Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleHad a great experience with Federica Petrocca who walked me through renting my first apartment in the United Kingdom after I moved from abroad. Highly recommend, very professional and friendly! --Edited: 5 to 1 star, had horrible mold constantly that was untreatable due to rising damp, I spent hundreds of dollars trying to clean and constantly had to wash and dry everything(ex. I went on holiday for one week and came back to mushrooms growing under my bed and had to throw out mattress and bedding), had multiple emails ignored, landlord was completely absent and unreachable, he messed up some renovations so my power was cut off for a week, then when I moved they tried to keep my security deposit because of the mold! Awful
Jacqueline · 20 March 2024
★★★★★ 5/5
GoogleI recently moved into Cambridge and was finding it extremely hard to find a good place to move in. Having seen a tonne of houses and interacted with lot of agents, I can recommend Martin & Co with 100% confidence.
Right from the viewing to referencing and move in, everything was very professional and transparent. Eleanor who handled my application is really sweet and she was extremely patient for all of our silly queries! Special recommendation to Sarah who showed the house around and Tyler who is our property manager!
Jithesh · 20 March 2024
★★★★★ 5/5
GoogleMartin and Co are a beneficial, accommodating agency that helped me and my partner (18 and 21) find a flat in Cambridge when no other agency would touch us. I just signed a renewal with the help of Anna Crane, and the process could not be more straightforward; no sneaky clauses in the tenancy agreements and all maintenance issues have been handled well and in good time by Jade Cook.
We are looking forward to another year in our property.
Jay · 20 March 2024
★★★★★ 5/5
GoogleRelocating to a new city can be an exciting adventure, but finding a rental property can also be an incredibly daunting task. As a newcomer to the city, we had faced several obstacles in our property search. From the moment we reached out to Joe Hood from Martin & Co agency, he displayed unwavering empathy and understanding towards our situation. He promptly responded to our inquiries, clarified any doubts we had, and kept us informed at every step of the application. If you are a newcomer to the city or anyone facing challenges in finding a suitable rental property, I wholeheartedly recommend Martin & Co.
Farnaz · 20 March 2024
★★★★★ 5/5
GoogleHad a very friendly and positive viewing with Oliver - who was enthusiastic and helpful
Jane · 2 May 2026
★★★★★ 5/5
GoogleHad a viewing with Oliver and he was very helpful showing me round the property.
Freddy · 2 May 2026
★★★★★ 1/5
GoogleHad my house up for sale with Martin and Co and they haven’t called me once to give me updates in 3 months . they don’t inform you if a prospect buyer is viewing the house and they are terrible in replying to emails . Do not recommend
Ericaeperry · 25 June 2025
★★★★★ 5/5
GoogleGreat service, thank you Sarah + team!
Djordje · 20 March 2025
★★★★★ 5/5
GoogleEleanor was a wonderful, fast and accommodating agent. She did extra hours in order to add some contract modifications that we requested last minute, so that we would be able to move in that very same day. The rest of the team was also nice and responsive. Definitely recommended!PositiveResponsiveness, Quality, Professionalism
Alejandro · 20 July 2022
★★★★★ 5/5
GoogleEleanor went above and beyond to help us dealing with terrible solicitors and made sure that the process ran smoothly. This is the best experience I've had so far with a estate agency in the UK. Top notch customer service, clear and efficient communication.
Stefano · 20 March 2023
★★★★★ 5/5
GoogleVery quick and professional interaction with Harry, who answered all my questions and sorted the move-in process within a tight turnaround.
