Trusted Agent profile · Bury St Edmunds, Suffolk
Verified
★★★★★
483 reviews across 3 platforms
77 St Johns Street, Bury St Edmunds, Suffolk, IP33 1SQ
Mark Ewin's office in Bury St Edmunds, Suffolk, at 77 St Johns Street, is rated 4.9 out of 5 across 483 reviews on three platforms, including 428 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I asked Kym Roberts from Mark Ewin estate agents to handle both the sale of my brothers & mothers property in Bury St Edmunds. I'm an estate agent myself and ...Read all 14 from sellers
Look no further than Alison Ewin if you are considering buying or selling through an agent. Even though we were buying through Mark Ewin, and therefore paying ...Read all 8 from buyers
The Trusted Agent 2026 results for Mark Ewin, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
5/5
GooglePaul has recently sold our listed home and was always professional and responsive. His warm and caring manner alongside his integrity, attention to detail and support was greatly appreciated. I would highly recommend Paul, a trustworthy and professional estate agent.
Thank you Sharon it was an absolute pleasure to act on your behalf :)
5/5
GoogleSelling your home is always nerve racking but during the ups and downs of the sale Kym was always understanding and calming. We had booked two estate agents to value our property but after meeting Mark and he explaining the market and our …
We really appreciate you taking the time to write this review, it is very kind. It was a pleasure to help you with your move and wish you well with your new adventure!
5/5
GoogleSuper happy with the work that the team at Mackays put in to sell our house. From the video they shot to help sell the property, to the management of the chain to get us to Exchange, we could not be happier. It was evident the work that they put in at each stage and they managed to secure our sale at full asking price. All round great job.
5/5
GoogleAdam and his team delivered exceptional service selling our property under challenging circumstances. Their commitment, knowledge and professionalism shone through and we felt very satisfied with the service received. If you are seeking a reliable and efficient estate agent, they are the best in the local area. Highly recommend.
Hi John, Thank you and your family for choosing us to help you move on to the next chapter of your lives. We know it’s been an emotional time and we wish you all the best.
5/5
GoogleMark was extremely honest and thorough when showing us the property. Alison went above and beyond the call,of duty in ensuring that the move went smoothly and that ourselves and the seller were happy. Communication was brilliant and all the staff were helpful and supportive.
Hi Paula, thank you for your review, I am glad to hear that we were able to support you with your purchase, you have a lovely new home and I wish you all the best.
5/5
GoogleI viewed a property with Muvin Brokerage and had a great experience from start to finish. Ameila Dowie showed me around the property and was extremely professional, knowledgeable, and helpful, answering all of my questions clearly and …
5/5
GoogleMy favorite agent from the get-go. Very helpful and friendly staff, offering consistent support and communication, helped us buy our first house. We've received accurate and early updates, sometimes expected from other parties involved, which made the whole experience stress free and culminating with a successful completion. Highly recommended! Thank you!
Hi Adrian, Thank you for the review, I am so pleased we could find you a new home!
5/5
GoogleWe recently purchased a house through Paul and Bella and they were fantastic from start to finish, excellent communication throughout. I would highly recommend them.
Thank you Tom!
5/5
GoogleI would recommend Mark Ewin estate agent when buying/selling your property.I found them efficient and very professional,giving excellent advice and providing a great service.Sharon was incredibly helpful, answering questions which I …
Hi Rosemary, Thank you for your kind review it is greatly appreciated. Kind regards Mark
5/5
GoogleAbsolutely first class service. Couldn’t fault it from beginning to end. The only and only house sale I have ever gone through myself and Paul made the whole process as stress free as possible.
Hi Ruth, thank you very much for your kind review and I am very pleased to have been able to make it as stress free as possible for you.
5/5
FacebookWe bought our house through Mark Ewin. Would thoroughly recommend them. Mark was very honest and talked us through the building survey and potential problems when we first viewed the house. Alison kept us informed the whole way through the buying process. She liaised with solicitors and ensured that the exchange happened as quickly and painlessly as possible. When the time comes to move again we will definitely sell our house through Mark Ewin
5/5
GoogleAn impressive, focussed, energetic, forward thinking group of communicators with a proactive nature and a 'can do' attitude, across the whole team - I would not hesitate to recommend their services. Steve
Thank you for your wonderful feedback, Steve! We're thrilled to hear that you found our team impressive and proactive. Your recommendation means a lot to us, and we look forward to continuing to provide top-notch service.
5/5
GooglePaul helped us sell our house earlier this year and he couldn’t have been more helpful! The effort Paul put in when it came to marketing our property was fantastic and he made sure the whole process went smoothly. We couldn’t thank him enough and would recommend him to anyone! Thanks again Paul!
Thank you Chloe, it was an absolute pleasure
5/5
GoogleWe have just purchased through Mark Ewin , Billy and Lizzie have brilliant throughout the process, helpful and communicative. Highly recommend if you are selling a property in Bury St Edmunds.
