haart Cambridge reviews

★★★★★ 5/5

Google

Mr. Patryk demonstrated the utmost professionalism throughout my home search journey. He maintained excellent communication, promptly addressing all my questions and concerns. I was impressed by Patryk's deep knowledge of the real estate market and their ability to match properties to my specific needs.He arranged our convenient time for viewings, making the process smooth and convenient. Despite the search taking some time, Patryk remained patient and supportive, never pressuring me into a decision.He understood my requirements perfectly and curated a selection of properties that fit my criteria perfectly.Patryk provided invaluable guidance throughout the entire home-buying process, making it stress-free and understandable. Patryk's network of resources was invaluable, providing recommendations for other services that were essential to the home-renting process. Palak was transparent about any potential drawbacks or challenges with certain properties, ensuring I made informed decisions. Patryk was incredibly flexible, accommodating my schedule and preferences without hesitation.Throughout our interactions, Patryk exhibited honesty and integrity, earning my trust and respect. Overall Experience: My experience with Patryk was exceptional, and I wholeheartedly recommend Haart services to anyone in search of their rental needs. Thank you, Patryk, for your outstanding dedication and professionalism.

Jayaramakrishnan · 27 April 2024

★★★★★ 5/5

Google

We are just now in the process of completing the purchase of our first house through Haart, and we are very happy with our experience with them. At different stages of the purchase we dealt with different people, and everyone’s always been super helpful and promptly available whenever needed. Ren Pugh has been overseeing most of the process and she’s always been super helpful and friendly - always available and making us feel we were the number one priority! Thank you so much for your help!

Monica · 27 April 2024

★★★★★ 5/5

Google

Great Agancy and people This Agancy is great whole team working very hard to sell my property and they find a buyer :) In last weeks I have been dealing with Ren Pugh from Cambridge brunch she is so lovely and helpful, kind and very hard working, with big smile on her face for most of the time. I hardly recommend this Agancy and the people who work for them.

Robert · 10 October 2024

★★★★★ 5/5

Google

I'd heard bad things about haart online so was skeptical about them initially. However, when dealing with Aaron when buying my first home, he made my life easy every step of the way. Out of all the estate agents in Cambridge, Aaron felt like the person who cared the most about my home buying journey. He constantly kept me updated via email and text and made it easy to book in viewings at a time that worked for me. Genuinely the best estate agent I've had the pleasure to meet. Editing to include my experience up to exchange: after putting an offer in Tyan handled the rest of my sale and was equally as fantastic as Aaron. When our solicitors had a communication issue with the sellers she chased them at regular intervals to ensure the sale went through smoothly and was constantly responsive over email!

Tom · 20 December 2025

★★★★★ 5/5

Google

Amman at Haart gave me invaluable advice on the current market for selling my property. His knowledge of local trends, pricing strategies, and timing was spot-on, and he patiently walked me through what to expect at each stage. Thanks to his insights, I feel much more confident about the selling process. If you need an expert’s advice on selling, Amman is the person to talk to!

James · 19 November 2024

★★★★★ 5/5

Google

I was shown around a property by Aaron. He was punctual, professional, and full of useful information about the property and the surrounding area. Subsequently, I made an offer for property; it was a pleasure dealing with him. Ren kept in contact with me, my solicitor and the buyer's solicitor throughout negotiations to exchange and completion, to make the process smooth and stress free.

Mumin · 19 November 2024

★★★★★ 5/5

Google

I was looking for a house that could accommodate my recent needs and Jamie from Cambridge Haart was absolutely amazing! He was quite quick to come back with an answer, and even after the first option fell through he kept me in mind when another option came along. Jamie was always helpful and polite. He made us feel like he was genuinely interested in helping us find the right place for our situation.

