Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI used Haart as a letting agency in a different city and had a good experience. Here was terrible. After calling them they promise to call you back to book a viewing and you never hear back. People working there don't care about providing a good service as the rental market demand is higher than the offer.
Rui · 20 January 2026
Agent replied · 20 March 2026
Dear Rui,
We apologise that your experience did not meet our expected standards. Thank you for bringing this to our attention. Please contact the branch manager directly so this matter can be reviewed.
Kind regards
haart Cambridge
★★★★★ 5/5
GoogleWe found ourselves under a time pressure to find a property and Jamie Canham went above and beyond to help us through it. Throughout the entire process he was professional, prompt, and communicative, which made a stressful experience significantly easier to navigate. We would not hesitate to recommend him.
Adam · 25 March 2026
Agent replied · 22 April 2026
Thank you so much for your review, Adaml! Pleasure to get you both moved in, thank you for your help!
Kind regards
Jamie
haart lettings Cambridge
★★★★★ 5/5
GoogleWe contacted many agents before, and we feel very fortunate to have met Jamie Canham. His professionalism, efficiency, and dedication helped us resolve our urgent needs smoothly. We have always wanted to express our sincere gratitude to both Jamie and Haart, and we truly hope that others in need will be as lucky as we were.
We also had a great experience working with Yasser. During the check-out process, communication with him was smooth and efficient. He handled everything professionally, and our deposit was returned very quickly. We are extremely satisfied with the entire process and truly appreciate all of his hard work in ensuring everything was completed seamlessly. Thank you, Yasser, for making the final stage of our tenancy such a positive experience!
Y · 22 July 2026
Agent replied · 22 August 2026
Thank you for taking the time to leave a review!. It was a pleasure to help you out! Kind regards, Jamie haart Lettings Cambridge
★★★★★ 5/5
GoogleDaniel was absolutely wonderful to work with, honest and open from the outset, he was incredibly helpful and it felt that nothing was too much trouble. Laughing and joking throughout he made what can be a stressful situation really relaxed and took the time and trouble to answer any questions and explain everything in a straightforward manner. I can't recommend working with him highly enough!
Simon · 20 October 2025
Agent replied · 20 March 2026
Dear Simon, thank you so much for your wonderful review! We’re thrilled to hear that Daniel made the experience relaxed, informative and enjoyable. Providing honest, supportive service is very important to us and it’s great to know that came through. We truly appreciate your kind words and recommendation!
Kind regards,
haart Cambridge Sales
★★★★★ 5/5
GoogleWe recently had a viewing arranged by Aaron Wynn-Lintern, and the experience was excellent from start to finish. Aaron was friendly and professional. He arranged the viewing quickly and accommodated our schedule without any hassle.
During the tour, he guided us through the property with genuine enthusiasm and clear knowledge, answering all our questions with patience and detail.
Victor · 20 December 2025
Agent replied · 20 March 2026
Dear Victor, Thank you so much for your fantastic 5-star review! We’re delighted to hear that you had such a positive experience with Aaron. Providing a smooth and informative viewing process is something we take great pride in, and it’s wonderful to know that Aaron’s friendly and professional approach made a difference. King regards haart Cambridge Sales
★★★★★ 5/5
GoogleWe have had nothing but good service from the staff at haarts in Regents Street, Cambridge. We sold my mum's house two years ago at 20k over the asking price and it was a quick sale. The sale of my house took a bit longer due to the current housing market and a few hiccups along the way.
Staff were always quick to respond to my queries and concerns. Thank you so much to all in the office.
Sue · 22 July 2026
Agent replied · 22 August 2026
Dear Sue, thank you for taking the time to share your feedback about the team. It is always a pleasure to work with you, and we truly appreciate the trust you have placed in us for a second time. We wish you all the very best. Kind regards, haart Cambridge Sales
★★★★★ 5/5
GoogleWe have had nothing but slow or poor experience with Hart at the start, but have dealt with Taylor recently and he’s polite, helpful and understanding to our situation. Followed up with the issue the next day to assure we were happy. Has massively changed our opinion.
Megan · 13 March 2026
Agent replied · 20 March 2026
Hi Megan, thank you for such kind words on Taylor from our property management team. We are very glad he was able to assist in the issue you had and as a result changed your opinion on the service you have with us at Haart. … More
★★★★★ 5/5
GoogleI'd like to thank Senior Residential Sales Consultant, Maria Chacon, for extending her working day to offer an evening appointment. It was kind of her and much appreciated!
