Trusted Agent profile · Cambridge · Cambridgeshire

haart Cambridge reviews

★★★★★ Excellent

1,742 reviews across 2 platforms

64 Regent Street, Cambridge, Cambridgeshire, CB2 1DP

Part of haart, see every office.

haart's office in Cambridge, Cambridgeshire, at 64 Regent Street, is rated 4.8 out of 5 across 1,742 reviews on two platforms, including 1,716 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

1,716

Reviews on Google

This office

Facebook logo

4.5 / 5

26

Reviews on Facebook

Business-wide

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Cambridge office, from every platform, shown as written. First names only.

5/5

Google

Maria Chacon was an absolute pleasure to deal with at Haart when we were looking for a home. Sadly we didn’t find a home with Haart but had several viewings with Maria who did her best to find us a property and was always very kind when we turned up with our very grumpy toddler and new baby.

Lauren · 6 December 2024

Agent replied · 10 December 2024

Dear Lauren, thank you for your feedback about Maria, and five star review. It’s greatly appreciated. Kind regards, haart Cambridge Sales

5/5

Google

Viewed many properties as a first time buyer with Haart, and Maria Chacon was particularly helpful, extremely responsive and supported me through looking for my first home.

Mia · 20 November 2025

Agent replied · 20 March 2026

Dear Mia, thank you for taking the time to share you're kind feedback. Its lovely to hear Maria supported your home buying journey and wishing you all the best on your purchase! Kind regards, haart Cambridge Sales

5/5

Google

Thank you to Jamie for a reliable and professional service for rental and management. I would highly recommend Haart lettings.

Manjit · 20 January 2026

Agent replied · 20 March 2026

Thank you, Manjit! It was a pleasure helping you out! Kind regards Jamie haart lettings Cambridge

5/5

Google

Danny Frost gave us some fantastic advice on getting our house on the market. His personal approach and attention to detail made us feel we were in very safe pair of hands. He helped us weave through the complexities of getting our house on the market and made it seem simple. If you’re selling your house, especially around Histon & Impington area, then Danny is your man!

George · 26 June 2024

Agent replied · 25 August 2024

Thank you for your positive feedback! Kind regards, Cambridge haart Sales

5/5

Google

I have recently rented a property haart Cambridge. Referencing was bit time taking that their referencing agency not compromising with any small details, even though it was an amazing experience. Their call centre is always available to assist us at anytime. Special thanks to their letting agent Patryk one who assisted with throughout the procedure and explained tenancy matters in detail. I recommend haart letting agents for your property needs.

Aswin · 27 April 2024

Agent replied · 25 August 2024

Thank you for your review! It has been a pleasure helping you out! Kind regards, Patryk haart lettings Cambridge

5/5

Google

Good experience so far with haart. Was shown round by Maria Chacon who was lovely and helpful in getting timely information from the sellers on the property I was interested in. Worked with Ren Pugh to progress my purchase and everything is going smoothly so far. She's very friendly and been helpful with dealing with the typical things that come up in a house purchase.

Alex · 26 July 2024

Agent replied · 25 August 2024

Thank you for your five star review, we will pass on your kind words! Kind regards, haart Cambridge Sales

5/5

Google

I recently had Daniel Frost round to view my property for a valuation, and I was really impressed with the whole experience. From the moment they arrived, they were friendly, punctual, and clearly very knowledgeable about the local market. They took the time to walk through the property with genuine interest, offered honest and insightful advice, and explained the valuation process in a really clear and reassuring way. There was no pressure at all, just helpful guidance and a professional approach that left me feeling confident and well-informed. I wouldn’t hesitate to recommend Daniel to anyone considering selling or just curious about their property’s value. A really positive experience from start to finish!

Tony · 29 March 2025

5/5

Google

Tyan was very helpful and professional through an, at times ,fraught selling process. HAART have been excellent both from a lettings and sales point of view.

