haart Bury St Edmunds reviews

★★★★★ 5/5

Google

Haarts is Sweet"Heart". I purchased a property by the help of Haarts in 2004, and then sold the same property now by the help of Haarts again. I experienced an excellent and the best quality professional services. The gap of seventeen years only increase their professionalism and the best quality services. I found them very responsive and the most helpful in all aspect of my purchase and sale. Whenever I had a problem in any matter of sale and purchase the Haarts team was there for my help. I recommend them with all my heart and salute the whole team for their professionalism and heart touching support. Thank you HaartsPositiveResponsiveness, Quality, Professionalism, Value

Noreen · 22 June 2022

★★★★★ 5/5

Google

I just wanted to express my thanks to Lee for all the support he has given me over the past few weeks. Lee has responded quickly to my phone calls and given me piece of mind during the time that my existing tenant moved out & the new tenant moved in. Lee provides superb customer service, which is rare these days! I am sure that the company appreciates what a great asset Lee is to and them and all the key stake holders, people like Lee will ensure business continuity and maintain a high reputational standard. Kind regards Benita Bull

Benita · 22 June 2022

★★★★★ 5/5

Google

After trying to sell our property twice before with different agents, we turned to Matt at haart for his help and advice. Not only did Matt find a buyer for us in 3 weeks but he also found us our forever home. From our first initial appointment till now Matt has been nothing short of fantastic. He is extremely professional and would recommend that anyone looking to sell, to look no further and use Haart and ask for Matt Taylor.

Holly-anne · 22 June 2022

★★★★★ 5/5

Google

I have been very impressed with haart estate agents generally, but specifically with the way that Matt Taylor responded to our request to deal sympathetically with my Mum's sale (selling after 62 years in the house). Matt took time to talk us through the process, explained the various options for sale, covered likely costs and then proceeded to take a series of first rate photographs that portrayed the property in an excellent light. So much so, that the house was sold the first weekend after viewing. Throughout, Matt and his team have been courteous, professional and keen to keep us up to speed with what is happening with the sale process. Never an easy process, but Matt and haarts have ensured this has been easy and as pleasant as possible. Very much recommended.

Steve · 22 June 2022

★★★★★ 5/5

Google

Beth is brilliant. She called me every week for an update and to discuss anything suitable that might have came onto the market. I feel she was really looking with me for my move to Bury St Edmunds. She has a friendly manner and clearly knows the area. Thank you.

Venetia · 18 August 2024

★★★★★ 5/5

Google

The letting team is very efficient and have done a great job. They helped me to find tenant, set up tenancy within two weeks just before Christmas. It's unbelievable! I especially thank Lee, Jack, Georgina, Carlo and others of the team. You made the process went through so smoothly. Both tenant and landlord are happy with it. I do appreciate it!

Little · 23 January 2024

★★★★★ 5/5

Google

We moved into our property last week and the service provided by Jack Taylor-Balls was absolutely incredible. We had a lot of questions over the months, some of them extremely trivial but he was exceptionally patient, great to talk to and made us feel very comfortable throughout the entire process/move. A credit to your company.

Edwin · 22 May 2024

★★★★★ 5/5

Google

We would like to say a big thank you to Haart (Justine Hoy and Nadine Smith in particular), for making our house sale such a positive experience. Justine was so personable, passionate and honest and really respected us as vendors during the initial appraisal whilst Nadine was incredibly efficient and proactive in keeping us updated and engaging with all parties to help us complete our sale.

Lizzie · 25 September 2023

★★★★★ 5/5

Google

Beth from Haart Bury St Edmunds was fantastic. Keep in contact with me regularly and really understood what I required property wise. I was quite niche in what I was looking for and she was realistic about if it was achievable in BSE. Beth I cannot thank you enough for your support during my property search even though I ended up buying in a different location you were amazing.

