Trusted Agent profile · Bury St Edmunds, Suffolk

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Mark Ewin Bury St Edmunds reviews

★★★★★ Excellent

483 reviews across 3 platforms

77 St Johns Street, Bury St Edmunds, Suffolk, IP33 1SQ

Mark Ewin's office in Bury St Edmunds, Suffolk, at 77 St Johns Street, is rated 4.9 out of 5 across 483 reviews on three platforms, including 428 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

428

Reviews on Google

This office

Facebook logo

4.9 / 5

30

Reviews on Facebook

This office

View Agents logo

5.0 / 5

25

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Mark Ewin, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.

5/5

Google

Mckay property has been fantastic from start to finish. We went to them because of reputation and it was well deserved. My family and I were selling our late father's home and as well as being compassionate to our situation, they were absolute professionals. They began by producing a 3D tour of the house, (which was a service other agents didn't provide) and put together a really detailed portfolio of the house. They were tireless in coming up with new ways to advertise the house. They kept us informed of all developments and were quick to get back to us with when we had questions. In tricky market conditions, they got us the buyer at the right price. Amazing service, so thanks to Adam and Micheal

Peter · 19 May 2020

Agent replied · 19 May 2026

Thank you Peter. Very kind of you to leave such a lovely review.

5/5

Google

Very helpful and friendly team that helped us with both our sale and purchase. Would 100% recommend and will definitely be using them again in future if we look to move again!

Lee · 19 March 2026

Agent replied · 19 May 2026

Thanks Lee for you feedback, greatly appreciated and we hope to be able to help you again in the future.

5/5

Google

Paul is really proactive in making sure that things progress with property sales. He takes a personal interest and remains in touch with both vendors and buyers. This takes a lot of the stress out of the situation as you can be reassured that Paul is doing everything he can to move things along.

Julie · 18 July 2023

Agent replied · 18 July 2026

Thank you Julie, really enjoyed the process and you were both a pleasure to work with :) Looking forward to seeing you in a local venue soon !

5/5

Google

I Would like to thank Mark and the team for all the hard work on making my purchase of our new home as stress free as possible. Always kept up to date with the purchase process and was delt with in a very professional and friendly manner Many Thanks AC

Ady · 1 October 2025

Agent replied · 30 December 2025

Thank you. We’re delighted to have helped with your purchase and wish you all the best in your new home. Mark

5/5

Google

Todd was fantastic. Came at last minute and was patient with all our questions.

Keisha · 19 March 2026

5/5

Google

Paul helped us buy our dream house. He was always available when we needed him. He gives honest advise and really knows the area. I would thoroughly recommend Paul, he will get the job done!

David · 18 July 2024

Agent replied · 18 July 2026

Thank you David! Great seeing you in the town :)

5/5

Google

It was a pleasure working with Aston stripp estate agent. Their professionalism and dedication were evident throughout the entire process. Paul, in particular, was incredibly helpful and always went the extra mile. His hard work and commitment were truly appreciated. We highly recommend their services to anyone looking for a dedicated and knowledgeable real estate agent.

Elisa · 18 July 2025

Agent replied · 18 July 2026

Thank you Elisa, it's been great to see you both about in the town!

5/5

Google

Paul is an excellent estate agent, patient and professional and chases up slow moving conveyancers, and has a great knowledge of building regulations and requirements. It was an absolute pleasure to work with him.

Frederick · 18 July 2024

Agent replied · 18 July 2026

Thank you Frederick for your kind review. It was a pleasure to work for you and despite the logistical issues we got there!

4/5

Google

Michelle was very helpful

Miller · 19 August 2025

Agent replied · 19 May 2026

Thank you for your positive feedback! We're glad to hear that Michelle was able to assist you effectively. Your satisfaction is important to us, and we appreciate your support. If you have any more comments or need further assistance, please let us know.