Eliza · 22 July 2026
Agent replied · 22 August 2026
Dear Eliza, thank you for your kind words and taking the time to share your experience. We hope to continue supporting your home buying journey! Kind regards, haart Cambridge Sales
★★★★★ 5/5
Googleworked with Maria and Haart, felt like things went as smoothly as you can ever hope with a house purchase and would happily work with her/them again
Thomas · 22 July 2026
Agent replied · 22 August 2026
Dear Tom, thank you for sharing your experiences and feedback about Maria and the team. It was an absolute pleasure working with you too and wishing you all the best in your new home! Kind regards, haart Cambridge
★★★★★ 5/5
GoogleTyan was fantastic to work with. She was always prompt, responsive, and incredibly helpful throughout the whole process. Her calm and professional approach made what could have been a stressful experience feel much more manageable. We always felt well supported and informed. Highly recommend!
Rox · 17 March 2026
Agent replied · 20 March 2026
Dear Rox, We’re delighted to hear that Tyan provided such a prompt, supportive, and professional service throughout your experience. It’s great to know she was able to make the process feel more manageable and keep you well informed along the way. We really appreciate your recommendation and wish you all the very best moving forward. Kind regards, haart Sales Cambridge.
★★★★★ 5/5
GoogleMy husband & I had a great experience working with Tyan. Her professionalism, responsiveness and clear communication were greatly appreciated. I would highly recommend working with her! Thank you Tyan.
Jennifer · 22 June 2026
Agent replied · 22 August 2026
Dear Jenny, thank you for the lovely feedback and glad to hear your experience with Tyan has been so positive! All the best! Kind regards, haart Cambridge Sales
★★★★★ 5/5
GoogleWe had an overwhelmingly positive experience. Danny and his team were friendly yet professional through the entire process, they monitored every step until the very last. Thank you so much!
Imre · 22 June 2026
Agent replied · 22 August 2026
Dear Imre, thank you for your review, that’s very kind and glad your experience with Danny and the team has been positive. It was a pleasure working with you and we wish you all the best! Kind regards, haart Cambridge Sales
★★★★★ 5/5
GoogleI would like to thank Daniel Frost for his professional help and kindness. He provided excellent support and prepared a letter for me quickly and with great attention to detail. Daniel is very friendly, honest, and genuinely cares about helping people. Highly recommend his service to anyone looking for reliable and professional advice in property matters.
Олена · 20 November 2025
Agent replied · 20 March 2026
Dear Олена, thank you so much for your kind words about Daniel! It’s lovely to receive such positive feedback and glad to hear his experience was supportive. We hope to support you further in the future! Kind regards haart Cambridge Sales
★★★★★ 5/5
GoogleTyan Descartes-Smith has been beyond fantastic. Most spectacularly, she almost certainly secured our mortgage and thereby likely could have saved the purchase of a house we had waited for and dreamt of for years, by her timely courtesy and …
Anne · 22 March 2026
Agent replied · 20 March 2026
Dear Anne, Thank you for taking the time to leave such a lovely review. We’re delighted to hear about your experience with Tyan Descartes-Smith and that her support helped keep your purchase on track. Buying a home can be a challenging … More
★★★★★ 5/5
GoogleI had fantastic experience.Peter Witkowski is kind, professional, accessibile and made the whole process of letting out smooth and efficient. Couldnt recommend more
Dominika · 22 July 2026
Agent replied · 22 August 2026
Thank you for your review Dominika! Pleasure to help out! Kind regards Peter haart lettings Cambridge
★★★★★ 5/5
GoogleTyan was great throughout the process of selling our flat. She was always very responsive and really helpful whenever we needed support. Her communication made everything feel smoother and less stressful. Thank you for all your help!
Jemma · 13 March 2026
Agent replied · 20 March 2026
Dear Jemma, Thank you so much for your kind words! We’re delighted to hear that Tyan made the process of selling your flat smooth and less stressful. Her responsiveness and clear communication are exactly what we strive for, and it’s … More
★★★★★ 5/5
GoogleDanny, Aaron, Maria, Tyan, and of course Amman, all worked incredibly well and were really diligent at addressing the various viewers, promptly taking my property to market and in under two weeks having reasonable offers for it, ultimately leading up to a timely sale. Questions from buyers were adequately addressed and I felt their entire team was in unison working at it.
Jags · 16 August 2026
Agent replied · 25 August 2024
Dear Jags,
Thank you for taking the time to share your experience and providing a five star review. We will pass on your kind words to Danny, Aaron and the team. Wishing you all the best and hope to hear from you in the future. Kind regards, haart Cambridge Sales
★★★★★ 5/5
GoogleDaniel Frost from Haart visited today to value our house , he was very informative and knew his business of our area. Daniel gave us plenty of advice and information to be considering. We would thoroughly recommend Daniel.
