Every review we hold for the Canary Wharf office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKarim is my agent. The whole renting process is very smooth. When I don’t understand the application form, he will help me read it. The service after signing is also very considerate. The first agent I met is a good agent. I am very satisfied.
Man · 1 June 2023
Agent replied · 30 July 2023
Congratulations on your new home, and thank you for sharing your 5-star experience with us. We'll be sure to let Karim know just how pleased you are with his service and look forward to assisting with your future property needs.
★★★★★ 5/5
GoogleI was extremely impressed with Jessica Kwok‘s knowledge, professionalism and dedication to getting the job done. Jessica made the entire experience stress- free and was always available to answer any questions I had and gave me the great advice and provided excellent negotiation skills.
Fu · 31 May 2023
Agent replied · 30 July 2023
Thank you for sharing your 5-star experience with us. We love receiving detailed feedback to pass on to our team, and we know that Jessica will be delighted to hear your kind words. We appreciate your business and look forward to helping with your future property needs.
★★★★★ 5/5
GoogleDarren at CBRE was incredibly professional, hard-working and personable. He went above and beyond to facilitate the deal.
I'm ecstatic at the end result!
Thank you very much CBRE!
Thank you so much Darren!
Damel · 28 September 2023
Agent replied · 30 September 2023
Thank you for sharing your 5-star experience with us. Nothing makes us happier than to receive feedback like this from our clients, as it reminds us why we put in the effort we do to achieve outcomes like this. Congratulations on your new apartment; we look forward to helping with your future property needs.
★★★★★ 5/5
GoogleTom Clough was great and effective in getting me moved in
Ewan · 13 November 2025
★★★★★ 5/5
GoogleOur experience with Adam Dockley was 100% positive. We’re moving from Sydney to London and had very limited time to find a place to live. Adam made the process easy and we appreciated his patience and expertise. He was extremely valuable to us and I don't think we could have done this without him. We would highly recommend Adam to all our friends who are moving to London!
Ekaterina · 31 May 2023
★★★★★ 5/5
GoogleDarrell Rabess is a highly dedicated and professional agent who goes the extra mile. His persistence, attention to detail, and commitment to client needs truly set him apart.
Meg · 3 April 2025
★★★★★ 5/5
GoogleTom clough was extremely helpful when I moved into my property in Leeds. Very good service and extremely professional from start to finish!
R · 13 November 2025
Agent replied · 13 April 2026
Dear Reece Freeman,
Thank you so much for taking the time to share your positive experience with us. … More
★★★★★ 5/5
GoogleA very special thanks to Alex Myles who put in the effort to make my move-in process a smooth and efficient one. Thanks Alex for helping me not go through what is usually a hassle for so many. Throughout the entire process, Alex was always available and prompt in answering any questions I had as well as guiding me through all the steps. He is an all-around professional and I would, without the slightest doubt, recommend his services.PositiveResponsiveness, Quality, Professionalism, Value
Miruna · 21 June 2021
★★★★★ 5/5
GoogleTom clough was extremely professional and helpful from start to finish and I am impressed and satisfied with the assistance he provided.
Callum · 13 November 2025
Agent replied · 13 April 2026
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Tom Clough provided you with professional and helpful service throughout your journey. Your satisfaction is our top priority, and it is … More
★★★★★ 5/5
GoogleTom clough was extremely great when I found my first rental property in Leeds. He was enthusiastic, helpful and professional.
Seb · 13 November 2025
Agent replied · 13 April 2026
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Tom Clough was able to assist you so effectively in finding your first rental property in Leeds. Your kind words about his enthusiasm, … More
★★★★★ 5/5
GoogleThis was my first time moving into an apartment, as well as living alone, and my expectations of how much stress it would be to do it alone were high. However, I was very fortunate enough to have Alex Myles assist me with the whole process!! He was very helpful and reachable for the two months we were in touch. I had a smooth and easy experience, something I did not anticipate!
Alex as well as CBRE are very reliable and trustworthy, I highly recommend looking at their properties, as both the properties and experience with them are outstanding.
Esma · 30 July 2020
★★★★★ 5/5
GoogleI highly recommend Darren. Very professional and knowledgeable.
5 stars from me.
Gary · 21 May 2024
Agent replied · 20 June 2024
Thanks Gary! We're pleased that you're pleased. Do let us know whenever we can be of assistance.
★★★★★ 5/5
GoogleI used CBRE to help me find a new home and the whole process took about 2 weeks. They help you secure somewhere really fast. My agent Olivier was really nice, amazing at communicating. He would reply to emails fast, he had my telephone number. He was also patient when things needed to be done. He gave me good property advice so I knew I was making the right decision. Now I’m in my new home and I’m loving it all thanks to Olivier at CBRE. Could not have been done without you so thank you soo much :) and would definitely recommend to anyone looking to rent or buy a house !
Naomi · 24 January 2020
★★★★★ 5/5
GoogleI have recently had the pleasure of dealing with Michelle Dunbar of CBRE who helped me secure a brand new tenancy on a new Royal Wharf property. She was absolutely amazing in every way possible and I would not hesitate at recommending her and CBRE to anyone. A truly 5* service from start to finish.
After recent disastrous dealings with another Royal Wharf letting agency I was so stressed out by the entire experience and was left feeling totally demoralised. Then I met Michelle and she restored my faith in lettings and within a matter of 9 days she helped me secure a lovely property for which I will be ever grateful.
