Trusted Agent profile · Cambridge
★★★★★
782 reviews across 2 platforms
The Marque, 141 Hills Road, Cambridge, CB2 8RJ
Part of Carter Jonas, see every office.
Carter Jonas's office in Cambridge, at The Marque, is rated 4.3 out of 5 across 782 reviews on two platforms, including 292 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Carter Jonas Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cambridge.
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
5/5
Google'All the staff I had contact with, in person, on the phone or by email were patient, understanding and knowledgeable on all my queries. All the staff responding quickly to my queries and did their very best to help and guide me. In fact I felt they always went that extra mile'
5/5
GoogleI had an excellent experience with Cater Jonas buying my apartment. I have been dealing with Ms. Sophie Green, who have been extremely helpful, professional, very efficient, excellent customer service and always at hand with any question or request. Thank you, Sophie, for all your assistance and patience. Thank you, Carter Jonas, for employing such great staff.
4/5
TrustpilotProfessional
Professional, serious, and effective.
Hi Joe, thank you for your review. We're so pleased to hear you were happy with the service provided to you by our team.
5/5
GoogleBrilliant service. As a collector of rare and fine arts I had very specific needs to find the right place to compensate my next project. The quirky lady I dealt with (Stephanie) was very professional, with a keen eye for the arts herself, understood completely what I needed. Will use again in future. Very pleased.
5/5
TrustpilotBarnes team are a great team
Great team to work with. Very professional, approachable and knowledgeable. Always going above and beyond.
Thank you for the great star rating! We look forward to continue working with you in the future.
1/5
GoogleBAD. TAKE THEM TO THE COURT ALREADY. You can not remember me? I will see you on the court on 02.04.2019
We have looked through our records but can’t find any reference to your name or issue. If you would like to get in touch we would be very happy to discuss. Please contact us at cambridge@carterjonas.co.uk
5/5
TrustpilotAlways got the information I’ve needed
Always got the information I’ve needed. Efficient and professional. Thanks.
Hello Kyle, thank you for the 5 star review. We are happy to have helped!
5/5
TrustpilotFriendly
Friendly, efficient, professional. Rental accommodation was immaculate.
Hi Nigel, thank you for your review and kind words about your experience with us. We're so glad we could help.
5/5
GoogleVery happy with the full service management from Kirstie and the lettings department at CJ (as a BTL landlord). Any issues we have are resolved quickly and the service is prompt, professional and comprehensive. Recommend to other landlords if you are looking for a full service lettings agency to manage your properties.
1/5
GoogleI m not happy they not helpful
Hi Jons, we are sorry to hear you did not have a positive experience with Carter Jonas. Please can you email the details of your issue to feedback@carterjonas.co.uk and we will look in to the matter as soon as possible.
5/5
GoogleExcellent, efficient, friendly and helpful service providers
Hello James, thank you for the five star rating! We are happy to have helped.
5/5
TrustpilotHelpful
Helpful, friendly team who secured a great rental property for us.
Hello Charlie, thank you for leaving us a review. Our team are always pleased hear how well we have supported our clients.
5/5
GoogleI have had a great experience with Carter Jonas as I have always felt the team have gone the extra mile in making me feel at ease whilst being abroad. Communication has always been fast, reliable and personable. I feel like I am in good and caring hands. Keep up the great work!
5/5
GoogleCarter Jonas have been letting our properties for 5/6 years now. We have been extremely impressed with their service - they are fast, reliable and honest. All the team I have dealt with including Anton, Pauline, Steph, Kirstie and Leisa always act with professionalism. I would highly recommend this letting agency,.
5/5
GoogleGreat service and very friendly staff
Hi Marcus, thank you for the five star rating!
4/5
TrustpilotValuation spot on and flat sold …… need…
Valuation spot on and flat sold …… need I say more!
Hello Louise, thank you for taking the time to leave us a review. We are happy to have helped!
5/5
GoogleI have been a tenant with Carter Jonas for 2 years and any maintenance issues that have arisen have been dealt with very promptly by my property manager Pauline McKinven. She has always been very helpful and professional in her approach. Would highly recommend Carter Jonas as a letting agent.
5/5
GoogleExcellent service, very professional agent!
Hi Mark, thank you for the five star rating!
5/5
TrustpilotVery helpful at Mayfair Lettings
Very helpful at Mayfair Lettings! Excellent service from start to finish.
Hi Will, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported our clients.
5/5
GoogleI've rented a couple of places from Carter Jonas and have always been impressed with their service. Pauline from the property management team always replies promptly to my emails and issues are often fixed on the same day that I raise them. I'm very happy to recommend this agency.
5/5
GoogleThe letting team is amazing. I've been working with Pauline McKinven and her team for many years now and they have never let me down. Pauline and her crew are attentive, responsive and constantly looking out for my best interests. I trust Carter Jonas and specifically Pauline 150%
5/5
TrustpilotExcellent service
Very professional, and friendly service:)
Hi Emma, thank your for the positive review!
5/5
GoogleAll you want from an estate agent - friendly, helpful and quick response times both sides of entering into renting. We are first time renters and Livia (from Carter Jonas) made the process very easy and accessible for us.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleWorst service ever! Would rather live on the streets then deal with Hilary’s sexist lazy attitude...
Dear Popcorn Group, Thank you for your feedback, unfortunately I cannot find any records of your details on our system. If you would like to discuss your experience in further details please do contact me on Tel: 01223 403330.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Carter Jonas Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cambridge.