Lisa · 20 November 2025

Agent replied · 20 March 2026

Dear Lisa, thank you so much for your kind words! We're delighted to hear that Tyan provided such helpful and professional support throughout your selling journey. It’s wonderful to know that you’ve had a positive experience with both our sales and lettings teams at haart. We truly appreciate your feedback and wish you all the best in your next chapter. Kind regards, haart Sales Cambridge

5/5

Google

Jamie from haart cambridge is a very professional and helpful guy. He always help me out when I rent a property. He response me and answered all my questions very fast and directly. Wish him get a promotion soon!

Jiapeng · 15 August 2026

Agent replied · 22 August 2026

Thank you for taking the time to leave a review!. It was a pleasure to help you out! Kind regards, Jamie haart Lettings Cambridge

1/5

Google

Overall negative, since conducting an ID check with Haart and the Lettings Hub immediately started suffering from identity theft. This only started after going through the ID process. Have raised this as a formal complaint for an investigation to take place and to understand what occurred during the ID check phase yet Haart are currently ignoring correspondence. Kate, Peter and Felix are simply ignoring the complaint. Not a good way to do business.

C · 20 November 2025

Agent replied · 20 March 2026

Dear C Smith, We’re surprised and sorry to read your review, as our records show that all the information you requested has been provided and that your formal complaint is being handled by the relevant department within the official response timeframe, which has not yet expired. We take matters of data protection and identity verification extremely seriously and follow strict procedures in line with legal and industry standards. Please rest assured that your case is being reviewed carefully, and you will receive a response as soon as the investigation is complete. Kind regards, Peter Haart Lettings Cambridge

5/5

Google

I just bought a house with Haart. Despite a few setbacks on my end, and then with the chain, the experience went as smoothly as possible in the end, thanks to the constant, professional, and warm support from Aaron Wynn-Lintern and Tyan Descartes-Smith throughout the process.

Mariana · 22 June 2026

Agent replied · 22 August 2026

Dear Mariana, thank you for your review and special thanks to Tyan and Aaron. We’re glad all is completed and you can finally enjoy your new home! Kind regards, haart Cambridge Sales

1/5

Google

Haart is an absolute mess. Utter disgrace! And they somehow manage to make even the simplest tasks unnecessarily complicated. And don’t bullshit me here with all your “acknowledging feedback” and “striving to improve” if you know a thing won’t change. Slow responses, disorganised processes, and endless delays made the experience frustrating from start to finish. Efficiency and clarity are clearly optional here. DO NOT turn to these guys if you value yourself.

Soumi · 20 November 2025

Agent replied · 20 March 2026

Dear Soumi, we are sorry for your poor experience. Please can you call our agency to discuss further as we are unsure as to what the issues were. We hope we can resolve any issues you may have had with our agency.

5/5

Google

Daniel was highly knowledgeable of the property market and local area. He came with examples of property prices and local recent sales. So friendly, our dog Biscuit loved the treats. Made us feel so at ease and supported through the process. Not pushy with us, which we really appreciated. An estate agent you can really trust.

Sarah · 3 November 2024

Agent replied · 10 November 2024

Dear Sarah, thank you for your feedback and five-star review. We're glad to hear that Daniel was able to provide valuable insights into the local market and the house selling process. Kind regards, haart Sales Cambridge.

5/5

Google

I would like to thank Maria Chacon for her perfect service. I was looking for house for quite long time now but I was hesitate about the loans and much more other things. Maria , put me in contact with the right person about loans, explained to me all the steps I must follow. All her information were very helpful and now we are in progress to find the house that suits me 🏡

Maria · 28 November 2023

Agent replied · 25 August 2024

Dear Maria, Thank you for taking the time to share your experience with Maria in the haart Cambridge team! We will pass on your kind words.

5/5

Google

Recently went through the process of buying a property with Haart, and Aaron Wynn-Lintern has been fantastic, moving things along quickly and helping to make sure I’ve got all the information I need to make the right decision. I’d expected things to be much more stressful, but the whole process has been a breeze.