Christine · 20 February 2026
Agent replied · 20 March 2026
Dear Christine, Thank you so much for your kind words! We’re thrilled that Daniel was able to provide helpful advice and insight during your house valuation. It’s wonderful to hear that his knowledge of the area and expertise made a positive impact. We look forward to supporting you further whenever you need. Kind regards, haart Cambridge Sales
★★★★★ 5/5
GoogleHad a great experience with Danny Frost. He was helpful, friendly and very knowledgeable. Procedure went very smoothly, would definitely recommend. Caroline
Caroline · 22 June 2026
Agent replied · 22 August 2026
Dear Caroline, thank you for taking the time to leave your feedback and experience with Danny. Glad to hear it went smoothly and hope to cross paths in the future. All the best. Kind regards, haart Cambridge Sales
★★★★★ 2/5
GoogleI'll start with a positive...I love how Haart agents will be available later in the evening to show people around the property you are selling. We found it difficult to view properties with other estate agents because their last viewings were at 5pm. So thank you Haart for showing people round our house later.
Now for the not so good... property marketing consultant led us to believe we were getting a deal with their fees but they were exactly the same as the figures he had previously told us! I worked in finance, I remember figures! I also insisted it went on for £25,000 more than he wanted to put it on for and we got the full asking price! The quote for using their recommended solicitor had a few hidden extras that we knew nothing about so beware!
Our house sold quickly and we were assigned a move manager called Ren. Ren is the sweetest person, very kind and very friendly so it's hard for me to say this, she was meant to communicate with both solicitors and all third parties but every time I had a query I was told to contact my solicitor myself because i would have more impact! That was when I could actually get hold of Ren, she was normally not at her desk or gone home and my calls were rarely returned. I ended up chasing virtually everything which I thought was the service I was paying a lot of money for. I am afraid Ren's emails need a lot of work as they were not entirely clear or professional. I was also fed a lot of contradictory answers at times! I was left in the dark on many occasions which can be stressful.
Handing my keys over was another not so great experience. I arrived at the office at 9.20am to find they were closed, they should have opened at 9am. I put my keys through the letter box in an envelope and it took me endless phone calls to actually get a response and to be assured that my keys had been picked up and we're safe. Goodness knows what time they actually opened. Certainly not the best experience for our first time buying and selling!
Lynnda · 16 November 2024
Agent replied · 23 November 2024
Dear Lynnda, thank you for your detailed feedback! We’re glad to hear you appreciated our flexible viewing times and the effort we put into showcasing properties, as well as your kind words regarding Ren’s friendliness. We’re sorry to hear about the challenges you faced with our communication, fees clarity and solicitor recommendation. It’s very important to us that every client feels well supported and informed throughout the entire process. We’ll be reviewing these areas internally to address the concerns you have highlighted, as we’re committed to improving our service and ensuring a smoother experience for all clients.
Thank you again for sharing your experience. Your insights help us improve and we truly appreciate the opportunity to work with you. Wishing you all the best for the future!
★★★★★ 5/5
GoogleI’m very pleased with Haart estate agents! The team is professional and responsive - very supportive throughout the entire house sale process! Very trustworthy service 😊 Special thanks to Tyan! …
GEORGIA · 15 April 2026
Agent replied · 22 April 2026
Dear Georgia, We’re really pleased you had a positive experience with the team and felt supported throughout your sale. I’ll be sure to pass your kind words on to Tyan! Wishing you all the best for the future, and thank you again for choosing haart. Kind regards, haart Sales Cambridge.
★★★★★ 5/5
GoogleDaniel Frost was so knowledgeable and warm. We had a couple of delays from my end but he didn’t hassle me and I felt very supported. When it came to the photos he guided me and took some fabulously flattering shots. He was very tidy and helpful and I appreciated his skills very much! I am so delighted I chose Haart to sell my house. Having spoken to the team, I know they are going to do a great job. I would thoroughly recommend Daniel and the team. Thank you for making this so easy for me. Nicola
Nicola · 10 November 2024
Agent replied · 10 December 2024
Dear Nicola, thank you for such a stellar review! Glad to hear Daniel's services brought you a good experience and we hope to help in the coming future. Kind regards, Cambridge haart Sales
★★★★★ 5/5
GoogleOn Saturday I came in to the office with my partner, Amman seemed very busy however he took half an hour out of his time to help us. He was very helpful and knowledgable and we really appreciated his time. Brilliant customer service , thank you Amman!
Ryan · 20 November 2025
Agent replied
Dear Ryan Sharman, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with Amman. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
★★★★★ 5/5
GoogleWe recently bought our home through Haart. While there were a few challenges along the way, Tyan and the team were always responsive, helpful, and kept us informed at every stage. We’re very grateful for their support, which made the whole process much more manageable and helped us reach completion.
Aalya · 20 October 2025
Agent replied · 20 March 2026
Dear Aalya, thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Tyan and the team were able to support you throughout your journey, even when challenges arose. Clear communication and guidance are very important to us and we’re so pleased this made a positive difference for you. Congratulations on your new home!, we wish you all the very best as you settle in!
Kind regards,
haart Cambridge Sales
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