Joana · 26 June 2024

★★★★★ 1/5

Google

I couldn't get out of the office for a viewing and had informed the office 30 minutes in advance that I won't be able to meet them at the agreed time. I had asked them if they'll wait or reschedule the viewing. The person who answered the call said they'll let me know. Later when I called this guy, I didn't get the name properly think it's Jamie, literally made fun of me and said he won't give me another viewing. Nice work. Keep the home to yourself! You guys think you're the only agent around?!

Khamarunniza · 20 November 2025

★★★★★ 5/5

Google

My interactions with Haart Cambridge have been with Maria Chacon and Tyan Descartes-Smith. Both have been an absolute pleasure to interact with and have made my house purchasing process very smooth with communication I needed with the seller being conveyed very promptly. Even when things got hectic with an exchange deadline towards the end, Tyan (who handled the purchase) was extremely professional and was clearly acting in the interest of the sale going through as opposed to simply pushing for me to make a quick decision to please the seller.

Omar · 20 November 2025

★★★★★ 1/5

Google

I had multiple issues with Haart as a tenant. They mislead me about the state of the property when I would move in, it took 3 months for them to organise a contractor to drill a few holes so I woud have blinds on the curtains. They blamed this delay on the landlord, and refused to provide contact details for the landlord besides the Haart office, so I had no way to make a direct enquiry or complaint for this issue. Haart failed on multiple occasions regarding a rolling tenancy, which I had entered into by default and by choice for flexibility to move out with a shorter notice period. Haart attempted to pressure me into accepting year long contracts and threatened eviction over these disagreements. When I found a new home to move out, Haart refused to negotiate with the landlord to minimise the overlap of my tenancy by 3 weeks over the 1 month notice period. It is now 2 and a half months since I left the property and I have not had my deposit returned, Haart insists on deducting £300 for cleaning despite the fact I had paid for a professional cleaning service independently. It took Haart over a month to communicate this because the agent handling my case had left the company, which speaks to their incompetence. They have now waited until the final day of a deadline for the deposit dispute process to submit their proposal, which I can only understand as intentionally wasting my time given they proposed these exact deductions a month ago by email. I would warn any potential tenant to avoid this agency at all costs.

Ben · 20 November 2025

★★★★★ 5/5

Google

The experience of working with Jamie Canham to secure my new rental was outstanding. From start to finish, Jamie was incredibly responsive, always quick to answer any of my questions and provide clear information. His professionalism and friendly approach made the entire process stress-free and enjoyable. Thanks to Jamie, everything went smoothly, and I'm now happily settled in my new home. Highly recommend his services!

Austin · 17 October 2024

★★★★★ 5/5

Google

I was fortunate enough to work with Maria Chacon! I could not be happier. She worked with me to find the best fit home for myself, never questioning all my visits back to the same house and listened to my concerns. And when I finally put in my offer she was there to help me along the way to finally get into the home that I wanted. I am very happy to be in my new residence and I could not have done it without her help. Thank you Maria for all you have done for me to attain the property that I finally found.

Michael · 31 May 2025

★★★★★ 1/5

Google

I’m unsure whether this company is actually fraudulent or just incompetent but either way I would warn anyone looking to rent a property through them to run a mile. My daughter and her ex-housemates are currently being harassed by Haart for end of tenancy fees for a house they moved out of a year ago - Haart are well aware that they moved out, they have not had a contract since then, or paid rent, and there have been other tenants living at the property in the meantime. This is just the latest development in a sorry tale of lack of communication, non-existent customer care and obfuscation. The company ought to be ashamed of itself but if it thinks its bullying tactics are going to work it is sorely mistaken. Legal advice is being sought. To summarise, beware Haart.

Elizabeth · 25 July 2026

★★★★★ 5/5

Google

My partner and I have been looking for a place for months, and Jamie has been absolutely amazing with the help he has given us! He always responded promptly and he always gave us the best advice. He showed us around an apartment now finally we are moving into it next week! If I could give a rating higher than 5 stars, I would! Thank you for all of your amazing help Jamie!

