Trusted Agent profile · Canary Wharf · Greater London

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CBRE Residential Canary Wharf reviews

4.6

★★★★★ Excellent

220 reviews across 2 platforms

Millennium Harbour, 22 Westferry Road, Canary Wharf, Greater London, E14 8LW

Part of CBRE Residential, see every office.

CBRE Residential's office in Canary Wharf, Greater London, at Millennium Harbour, is rated 4.6 out of 5 across 220 reviews on two platforms, including 205 Google reviews rated 4.6.

Google logo

4.6 / 5

205

Reviews on Google

This office

The Trusted Agent logo

4.9 / 5

15

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About CBRE Residential Canary Wharf

CBRE Residential are experts in prime London homes. We’re part of CBRE’s globally leading business in real estate services and investment. We offer a range of stunning properties to buy or let, as well as investment, management and consultancy services.

Reviews

Every review we hold for the Canary Wharf office, from every platform, shown as written. First names only.

5/5

Google

Tom Clough provided excellent support; he was well-informed, professional, and I would definitely recommend him

Jeevan · 13 February 2026

5/5

Google

Tom Clough demonstrated excellent knowledge and provided valuable assistance. I would recommend him without hesitation.

Sanjay · 13 February 2026

5/5

Google

We’ve had a great experience with CBRE for many years. Their team is professional, responsive, and reliable. Highly recommend their services!

Behnaz · 3 December 2024

Agent replied · 10 December 2024

Thank you for sharing your personal experience working with us over the years. We are delighted to hear how happy you are with our services and look forward to assisting with your future property needs.

5/5

Google

Darren from CBRE recently sold my property in London. He was great to work with, always available to contact and helping and following up whenever and wherever was needed.

Paris · 29 July 2024

Agent replied · 26 August 2024

Thank you for trusting us with the sale of your home and for taking the time to share your 5-star experience. We look forward to assisting with your future property needs.

5/5

The Trusted Agent
Seller

Well done Darren Gibbinson

It took us quite a while to select an agent to sell our penthouse, but we certainly made the right decision . While selling is always stressful, Darren made sure the process was as smooth as possible . Complete professional . He will be top of the list when we are looking to buy our next property .

Morgan · 15 October 2015

5/5

Google

Darrell Rabess communicates very efficiently and understands my requirement. He demonstrated the features of the flat convincingly and were able to make a virtual viewing experience as good as seeing the completed flat itself. He was also quick to let me know when an opportunity to buy was presented. Thanks Darrel!

Yuqi · 28 July 2020

5/5

Google

Alex was very good! Once he understood our requirements, timeframe, and family, he showed us properties that resembled our lifestyle and needs. He was kind and patient as well and made our family feel like we were his only clients by showing us great attention. We would work with Alex again and again!

Dk · 28 July 2019

5/5

Google

Alex Myles is polite, highly professional and very helpful, answering all pertinent questions I had without delay. That helped remove some stress from the process of finding a new home and moving in. The rental process was straightforward and hassle free. Would highly recommend both Alex and CBRE to my acquaintances.

Azmat · 24 April 2020

5/5

The Trusted Agent
Tenant

Helpful and efficient service

Daisy was an efficient and helpful adviser to us, who made the process very easy. She made herself available to us during every step of the process and cleared any doubts or issues we had in a prompt manner. We would be happy to work with CBRE again, thanks to Daisy's attentive and friendly service.

Paula · 6 December 2017

4/5

Google

We have rented several properties and now purchased another one. We have always found the team at CBRE helpful and friendly. What most impressed me what the level of communication we received with this latest purchase. We always felt comfortable that our agent Darren Gibbinson was acting in our best interest.

Sheamus · 28 July 2019

5/5

Google

CBRE oversaw the advertising of the flat we have just moved into. They handled all our queries very professionally and were extremely polite throughout our entire experience. Although they do not manage the property, Michelle has been a great help in making the moving process easy and efficient. Would highly recommend.

Olivia · 28 July 2019

5/5

Google

Daniel has been very helpful whilst I have been looking for a property. He has and continues to be efficient and approachable throughout the process. He has definitely taken the stress out of finding a home and made it a thoroughly enjoyable experience. Definitely would recommend to others!