5/5

Google

We both highly recommend both Paul and Bella at Ashton Stripp to any one thinking of buying or selling their property locally. Both Paul and Bella provided an amazing professional and highly personal service, which we really appreciated. We were always given prompt feedback following viewings and regular updates as our sale progressed. Thanks again!

Tracey · 18 July 2025

Agent replied · 18 July 2026

Thank you very much Tracey!

5/5

Google

My son has just purchased his first home through Mark Ewin estate agents, and we couldn’t be more satisfied! Dealing with Billy throughout, I found him to be totally professional, courteous and helpful, always responding to my emails promptly. The whole experience was made much less stressful because of him and I have no hesitation in recommending Billy and Mark Ewin estate agents. If you want a friendly efficient service then look no further. Superb 5 ⭐️

Michelle · 18 September 2024

Agent replied · 27 August 2024

Thank you so much for taking the time to review your experience with us! We're thrilled to hear that Billy provided you and your son with such professional service. We truly appreciate your recommendation. Congratulations to your son on his new home, and we wish you both all the best for the future! Mark

5/5

Google

We had already sold our home on London when we started viewing properties in the South East. We spent many months researching locations and viewing properties. This involved liaising with numerous local estate agents. We had two properties that we were interested in, but were unable to follow to completion. We found Paul to be patient, approachable, knowledgeable and invested in the local areas. We were left to view properties without his comments and free of pressure. The two outstanding qualities were Paul’s sincerely and honesty. Good to work with.

Alexis · 18 July 2024

Agent replied · 18 July 2026

Thank you very Alexis for your kind comments, I wish you and Sue all the best with your search

5/5

Google

I have dealt with Paul on many occasions and find him to be excellent whether buying or selling. Always goes above and beyond to help in anyway he can. Highly recommend.

Jethro · 18 July 2024

Agent replied · 18 July 2026

Thank you Jethro, much appreciated!

1/5

Google

Currently in a chain of 2 houses, the bottom of which mark ewin is selling and they have been absolutely useless. Never return calls, never know the answers to any questions, emails do not get responses and they have been impossible to do sales progression with. It will be a miracle if we get this sale and purchase over the line

Laura · 5 April 2025

Agent replied · 2 September 2025

Dear Laura, Thank you for your feedback. We’re sorry to hear that you’ve found communication challenging during this transaction. We always strive to provide the best possible service and ensure sales progress smoothly, but we appreciate that chains can sometimes be frustrating for all involved. As an estate agent yourself, you will appreciate that even in a short chain, challenges can arise that are sometimes outside our direct control. While we always aim to keep things moving efficiently, there are times when we are reliant on updates from third parties, we have been chasing solicitors for an update but have not heard back, as you know solicitors are under no obligation to update an agent on legal work which can be frustrating. We’d welcome the opportunity to discuss your concerns directly. Please feel free to call Alison 01284 217530 on Monday morning so she can address any outstanding issues and assist in moving the sale forward as efficiently as possible. Best regards, Mark

5/5

Google

Really hardworking team, made the buying process as easy as it could be! Great communication and very responsive.

Lauren · 18 May 2026

Agent replied · 18 July 2026

Thank you Lauren, so pleased for you!

5/5

Google

Estate agents like they should be. Honest, friendly, responsive, approachable. No hidden edges or agendas . Straight through on the phone or quick replies on e mail. Just nice people to deal with and unlike any estate agents I've met before. So solid and with great integrity. Look no further. Highly recommended.

Herb · 18 July 2025

Agent replied · 18 July 2026

Thank you very much John!

5/5

Google

Thank you so much. The team were all very helpful, professional, patient and gave me lots of support and understanding. I would highly recommend Mark Ewin Estate Agent.

Joanne · 24 February 2026

Agent replied · 24 March 2026

Thank you for your lovely feedback, it was a pleasure to help you, and we’re so pleased you felt supported throughout your move. We really appreciate your recommendation and wish you all the very best in your new home.

