5/5
GoogleVery helpful and friendly staff, great communication, Barry was fantastic from start to finish. Would definitely recommend mark ewin
Agent replied · 3 November 2023
Thank you so much.
Trusted Agent profile · Bury St Edmunds · Suffolk
Verified
Mark Ewin Bury St Edmunds reviews
★★★★★
483 reviews across 3 platforms
77 St Johns Street, Bury St Edmunds, Suffolk, IP33 1SQ
Mark Ewin's office in Bury St Edmunds, Suffolk, at 77 St Johns Street, is rated 4.9 out of 5 across 483 reviews on three platforms, including 428 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
428
Reviews on Google
This office
30
Reviews on Facebook
This office
25
Reviews on The Trusted Agent
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers14 reviews
I asked Kym Roberts from Mark Ewin estate agents to handle both the sale of my brothers & mothers property in Bury St Edmunds. I'm an estate agent myself and ...Read all 14 from sellers
Buyers8 reviews
Look no further than Alison Ewin if you are considering buying or selling through an agent. Even though we were buying through Mark Ewin, and therefore paying ...Read all 8 from buyers
Awards
The Trusted Agent 2026 results for Mark Ewin, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
Google5/5
The Trusted AgentVery supportive and professional independent estate agent
From day one Mark and his team were a first class support act in what turned out to be a very long, trying and stressful sale. Having moved numerous times I thought I was immune to any difficulties but this one proved me wrong. I take my hat off to them and would have no hesitation in recommending them ...... money well spent! Thank you Bridget
5/5
GoogleDealt with Michael and had a very pleasant experience when viewing properties. Extremely knowledgable but kept it casual and friendly. Would definitely recommend to others, especially first time buyers.
Agent replied · 19 May 2026
Hi Will, Thank you so much for leaving us a review, we're glad you're happy with our service!
5/5
The Trusted AgentProfessional,respectful at all times very knowledgeable
Mark Ewin are the best agency I have worked with. They do what they say they will. Have excellent local knowlege. All staff keep updated with cases so can always answer a query. Someone was always available. They are honest and respectful in the way they work. My house sold within a matter of hours due to their knowledge and marketing. I would fully recommend them
5/5
GoogleA big thank you to Adam at Mackay for 'being kind and paying it forward'. We enjoyed a lovely cake and coffee this morning on your generosity. Your staff are always so friendly and welcoming. A real asset to sawbridgeworth
5/5
GoogleOutstanding service from start to finish. Professional, objective and rational discussions about the property which influenced our decision to sell. Well marketed, resulting in several offers one of which we favoured. Supportive through the resultant process leading to exchange and completion. The best service I have encountered from an estate agent.
Agent replied · 18 May 2026
Thank you for your amazing feedback! We're thrilled to hear that our service and support made such a positive impact. Your recommendation means the world to us!
5/5
GoogleBrilliant estate agent!! Always quick to respond and very helpful!!
Agent replied · 18 July 2026
Thank you Callum, I hope you are settling in well!
5/5
GoogleIf you want a local estate agent who knows his stuff then Paul is your man.
Agent replied · 18 July 2026
Thank you very much Sophia :)
5/5
GoogleSuperb to deal with. We were looking for an investment property and the advice received was second to none. Huge thanks to Adam and his team.
Agent replied · 19 May 2026
Thank you Steven, we were only too happy to help advise you. We hope to work with you again.
5/5
GoogleGreat property agency. Very efficient service. Special thanks to Rachel who is always courteous and a pleasure to deal with. She is a credit to Mackay.
Agent replied · 19 May 2026
Hi Priya, thank you so much for the review. We are glad that you are happy with our service!
5/5
GoogleRachel Owen is one of the best agent I interracted with. She is more than professional and helpful when you need. Totally recommend the agency.
Agent replied · 19 May 2026
Hi Gabriela, Thank you so much for the review. We're pleased you're happy with the service!
5/5
GoogleI found Paul to be very knowledgeable about the local housing market. He assisted me to find my perfect house. I would strongly recommend him to market your property and find your new home.
Agent replied · 18 July 2026
Thank you Ben, delighted to hear you are settled in your new home!