Sam0fc · 20 February 2026
★★★★★ 5/5
Google"Washing machine issue" My boyfriend and I are renting an apartment in at Matthews Gardens and recently we started to experience some problems with the washing machine. We contacted the agency to let the know and the agent in charge to deal with it was Amelia Perez. She was not only very professional and quick dealing with the issue, but also, very kind, super helpful and understanding. And because her professionalism, our problem was resolved in only few days. We have been so lucky to have had her in charge of our problem!! So, thank you very very much again for everything and also to our landlord. Regards, Neil and Sara"
Sara · 29 March 2019
Agent replied
Hi Jasmine, we’re sorry you feel your experience hasn’t been satisfactory to date. We are keen to discuss your experience as we value feedback (good or bad). Your property manager will reach out to you today to discuss the deductions that have been put forward where and hopefully we will be able to come to a resolution that satisfies your concerns. Kind Regards, CJ Hole
★★★★★ 5/5
GoogleHad a splendid experience with Martin & Co, especially Joe who made the letting process smooth. His professionalism and readiness to help is commendable. Happy to recommend him.
V · 20 March 2024
★★★★★ 5/5
GoogleEleanor made the viewing pleasant and took her time answering my questions and allowing me to determine if the house was right for my family.
She was very responsive throughout the process and made me feel calm through a very short and stressful period.
Very reliable and pleasant, professional and fair.
I would be very happy to work with her again.
Rose · 20 March 2020
★★★★★ 5/5
GoogleMy housemates and I receive professional and satisfying service from Martin and Co in Cambridge. It was a hard process for us as students to find a house but Martin & co were great and very helpful, thanks to Eleanor who helped us through the whole process that went very smoothly. Definitely recommend if you're a student looking for accommodation in Cambridge.
A · 18 October 2019
★★★★★ 5/5
GoogleI feel very lucky that I buy my property via Martin & Co Cambridge. Eleanor is a very professional agent; she always answers my email very quick. Even she is on holiday, she still tries to solve my questions. Thanks very much.
Sophie · 20 March 2023
★★★★★ 5/5
GoogleMy housemates and I receive professional and satisfying service from Martin and Co in Cambridge. It was a hard process for us as students to find a house but Martin & co were great and very helpful, thanks to Eleanor who helped us through the whole process that went very smoothly. Definitely recommend if you're a student looking for accommodation in Cambridge.
Ella · 5 June 2019
★★★★★ 5/5
GoogleExcellent service, made everything so easy and really good communication to keep you up to date with what's going on! Victoria, Eleanor and Matt are fantastic! I have rented out with them previously a few years ago and now I am going with Martin and Co again because they are far better than their competitors in terms of friendliness, background checks are better to ensure you get the perfect tenants and reliability.
Toma · 28 March 2021
Agent replied
Thank you so much for your kind words Venus. we really appreciate it.
★★★★★ 5/5
GoogleFantastic agent, all staff have been brilliant from day one. Always quick to respond to emails and make sure you have all the info you need. Sarah and Eleanor were both extremely friendly and always happy to help. Couldn't recommend more!
Joshua · 20 March 2023
★★★★★ 5/5
GoogleFinding a property to let is enormously challenging. Of all the agencies we contacted and worked with, Martin & Co was genuinely helpful to us. Sarah was pleasant and accommodating - I would recommend this agency before any others in Cambridge!
Rachel · 20 March 2023
★★★★★ 5/5
GoogleEleanor made the viewing pleasant and took her time answering my questions and allowing me to determine if the house was right for my family.
She was very responsive throughout the process and made me feel calm through a very short and stressful period.
Very reliable and pleasant, professional and fair.
I would be very happy to work with her again.
Rose · 11 August 2019
★★★★★ 5/5
GoogleGreat viewing by Olly, really appreciated his kind effort
Hugo · 2 May 2026
★★★★★ 5/5
GoogleAnna has been brilliant, she has been particularly helpful in helping us with a complicated change of tenancy. In general the experience with Martin & Co has been substantially better than the experiences I have had with other letting agents.
Sarah · 20 March 2023
★★★★★ 5/5
GoogleEleanor was a wonderful, fast and accommodating agent. She did extra hours in order to add some contract modifications that we requested last minute, so that we would be able to move in that very same day. The rest of the team was also nice and responsive. Definitely recommended!
Alex · 20 March 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
