Trusted Agent profile · Cambridge
★★★★★
782 reviews across 2 platforms
The Marque, 141 Hills Road, Cambridge, CB2 8RJ
Part of Carter Jonas, see every office.
Carter Jonas's office in Cambridge, at The Marque, is rated 4.3 out of 5 across 782 reviews on two platforms, including 292 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Carter Jonas Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cambridge.
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
5/5
TrustpilotSimple communication with Seline
Simple communication with Seline, all done whilst we were on holiday. Thank you for managing our expectations and prompt replies.All the best
Hi Karinel, thank you for your review. It's great to hear that you have had such a positive experience with Carter Jonas, and with Seline in particular. Please do let us know if there's anything else that we can help you with.
5/5
GoogleExcellent service from the lettings team - Kirstie,, Emilia and Megan. Found a great tenant on Day 1, and were very helpful leading us through all the pre--rental and post-rental process.
Hello Alan, thank you for taking the time to leave us some feedback. We pride ourselves in making an often complicated process simple for our clients. We are happy to have helped!
5/5
TrustpilotThanks Carter Jonas
Thanks Carter Jonas . A great team, great team leader :Igor , great team member : Sam, Ana. They given me lots of hleps .
Hi Cindy, thank you for your review. We are so pleased that you are happy with the service provided to you by our team in Fulham. Please do not hesitate to get in contact if there's anything else we can help you with in the future.
1/5
GoogleWow..... I didn’t know I was a feminist until I met Hilary... who despite the fact that she is an elderly lady seems to forget that women have authority. She wouldn’t let anything get done because women asked her to fix things in the house....
Dear Mr Jolly Thank you for your feedback, unfortunately I cannot find any records of your details on our system. If you would like to discuss your experience in further details please do contact me on Tel: 01223 403330.
5/5
TrustpilotA great experience with the Mayfair office
I had such a great experience with Carter Jonas in Mayfair during my recent search. In particular with Kate who was so helpful through out the process!
Hi Daisy, thank you for your review for our Mayfair team. Please don't hesitate to contact us if there's anything else we can help you with in the future.
5/5
TrustpilotIt's always a pleasure dealing with…
It's always a pleasure dealing with Carter Jonas and in particular, Jessica - they're communication is excellent, they are polite and extremely professional. I would recommend them to anyone looking for the services Carter Jonas offer.
Hello Roland, thank you for taking the write such a positive review. We are happy to have helped. Please do not hesitate to contact us in the future.
1/5
TrustpilotDishonest, unhelpful, not professional
The agent of Carter Jonas is very dishonest, unhelpful and not professional.
5/5
TrustpilotVery impressed and will use again
I have just dealt with Carter Jones Lettings, Mayfair and what a pleasant experience from start to finish. I was given regular updates, polite mannerism and excellent customer service, very impressed overall and will use again.Jennifer
Hello Jennifer, thank you for taking the time to write us such positive feedback. Our team are always pleased to hear how we have supported our clients. Please do not hesitate to contact us in the future.
5/5
TrustpilotA professional operation.
I've been a client of Carter Jonas in Fulham before - this is a professional operation with excellent communication at all times. Highly recommended.
Hi Steven, thank you for the review for our Fulham team. Please don't hesitate to let us know if we can help you with anything in the future!
5/5
TrustpilotFantastic, reliable estate agents
We bought our house in Fulham and the agent and advice we received along the way was excellent. We would definitely use Carter Jonas again.
Hi Eon, we're so glad to hear you were happy with the service we provided you with. Please let us know if you need any help with anything in the future.
5/5
TrustpilotFantastic estate agents
The whole team at CJ gave us excellent advice and help throughout. Good communication during the whole process, and Mandy really pushed the sale through.
Hi Alexander, thank you for your positive review. Please don't hesitate to contact us in the future if you need help with anything else.
5/5
GoogleWe had an excellent experience at Carter and Jonas, while looking for a house to rent. All questions we had were answered very fast, the entire process was carried out in a very efficient manner. Mrs Livia Neal in particular, had a very professional, kind, and direct approach. So far the house proved to be exactly what were looking for. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotCarter Jonas Barnes - superb service
Carter Jonas in Barnes (and their predecessor firm Sargent & Young) have managed my property for 18 years and have done a fantastic job; always professional and efficient, and they have a great team!
Hello Peter, thank you for taking the time to leave us some feedback. Our team are always happy to hear how we have supported our clients.
5/5
TrustpilotExcellent estate agency which I would…
Excellent estate agency which I would recommend to anyone. During my selling process I always felt that they had me central to their thoughts and advised me along the way. Very friendly and professional.
Hello Paul, thank you for taking the time to leave such wonderful feedback. we pride ourselves in providing helpful advice - we are very happy to have helped.
1/5
TrustpilotAbsolutely terrible
Absolutely terribleContacted them 4 times regarding a property for sale with no return contact4 phone calls and and online viewing with no responseI would never use this company for any of My business
Hello Martin,We're very sorry to hear about your experience.We would very much like to find out what happened here. Please could you send your details to marketing@carterjonas.co.uk so we can look into the matter for you?
5/5
TrustpilotGreat company to deal with
All the staff at Carter Jonas are very helpful and quick to respond to all enquiries and questions.
Hi Claire, thank you for your review. We are so pleased to hear that you are happy with your experience with Carter Jonas. Do not hesitate to get in contact if we can help you with anything else.
5/5
TrustpilotI have been working with Carter Jonas…
I have been working with Carter Jonas Mayfair for a number of years as one of their approved contractors. They are extremely professional and a pleasure to work with. I highly recommend them.
Hello Richard, thanks for the great star rating! We look forward to continue working with you in the future.
5/5
GoogleGreat service - we haven't had to worry about a thing with Steph Waddelow and the team at Carter Jonas managing our rental.
5/5
GoogleAlways so friendly and helpful with everything. I've been in Cambridge for the past 6 years and moved around numerous times while I was at University and post graduation, and can without a doubt say that Carter Jonas has been the best agency I've had the pleasure of dealing with. The staff that were especially helpful throughout our time at the property have been Stephanie and Emilia! Thanks again for everything!
1/5
TrustpilotI rent out a really old house that…
I rent out a really old house that requires constant maintenance and the property manager is rude, shouting over the phone when simply asking to follow up on a request - no manners at all.
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
5/5
GoogleFantastic response times and very efficient at getting whatever you request done no waiting around thank you Anton and Emilia.
5/5
TrustpilotThoughtful and personal service
Thoughtful and personal service. Good strategic and tactical thinking. Skilled in identifying opportunities and risks and then managing the sale process appropriately. Tenacious in ensuring that other parties performed.
Hello Mark, thank you for leaving us some feedback. Our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.
5/5
TrustpilotGoing the extra mile
Carter Jonas went the extra mile to help me sell my property. I was particularly impressed with their marketing support, which pitched the property perfectly and attracted the right type of buyers
Thank you for taking the time to write us a review. We pride ourselves on making a complicated process simple. Please do not hesitate to contact us in the future.
5/5
GoogleReally friendly customer service :)
Hi Becca, thank you for your review. It's great to hear that you had such a positive experience with us. Please do not hesitate to get in touch if you need anything else at all.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Carter Jonas Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cambridge.