Sarah · 22 June 2023

★★★★★ 5/5

Google

Could not recommend Justine enough! From the moment she stepped into our house we knew we had made the right decision by going with Haart. Justine and the team worked amazingly to sell our house. Beth & Elliot were so patient with our many (many🤣) phone calls. Justine found us our dream house and we will forever be so thankful for her. The whole team at bury st edmunds are so lovely and welcoming. Thank you all again 😊

Becca · 22 June 2022

★★★★★ 5/5

Google

Haart have so far been the best experience I've ever had with renting. I've been renting through them for the past two years, and they have always been extremely helpful and quick to respond whenever there is a problem. Extra special thanks to Carlo Dursi who recently made what could have been a stressful time renewing a lease extremely quick and easy. Best regards and thanks again, Becca

Becca · 22 June 2023

★★★★★ 5/5

Google

"I want to thank haart estate and lettings for their exceptional service. i also want to thank Jack Taylor for his professionalism, attention to detail, and dedication made the whole process much easier. He was incredibly knowledgeable and supportive throughout, and I highly recommend them to anyone looking for a dependable realtor."

M · 7 June 2024

★★★★★ 5/5

Google

We were shown a property by Humeysa Kaya of Haart estate agents in Bury St Edmunds. She was courteous and very professional, answering our questions and offering advice as needed. It was a pleasure meeting her.

Keith · 25 May 2026

★★★★★ 5/5

Google

We've been dealing with Meghan Smith at Haart in our search for a new home. Meghan is extremely friendly, professional and a genuine pleasure to deal with at all times. She has a 'nothing is too much trouble' approach which is so refreshing to encounter and really goes that extra mile to help. Indeed, the whole team at Haart Bury St Edmunds are great. Happy to recommend.

Neil · 22 June 2023

★★★★★ 5/5

Google

I had fantastic customer care from Abbie Mcleod, our situation was quite unusual with several people involved. Communication was key, Abbie was always on top of things and pinged me regular updates so we were all on the same page. Easy to get hold of on the phone and quick to respond to emails, kept on top of the solicitors progress. I would recommend haart Estate Agent.

Maria · 22 June 2023

★★★★★ 5/5

Google

Lee is very friendly and professional to deal with and I was very happy with him and the services Haart provided. I would definitely recommend him and them. Also, Carlo who is my property manager is excellent, nothing is to much or difficult for him to sort out. Great service.

Sergei · 26 June 2024

★★★★★ 5/5

Google

I would recommend Haart Bury St.Edmunds,Matthew first viewed and valued the property in a very professional, calm manner,Bethany Moret was also very good, and the person I had most dealings with were Nadine Smith who kept me updated on a regular basis,kept on top of things in an extremely professional manner and always dealt with my queries promptly. Thank you.

Sarah · 24 November 2023

★★★★★ 5/5

Google

Izzy was kind enough to show me around a delightful property in Long Melford. She patiently listened to me made positive suggestions and is a very engaging agent. I would recommend her to anyone in the area looking for a property. Thank you

Deon · 11 October 2024

★★★★★ 5/5

Google

Look no further for a estate agent in Bury St Edmunds . I met Justine and was supported through the whole process . Justine went above and beyond to provide a professional first class delivery. I was kept up date at all times , nothing was too much trouble . A 360 house selling process . Thank you !

Susan · 24 November 2023

★★★★★ 5/5

Google

As first-time buyers, we couldn’t have asked for a better experience with Haart. Nadine and the team were always on the ball, keeping us in the loop, chasing things up when needed, and giving honest, helpful advice. They made what could have been a stressful process feel smooth and straightforward.

Warren · 12 August 2025

★★★★★ 5/5

Google

Working with Matt and the team at Haart takes away all the hassle of selling a house. From the fantastic photos they take to the creative descriptions of the house. They really do take away the stress to let you get on with everything else in life. Honestly I couldn’t recommend anyone more if you are wanting to buy or sell your home

Ed · 27 July 2023

★★★★★ 5/5

Google

We recently moved into our lovely new home, many thanks to Jack Taylor, who has been helpful and patient with us throughout the whole process. His kindness combined with respect and professionalism will go a long way. #Grateful

Mercy · 25 November 2024

★★★★★ 5/5

Google

I started going through haart a couple of months back our agent was Lee Kennedy we had a tricky time with documentation ie I'd for my wife but Lee was very helpful and professional helped us work out ways to get through the process and thanks to him we are now living in the house we so desperately wanted and could not be happier

Matthew · 22 June 2023

★★★★★ 5/5

Google

Haart has come through for us again. Second time that Matt Taylor has valued our home and got it right. The team were efficient with the house being sold in the 1st week. Cannot thank Matt and the Haart team enough and will continue to recommend Matt and the team to anybody looking to buy or sell a home.

Rob · 25 October 2023