Tim · 26 November 2024

Agent replied · 10 December 2024

Dear Tim, thank you for your feedback about Aaron, and five star review. It’s greatly appreciated. Kind regards, haart Cambridge Sales

5/5

Google

Patryk was lovely and professional , answered all my questions and responded quick to all emails

Eve · 20 January 2026

Agent replied · 20 March 2026

Thank you for your review Eve! I am really glad that I could help you. Regards, Patryk haart lettings Cambridge

5/5

Google

Very happy with the friendly and professional service provided by Danny and the team at Haart. After explaining their sales process they took our parent's house to market promptly, with an excellent portfolio of photos. A set of buyers were found for a join visit, one of which placed an offer immediately, resulting in a sale. Smooth, efficient and friendly - helpful when not resident in the UK.

ADrain · 26 February 2024

Agent replied · 25 August 2024

Dear aDrain, Thank you for taking the time to share your experience with the haart Cambridge team, it's greatly appreciated! All the best.

5/5

Google

Maria Chacon is an exceptional estate agent for Haart in Cambridge. She’s knowledgeable, attentive, and deeply committed to her clients. Maria took the time to understand our needs and provided excellent recommendations. If you’re looking for a reliable and personable agent in Cambridge, I highly recommend Maria. She makes the home-buying process smooth and stress-free. Thank you Maria

Parmdeep · 22 August 2024

Agent replied · 25 August 2024

Dear Parmdeep Thank you for taking the time to share your experience and for your kind words about Maria. We will pass on your feedback. Kind regards, haart Cambridge Sales

5/5

Google

I had an amazing experience with Haart lettings and I am very happy with their services especially Jamie who was very helpful and supportive throughout the process.

Rehana · 20 September 2025

Agent replied · 20 March 2026

Thank you for your review, Rehana!! Was an absolute pleasure to help you out from the start! Kind regards … More

5/5

Google

I just wanted to say a MASSIVE thank you to Charlotte for helping us when our rental with another company fell through. We had 1 week to find something else and she jumped on it for us going to houses and doing videos for us. She was amazing, totally understood the assignment and rush! Not many agents out there like that. Thanks Charlotte

Abigail · 27 April 2024

Agent replied · 25 August 2024

Thank you for taking the time to leave a review, Abigail! It was a pleasure helping you out! Kind regards, Charlotte haart lettings Cambridge

5/5

Google

Daniel was great. Very knowledgeable about the local market.

Vanessa · 20 February 2026

Agent replied · 20 March 2026

Dear Vanessa, thank you for your review about Daniel, we will pass on your kind words. Kind regards, haart Cambridge Sales

5/5

Google

Maria has been very helpful. It’s my pleasure to meet with Maria. Thank you very much.

巧寧楊 · 20 December 2025

Agent replied · 20 March 2026

Dear 巧寧楊, Thank you for the 5-star review! We’re so pleased to hear Maria was helpful and that meeting her was a positive experience. kind regards, haart Cambridge Sales

5/5

Google

This review is mainly for Daniel Frost. I haven’t decided to sell yet but Dan is very helpful and informative. He has spent time to help me to ascertain the market and the process of selling a property. Moreover, he gave a fair comments on my property and didn’t just push me to sell it. Very professional and really appreciated it.

Kung · 27 May 2024

Agent replied · 25 August 2024

We are glad to hear such positive feedback about Danny. Let us know if we can be of service to you again. Kind regards, Cambridge haart Sales

5/5

Google

Aaron was very helpful with viewings, - He knew all the answers to questions relating to each property, and their locations

Ben · 20 October 2025

Agent replied · 20 March 2026

Dear Ben, thank you so much for your kind words! We’re delighted to hear that Aaron was able to provide helpful information and make your viewings smooth and informative. We’ll be sure to pass along your feedback to him, he’ll be thrilled to know he made such a positive impression. Kind regards, haart Cambridge Sales

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Questions about haart Cambridge

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Cambridge won Platinum.

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Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cambridge.

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