5/5
GoogleI moved to Cambridge recently and Martin & Co helped me find a place to rent. Eleanor was exceptional in accommodating my needs and questions
Trusted Agent profile · Cambridge · Cambridgeshire
Verified
Martin & Co Cambridge reviews
★★★★★
432 reviews across 2 platforms
191 Mill Road, Cambridge, Cambridgeshire, CB1 3AN
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Martin & Co's office in Cambridge, Cambridgeshire, at 191 Mill Road, is rated 4.6 out of 5 across 432 reviews on two platforms, including 415 Google reviews rated 4.7.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
Very nice experience. Our agent, Federica Petrocca, was very kind and helpful at all times. I very much appreciated that she was able to speed the process so I ...Read all 2 from sellers
Landlords3 reviews
I commissioned Martin & Co Cambridge to find a suitable tenant for my city centre property and have been extremely impressed by the service I received and the ...Read all 3 from landlords
Tenants7 reviews
Waisum was very helpful, professional and extremely prompt with communication. Would definitely recommend him and Martin & Co, I had very pleasant experience ...Read all 7 from tenants
About Martin & Co Cambridge
The multi-award winning branch of Martin & Co Letting & Estate agents in Cambridge is located on Mill Road in the heart of the city. The agency has an excellent local reputation and a dedicated team of friendly, professional, well-trained and highly-qualified staff. We are proud to be the top-rated letting agent in Cambridge on the UK's largest customer review site for the property industry, and winners of 3 recent awards for customer service.
Reviews
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
Google5/5
GoogleHad a great experience renting my flat out with Martin & Co while living abroad. Very clear communication via email, flat was left in good condition once I returned.
5/5
GoogleNice and smooth service. Big thanks to Joe and whole team of Martin &co for help and support through all steps of renting process.
5/5
GoogleIt felt like a very smooth process with Martin & Co while moving into our new home. Especially our sales person Joe Hood was very helpful throughout our move and helped us resolve all the issues we encountered.
1/5
GoogleHad a great experience with Federica Petrocca who walked me through renting my first apartment in the United Kingdom after I moved from abroad. Highly recommend, very professional and friendly! --Edited: 5 to 1 star, had horrible mold constantly that was untreatable due to rising damp, I spent hundreds of dollars trying to clean and constantly had to wash and dry everything(ex. I went on holiday for one week and came back to mushrooms growing under my bed and had to throw out mattress and bedding), had multiple emails ignored, landlord was completely absent and unreachable, he messed up some renovations so my power was cut off for a week, then when I moved they tried to keep my security deposit because of the mold! Awful
5/5
GoogleMartin & Co. Cambridge is having an excellent team! They gave me professional advice, accurate valuation, and fantastic photos to market my property. They are also reliable in finding the right tenant. They also helped me manage my property efficiently. My Estate Manager once had a question about the water meter. The property managers sorted out the issue promptly. Really appreciated!
5/5
GoogleMartin & Co. Cambridge is having an excellent team! They gave me professional advice, accurate valuation, and fantastic photos to market my property. They are also reliable in finding the right tenant. They also helped me manage my property efficiently. My Estate Manager once had a question about the water meter. The property managers sorted out the issue promptly. Really appreciated!
5/5
GoogleFirst time renters with Martin & Co, Joe Hood was amazing and helped us secure a flat quickly and without any headaches!
5/5
GoogleVery good service, nothing to complain. Honest and transparent communication, very responsive and understanding. Anna is a fantastic Property Manager. Would recommend.
5/5
GoogleWe have been renting through this agency for over 6 years and Victoria has been very helpful and prompt everytime we needed something. Response time is straight away and the support we are getting is very much appreciated. I do recommend this agency 🙌 …
5/5
GoogleMy experience of Joe and Tyler has been excellent. They have always responded timeously and have been thorough, polite and friendly.
5/5
GoogleExcellent service from Martin & Co for our contract renewal. Special thanks to Anna for her efficient and professional assistance.
5/5
GoogleAlthough we had a time with our landlord at the end of the contract, Emma made sure we were well taken care of and provided amazing support for all 5 of us. She responds quickly and remained professional throughout the whole fiasco. SHe is truly amazing at what she does and represents the company well!
5/5
GoogleI recently had the pleasure of renting a property through Martin & Co, and I cannot recommend them highly enough! From start to finish, the entire process was smooth, efficient, and stress-free, which is all one can ask for in a …
5/5
GoogleI had an excellent experience working with Eleanor. She was friendly, efficient, and ensured everything progressed smoothly despite a tight timeline. I highly recommend her services.
5/5
GoogleWe would like to thank Eleanor for the amazing job done! Extremely helpful, super friendly, professional, it was easy to get in touch with her at all times. It has been our first time with this agency and all we can say is these guys are amazing! Highly recommended.
5/5
GoogleI recently moved into a rented flat through Martin & Co and I would highly recommend this agent. I viewed the flat with Sarah and my application was handled by Eleanor. The whole process was very straightforward and Eleanor responded quickly to my queries. I am very happy with the flat and the service I received from the whole team at Martin & Co.
5/5
GoogleWe've been renting out our property through Martin and co for 2 years now, they have been very efficient, have solved problems for us, or been happy for us to get our own contractors in and organized access for them too. Recently dealt with Amelia, previously Anna Crane, they were both excellent .
5/5
GoogleOne of the best letting agency in cambridge. Timely action, super and proffesional co-ordination all the time, especially by Ms .Tyler . Thanks guys.
1/5
GoogleThis is probably the worst letting agency I’ve ever dealt with. The end of tendency move out process was absolutely brutal. A month after I moved out they refused still to respond back to my emails regarding my deposit. I’ve had to go there several times myself pursuing responses from the Property Manager. Their failure to respond to my emails and their lack of customer service really speaks to their unprofessionalism. Please avoid this place and this property management team by all costs.
5/5
GoogleI rarely write reviews, but we used this agency to look for an apartment and Sarah -the viewings consultant- was just amazing. Professional, knowledgeable and kind, showed us the place in detail, she was writing down everything that she thought the owners should take care of, or needs further discussion which we really appreciated. She cared to understand and help us figure out if the place is well suited for our family. We followed up with her and the team and they replied promptly all of our questions. We have seen a lot of agents during our house hunting but she was by far the best. Would totally recommend.
5/5
GooglePersonal thanks to Federica & Sarah for helping make my move seamless, their professionalism & responding promptly to my queries. Definitely happy with my initial interactions with Martin & Co Cambridge and see no reason for it not to continue!
5/5
GoogleI would like to thank Victoria who has been very friendly, helpful and professional. She has always been promptly taking care of matters giving out the best solution whereas possible. I am very happy with Victoria's professional service. Thank you.
5/5
GoogleWaisum was very knowledgeable, punctual, and professional. He was prepared to answer any questions about the properties I was interested in and was always following up to make sure the process went smooth for me. I highly recommend Waisum and Martin & Co for anyone looking for housing in the Cambridge area. A+
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Questions about Martin & Co Cambridge
What do landlords say about Martin & Co Cambridge?
3 reviews from landlords, rated 5.0 out of 5 on average. For example, Neil wrote: "I commissioned Martin & Co Cambridge to find a suitable tenant for my city centre property and have been extremely impressed by the service I received and the ..."
What do tenants say about Martin & Co Cambridge?
7 reviews from tenants, rated 3.6 out of 5 on average. For example, Amy wrote: "Waisum was very helpful, professional and extremely prompt with communication. Would definitely recommend him and Martin & Co, I had very pleasant experience ..."
