Trusted Agent profile Β· Bury St Edmunds, Suffolk

haart Bury St Edmunds reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,111 reviews across 3 platforms

1 Cornhill, Bury St Edmunds, Suffolk, IP33 1BE

Part of haart, see every office.

haart's office in Bury St Edmunds, Suffolk, at 1 Cornhill, is rated 4.9 out of 5 across 1,111 reviews on three platforms, including 1,075 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.9 / 5

1,075

Reviews on Google

This office

Facebook logo

4.2 / 5

35

Reviews on Facebook

This office

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.

5/5

Google

Haart will get you moving! The whole team were completely dedicated to getting our sale and purchase to exchange. They are simply the best! Professional, efficient, knowledgeable and great tenacity! Nadine was simply awesome. Choose an estate agent that has a dedicated progression team and make sure her name is Nadine! If you really want to get moving choose Haart BSE. Thank you and well done!

Wendy Β· 22 February 2024

Agent replied Β· 21 June 2024

Wendy, thank you for the lovely review. I'm thrilled for you both that we got there and wish you all the best with the move. Many thanks, Nadine Smith - Haart Bury St Edmunds

5/5

Google

Thank you to Justine who helped sell my mother’s flat after a difficult time and was always incredibly helpful and professional … even though Justine handed me over to the completion team once the buyers had been found, she checked in on me and called to say congratulations once the sale completed. A big thanks to Justine and I can recommend her and the rest of the team.

Catherine Β· 24 December 2023

Agent replied Β· 21 June 2024

Thank you for your kind words Catherine, it has been a pleasure working with you and will continue to be going forward - Jack Taylor-Balls, Bury St Edmunds Lettings

5/5

Google

This wasn't a straight forward sale by along shot for Haart. They oftened had to play the mediator. I would use them again and certainly recommend. I would like to personally thank Nadine- moves manager who guided me through efficiently, answered my emails quickly even on her days off, helped through difficult situations , understood my situation and took that into account. Thankyou Nadine. You have been great.

Jo Β· 24 December 2023

Agent replied Β· 21 June 2024

Hi Jo, Thank you for your kind review. Happy to hear that you would use us again and pleased you were happy with the service. Best wishes, Nadine Smith - Haart Bury St Edmunds

5/5

Google

Thank you to everyone at Haart in Bury St Edmunds, especially Nadine. I am extremely grateful for the help and support you have given me. You have made the whole process easy and stress free. I would have no hesitation in using or recommending. Thank you! From a very happy customer πŸ˜€

Sharon Β· 11 October 2024

Agent replied Β· 25 October 2024

Hi Sharon, Thank you for your kind words! This is great to hear! All the best! - Nadine Smith, Haart Bury St Edmunds

5/5

Google

Jack has been more than helpful and supportive in trying to find me and my partner a property! Friendly, informative and punctual I would definitely recommend to a friend and believe he is a very valuable employee to the company. Thank you Jack for all your hard work and support for us.

Jamie Β· 11 October 2024

Agent replied Β· 25 October 2024

Thank you for a lovely review. Jack Taylor Haart Lettings Bury St Edmunds

5/5

Google

Megan is a lovely person so friendly and helpful. We met her last Thursday when we viewed a property in Michaelhouse way Suffolk. We decided to put an offer in the next day and it was all down to meeting Megan she made us feel comfortable about the whole experience. Thank you Susan and Brian.

Susan Β· 11 August 2024

Agent replied Β· 25 August 2024

Thank you for your lovely review, it was to help you find your next home! - Meghan Smith | haart Bury St Edmunds

5/5

Google

Nadine from Bury St Edmunds branch was brilliant , I was kept up to date promptly all through the process , she was friendly ,efficient and a pleasure to deal with . I have sold and bought several properties with Haart over the years and would highly recommended them . Dawn Luxon

DAWN Β· 13 March 2026

Agent replied Β· 13 April 2026

Dawn, thank you for taking the time to leave a review. Best Wishes, Nadine Smith - Haart Bury St Edmunds

5/5

Google

Moving houses is always a headache but when you meet the right person everything goes smoothly. Jack Taylor from the team was brilliant , seeing me through all the process from application to me finally getting the place; quick on responses and always provided prompt updates. Would recommend working through him !!

