Trusted Agent profile · Canford Heath
★★★★★
357 reviews across 2 platforms
4 Adastral Square, Canford Heath, BH17 8SA
Palmer Snell's office in Canford Heath, at 4 Adastral Square, is rated 4.2 out of 5 across 357 reviews on two platforms, including 259 Google reviews rated 4.7.
Every review we hold for the Canford Heath office, from every platform, shown as written. First names only.
5/5
GoogleIf you want a quick turnaround, buy or sale through Grace. Grace makes things happen really quickly. I asked her for a quick sale because my buyers were waiting after me pulling out of a house from another agent due to having no building regs. I really believe the chain would have fallen apart without Grace. Fantastic Job Grace you work really hard.
Many thanks for the fantastic 5* review Sandra. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service, Highly Recommend . Made my move effortless, thank you Glen and Russell !
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleKieran was really helpful when showing us around houses, very informative, polite and friendly :)
Thanks Caitlin for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI would thoroughly recommend Grace and her team to anyone looking to sell their property. The sale of my home was particularly challenging and I cannot fault the service they provided. Communication was 5 star. Thank you Palmer Snell for all your hard work and efforts.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleJessica was most helpful and very pleasant in helping us get a new place
Thank you for your excellent 5* review and kind words of our dedicated team Joe. Kind regards, Lucy, Customer Relations.
5/5
GoogleBooked a viewing on a flat last week and met Russell from the Canford heath branch. Very helpful and laid back! No matter how many questions I asked or emails sent he would always reply with an answer. In just a week and a half Russell has managed to get all paperwork done and I’m ready to move! Quick and friendly service.
Thank you for your terrific 5* review and for your complimentary comments Danni. Best wishes, Lucy, Customer Relations.
5/5
Trustpilottoday I am a very happy man
today I am a very happy man, I got the keys to my first flat, it was hard but we did it, and I would like to said thank you very much for your help, very close people to me, from Palmer Snell, they were very helpful and willing to help, we encountered a few problems, but they were very professional, and solved them so quickly. I'm will definitely be come back in the future, I would also like to said big thanks to Sarah, throughout my race for the first flat, She was with us all the time, and helped, Sarah Thank you very, very much. You did a great job. Me and my wife, we can certainly recommend it to everyone
5/5
GoogleWorking with palmer snell has been an amazing experience, we were given every single piece of information we needed to sell and find our new home. They are extremely approachable, very helpful, supportive and couldn’t ask for such a great team to deal with everything I asked of them. I would definitely highly recommend anyone to go through this estate agent.
Thank you for taking the time to leave us this amazing 5* review and recommendation Joanna. Kind regards Lucy, Customer Relations.
5/5
GoogleAfter seeing the flat must say that was pleasantly surprised how professional was estate agent (Harriet Moore), she not only presented it well and give all information, but also could answer on my questions and what couldn't, find out very quickly and send to me email (in next 30.min after seeing the flat). Very impressive. In two words professional and friendly.
Thank you for your glowing 5* review and thank you for your kind words Llze. Kind regards, Lucy, Customer Relations.
5/5
GoogleImpressed by the tenacity and professionalism of this office which worked hard with multiple viewings to sell an unusual house in a difficult market.
Thank you for your kind words! We're so glad to hear that our team's hard work and dedication paid off. It was a pleasure helping you sell your unique house in a challenging market.Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMy husband and I am currently in the process to buy a property through Pamer Snell. Ms HARRIETT MOORE is in charge of my two viewings and she is friendly, helpful and always prompt in replying to my emails. She is also having a positive attitude and Patience. I would definitely recommend Ms HARRIETT MOORE and "Thank you" once again!
Thank you for your brilliant 5* review and thank you for your recommendation Alice. Best wishes, Lucy, Customer Relations.
5/5
GoogleA fantastic estate agent! They provide a highly personalised service and their staff are always willing to help. We have personally dealt with Sonia, who was very friendly and helpful. All questions and queries were answered promptly. She gave as an hones description of the houses we viewed to buy, and dealt very professionally with all the paperwork. I would have no hesitation in recommending Palmer Snell Estate.