Nina · 28 July 2019

1/5

Google

Do not deal with Jessica Kwok at this branch, she is very rude and condescending and replies to your emails with her own agenda to try cover up her mistakes. I am a tenant and have not felt looked after at all, so if i was a landlord I would not want my property in her hands. When i was away on a business trip i had someone house sitting for me and she called him a liar and was extremely rude to him even though i had emailed permission to speak on behalf of me as the shower had broken which left us without a shower for over a week. Her answer was go to a friends or a gym or something. AVOID AT ALL COSTS.

Aaron · 3 October 2022

5/5

Google

Alex Myles was helping with the business rental arrangements and we found the experience extremely convenient, quick and efficient. Alex was keen to bridge the positions and was extremely flexible in arranging the terms that we required. Would highly recommend his services and CBRE as an agency.

Hnatyev · 28 July 2019

5/5

Google

We have recently moved into our new home and are very happy with the service from CBRE. Alex Myles was incredibly helpful and answered all our questions promptly, and went out of his way to help us throughout the process. Would highly recommend as an agency.

Asya · 28 July 2019

4/5

Google

Seamless experience working with CBRE as a first time renter. We had great customer service from our letting agent, Alex, who was always available to answer our questions. We found an excellent deal and found both the agent and the landlord very flexible.

AM · 28 July 2019

5/5

Google

Alex - Thank you very much for all the hard work you put in to ensure our move was seamless. Even the few issues we did have were addressed in a timely manner and extremely professionally. Cannot recommend Alex and CBRE highly enough.

Nikhil · 28 July 2019

5/5

Google

Fantastic service. Viewed the property on the Tuesday, tenancy agreement sent and signed by Thursday and a move in date on the Saturday. What a quick turnaround, which is due to the hard work of Alex Myles at CBRE - thank you!

Charles · 28 July 2019

5/5

Google

Great support received from Daniel Mans and Darren to progress the sale of my property. Daniel was polite, courteous and professional throughout while tirelessly bringing viewers in in a tough market. Look forward to completing the sale with Daniel. Thank you!

O · 5 October 2019

5/5

Google

My experience with CBRE so far has been great. Seamless communication, quick resolution of problems, and good interaction with the Landlord. Kelly (property manager) is always quick to respond, and attentive to needs and details.

Pato · 31 May 2023

Agent replied · 30 July 2023

Thank you for sharing your 5-star experience with us. We love receiving detailed feedback to pass on to our team, as we're sure that Kelly will appreciate hearing your kind words related to the service she provides.

4/5

Google

Seamless experience working with CBRE as a first time renter. We had great customer service from our letting agent, Alex, who was always available to answer our questions. We found an excellent deal and found both the agent and the landlord very flexible.

Abi · 31 July 2018

5/5

Google

Excellent communication from start to finish. Chiara in the lettings team has been fabulous to work with and achieved the rental of my property at the price and timeline discussed. Couldn't recommend highly enough.

Stuart · 31 May 2023

Agent replied · 30 July 2023

Thank you for sharing your 5-star experience with us. We are delighted to have been given the opportunity to assist in letting your home and we will be sure to let Karim know just how pleased you are with his service. We look forward to assisting with your future property needs.

5/5

Google

Fantastic service, Alex was my lettings negotiator and he could not have been more helpful! very responsive and saw to that everything was taken care of - Hope I get a chance to deal with him again in the future

Egill · 28 July 2019

5/5

Google

I had the pleasure to have Michelle as a CBRE agent while looking for an apartment to rent and she has been absolutely kind, helpful and professional, always available. I could not have asked for a better service.

Claudia · 24 April 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about CBRE Residential Canary Wharf

What do sellers say about CBRE Residential Canary Wharf?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "Used CBRE as sole selling agent, and worked with Darren Gibbinson throughout the process. Had the luxury of a generous time to sell and complete given my ..."

What do tenants say about CBRE Residential Canary Wharf?

9 reviews from tenants, rated 4.9 out of 5 on average. For example, Theodore wrote: "Marcin is a very professional lettings negotiator. A personable individual who comes across well during any email, phone or face-to-face interaction. He is ..."

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