Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI am extremely pleased with Tamara and the team at Martin & Co Bury St Edmund’s. I would highly recommend them to other Landlords due to their extensive knowledge of the local market and efficiency and haste in letting my property.
Cameron · 12 June 2024
Agent replied · 29 June 2024
Thank you Cameron for your great feedback! We pride ourselves on our professionalism and experience; our extensive knowledge has been built upon 20 years of trading- we are celebrating this milestone next Saturday 6th July 10.00am - 4.00pm on Angel Hill - join us for a glass of Champagne if you are nearby!
★★★★★ 5/5
GoogleSold my property in bury. Fantastic service from Justine and Charlotte. Kept me updated weekly on progress. 6 months from putting on the market to being sold. Couldn’t ask for more. As an estate agent they care about their clients
Rachel · 19 September 2026
★★★★★ 5/5
GoogleAs landlords we have been looked after for many years by the lettings team who are excellent in every aspect. However, we decided to sell a property through Martin & Co for the first time this summer and exchanged contracts (at the price we wanted) yesterday. We have been delighted with the service and advice we received, and once we found a buyer and accepted their offer, Charlotte and Justine have been diligent in keeping on top of progress to ensure a timely completion and kept us fully informed at all times. Thank you.
Jacque · 1 November 2024
Agent replied · 27 October 2024
Thank you Jacque for your glowing 5-STAR REVIEW! We're thrilled to hear about your positive experience with our Lettings Team over the years and your recent successful sale with Martin & Co. Charlotte, Justine, and the whole Martin & Co family are delighted to have acted for you. We work hard to ensure the sales process is as smooth as possible and look forward to being of continued assistance!
★★★★★ 5/5
GoogleSo grateful for our experience here. We worked with Tamara, and even during this time of no in person viewings she made searching for, and finding a home stress free! Always so easy to get ahold of; and definitely no time wasted waiting on a response. Such a lovely and helpful group of people. We’re happy to have gotten lucky enough to work with Martin & co! Thanks for all the help. Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Cassandra · 26 June 2020
Agent replied
Hi Will, thank you for the feedback. I will pass this across to Julia and the team.
★★★★★ 5/5
GoogleMatt was very helpful with the move in process and everyone’s been super nice!
Lakisha · 24 June 2025
Agent replied · 25 June 2025
Thank you Lakisha for your 5-STAR REVIEW! Matt was very happy to be able to find you a new home in the UK. We work hard to keep things smooth for everyone and we are so pleased to welcome you to Bury St Edmunds! Best wishes in your new home, from Matt and the team :)
★★★★★ 5/5
GoogleMartin & Co was thorough and efficient in helping us get the apartment that had all the items on our wish list! Fern and Sara were prompt in responding, courteous, and incredibly patient and prepared! They are very knowledgeable of the process of renting to US military. It made our transition to our new home ten times better knowing we were in such capable hands.
Kate · 5 August 2022
Agent replied
Kate it was a pleasure to help you find your new home! We have been assisting US Military with housing requirements for nearly 20 years so it's good to know our professionalism and experience came across to you! Good luck with your move! with very best wishes from all at Martin & Co!
★★★★★ 5/5
GoogleJustine came to value my property at a very sensitive time. Justine was very professional and kind during her visit. Her knowledge and experience is outstanding.
Thank you for communicating back to me so promptly.
Jessica · 23 August 2024
Agent replied · 27 August 2024
Thank you Jessica for your 5-STAR REVIEW! Justine was very pleased to receive your comments. Her experience means she has dealt with most situations and of course knows the property industry in great depth. Her advice is invaluable and is based upon facts and experience. So glad she has been able to help you, with very best wishes from Justine and the whole Sales Team at Martin & Co
★★★★★ 5/5
GoogleMy partner and I recently rented a property with Martin & Co and from start to finish Matt and Liz have been so helpful and kept in touch and explained the process. We are very grateful for all their help.
Wendy · 13 January 2026
Agent replied · 10 October 2026
Thank you Wendy for your 5-STAR REVIEW! Matt and Liz are exceptional team members and appreciate your positive feedback
★★★★★ 5/5
GoogleWe had a great experience with Liz and Ellie and the team. We viewed a property we liked and then as we liked it we ended up moving in. The process was very swift and efficient throughout. Throughout recommend.
