5/5
GoogleAlex at CBRE was amazingly helpful from the moment I settled on the flat that I wanted - he was very responsive, and worked very hard to get all the requisite paperwork completed in time for my move-in date!
Trusted Agent profile · Canary Wharf · Greater London
Verified
CBRE Residential Canary Wharf reviews
★★★★★
220 reviews across 2 platforms
Millennium Harbour, 22 Westferry Road, Canary Wharf, Greater London, E14 8LW
Part of CBRE Residential, see every office.
CBRE Residential's office in Canary Wharf, Greater London, at Millennium Harbour, is rated 4.6 out of 5 across 220 reviews on two platforms, including 205 Google reviews rated 4.6.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers3 reviews
Used CBRE as sole selling agent, and worked with Darren Gibbinson throughout the process. Had the luxury of a generous time to sell and complete given my ...Read all 3 from sellers
Buyers1 review
Darren was available throughout the entire process - kept us updated and informed and always with a professional and friendly manner. A pleasure to deal with ...Read the review from buyers
Landlords1 review
My experience with Edward was great from start to finish. Great knowledge of the local market meant I got a great offer for my flat very quickly.Read the review from landlords
Tenants9 reviews
Marcin is a very professional lettings negotiator. A personable individual who comes across well during any email, phone or face-to-face interaction. He is ...Read all 9 from tenants
About CBRE Residential Canary Wharf
CBRE Residential are experts in prime London homes. We’re part of CBRE’s globally leading business in real estate services and investment. We offer a range of stunning properties to buy or let, as well as investment, management and consultancy services.
Reviews
Every review we hold for the Canary Wharf office, from every platform, shown as written. First names only.
Google5/5
GoogleAbsolutely professional service! All matters were processed in a speedy and friendly way. Especially Michelle was a pleasure to deal with - she is truly enthusiastic and shows she is happy for the tenant to secure a new home.
5/5
GoogleOverall a very positive experience. Daniel is friendly, easy to deal with and accommodating of my busy schedule. His communication is clear and effective and he has never left me wondering what is going on. Would recommend to others.
5/5
The Trusted AgentExcellent Service and Communication
Darren has been a perfect partner throughout the process. He always kept me updated with buyer enquiries and with key information through the selling process. I Would highly recommend to anyone to use Darren and CBRE for their purchase or sale.
5/5
GoogleWe recently sold our flat through CBRE Residential in Canary Wharf. We experienced excellent service from Darren and his team, they are professional, motivated and have detailed market knowledge. I highly recommend!
5/5
GoogleIt has been great experience renting through CBRE. I must thank Alex Myles, Senior Letting Negotiator for being exceptionally professional and supportive, we could not ask for a better and smoother process.PositiveProfessionalism
1/5
GoogleI'm a landlord that rented my property with CBRE. The sales process went well but after the tenant left, it took CBRE 3 months to return the deposit to my tenant (minus a few deductions that were to come to me). I was double charged for a check out report and never got refunded for this error on their part (despite asking many many times). I'll never work with CBRE again based on this experience and would strongly advise tenants against it too.NegativeResponsiveness
1/5
GoogleUnfortunately we experienced very bad service with CBRE. After we signed the tenancy agreement and paid the deposit, we were left alone and had to chase the agent Jovita and the property manager Charley for everything. We moved in one week ago and they still have not activated Switch2 hot water, so we haven’t had a hot shower for a week now. Still trying to get hold on anybody in CBRE to try to solve this problem but apparently they are “working from home” so nobody is replying to emails or picking up our calls. All in all very disappointing service. Let’s see how many months we need to wait until we can live like humans again.
1/5
GoogleWorst experience ever! We rented an apartment from CBRE, we were left without hot water for weeks and the property manager Charly did not respond to my messages and calls and didnt resolve the issue. As if this was not enough, now that we left the apartment, had it professionally cleaned, CBRE sent us a list of "issues" and is holding back our deposit of 2 months! The comments they had was like: a hair seen on the sofa, the vacuum cleaner is dusty, minor splash marks seen... I though I was renting an apartment to live in, but I guess for CBRE even breathing the air inside the apartment would cost money. Super furious and disappointed, considering that the rent wasn't cheap at all. Maybe all leasing agents are the same, but please think twice before choosing their service and be very careful when you check out, they will send you a "usage report" of 90 pages!NegativeQuality, Value
5/5
GoogleI am really impressed with the services provided by DARRELL RABESS. Had a good experience with him at BSW reception. We are very particular about directions a property must face in and internal directions of all the rooms. He recently contacted me with a property matching our criteria and we are happy with what he has identified as a good fit. We are so glad that he remembered us and made sure to call us back with a property meeting our criteria. 5 star to this man :)PositiveResponsiveness, Quality, Professionalism
5/5
The Trusted AgentProfessional and Friendly
Marcin was very helpful. He was Concerned to find the rght place for Us, keeping communication with Us through emails and calls.. when he was away, he arrangement with a colleague to help Us . He is a very nice person.