5/5

Google

Buying our new house wasn’t easy but Paul was absolutely amazing, his work ethic is great and he definitely went above and beyond with daly updates, which we found very reassuring. He is by far the best estate agents we have ever used and would highly recommend.

Clare · 18 July 2023

Agent replied · 18 July 2026

Thank you Clare, it was a pleasure to help yourself and Darren. Plus you get to be snowed in, in Battle, now too!

5/5

Google

Really pleased with the service from Tracy at Mackays. We were looking to Purchase and had dealt with many agents over the 5 months. We found Tracey direct talking and kept communication flowing which we really appreciated. Dealing Mackays and Tracey was a breath of fresh air as we were losing faith with agents . We found our dream home via Mackays. Once our offer was accepted, we was put into a WhatsApp group which gave us direct contact with the whole team which is a great idea and keeping the customer service aftercare to us. Highly recommended.

Trevor · 19 May 2023

5/5

Google

Highly recommend Mackays - best estate agent in Sawbo! We received fantastic support and guidance throughout the whole process of our sale and onwards search for a property in the area, in particular from Michael and Adam. We are really excited to be to moving house tomorrow!!

Sarah · 19 May 2023

Agent replied · 19 May 2026

Thank you so much. Was a pleasure working for you on both sale and purchase.

5/5

Google

We bought our house through Ashton Stripp. We found them to be very professional, courteous and helpful. They kept us up to date with the proceedings at all times. We would certainly recommend them to friends.

Glynis · 18 November 2025

Agent replied · 18 July 2026

Thank you Glynis. It was a pleasure to deal with you and we hope the optional reservation agreement entered into gave you peace of mind during the process!

5/5

Google

As a purchaser, a very friendly, helpful, caring team in the heart of Battle

Jack · 18 May 2026

Agent replied · 18 July 2026

Thank you Jack for your kind words! We look forward to having you in the town more often!

5/5

Google

We recently brought a property with MacKays and they were fantastic from start to finish. Easy to work with, good communication, transparent and lovely people! A special shout out to Dan and Alison, who were heavily involved and are such lovely people to deal with. Would definitely recommend MacKays as a top estate agent - the best we have dealt with!

Hannah · 19 May 2024

5/5

Google

AS have a friendly team who are very approachable and enthusiastic about selling properties. The marketing photos and description of the property was spot on. I will recommend this estate agent in the future.

Tracey · 18 November 2025

Agent replied · 18 July 2026

Thank you Tracey, especially the comments on marketing and description!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Mark Ewin Bury St Edmunds

How many reviews does Mark Ewin Bury St Edmunds have?

Mark Ewin's Bury St Edmunds office has 483 reviews across three platforms: 428 on Google, 30 on Facebook, 25 on View Agents.

What is Mark Ewin Bury St Edmunds's rating?

Mark Ewin Bury St Edmunds is rated 4.9 out of 5 across all 483 reviews, and 4.9 out of 5 on Google from 428 reviews.

What do sellers say about Mark Ewin Bury St Edmunds?

14 reviews from sellers, rated 5.0 out of 5 on average. For example, Richard wrote: "I asked Kym Roberts from Mark Ewin estate agents to handle both the sale of my brothers & mothers property in Bury St Edmunds. I'm an estate agent myself and ..."

What do buyers say about Mark Ewin Bury St Edmunds?

8 reviews from buyers, rated 5.0 out of 5 on average. For example, Nick wrote: "Look no further than Alison Ewin if you are considering buying or selling through an agent. Even though we were buying through Mark Ewin, and therefore paying ..."

Has Mark Ewin won any awards?

Yes. In The Trusted Agent 2026 awards: Mark Ewin, Bury St Edmunds won Gold.

Where is Mark Ewin's Bury St Edmunds office?

Mark Ewin Bury St Edmunds, 77 St Johns Street, Bury St Edmunds, Suffolk, IP33 1SQ.

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