Tom · 22 August 2025
★★★★★ 5/5
GoogleJustine and Charlotte were incredibly helpful and their communication throughout the whole process was fantastic. Would recommend using Martin and Co.
Liam · 28 February 2025
Agent replied · 28 February 2025
Thank you Liam for your 5-STAR REVIEW! We were so pleased to act for you. Communication is one of the most important skills, along with Justine's years of experience! Both Justine and Charlotte were thrilled to receive your positive feedback. Wishing you the very best for the future, from Justine, Charlotte and the whole Sales Team at Martin & Co
★★★★★ 5/5
GoogleRecently just bought through Martin and Co, Charlotte was very helpful and always polite, can’t thank her enough for helping to get it over the line!
Billy · 19 December 2024
Agent replied · 24 December 2024
Thank you Billy for taking the time to give a 5-STAR REVIEW TO CHARLOTTE! She is utterly charming, so helpful and a pleasure to work with. She gives her full attention to her clients, and is totally committed to making sure their sales process operates as smoothly as possible! Thank you again from Charlotte and all the Martin & Co family :)
★★★★★ 5/5
GoogleMatt was great. The whole team was patient and answered all of my questions in a timely manner.
Corey · 5 April 2025
Agent replied · 9 April 2025
Thank you Corey for your 5-STAR REVIEW! Matt was delighted to help and with the back up of a fully experienced team, we are able to offer a smooth, professional service to ensure you have the best experience possible! Best wishes from Matt and the whole team
★★★★★ 5/5
GoogleThe Martin & Co team helped us tremendously while we were searching for a home to rent upon our relocation to the Bury St Edmund’s area. They were super responsive right from the onset and remained responsive throughout the whole process. The team all worked together and didn’t miss a beat; from showings, to sharing additional properties they thought may suit us, to coordinating all of the arrangements, and preparing all of the documents we needed. We really appreciated how they explained everything clearly and really just made this daunting process so easy. Highly recommend this company!
Trish · 14 September 2024
Agent replied · 25 September 2024
Thank you Trish for your 5-STAR REVIEW! We work together as a team to ensure all our clients, whether landlords, tenants, sellers or buyers receive the best possible service and are given true consideration to ensure the right properties and people are matched to meet their needs. Understanding the importance of clear communication is one of the values that we feel sets us apart so we really appreciate your kind words recognising this. We wish you every success with your new home and property journey and are always here to help!
★★★★★ 5/5
GoogleHuge thanks to Justine and the team with purchasing my first property.
Very recommended
Clive · 16 May 2025
Agent replied · 17 May 2025
Thank you Clive for giving a 5-STAR REVIEW to Justine and the team. We're thrilled to have played a role in your first property purchase and appreciate your recommendation. We wish you many happy memories in your new home and look forward to supporting you in any future moves!
★★★★★ 5/5
GoogleThank you so much to Tamara, Linda and the team for sorting out our new rental and helping us find a dream home to live in! Professional, friendly and helpful advice! You worked super quick to get us in our new home despite the pressures the NHS service put us under to move so many miles but with little notice and they did it - thank you!PositiveQuality, Professionalism
Adam · 2 June 2021
Agent replied · 1 June 2024
Adam thank you for taking the time to provide us with such positive feedback, please also pass on our gratitude to your NHS colleagues for everything they have done and continue to do to keep us safe during the pandemic, wishing you well, Tamara, Linda and the Martin & Co Team
★★★★★ 5/5
GoogleMartin and Co. were extremely helpful in my recent property purchase, especially as a first-time buyer that was new to the whole experience. Tamara was brilliant in ensuring good communication between solicitors; she ensured that things were constantly moving forwards and was very supportive throughout. Would happily use Martin and Co again in the future.
Jemma · 30 December 2022
Agent replied
Thank you Jemma for your 5-Star review! choosing an agent with experience is essential when its your first purchase and we were happy to guide you through the process, best of luck with your new home! with very best wishes from Tamara, Charlotte and all the Martin & Co team
★★★★★ 5/5
GoogleExcellent! Staff, in particular Matt, were very friendly, helpful and efficient. The whole process was very smooth and stress free. Thank you!