Thank you for your kind words! We're so pleased to hear that Billy and Lizzie provided excellent service throughout your purchase. We appreciate your recommendation and wish you all the best in your new home!
5/5
GoogleWhen we first decided to move we had 8 recommendations of estate agents in the Bury area. Every single one recommended Mark Ewin. There was a reason for this. They were absolutely fantastic from the valuation right up until completion. At …
Thank you so much for your kind review, we really you have are enjoying your new home:)
5/5
View Agents1st Class estate agents in every respect, faultless service.
I asked Kym Roberts from Mark Ewin estate agents to handle both the sale of my brothers & mothers property in Bury St Edmunds. I'm an estate agent myself and have been for 30 years, but my office is in south Essex and thus too far away to be affective. When someone else is selling your own families homes and affecting their lives you scrutinise everything and if I'm completely honest I expected to on their backs every other day!. I didn't even have the chance to raise an eyebrow or pick up the phone and ask 'what's going on?', from day 1 the way Kym and all the staff went about the business of selling both properties was faultless. Communication, following up, accompanying each viewing, offers, negotiating the best price, caring for the sale throughout the conveyance, everything they did was carried out with much skill, genuine care and professionalism. To say I have been impressed by Mark Ewin estate agents is a huge understatement, both sales have completed now and I have been kept 100% in the picture throughout the process, I would recommend this firm in a heartbeat. I sincerely thank you Kym & all the staff on an exceptional job & result x 2. Richard Parry
5/5
View AgentsOutstanding
These guys are really good. A small team, but I like that. They kept me informed the whole time and really had that personal touch that is not forced if you know what I mean. They helped find me a plumber when my water tank broke and even came to my house when I locked myself out to let me in ! There is nothing pushy about them ,only real professionalism. i can't say enough good things about them. I would recommend them to anyone.
5/5
GoogleFrom the initial contact through to completion, Alison and the team at Mark Ewin Estate Agents have impressed me with their professionalism, swiftness, helpfulness & friendliness. They took the challenges resulting from the global pandemic …
Thank you for your kind review. We hope you enjoy your new home and hopefully we'll have the weather for you to enjoy your new garden soon too!
5/5
GoogleWe have used Mackays for a number of years. and have always been happy with their efforts. They have always made us feel special customers. At present they manage a flat let for us very professionally, Rachel is always on the ball.
Hi Ronald, Thank you for your kind comments. We have loved acting for you in sales and lettings. We really appreciate your continued support.
5/5
View AgentsThere are good ones out there!!
Look no further than Alison Ewin if you are considering buying or selling through an agent. Even though we were buying through Mark Ewin, and therefore paying nothing for that aspect of the buy/sell chain, we were kept totally up-to-date with what was going one (something our agent neglected to do) and felt we were ahead of the curve Alison is professional, tenacious and fully informed, you do not need to look anywhere else for an agent. Excellent service
5/5
GooglePaul is very friendly and knowledgeable, and I really appreciate how well connected he is locally - he is very much a man of his community and knows the area inside and out. Helpful and super efficient.
Thank you very much Camilla. It was a pleasure to work with you.
5/5
GoogleExcellent personal service from Paul, professional and very knowledgeable. From start to finish he worked tirelessly to find the right buyer for my home, excellent marketing and proactive in following up any prospective purchasers. Kept in touch right the way through the sale and was instrumental in chasing and resolving issues with my house purchase too ! A pleasure to do business with and would thoroughly recommend.
Thank you Amanda for your review. It was a tough one! Thank you for being so patient and a pleasure to deal with!
5/5
GoogleThank you to everyone at Mackay for selling our house and making the process so easy. Always there to help or give advice, very punctual and professional at all times. Would definitely use them again!!! Really recommend Adam and his team!!!
Thank you so much- was a pleasure helping you and your family move to the next chapter of your lives
5/5
GoogleAfter recently meeting the team at Ashton Stripp, I would highly recommend their services. They are friendly, knowledgable and offer a fantastic service.
Thank you very much Jim!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Mark Ewin's Bury St Edmunds office has 483 reviews across three platforms: 428 on Google, 30 on Facebook, 25 on View Agents.
Mark Ewin Bury St Edmunds is rated 4.9 out of 5 across all 483 reviews, and 4.9 out of 5 on Google from 428 reviews.
14 reviews from sellers, rated 5.0 out of 5 on average. For example, Richard wrote: "I asked Kym Roberts from Mark Ewin estate agents to handle both the sale of my brothers & mothers property in Bury St Edmunds. I'm an estate agent myself and ..."
8 reviews from buyers, rated 5.0 out of 5 on average. For example, Nick wrote: "Look no further than Alison Ewin if you are considering buying or selling through an agent. Even though we were buying through Mark Ewin, and therefore paying ..."
Yes. In The Trusted Agent 2026 awards: Mark Ewin, Bury St Edmunds won Gold.
Mark Ewin Bury St Edmunds, 77 St Johns Street, Bury St Edmunds, Suffolk, IP33 1SQ.
