Trusted Agent profile · Cambridge
★★★★★
782 reviews across 2 platforms
The Marque, 141 Hills Road, Cambridge, CB2 8RJ
Part of Carter Jonas, see every office.
Carter Jonas's office in Cambridge, at The Marque, is rated 4.3 out of 5 across 782 reviews on two platforms, including 292 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Carter Jonas Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cambridge.
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
5/5
TrustpilotCarter Jonas
Jessica at Carter Jonas is very efficient and takes great care of her properties/ tenants/ landlords. Her level of professionalism is second to none
Hello Kerri, thank you for taking the time to write us a review. Our team are always happy to hear from a happy client. Please do not hesitate to contact us in the future.
5/5
TrustpilotVery efficient
Very efficient. Sensitive to existing tenants. good judgement re new tenants. Good pricing advice.
Hi Rupert, thank you for your review. We're so glad to hear you were happy with the service we provided you. Do let us know if we can help with anything else!
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Professional service and great communication from Owen, Vanessa, Lisa and Mikyle.Would recommend !
Hi Helen, thank you for the positive review. Our team are always pleased to hear how well we have supported our clients. We are happy to have helped!
5/5
TrustpilotGood and efficient service selling a…
Good and efficient service selling a flat.
Hi Patrick, thank you for your review. We are delighted to hear that Carter Jonas were able to assist you with selling your flat. Please do not hesitate to get in touch if we can help you with anything else.
2/5
TrustpilotDicriminates against families.
This company discriminates against families: Have enquired about rental of several properties and been told that they "don't rent to people with children". Not good enough.
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
5/5
TrustpilotResponsive
Professional, knowledgeable, timely and friendly. From meet and greet to sales and rental opportunity a rounded and happy experience. Thank you.
Hello Sue, thank you for leaving us such lovely a review. Our team are always happy to hear how well we have supported our clients. we are happy to have helped!
5/5
TrustpilotA very pleasant experience working with…
A very pleasant experience working with Pauline and Aileen. Knowledgeable, efficient and friendly. Accommodating with viewing time, Tenancy agreement prepared swiftly. Highly recommend.
Thank you for taking the time to write us a review. We're very happy to have helped!
5/5
GoogleVery happy with the efficient service provided by Carter Jonas especially Marika Brundell.
5/5
GoogleOur experience was amazing, the team made the process really easy and all coms were clear.
Hi Argyro, thank you for leaving us some feedback. We aim to provide open honest advice in a timely manner. Do not hesitate to contact us in the future.
1/5
TrustpilotWould never use carta jonas ever again…
Would never use carta jonas ever again robbing people of money finding fault with minor things to keep the bond
Hello Peter,We're very sorry to hear about your experience.We would very much like to find out what happened here. Please could you send your details to marketing@carterjonas.co.uk so we can look into the matter for you?
5/5
TrustpilotPerfection
I could not ask for a better agency. The lettings team at CJ Fulham have been amazing start to finish!
Hello Jordan, thank you for taking the time to write a review for us. We are happy to have helped!
5/5
TrustpilotThoroughly Professional
Excellent company to deal with. Jessica in particular is s superb communicator, always thorough and professional. I would not hesitate to recommend.
Hi Pam, thank you for taking the time to write us a review. Our team are always happy to hear from a happy client.
5/5
TrustpilotEd was excellent
Ed was excellent. Very patient and helpful. We bought through Carter Jonas. I would highly recommend them especially Ed Westmacott.
Hello, thank you for taking the time to leave a review. Our team are always happy to hear how well we have helped.
5/5
GoogleFantastic business with a matching team, would highly recommend. Their personal service goes so far and a pleasure to deal with.
Hello Carl, thank you for leaving such positive feedback. Our team are always pleased to hear from a happy client. Do not hesitate to contact us for anything else in the future.
5/5
TrustpilotA thoroughly professional service from…
A thoroughly professional service from Wayland, Ana and their team.Incredibly helpful at all times and a pleasure to deal with.
Hello, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported for our clients. Do not hesitate to contact us in the future.
1/5
GoogleVery disappointing and frustrating experience renting with this branch. Here are the top three reasons: 1) Carter Jonas provided the wrong sort codes and account numbers for the standing order. 2) Delayed construction/inspection process where updates/changes were not passed proactively (I had to call for this info). 3) High fees that did not represent a professional organization focused on customer service.
1/5
TrustpilotLiterally the worst experience.
Literally the worst experience.No real checking on the buyers position and months and thousands of pounds wasted .Just an awful experience
Hello Gill, we are sorry to read this review and are surprised to hear that you had such a negative experience given 96% of our clients are happy with how their property is promoted. We pride ourselves in market-leading service, and of course we want to look into this matter for you to see what happened in this circumstance. Please could you get in touch with your local agent, and we would be happy to look into it.
4/5
GoogleLivia did a very efficient job! Thank you very much. We found tenants quickly!
Hello Rebecca, thank you for leaving us a review. We are happy to have helped!
5/5
GoogleHi, my name is Simon, I would like say thanks to Carter Jonas and its negotiator Emilia Edwards. It is CJ and Emilia who helped me to manage my house while I am away this country. Their professional work and dedicated spirit free me out of any concern. I do recommend you to use their services. Simon
5/5
TrustpilotExcellent service
Excellent service, easy to deal with and great results
Hi Malcolm, thank you for the positive review. Please don't hesitate to contact us if there's anything further we can help you with.
5/5
TrustpilotCarter Jonas looked after everything
Carter Jonas looked after everything . Would recommend.
Hi Ian, thank you for your positive review. Please don't hesitate to contact us if we can help you with anything else.
1/5
TrustpilotVery unprofessional
Very bad people! If you are landlord I would never go with them, they only cares about money very unprofessional and unpleasant management
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
5/5
TrustpilotMaddy Peris
Maddy Peris, has been an absolute delight to deal with. Very professional in every sense.
Hello JC, thank you for five star review. We are happy to have helped!
5/5
TrustpilotHelpful & fast!
They’re quick, effective, fast response.
Hi Kamila, thank you for your review. We're so pleased to hear you were happy with the service provided to you by our team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Carter Jonas Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cambridge.