Max Β· 27 September 2024

Agent replied Β· 25 October 2024

Thank you for your lovely review. It was a pleasure to help you find your new home. Wishing you all the best- Jack Taylor- Haart Lettings Bury St Edmunds

5/5

Google

Haart have been very helpful from the beginning. We mainly dealt with Jack Taylor-Balls at the start. We had a few issues with the process at the beginning but he sorted everything out and made sure everything went as smoothly as possible. We dealt with various members of the team for different things and they were all very helpful and friendly. Would definitely recommend them.

Dan Β· 23 January 2024

Agent replied Β· 21 June 2024

Thank you very much for your kind words, it has been my pleasure helping you to find your new home. I wish you all the best for the future - Jack Taylor-Balls, Haart lettings Bury St Edmunds

5/5

Google

Haart estate agents bury st Edmunds have provided a 5 star service for the sale of my father's property. Beth and Nadine were extremely professional with great service and communication all the way through. This has helped with the stress of dealing with the property from start to finish many thanks

Simon Β· 4 October 2024

Agent replied Β· 25 October 2024

Thanks for taking the time to leave a review Simon! I'm pleased to hear this has been the service you have received. If you need anything in the future, don't hesitate to get in touch! - Nadine Smith & Bethany Moret - Haart Bury St Edmunds.

5/5

Google

Jack Taylor-Balls has been incredibly helpful in my search for the right property. I would not hesitate to recommend him to anyone. Jack is attentive, thorough, considerate, punctual and very personable. He took on board my requirements and went above and beyond to assist me. It has been a pleasure working with Jack and I wish him lots of success in the future. Grazie mille, Jack!

Nana Β· 24 December 2023

Agent replied Β· 21 June 2024

Thank you so much for your very kind words, it has been a pleasure working alongside you to try and find you your new home. I wish you all the best for the future - Jack Taylor-Balls, Haart Lettings Bury St Edmunds

5/5

Google

Thanks so much to Haart BSE for all your help securing our dream home and selling our flat in the process. Matt, Beth and Elliot were great and so professional but huge shout out to Nadine Smith for all the updates and the chats along the way. It really helped put our minds at ease and reassured us things were going as planned. From Renee & Josh

Joshua Β· 24 November 2023

Agent replied Β· 21 June 2024

We're pleased to hear that you've found your dream home ! This is great news and we hope you're very happy there. Thank you for leaving such a kind review. If you need anything in the future, don't hesitate to get in contact! - Matt Taylor, Bethany Moret, Elliot Piper, Nadine Smith- Haart Bury St Edmunds

5/5

Google

Abbie was our Move Manager when purchasing a property in the Local Area. She was able to explain the process and follow through with us on our journey. Her regular updates helped us to feel better informed as to how our purchase was progressing. It was good to have one dedicated person to contact and know that she was working with the whole chain to enable a smooth process. Thank you very much.

Paula Β· 22 June 2023

Agent replied Β· 21 June 2024

Thank you for your review! It was lovely working with you and I am glad we have got this done for you :) I wish you all the best in your new home. - Abigail Mcleod, haart Bury St Edmunds

5/5

Google

We cannot thank & praise Jack Taylor-Balls of the Haart Bury St Edmunds branch enough for all his help & support. Relocating locally after many years in Australia was a daunting exercise (to say the least!), but Jack (and Lee) were absolutely brilliant throughout, and made the letting part of the process completely painless,

Keith Β· 26 July 2024

Agent replied Β· 25 August 2024

Thank you very much for your kind words, it was my absolute pleasure helping you come home to the UK and I wish you all the best in your new home - Jack Taylor-Balls, Haart lettings Bury St Edmunds

5/5

Google

A lovely representative with nice smile and clear explanation of the property and good listener, she was polite when answering my questions and had a full understanding of what she was selling. Thank you for the time. Cheers

Justin Β· 8 June 2026

Agent replied Β· 22 June 2026

Thank you Justin! - Haart Bury St Edmunds

5/5

Google

I went today morning with my partner to see a property, Jack Taylor showed us the house , the house was lovely and Jack was very kind, he showed us all the house and explained everything about it . Very professional agent and friendly. Thank you Jack 😊 …

Ioanna Β· 4 October 2024

Agent replied Β· 25 October 2024

Thank you for a lovely review. Jack Taylor Haart Bury St Edmunds

5/5

Google

I would like to say a great thanks to the Haart team from Bury St Edmunds for their expert assistance in renting a property. I especially want to thank Carlo Dursi for his attentiveness, kindness and responsiveness, and the ability to quickly respond in solving everyday issues related to rental housing. My family are refugees from Ukraine and Carlo helped us a lot in this difficult moment .

