuring that we were able to move in a timely manner. I would highly recommend Beckie and the team at Palmer Snell.PositiveResponsiveness, Professionalism
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleLiberty Lovell and Kieran uphill both of them very nice receiving and nice explanation Im happy with palmersnell Thank you
Thank you for choosing Palmer Snell, we are delighted to hear that Liberty and Kieran provided you with a positive and professional experience. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleVery quick very friend all round great service
Thank you so much for your positive feedback! We strive to provide fast and friendly service for all our customers. It's great to hear that we met your expectations. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleThank you Beckie for providing such a helpful and professional service recently with our exiting and incoming tenants and also over the past 3 years. You have been highly efficient and communicated every step of the way with a positive and cheerful attitude.
Many thanks for the great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI went to Palmer Snell Canford Heath for some advice and to explore my options. Olivia was incredibly helpful, welcoming and polite and helped me greatly. Very professional and excellent service. 🙂 …
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
TrustpilotPalmer Snell worle branch team were the best
Palmer Snell worle branch team were the best estate agents I came across during my property purchase journey. They always replied to my emails,calls and kept me informed. They were so helpful and friendly. Thank you Luke and Isabelle.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Palmer Snell's Canford Heath office has 356 reviews across two platforms: 259 on Google, 97 on Trustpilot (across the whole business).
Palmer Snell Canford Heath is rated 4.2 out of 5 across all 356 reviews, and 4.7 out of 5 on Google from 259 reviews.
Palmer Snell Canford Heath, 4 Adastral Square, Canford Heath, BH17 8SA.
