Trusted Agent profile · Bury St. Edmunds, Suffolk
Verified
★★★★★
182 reviews across 1 platform
1 Risbygate Street, Bury St. Edmunds, Suffolk, IP33 3AA
Part of Abbotts Countrywide, see every office.
Abbotts Countrywide's office in Bury St. Edmunds, Suffolk, at 1 Risbygate Street, is rated 4.6 out of 5 across 182 reviews on 1 platform, including 182 Google reviews rated 4.6.
Every review we hold for the Bury St. Edmunds office, from every platform, shown as written. First names only.
5/5
GoogleI haven’t personally leased a house from Abbotts but during viewings of properties we had the pleasure of working with Sean. He was very informative and had a great personality! Even when the house didn’t work for our family, he was …
Hello Kaytelyn, Thank you for your wonderful 5* review! We're delighted to hear that Sean provided you with such informative and compassionate service during your property … More
5/5
GoogleGemma was extremely helpful in our letting process. She was very responsive and able to answer all of our many questions. We would highly recommend her to any of our peers.
Thank you for your terrific recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI don't normally write reviews and so this is something of importance. I must congratulate the letting team of Kerry and Gemma for the professional manner with which they have dealt with both my wife and me as landlord and our tenants over the years we've had our property. We would highly recommend their services.
Thanks for the excellent 5* review and recommendation Michael! Thanks for your thoughtful comments about Kerry and Gemma and our St Edmunds team. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely brilliant first class service from Jamie and the team. All went without a hitch I was fully informed at all stages and really guided through the process. I'm all moved in and even the after care is brilliant too. Attention to detail was fantastic I would highly recommend them.
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
5/5
GoogleI am very happy with the service received from Abbotts relating to a recent purchase. The process was managed efficiently and I felt reassured by the professionalism of Sam Bowker-Laing and her team. Many thanks for a great result, the house is fantastic and I am delighted with my beautiful home.
Hi Christina, congratulations on your new home. I'm delighted to read that the professional service of the team at Abbots reassured you in the purchase of your new home. Best wishes, Tracey.
5/5
GoogleBoth Sean King and Kerry Brady have been excellent throughout the whole process. Also, thank you to Abbotts for the home move gifts - a lovely touch that I’ve never had before with any agent!
Many thanks for your marvellous 5* review Stephanie. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbbotts have always been my go to choice of agent for finding a suitable new tenant for my rental property in Bury St Edmunds. I wouldn’t hesitate to recommend them, Nicole took care of every element of the change over this time in a professional and informative manner. She was very prompt at getting the property marketed and helping the prospective tenants alike find the most suitable place to rent. Thanks for your help Nicole and Kerry.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleA friendly, approachable team. Thier support and assistance feels genuine.
Thank you for your kind words! Our team takes pride in providing genuine support and assistance to all our customers. We are thrilled to have made a positive impact on your experience with us. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleJamie was very helpful with all my queries and provided excellent, friendly customer service in regards to a property I was interested in. Fast support, recommendations and piece of mind, If possible will definitely be using abbots in the future!PositiveResponsiveness, Professionalism
Thank you for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGemma was a great help to us through the start of our renting process - thank you !
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
4/5
GoogleLinda & Rhiannon did a good job for me selling my mother's house. They found a buyer ready to pay almost the asking price really quickly and were professional throughout, keeping us informed of viewings and next steps. Thank you for your help and support.
Many thanks for the great review Bruce. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat customer service received.
Thank you for your kind words! We are delighted to hear that you had a great experience with our customer service team. We strive to provide exceptional service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRhiannon showed us a property that was for sale, having viewed many, I can say she stood out as one of the most helpful and informative agents I've met. The lettings team have been equally impressive in their willingness to share their knowledge and work with me to acheive our companies needs.
Thanks for the wonderful 5* review and thanks for your kind words Sara! Best wishes, Lucy, Customer Relations.
5/5
GoogleIvi has been very helpful throughout our property purchase and quick to answer all our queries. Thank you
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleCouldn’t recommend Abbots enough. Kerry and Gemma were such great support, friendly and professional. Would happily use Abbots again!
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleAbbots quality company and great service Definitely use them again Thanks to Izzy and all the staff Malcolm L
Thank you for your excellent 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleKerry and Tom were both fantastic when helping me find a property in the town centre. Very friendly, helped me with loads of questions and were always a pleasure to deal with. Thanks for making my rental experience a great one!
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
5/5
GoogleIvi is just amazing - so helpful, knowledgeable and super-friendly, yet professional too. I can't recommend her highly enough.
Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleA very efficient and helpful team who arranged all the necessary things for our buy to let property and found a tenant in remarkably short time. Really nothing I could find fault with (in contrast with other agents used in the past), and very impressed with the service. They found another tenant for us again and were as professional as the first time.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleOlivia has been my main point of contact with regards to my rentals. She is very professional and always gets back to me when she says she will. I would highly recommend her to anyone enetering into renting out properties .
Thanks Damian for your recommendation. Taking the time to leave your review and 5* rating is very much appreciated. Kind regards, Mark
5/5
GoogleThank you to keegan for the professional way he and Abbots handled the purchase of our new home. He was always happy to help us with any issue we had and tried to answer all our questions. Thank you.
Thank you for taking the time to leave us this amazing 5* review Ted. Kind regards Lucy, Customer Relations.
5/5
GoogleVery helpful throughout the whole process, have to give big thanks to Rebecca and Gemma for helping rent out my first property. Definitely recommend using AbbotsPositiveResponsiveness, Professionalism
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleI found Abbotts Letting Agents to be very professional and knowledgeable about the local housing market. Gemma and Kerry listened carefully to my requirements and helped me find the perfect tenants for my property. They were always responsive to my questions and concerns and made the whole process very smooth. I would definitely recommend Abbotts to anyone looking for a reliable and efficient letting agent.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleNicole and Kerry went above and beyond for me and my family. Couldn’t have asked for a better service.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Abbotts Countrywide's Bury St. Edmunds office has 182 reviews across 1 platform: 182 on Google.
Abbotts Countrywide Bury St. Edmunds is rated 4.6 out of 5 across all 182 reviews, and 4.6 out of 5 on Google from 182 reviews.
Abbotts Countrywide Bury St. Edmunds, 1 Risbygate Street, Bury St. Edmunds, Suffolk, IP33 3AA.
