Trusted Agent profile · Cambridge
★★★★★
782 reviews across 2 platforms
The Marque, 141 Hills Road, Cambridge, CB2 8RJ
Part of Carter Jonas, see every office.
Carter Jonas's office in Cambridge, at The Marque, is rated 4.3 out of 5 across 782 reviews on two platforms, including 292 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Carter Jonas Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cambridge.
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
1/5
TrustpilotPoor
As a landlord I won't use them again - released the tenant's deposit without making proper checks.
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
5/5
GoogleWe had very good service when we we recently sold our property in Cambridge. From the initial contacts, the excellent photographs and brochure, to the professional management of viewings, all the staff were effective and pleasant. The final negociations were well handled. I would certainly recommend Carter Jonas.
1/5
TrustpilotThey are disgusting
They are disgusting, bad service with bad manners.
Hi Natalie, we are sorry to see this review, if you have any specific feedback for teams to improve our service, please get in touch marketing@carterjonas.co.uk
5/5
TrustpilotMaddy Peris
Excellent service from Maddy Peris
Hi Tiffany, thank you for the five star review!
5/5
GoogleHaving problems with the house is normal. Sometimes something needs to be fixed doesn't it? And it can be a pain.....but, I found in Pauline a really efficient and professional worker, making our life easier even when something inconvenient happens. Thanks very much !!!
5/5
TrustpilotGreat Mayfair Team
Great Mayfair Team! Excellent service.
Hello Hugh, thank you for the great star rating!
1/5
GoogleRating only, no written review.
4/5
GoogleGenerally good service, but a little disappointed with the knowledge of the member of staff dealing with the move as they didn’t know anything about the house and seemed eager to get work carried out on things that didn’t need doing to the house.
5/5
GoogleI have worked as a relocation agent in Cambridge for 15 years. The Lettings Team at Carter Jonas are, without doubt, one of the best in the city. They are flexible, friendly, knowledgeable and very efficient. Highly recommend them
4/5
GoogleIf ever we want anything done, all we need to do is send an email or make a call to Stephanie at Carter Jonas and it gets done. It's just like clock-work with a smile. No worries mate! Tim & Shelley
5/5
GoogleI would highly recommend Carter Jonas. Their staff have been very helpful and the process to start a tenancy was extremely fast and smooth. In particular, Livia Neal and Pauline McKinven were very professional and have made this process much easier.
5/5
GoogleCarter Jonas has just successfully marketed and rented out my Cambridge rental apartment for me - Good communications, friendly and helpful team, cost effective service - in fact (as usual) I didn't have to do anything but sign on the dotted line!!
5/5
GoogleI can recommend Carter Jonas as a very good letting Agent. They are very efficient and send regular reports. Pauline McKinven who, I usually deal with, is professional and helpful. If I have any queries they are dealt with promptly.
5/5
GoogleI have been a tenant with Carter Jonas for 3 years and have received a far better service with them than any other lettings company that I have used in the past . Professional but caring service throughout my tenancy ,
5/5
GoogleFirst class service from Pauline and Team in lettings, the property is very well supervised and I have regular contact with Pauline Mckinven and very happy property is in safe hands , no problem with tenants , great company
1/5
GooglePersonal experience not good
Hi Janet, We're sorry to hear you did not enjoy your experience with Carter Jonas. Could you please send some more details to marketing@carterjonas.co.uk so we can investigate the matter for you?
5/5
GoogleCarter Jonas are a very friendly & professional agent who have helped me in my property ventures. The sales manager Hugh Blake has always gone above & beyond to help with property/land purchasing, as well as property sales
5/5
GoogleCarter Jonas was helpful and professional with our move. They answered all our questions and sorted out the paper work quickly. Thank you for your help Emilia Edwards, Livia Neal!PositiveProfessionalism
5/5
GoogleA great experience with the Carter Jonas team so far. They have a great team on board (e.g. Emilia, Livia, Stephanie, Anton and Leisa): friendly, efficient, hardworking bunch with a can-do attitude. Highly recommend them!
5/5
GoogleAs landlords we have now moved both our properties to Carter Jonas. They are extremely professional, friendly and approachable. Steph and Livia have both been great and we would definitely recommend this agency.
5/5
GoogleA really great company that handled the property well and in good condition, and an especially helpful and quick to respond service was given by our negotiator Livia
2/5
GoogleThe cleaning company who they worked them I called them many times and they say will come and never come the dates they should. They must find better company to work with.
5/5
GoogleCJ have managed the rental of my old family home now for about 3 1/2 years. V happy with the all round service. Happy to recommend. Staff Stephanie & others always very helpful.
5/5
GoogleHighly recommended state agent. Our experience has been really good. Amazing service provided by all the staff members, specially Pauline McKinven, who has always been very efficient, kind and supportive. Thank you!.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Carter Jonas Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cambridge.
