Trusted Agent profile · Bury St Edmunds · Suffolk

haart Bury St Edmunds reviews

★★★★★ Excellent

1,111 reviews across 3 platforms

1 Cornhill, Bury St Edmunds, Suffolk, IP33 1BE

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haart's office in Bury St Edmunds, Suffolk, at 1 Cornhill, is rated 4.9 out of 5 across 1,111 reviews on three platforms, including 1,075 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.9 / 5

1,075

Reviews on Google

This office

Facebook logo

4.2 / 5

35

Reviews on Facebook

This office

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.

5/5

Google

The team at Haart were incredibly helpful as well as being extremely proactive. They always went the extra mile to cater for our requests. Our house move went through in record time and we are really grateful for their expertise and kindness. A big thank you to Meghan, Justine and Nadine; we would highly recommend Haart.

Lee · 25 October 2023

Agent replied · 21 June 2024

Thank you for your kind review. So glad you were happy with our service and that we got you moved so promptly. Enjoy your new home. Meghan, Justine & Nadine - Haart, Bury St Edmunds

5/5

Google

Bethany was extremely helpful with my search for a property in the Bury St.Edmund’s area. Despite changing my parameters several times she was very patient and providing me with all properties that could interest me. The agents who accompanied me to the properties were also very knowledgeable and helpful. I would certainly recommend this estate agents

Anna · 25 October 2023

Agent replied · 21 June 2024

Thank you for your feedback. Congratulations on finding your new home and if you need any more help further down the line, don't hesitate to get in touch! Bethany Moret , Haart Bury St Edmunds

5/5

Google

Haart helped me to buy a lovely property in Barrow. I must say, I didn't expect it to go so smoothly and quickly. We completed in just over 2 months, and everything happened so well thanks to Nadine, who is working extremely hard, professionally, and is pushing things along nicely. Thanks Nadine!

Olly · 23 January 2024

Agent replied · 21 June 2024

This is great to hear! Thank you! - Haart Bury St Edmunds, Nadine Smith.

5/5

Google

We’re first time buyers so Haart have been really helpful and very good with updates and just general checking in. Beth is so lovely and helpful and even when she was away, everyone else we spoke to were also so friendly!

Megan · 18 August 2024

Agent replied · 25 August 2024

Thank you for taking the time to leave a review! This is great to hear! - Haart Bury St Edmunds, Bethany Moret

5/5

Google

Haart Estate agent did a wonderful job selling the property from the moment Justine stepped into it explaining the whole selling process and then marketing it. Then Nadine was there helping to make sure the sale when through smoothly, and keeping us informed at all times Would recommend haart to anyone who wants a good estate agent

Janet · 25 September 2023

Agent replied · 21 June 2024

Hi Janet, thank you for your kind review. We are so glad you were happy with the service from start to finish. All the best. Justine Hoy, Nadine Smith - Haart Bury St Edmunds

5/5

Google

We couldn't be happier and more grateful with the service we received from Haart! After watching a documentary regarding nationwide estate agents we were quite concerned that going with a large company may not be the right choice for us. We …

Craig · 13 February 2026

Agent replied · 13 April 2026

Craig, thank you for taking the time to leave such a detailed review. We really appreciate the feedback. Best Wishes, Elliot, Beth, Jasper & Nadine - Haart Bury St Edmunds

5/5

Google

Haart were great at communicating with me when looking for a house which suited me, even when I could only do viewings at awkward times due to work

Sam · 1 June 2026

Agent replied · 22 June 2026

Thank you Sam! Great to hear! - Haart Bury St Edmunds

5/5

Google

I had a good experience dealing with Shannon Renforth in managing a rental property - good communication and efficient.

Andrei · 1 August 2026

Agent replied · 22 August 2026

Hi Andrei, Thank you for the feedback! - Shannah Renforth, Property Management Bury St Edmunds

5/5

Google

The team at Haart have been and continue to be amazing. Justine was a great help and there to answer any questions with regard to selling my house and Beth has been available daily to follow this up. The house sale isnt complete yet, but I know whatever happens the team will be there to see this through. Many thanks.

Vicki · 22 June 2023

Agent replied · 21 June 2024

Thank you for the kind words! Justine Hoy & Bethany Moret from Haart Bury St Edmunds

5/5

Google

Justine was so helpful when we asked her to come and look over our house just after our Father had passed away. She was courteous, considerate and completely understood our mental sensitivities. It's always reassuring to be dealt with my professionals which is why we selected Haart Bury St Edmunds. Their reputation is outstanding and it is very well earned. We will definitely use them in the future.PositiveResponsiveness, Quality, Professionalism

Shani · 22 June 2022

Agent replied · 21 June 2024

Thank you so much for you feedback and kind words. If you ever need us in the future, don't hesitate to get in touch, kind regards Justine Haart Bury St Edmunds Sales

4/5

Google

House was lovely but various problems came up on viewing. Underground car park has a very low ceiling and you cannot be guaranteed a space above ground and parking on wattisfield rd is very limited. Smell of sewage coming from shower in downstairs loo/shower. Signs of water leak in top room coming down the beams and flashing needs repairing and not an easy repair on an unusual roof. Where the staircase passes the 2nd floor window is open and incredibly dangerous for children and dogs to fall. Views are wonderful over the walled garden behind. A really unusual historic building and will make a wonderful home for someone with a small low car . Sad to walk away from this one.