Elaine · 17 December 2024
Agent replied · 22 December 2024
Thank you Elaine for your 5-STAR REVIEW! It was a pleasure to be able to help in your search for a home in our lovely town of Bury St Edmunds. Matt has a very attentive approach and certainly works hard to ensure the process is as stress free as possible. We wish you the very best and a Merry Christmas!
★★★★★ 5/5
GoogleFrom the moment I first spoke to Tamara in the office about becoming a landlord she has been amazing. Her professionalism and care have been excellent. It wasn't an easy time to be letting but she perceivered and managed to secure me a tenant working against the odds. I can't thank her enough for what she has done and I would recommend her to anyone. Thanks again.
Carla · 27 March 2021
Agent replied
Hi Alysha, thank you for the feedback. I have noted that it did take approximatley 2 weeks for your application to be completed by yourself and our referencing team and there was some lack of information you failed to present which delayed the process due to the landlord having to make some decisions. If you would like to talk about this further please email us on doncaster.lettings@whitegates.co.uk. Thank you
★★★★★ 5/5
GoogleThank you so much to Tamara, Linda and the team for sorting out our new rental and helping us find a dream home to live in! Professional, friendly and helpful advice! You worked super quick to get us in our new home despite the pressures the NHS service put us under to move so many miles but with little notice and they did it - thank you!
Adam · 27 March 2021
Agent replied
Adam thank you for taking the time to provide us with such positive feedback, please also pass on our gratitude to your NHS colleagues for everything they have done and continue to do to keep us safe during the pandemic, wishing you well, Tamara, Linda and the Martin & Co Team
★★★★★ 5/5
GoogleVery helpful and useful service from viewing to signing agreement, in particular Matt who made the whole experience a lot smoother.
Col · 24 December 2024
Agent replied · 12 January 2025
Wow thank you for your 5-STAR REVIEW! Matt was so pleased when he founds you a new home and the whole team worked together to ensure the process was smooth for you. Best of luck in your new home, from Matt and the Martin & Co Family :)
★★★★★ 5/5
GoogleWe worked with Martin & Co to buy our first home. Communication from Tamara and Charlotte was excellent, they were always prompt to let us know what was happening and to answer any questions. The whole process was very smooth and easy, thank you so much!
Harriet · 4 August 2023
Agent replied · 5 August 2023
Thank you Harriet for your 5-Star Review! We really value feedback as our aim is to provide the best professional service and positive experience during what can be a very stressful process for buyers and sellers! Wishing you well with your new home, from Tamara, Charlotte and the whole Martin & Co Sales Team
★★★★★ 5/5
GoogleMartin & Co helped me find my first accommodation when I moved to Bury. They had amazing listings and found the perfect place for me which suited all my needs. Everyone in their team was really helpful and responsive throughout the moving process and were kind to assist me with the registration to the utility services as well. After moving in they have always been very quick to respond to any query I have and resolving any maintenance issue I have come across. Glad to be associated with them.
Amitesh · 5 June 2024
Agent replied · 29 June 2024
Thank you Amitesh for your 5-STAR REVIEW of our letting services. We were happy to help you find a new home and to continue to assist you during your tenancy!
★★★★★ 5/5
GoogleExtremely positive from the start, made the whole process effortless, gave us a timeframe that they would find a buyer in a didnt disapoint. Cant recomended them enough.
Jonathon · 20 February 2026
Agent replied · 20 March 2026
We are grateful for your trust. Thrilled we made the process effortless and met our timeframe commitment.
★★★★★ 5/5
GoogleRecently moved in using martin and co.
Whole process was very smooth and Matt was very professional. Would definitely recommend.
Mukesh · 7 December 2024
Agent replied · 12 December 2024
Thank you Mukesh for your 5-STAR REVIEW! Matt was very pleased to help find you a new home. Glad to know you would recommend our services! Matt is very professional and his warm and friendly approach with people helps reduce the stress involved with a house move. Best wishes in your new home from Matt and the Martin & Co family :)
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