5/5
GoogleThey were well prepared for our first meeting on site and immediately inspired confidence in their approach and ability. When we needed advice they were ready to help and they have then communicated regularly and clearly throughout the process. I was never left in any doubt that they had everything in hand.
Agent replied · 3 November 2023
Thanks Paul, it was a pleasure to assist with sale.
5/5
GoogleMark Ewins is everything you could want from an Estate Agent. From beginning to end they put you first. They also know how to sell houses!
Agent replied · 3 November 2023
Thank you for the review, it is much appreciated. Mark
5/5
GoogleWould highly recommend Mackay they are very professional and honest from start to finish.. Micheal was fantastic very knowledgeable, helpful and attentive.. Thank you for everything
Agent replied · 19 May 2026
Hi Dee, Was a total pleasure helping you and your family move home. I know it was a … More
5/5
Googlegreat experience all round ! nothing was too much trouble . can highly recommend Adam Chloe , Colin and all the team !!
Agent replied · 19 May 2026
Hi Miranda, It was our pleasure helping you move to the next chapter of your lives. How amazing we managed to move a close friend next door also. Your new home is stunning and sure you will be very happy there. All the best and keep in touch. Adam and the team
5/5
GoogleA great experience in buying and selling our home through Paul. Having used other estate agents, Paul definitely goes the extra mile especially with getting everything over the line, adding an extra personal touch. Would highly recommend this independent agent over some of the larger agents in the area.
Agent replied · 18 July 2026
Hi Meena, thank you for such a fantastic review. It was my pleasure and I'm very excited to see the 'new' finished house :)
5/5
The Trusted AgentFaultless performance
"Great team providing great value service. We have sold two properties via Mark Ewin in very rapid time within the past 6 months. Good marketing- photography, sale boards and web. Left all viewing arrangements to them- faultless and prompt follow up, keeping is in touch with all stages. Thanks To Kym, Angie and Mark- - Steve and Gill
4/5
GoogleCommunication was regular and I felt my agent was always working towards the goal of helping me complete as soon as possible. When I called the office there was always someone on hand to answer or take a message. The little hamper I received upon completion was also a lovely token to welcome me to my new home.
Agent replied · 3 November 2023
We are pleased you liked your housewarming gift and we wish you all the best in your new home.
5/5
GoogleMackay were professional and kept me informed every step of the way. Rachel was always eager to help. Would recommend.
Agent replied · 19 May 2026
Thank you for your kinds words.
5/5
GoogleWe bought our house and are now selling said his through Mark Ewin. Cannot fault their service, they respond fast and keep us in the loop. They are very friendly and helpful
Agent replied · 3 November 2023
Thank you so much, we really do appreciate your support.
5/5
The Trusted Agentgreat service
Mine was an individual property with age restrictions so could not appeal to everyone, but Mark and his staff worked tirelessly to find the right buyer.. They were supportive to potential buyers making the process as easy as possible and eventually were successful. I was kept informed of progress at all times.and would recommend them highly.
5/5
GoogleLove working with Adam and the team, very helpful and attentive. Thanks for your help guys. PS Adam love the videos.!
Agent replied · 19 May 2026
Hi Stephen, thank you for the comments. Glad you like the videos!
5/5
GoogleI sold a property as a Will Executor, obviously a very difficult time. The company Staff, were second to none, very understanding and very empathetic. They treated me with respect and supported me throughout the whole process. They kept me informed and were here to help with enquiries and questions.
Agent replied · 3 November 2023
Thanks Michelle, I hope all is good with you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Mark Ewin Bury St Edmunds
What do sellers say about Mark Ewin Bury St Edmunds?
14 reviews from sellers, rated 5.0 out of 5 on average. For example, Richard wrote: "I asked Kym Roberts from Mark Ewin estate agents to handle both the sale of my brothers & mothers property in Bury St Edmunds. I'm an estate agent myself and ..."
What do buyers say about Mark Ewin Bury St Edmunds?
8 reviews from buyers, rated 5.0 out of 5 on average. For example, Nick wrote: "Look no further than Alison Ewin if you are considering buying or selling through an agent. Even though we were buying through Mark Ewin, and therefore paying ..."
Has Mark Ewin won any awards?
Yes. In The Trusted Agent 2026 awards: Mark Ewin, Bury St Edmunds won Gold.
