Trusted Agent profile · Camberley, Surrey
★★★★★
437 reviews across 2 platforms
122 London Road, Camberley, Surrey, GU15 3TJ
Part of Romans, see every office.
Romans's office in Camberley, Surrey, at 122 London Road, is rated 4.5 out of 5 across 437 reviews on two platforms, including 436 Google reviews rated 4.5.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Camberley office, from every platform, shown as written. First names only.
5/5
GoogleVery helpful team throughout the entire process of renting. Shona Rogers was who I dealt with initially and she was able to help us find the perfect new home.
Thank you for leaving such a positive review about Romans in Camberley. I will pass your positive review onto Shona. Kind Regards Sue Winterbourne Lettings Director
5/5
GoogleFantastic staff all round at the branches. Phenomenal service and support for my recent frantic search for a new home. A special shout out especially to Isabel Canon for being so very patient and kind to me. Thank you so much! Theodore Adonis
Dear Theodore Adonis Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMy wife and I just moved to the UK and Roman's made it incredibly easy. When we arrived, they even carried our suitcases to our apartment, which certainly wasn't in their job description. They are all so friendly and professional and wonderful at their jobs, but special mention has to be made to Oliver and Joshua Kenton; they've been helpful and great non-stop and I would certainly recommend Romans for your real estate needs. Thanks guys!
Hi Rhynal Thank you for the recent 5 star review of our Camberley branch. It is very pleasing to read your comments about the team and glad they have provided you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
GoogleShevaughn was really helpful and made the process smooth and simple, would definitely recommend .
Dear Tom, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExcellent communication and extremely helpful with especial thanks to Matthew and of course, Rhianna who did a superb job. Thank you so much. Paul.
Hi Paul, Thank you for the great review of our Romans Estate Agents Camberley team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleA well-handled and positive experience with Roman's Camberley, who did a fine job of selling our home during all the upheavals of C-19. In particular I'd like to single out Matt Pointing, who was extremely competent in his handling of the negotiations, was quick and efficient when responding and very effective in sorting out issues all the way through the process until our sale had completed. Proper Job!!PositiveResponsiveness, Professionalism
Hi Mark R, Thank you for taking the time to review your recent experience with our Romans Estate Agents Camberley branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleI can highly recommend Sophie at the Camberley office, efficient and friendly, kept me up to date and oversaw a seamless letting process, I'll definitely be back!
Hi Irene Thank you for the recent 5 star review of our Camberley branch. It's very pleasing to read your comments about Sophie and glad she could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
GoogleRomans have been excellent in their approach and very professional, The whole team are very helpful, And especially Wendy Bennett
Dear, Lee Cole, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleWendy Bennett was our contact point for a rental property through Romans. Wendy dealt with our queries swiftly, professionally and promptly.
Dear Marshall Family, Thank you for the great review of our Romans Estate Agents Camberley team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleGreat service and a smooth transaction. Many thanks to Josh, who was always there to answer my many questions and support with queries...
Hi Janette Griffiths-jones, Thank you for the great review of our Romans Estate Agents Camberley team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleIf it wasn't for Rhianna and Alison taking huge pride in their jobs and the customer care / after sales we received we would have pulled out of our house move. We had a stressful experience with our sale and buyers, yet these two lovely ladies held our hands and nurtured things along, and were a cut above our selling Agents i can tell you! Mark & NikkiPositiveResponsiveness
Hello Mark Brooksby Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleShevaughn and team worked hard to make this a rapid and flexible process
Thankyou for leaving such a great review for Shevaughn - we hope you're enjoying your new home! Sarah Hood, Assistant Lettings Manager
5/5
GoogleFive stars to Ollie and the team at the Camberley office who are always available and helpful. Thank you.
Hello Paula Roberts Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleI'm a first time landlord and I have nothing but good things to say about Jake who found me a tenant very promptly, 3xplained 3verything clearly, and who kept me informed very inch of the way, to Wendy who looks after the property and who has endless patience with this rookie landlord. Their service is exemplary and I have no problem recommending the company. Well done Romans.
Dear Sally Meades! Thank you for taking the time to review your recent experience with our Romans Estate Agents Camberley branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleOutstanding client services! Sarah Hood is fantastic, she makes it all so easy and follows up and makes things happen. Thank you so much Sarah!!!
Mr Trill thank you for your feedback regarding your recent dealings with Sarah in our Camberley team. At Romans we pride ourselves on ensuring we are giving the best service possible. I know Sarah was very happy to see your feedback. Best wishes Richard O'Neill, Regional Lettings Director
5/5
GoogleI am extremely grateful to Charlotte Wild for providing such an excellent service. I was having some difficulties while I moving, where she provided an amazing help. She kept me informed every step of the way when I was having difficulties. She was very responsible and co operative. I owe a sincere thanks to her. It was an incredible experiece with Romans of camberley. I would highly recommend every one for their service.
Hi Rupak Thank you for taking the time to review your recent experience with our Camberley branch. It's pleasing to read the great comments about Charlotte and glad she could provide you with an excellent service. We will be sure to pass on the feedback. We hope to be of assistance again in the future. Kind regards Romans
5/5
GoogleFantastic service from what I’d say is the best estate agency in the area. Matt Pointing, Lyndon and Alfie were all very helpful through selling my property and listened to me as the owner and helped me achieve what I wanted to achieve as opposed to having their own agenda. Will definitely use them in the future!
5/5
GoogleDealt with Romans in Camberley for the past year now never had a problem with any staff always very professional. Ive had a few problems with another estate agent recently and rang Romans for advice, Oliver Hawkins went above and beyond giving me advice on how to deal with the matter very happy with the service
5/5
GooglePooja Chavda, in property maintenance, works hard for tenants (such as me!) as well as being an agent for the landlord. Any and all maintenance issues I've had have been promptly dealt with in a friendly and professional manner. Excellent ambassador for Romans.PositiveResponsiveness, Professionalism
Hi Brian Hicks, Thank you for taking the time to review your recent experience with our Romans Estate Agents Camberley branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleWe are renting through Romans and have really been happy with most of the service so far. We can say that the initial service we received from Shevaughn in particular was excellent, she was so helpful and willing to go the extra mile for us which most letting agents are not willing to do! So big ups Shevaughn!
Dear Claire, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBarnaby made the experience smooth and problem free. Outstanding customer service and professionalism throughout the move.PositiveResponsiveness, Professionalism
Hello Philip Duncan Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleI'm seriously impressed with this Estate Agent (I'm a landlord of 15 yrs with property around the country). They clearly have the trust in their prospective tenants to be able to place them with rental property. Our property was accurately valued , photographed, listed and rented within hours to a quality tenant. Great work in the background by Tom Sanderson. I will always use this branch for future lettings.
Hi John Thank you for the recent 5 star review of our Camberley branch. It's very pleasing to read the great comments about the team, in particular Tom and we will be sure to pass on the feedback. Don't hesitate to be in touch if there's anything further we can do to assist. Kind regards Romans
5/5
GoogleSarah was absolutely fantastic with us.Always willing to help us and answer all the questions.It should be recognize. Many thanks all team ??
Andreia thank you for your feedback regarding your recent dealings with Sarah and the Romans Camberley team. At Romans we pride ourselves on ensuring we are giving the best service possible. I know Sarah was very happy to see your feedback. Best wishes Richard O'Neill, Regional Lettings Director
5/5
GoogleGreat service. Really recomend this estate agent. They never let me down buying the property, and now letting the property. Charlotte Kelly so profesional, really happy with her service.
Dear Viktorija Zavtrikovaite Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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