Amanda · 23 March 2024

5/5

Google

haart have been excellent and Jack went out of his way to ensure that arrangements for taking up my new tenancy went as smoothly as possible. He was helpful, polite, efficient and good-humoured throughout; nothing was too much trouble. I am grateful to him and to haart for such a positive first experience of becoming a tenant.

Vanessa · 26 August 2023

Agent replied · 25 August 2024

Thank you very much for your kind words, it has been a pleasure working with you to find your new property. I am glad that I made it that little bit easier and enjoyable for you as you went through the process of becoming a new tenant. - Jack Taylor-Balls, Haart Lettings, Bury St Edmunds

5/5

Google

haart have been excellent and Jack went out of his way to ensure that arrangements for taking up my new tenancy went as smoothly as possible. He was helpful, polite, efficient and good-humoured throughout; nothing was too much trouble. I am grateful to him and to haart for such a positive first experience of becoming a tenant.

Vanessa · 26 August 2023

Agent replied · 21 June 2024

Thank you very much for your kind words, it has been a pleasure working with you to find your new property. I am glad that I made it that little bit easier and enjoyable for you as you went through the process of becoming a new tenant. - Jack Taylor-Balls, Haart Lettings, Bury St Edmunds

5/5

Google

Excellent communication, friendly customer service, helpful every step along this difficult path. I can strongly recommend HAART and was personally especially impressed with Beth and Nadine

Leshia · 8 June 2026

Agent replied · 22 June 2026

Thank you! This is great to hear! - Nadine Smith & Bethany Moret , Haart Bury St Edmunds

5/5

Google

Nadine was super!! She kept me informed on the progress of the case and was vital to completing in a such a short time frame. Appreciate all the information and assistance!!

Amy · 27 December 2024

Agent replied · 23 November 2024

Thanks Amy! - Haart Bury St Edmunds

5/5

Google

I was really pleased with the service I received from Meghan Smith. Meghan was lovely and very professional. Meghan answered all of my questions promptly and worked hard to help me find a suitable property. I highly recommend Haart and Meghan! Great experience!

Susan · 17 June 2024

Agent replied · 21 June 2024

Thank you for your lovely review, I have thoroughly enjoyed helping you along your way to find your next home! - Meghan Smith, haart Bury St Edmunds.

5/5

Google

We have been viewing properties in Suffolk this week. Haart was by far the best agency to work with. Justine, Elliot and the team have been great with the process. The exactly right balance between professionalism, knowledge and genuine customer care. I would highly recommend Haart.

Hugo · 22 April 2024

Agent replied · 21 June 2024

Thank you for your kind words Hugo. We are so happy you are pleased with the service you have received from us.

5/5

Google

Simply the best! A well rounded team of professionals! I have spoken with a few members of the team and they were all extremely helpful and polite. Big thanks to Matt for his knowledge and professionalism, I would highly recommend using Haart. Thank you.

Selina · 24 May 2024

Agent replied · 21 June 2024

Thank you for the kind feedback. Kind regards, Elliot - haart of Bury St Edmunds (sales)

5/5

Google

Beth has helped us since the beginning of buying our first home, we are still in the early stages but has always been at the end of an email and phone for all the help we need and been able to answer all of our questions. Beth was able to offer us a variety of homes in the scope we were looking for and has always been in touch weekly. Thank you! Linda showed us round the property we loved and couldn’t be more helpful thank you ladies. We have started using Sam who works within Haart BSE for our mortgage and he has been brilliant. Thanks all at Haart.

Hollie · 9 March 2020

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

We had a limited amount of time to get our house on the market. Haart were very accommodating and came to take photos at the earliest opportunity. We were extremely pleased with the quality of the photos taken by Justine, her attention to detail and personal approach. Joe and Elliott were always extremely helpful and professional, ensuring that we were regularly updated on any progress with our property. We would happily recommend Haart to any friends or family and will definitely use them again, should we need to, in the future.

Samantha · 4 March 2020

Agent replied

Dear Samantha, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

5/5

Google

My partner and I met the lovely Humeysa today to view a property. She was friendly and informative. Would definitely recommend Haart & Humeysa.

LJ · 15 June 2026

Agent replied · 22 June 2026

I appreciate the feedback! I am glad everything went well for you. Humeysa Kaya - haart Bury St Edmunds

5/5

Google

A caring, friendly and efficient service from Haart Estate Agency in Bury St Edmunds. Bethany went above and beyond to help us to find a property to buy and I would 100% recommend them as an agency to use :-).

Lousimmo · 26 July 2024

Agent replied · 25 August 2024

Thank you for taking the time to leave a review! I'm pleased that I've been helpful and wish you goodluck in your new home! - Bethany Moret, Haart Bury St Edmunds

5/5

Google

Haart dealt with the sale of my partner’s property. Nadine and the rest of the girls in the Bury St Edmund’s branch were great and helped push the sale to completion. Would recommend :)

Jenny · 30 March 2026

Agent replied · 13 April 2026

This is great to hear Jenny! I'm pleased that through the sale you've had a great experience! - Nadine Smith, Bury St Edmunds

5/5

Google

Shannon Renforth dealt with my letting issue extremely professionally, and I wish to express my appreciation to her.

Barry · 25 July 2026

Agent replied · 22 August 2026

Hi Barry, thanks for taking the time to leave a review. It's great to hear you were happy with our service. … More

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Questions about haart Bury St Edmunds

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Bury St Edmunds won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum; haart, Enfield won Platinum.

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