The post lettings side of CBRE have been equally marvellous and very professional in every way. If I could give them all a 6* rating I would!
Thank you to everyone at CBRE and I wish you continued success in everything that you do.
Martina · 28 July 2019
★★★★★ 5/5
GoogleAlex Myles gave us a feeling of trust from day one. He genuinely cares about getting the best outcome for both tenants and landlords and we are very grateful for the hard work he put in making sure we secured the lease of the property we wanted.
Because we're entrepreneurs with two companies, our personal and professional finances are quite intertwined. When the referencing agency required further guarantees, Alex took the matter in his own hands, talked to the landlord and intermediated everything.
Communication with Alex was always smooth and prompt and he made sure we were updated about everything, every step of the way.
We can't recommend Alex enough and are very grateful for his work and care.
Emiliano · 28 July 2019
★★★★★ 5/5
GoogleThis was the best and smoothest experience that I ever had with an agency. I would highly recomment them, I dealt with Samuel and Alex. They listened to what I was looking for and promptly set up a viewing for the perfect property (I only needed to see the one place as it was exactly what I wanted :) ) They made the reference check and admin as painfree as possible and were happy to arrange a second viewing of the property. I would highly recommend!
Margaret · 28 July 2019
★★★★★ 5/5
GoogleI used CBRE to help me find a new home and the whole process took about 2 weeks. They help you secure somewhere really fast. My agent Olivier was really nice, amazing at communicating. He would reply to emails fast, he had my telephone number. He was also patient when things needed to be done. He gave me good property advice so I knew I was making the right decision. Now I’m in my new home and I’m loving it all thanks to Olivier at CBRE. Could not have been done without you so thank you soo much :) and would definitely recommend to anyone looking to rent or buy a house !
Naomi · 28 July 2019
★★★★★ 5/5
GoogleWe have CBRE as our agent for over three years now. They always handle our change of tenancies well and we always have suitable new tenants moving in shortly after the previous ones left. Alex Myles is doing a great job for us this time. He understands what we want and acts professionally. He returns all our calls and emails right away and he follows every step thoroughly. Thanks Alex and the whole CBRE letting team at Westferry Road.
Shirley · 24 November 2019
★★★★★ 5/5
GoogleWe have CBRE as our agent for over three years now. They always handle our change of tenancies well and we always have suitable new tenants moving in shortly after the previous ones left. Alex Myles is doing a great job for us this time. He understands what we want and acts professionally. He returns all our calls and emails right away and he follows every step thoroughly. Thanks Alex and the whole CBRE letting team at Westferry Road.
Shirley · 28 August 2019
★★★★★ 5/5
GoogleReally good experience, Karim was always reliable during the whole process. Passing down information and mediating the whole process was a breeze. 5*
José · 9 July 2023
Agent replied · 30 July 2023
Thank you for sharing your 5-star experience with us. We will be sure to let Karim know how pleased you are with his service and look forward to assisting with your future property needs.
★★★★★ 1/5
GoogleAs a tenant:
* CBRE breaches terms of their agreement, accepting rent for our tenancy, whilst permitting another to move in violating our right to peaceful enjoyment
* Extremely unresponsive to bathroom issues. Our toilet was unusable for 6 months of the 18 months we were there
* Frivolous charges that hold no water, expecting tenants to cover inexistent charges.
* Chases when rent is paid one day late but happy to hold onto overpaid rent for almost a month, without getting in touch.
They may be great if you are the landlord. Absolutely the worst if you are a tenant. They will try their very best to extract every penny from you.
Kheng · 17 October 2024
★★★★★ 5/5
View Agents SellerSale of Property through agent Darren Gibbinson, CBRE
Used CBRE as sole selling agent, and worked with Darren Gibbinson throughout the process. Had the luxury of a generous time to sell and complete given my anticipated moving on date and so had the opportunity to test the market and gauge the appropriate market price under Darren’s guidance. Excellent marketing materials were produced, photos, brochures, on-line presence, video tour etc., all managed by Darren, who also hosted viewings often at short notice. We secured an offer relatively quickly, and Darren kept me informed and updated throughout the survey and sale process, liaising and chasing the eventual first time buyer until we finally completed successfully. As the buyer was prone to delaying, never having purchased before, Darren gave reassurance and helped what is always a stressful operation go as smoothly as possible. A great personal, tailored service from a large organisation. Highly recommended.
Andrew · 20 December 2017
★★★★★ 4/5
View Agents TenantRating Marcin Lukasiewicz
Marcin is a very professional lettings negotiator. A personable individual who comes across well during any email, phone or face-to-face interaction. He is patient enough to achieve results and he is client service driven. Most importantly, he keeps his clients posted through an on-going communication and he is respectful towards their time constraints or their tight schedule. He has provided with great offerings so far while these have improved substantially throughout time. I am rating him only as 'good' not because he is not better than that but because he has a great potential to evolve at an even higher level. I'd definitely recommend him to anyone looking for a place to rent in East London.
Theodore · 10 February 2016
★★★★★ 5/5
GoogleEmily Baker is the property manager of my flat and she’s been great. She gets everything sorted in time and even if she is busy with more urgent enquiries she still has the time to email me back that she received my enquiry and she will get back to me asap. Is very hard to get someone in Property Management, in general, not to ignore your email. But Emily is always there. So professional! Thank you!
Elena · 28 July 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.