It is wonderful to read your 5* review! I will make sure your kind comments are passed to our local team. Best wishes, Scott.
5/5
GoogleVery happy and satisfied with service of Kieran uphill from beginning till the handover of our house keys made it very simple and easy process and very friendly attitude towards all the issues . Would highly recommend him very good 😊❤️👍 …
Thank you so much for the kind words! We are thrilled to hear that Kieran provided excellent service and made the process easy for you. We will definitely pass on your review to him. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleI couldn't thank the girls enough for everything they've helped me with moving into my new home. Georgina was a star and helped massively. Soo many hoops we had to jump through, couldn't of done it without her. Thankyou for all the help girls!
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFound a suitable tennant very quickly and clear communication throughout. liberty, Glen and kieran were all very knowledgeable and helpful during the process. Easy!!
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleKeiran was a great help, exellent communication, great service!
Thank you for taking the time to share your experience and for your wonderful 5* review David! Kind regards, Lucy, Customer Relations.
5/5
GoogleOur life changing move from Ledbury Herefordshire was made all the more possible with the outstanding professional service from Izzy, each time we contacted this branch we were left impressed with the efficiency politeness and friendliness of the staff. A super happy Jill and Phil thank you.
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleRussel has been amazing thank you so much!
Hello Caitlin, Thank you so much for your wonderful 5* review! We're thrilled to hear that Russel has been amazing. Best regards, Lucy, Customer Relations Team
5/5
GoogleMyself and my partner are currently going through Palmer Snell to rent a property. Throughout the process, all of the staff have been extremely helpful and reliable. We can't thank Sonia enough for all of the support and amazing service she has provided us with. I would 100 percent recommend Palmer Snell, we have had a great experience and couldn't fault them in any way.
Thank you for your wonderful 5* review! Your kind words will be made known to our local team. Best wishes, Scott
5/5
GoogleGlen Kieran liberty has been really attentive and helpful during our move to help make everything go smoothly
Thank you for sharing your experience with us! We always strive to provide attentive and helpful service to make our customers' moves as smooth as possible. It was a pleasure working with you. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe are really happy with our experience with Palmer snell, all staff were lovely and everything was done really efficiently and smoothly ready for us to move, thankyou!
Thank you for choosing Palmer Snell! We are thrilled to hear that you had a smooth and efficient experience with our lovely staff. Wishing you all the best in your new home! Kind regards, Lucy, Customer Feedback and Support Team
1/5
TrustpilotIf you have a property to rent
If you have a property to rent and are looking which letting agent to use- AVOID Palmer Snell. We have just got (what's left) of our property after being rented for over 2 years with Palmer Snell. In that time they let the property degrade to an extent that the deposit will go nowhere near to fix the damage. 4 inspection reports were done - all very brief (4 words for one of them!). Very few photos and none addressing the big issues. In the 1st 6 months most of the garden panels were destroyed and removed by the tenants. This was never picked up on (even with the lone fence post in the middle of the garden being quite a big clue). rats had got in but the major floor damage *and urine smell) was not picked up on. If you have a property to rent, ignore all the lovely words Palmer Snell will say about what they will do and go with, ideally, a local letting agency.
5/5
GoogleI have had an excellent experience of working with Glenn and the lettings team at Palmer Snell. They have been reliable, responsive, friendly and professional and I would recommend them to any potential landlords or tenants.
Thank you for your kind words! We are delighted to hear that you had an excellent experience with our lettings team. It was our pleasure to provide reliable, responsive, friendly, and professional services. We appreciate your recommendation to potential landlords and tenants. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleWe recently just used palmer snell to find our first flat and had a great experience with them. They were all really helpful and very nice and would recommend using them. We had Tom Kieran and liberty helping us and we’re amazing.
Thank you for choosing Palmer Snell to help you find your first flat! We are so glad that Tom, Kieran, and Liberty were able to provide you with a great experience. We appreciate your recommendation and wish you all the best in your new home. Best wishes, Lucy, Customer Feedback and Support Team.
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