АлСксандр Β· 25 September 2023

Agent replied Β· 21 June 2024

Dear Oleksandr, Thank you for your amazing feedback. We wish you all the best in your future! Haart Lettings- Bury St Edmunds

5/5

Google

We have just completed a fairly complicated sale with the help of our Estate Agents Haart in Bury St Edmunds. I would particularly thank Abigail McCleod and Justine Hoy and their many colleagues for their help and expertise in achieving this "first go" (no dropped chains or awkward buyers in sight) in a particularly difficult market, during tough times for all, and just before Christmas too. Well done and thank you.

Mark Β· 22 June 2023

Agent replied Β· 21 June 2024

Thank you very much for your review! It was lovely working with you and we are glad you are pleased with the service you received. -Abigail Mcleod and Justine Hoy, haart Bury St Edmunds

5/5

Google

Haart have been amazing throughout the whole buying process and I couldn’t recommend them enough. Nadine consistently kept me updated and really helped push things along when needed, which made the whole process smoother and less stressful.

Harriet Β· 8 June 2026

Agent replied Β· 22 June 2026

Thank you Harriet ! This is great to hear! - Haart Bury St Edmunds , Nadine Smith

5/5

Google

Everyone at Haart was brilliant at every step of the way, keeping us up to date as to any new developments, chasing solicitors and potential buyers to make sure things went as smoothly as possible. Although we didn’t have the quickest turnaround, this cannot be said to be the fault of anyone at Haart! A particular shoutout to Beth and Nadine, who were both absolute diamonds πŸ’ŽπŸ’ŽπŸ’Ž

The Β· 25 September 2023

Agent replied Β· 21 June 2024

Thank you for a great review. So glad you were happy with the service you received from us, kind regards, Bethany Moret, Nadine Smith - Haart Bury St Edmunds

5/5

Google

I'll be honest...my interactions with Haart in the early 2000s and when I bought my last house in 2018 weren't great, so it was with trepidation I met with Jasper to look at a house. What a difference. Extremely polite, positive and …

Sarah Β· 22 April 2026

Agent replied Β· 22 June 2026

Thank you so much for taking the time to leave a review. I'm please I've been helpful throughout the process! - Jasper Mullan, Haart Bury St Edmunds

5/5

Google

Nadine at Haart was fantastic helping us with the purchase of our new house. Always on hand to answer questions about the process and chasing people on our behalf. She made the whole process so much easier, I’d not hesitate to use Haart again if we had Nadine to help us! Thank you Nadine.

Charlie Β· 14 June 2024

Agent replied Β· 21 June 2024

Thank you for the review Charlie! This is great to hear and it's been a pleasure dealing with you. Goodluck in your new home! - Haart Bury St Edmunds, Nadine Smith.

5/5

Google

Lee Kennedy first answered my phone call when we were looking to switch to a new letting agent. Lee was our point of contact throughout the whole process which was a very nice change from our previous agent. He very quickly established himself as extremely competent in his field and was always willing to go beyond the scope of his required duties to make things simpler for my wife and I wherever possible. Highly recommended!

David Β· 11 January 2023

Agent replied Β· 10 January 2025

Hi David Thank you for such a fantastic review! It was a pleasure working with you and we really appreciate the business. Take care and speak soon! Lee Kennedy haart Bury St Edmunds Lettings

5/5

Google

Jack Taylor has been helping me with a property I am interested in and he has been amazing. Any questions I had he was able to answer very quickly, he was friendly and punctual with his responses. If anyone needs to talk to someone about renting a property in bury st edmunds I highly suggest asking for Jack! Thank You Jack you have been amazing.

Ellie Β· 25 October 2023

Agent replied Β· 21 June 2024

Ellie, thank you for your kind words. - Jack Taylor, Haart Lettings Bury St Edmunds

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviewsLeave haart a review

Questions about haart Bury St Edmunds

How many reviews does haart Bury St Edmunds have?

haart's Bury St Edmunds office has 1,111 reviews across three platforms: 1,075 on Google, 35 on Facebook, 1 on View Agents.

What is haart Bury St Edmunds's rating?

haart Bury St Edmunds is rated 4.9 out of 5 across all 1,111 reviews, and 4.9 out of 5 on Google from 1,075 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Bury St Edmunds won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum; haart, Enfield won Platinum.

Where is haart's Bury St Edmunds office?

haart Bury St Edmunds, 1 Cornhill, Bury St Edmunds, Suffolk, IP33 1BE.

The Trusted Agent

Is this your office? Claim your page.