5/5
GoogleAlex at CBRE was one of the most professional and experienced letting managers (and hard working) that we have dealt with for many years. Thank you Alex and all the great team at CBRE Isle of Dogs.
5/5
GoogleI’ve recently rented a property with this agency and I am quite delighted wity the service offered. Everything went smooth and with no complication whatsoever. Special thanks to Alex Myles for his good attention at all times.
5/5
GoogleOverall very happy with the hard work and effort the CBRE Team have put in to accommodate and meet all my requirements. Great Experience and i definitely recommend there professional and quality service. Thanks again Alex & Sam!
5/5
GoogleOlivier is a perfect angent!! I am very grateful to him!! We had to move quite urgently and he worked out of hours for us to make sure we could move on time!! Will highly recommend.
5/5
GoogleCBRE and specially Olivier Babylone was a great help to me to find an apartment in central London. I highlight his great proffessionality for explaining all relevant details on the lettings procedure. Really a big help
1/5
GoogleUnfortunately we experienced very bad service with CBRE. After we signed the tenancy agreement and paid the deposit, we were left alone and had to chase the agent Jovita and the property manager Charley for everything. We moved in one week ago and they still have not activated Switch2 hot water, so we haven’t had a hot shower for a week now. Still trying to get hold on anybody in CBRE to try to solve this problem but apparently they are “working from home” so nobody is replying to emails or picking up our calls. All in all very disappointing service. Let’s see how many months we need to wait until we can live like humans again.
5/5
GoogleI’ve recently rented a property with this agency and I am quite delighted wity the service offered. Everything went smooth and with no complication whatsoever. Special thanks to Alex Myles for his good attention at all times.
5/5
GoogleIt has been great experience renting through CBRE. I must thank Alex Myles, Senior Letting Negotiator for being exceptionally professional and supportive, we could not ask for a better and smoother process.
5/5
GoogleAlex Myles was wonderful in assisting me and my friend in finding a superb apartment. His hard work is dearly appreciated and he is an asset to CBRE, would recommend for sure when apartment hunting.
5/5
GoogleI have been dealing with Alex Myles and i cant speak highly enough of him, he has been helpful and knowledgeable throughout and has gone above and beyond to make the process simple and easy.
5/5
GoogleAlex Myles helped me find a flat for immediate move-in. Alex handled referencing issues quickly and I was able to move into the flat in only two days after viewing the flat. Highly recommend.
5/5
GoogleAlex Myles helped me find a flat for immediate move-in. Alex handled referencing issues quickly and I was able to move into the flat in only two days after viewing the flat. Highly recommend.
2/5
GoogleWe bought a run down property via Darren and Daniel. At the time the neglected house was sublet and managed by CBRE (Emily Taylor). I have been promised a professional cleaning and repairs mentioned in the contract. But after I received a key, I found that the property dirty with numerous unwanted items and cigarette butts inside and outside the property. Most of repairs have not been done. When I contacted Darren about the unfinished job, he promised to come back and then simply ignored me when I followed up again. If you buy and rent out any property via CBRE, please be extra careful with their empty promises.
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Questions about CBRE Residential Canary Wharf
What do sellers say about CBRE Residential Canary Wharf?
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "Used CBRE as sole selling agent, and worked with Darren Gibbinson throughout the process. Had the luxury of a generous time to sell and complete given my ..."
What do tenants say about CBRE Residential Canary Wharf?
9 reviews from tenants, rated 4.9 out of 5 on average. For example, Theodore wrote: "Marcin is a very professional lettings negotiator. A personable individual who comes across well during any email, phone or face-to-face interaction. He is ..."
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Tell us what you need and we'll pass your enquiry to CBRE Residential and up to three other top-rated agents near Canary Wharf.