Kielder · 27 May 2024

★★★★★ 1/5

Google

If I could give Lettings less than 1 star I would. Slimes in suits. After HAart took over management of my tenancy I heard nothing from them until the end of my contract when they tried to fleece a further £2,000 off me. The attitude, game playing and in my opinion one could see as sharp practices were absolutely disgusting and frankly predatory. I as a tenant, was treated so badly by the lettings dept at the end of my contract my landlord actually took the property away from HAart to a different agent for her future tenants. The worst agents I've had the misfortune of encountering in my 8 years as a renter. Avoid avoid avoid.🚨

Liz · 22 July 2026

★★★★★ 1/5

Google

Awful property management team. They are incredibly difficult to deal with, and it often takes several chases before they arrange for issues in the property to be fixed. We also spent a month chasing them for an update on the return of our deposit, and after getting nowhere, we had to raise a formal dispute. It’s now been three months since then, and we still haven’t received any response. They seem determined to hold onto tenants’ money, despite us making it clear how urgently we needed our deposit returned. Based on our experience, I would not recommend dealing with them.

Captivating · 22 July 2026

★★★★★ 5/5

Google

Extremely friendly and helpful visit from Daniel Frost for a valuation. I was very impressed, especially as I told him I had realised that I am not yet ready to move. Daniel was understanding and sympathetic of my circumstances, and have me done very helpful advice. When I am ready to sell I will certainly contact Daniel to market my home.

John · 3 December 2024

★★★★★ 5/5

Google

Mr.Patryk has been very cooperative and helpful in the whole process. Haart has the best properties and I was lucky to get a property at my desired place of living.

Sudam · 20 November 2025

★★★★★ 5/5

Google

I had a great experience with Haart Estate Agents Cambridge recently. As a first-time buyer, I naturally had a lot of questions, and they answered them in a considerate manner, particularly the agents Aaron and Michael. They were especially supportive with arranging and rearranging viewings. I also really appreciate the level of detail in Haart's property brochures (e.g. virtual house tours, flooding maps, crime stats, etc.). Thanks!

Andrew · 20 February 2026

★★★★★ 5/5

Google

I cannot express enough how easy to work with and delightful Charlotte has been in assisting us with finding and selecting a new home. She made the viewing and let agreement processes so simple and accommodated every question and concern we had, to include squeezing us in for a last minute viewing on the home we ultimately decided on. So thankful for her patience and knowledge. Charlotte is the absolute best!

Hope · 27 May 2024

★★★★★ 5/5

Google

This is a review of Jamie Canham’s outstanding work at Haart estate and letting agents in Cambridge, in letting our flat with what initially seem to be dream tenants in record time, once he got the go ahead to advertise it. He also is very …

Gary · 22 July 2026

★★★★★ 1/5

Google

I want to make a complaint about the staff Peter Witkowski. We have rented through Haart for three years and are now moving out. I asked if my sister could continue the tenancy after us, but the agent, Peter, was completely unhelpful and gave dismissive, unprofessional replies. Instead of assisting with a simple request, he made the whole process unnecessarily frustrating. This kind of attitude is disappointing, especially after being reliable tenants for such a long time. Haart should seriously reconsider the way some of their staff handle communication with clients.

Blair · 20 October 2025

★★★★★ 1/5

Google

Patryk is a dishonest person. Do not deal with Haart Cambridge for any rentals. He will call you frequently to put pressure on signing and for you to send over a deposit (that you find out later is non refundable) and avoid viewings (we are …

Wesley · 22 March 2026

★★★★★ 5/5

Google

Recently, my partner Eva and I had the pleasure of interacting with Aaron Wynn-Lintern from haart while exploring housing options. Although we ultimately decided to go with another property, Aaron was extremely responsive, professional, and friendly throughout the process. For someone who has just started with haart, Aaron demonstrates a level of expertise and customer care that would make anyone feel comfortable and well-attended to. His proactive approach left a strong impression on us, and we would highly recommend him for anyone in the property search journey. Best of luck in your new role, Aaron!

Borislav · 29 October 2023