Trusted Agent profile · Bury St. Edmunds, Suffolk

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Abbotts Countrywide Bury St. Edmunds reviews

4.6

★★★★★ Excellent

170 reviews across 1 platform

39-41 King Street, Mildenhall, Bury St. Edmunds, Suffolk, IP28 7EZ

Part of Abbotts Countrywide, see every office.

Abbotts Countrywide's office in Bury St. Edmunds, Suffolk, at 39-41 King Street, is rated 4.6 out of 5 across 170 reviews on 1 platform, including 170 Google reviews rated 4.6.

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4.6 / 5

170

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bury St. Edmunds office, from every platform, shown as written. First names only.

5/5

Google

Recently dealt with Abbotts for the sale of my flat in Bury St Eds. Jamie helped guide the sales process from being listed on the market, to completing the sale with regular and clear communication. Both Jamie, and Steven are a credit to the branch, who went the extra mile to make sure the sale progressed in a timely fashion.

Ross · 25 October 2019

Agent replied

Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott

5/5

Google

An amazing service received from Abbotts at Bury St Edmunds! Specially from Jade! Couldn’t recommend them highly enough! Professional, good communication, advice and effort in finding us a perfect rental property. Lovely personality and a big smile from Jade was a massive bonus! Thank you!

Dovile · 10 December 2018

5/5

Google

Recently rented a property through Abbotts. Millie and the whole team provided a swift, problem free service and continue to support me with the landlord as work is completed in a timely fashion with the minimum of fuss. Great team!PositiveResponsiveness, Professionalism

Adrian · 25 August 2022

Agent replied · 27 August 2023

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Tom showed me a great looking property near the center of Bury St Edmunds. He was friendly, extremely helpful, and very accommodating. He answered all of my questions and provided a great deal of information about the local rental market. I highly recommend working with him as I’m confident he’ll help find what you need.

Conrad · 11 September 2019

Agent replied

Thank you for your 5* review of our hardworking team. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us. Best wishes Emma

5/5

Google

Was shown a property by Tom, he has a double surname and can’t remember what it was, (sorry). I would just like to say he was extremely mannerly and understood exactly what it was we were looking for. Excellent people skills and he did a great job. I’d have him show me round all houses!

Callum · 12 August 2019

Agent replied

Thank you for your wonderful 5* review! It is brilliant to read that you had such a great experience. I will make sure your kind words are made known to the whole team. Best wishes, Scott

5/5

Google

Excellent service received especially by Gemma and Kerry. Very good Customer Service. Able to help me out with any queries that I had very quickly. From viewing the property to rent to actually receiving the keys all very professional and done in super quick time. Many thanks.PositiveProfessionalism

Vicky · 25 August 2021

Agent replied

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I've had a the pleasure of working with Bury St Edmunds team for many years. The Lettings team, Kerry and Nicole have been a great help, polite and accommodating with my enquiries of being a landlord.

Terry · 1 January 2023

Agent replied · 30 July 2023

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

My interaction with this agency was entirely positive. Cloe's warmth and attentiveness were a refreshing contrast to the previous viewings I had experienced at other agencies.

Stella · 20 August 2023

Agent replied · 27 August 2023

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Ivi helped me immensely to purchase a property in Bury St Edmunds. She was friendly, professional and went above and beyond with her negotiations to make the purchase happen. Excellent service

Nick · 2 March 2023

Agent replied · 30 July 2023

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Very efficient with all aspects of renting a house. Knew about the house in a lot of detail and didn't rush over anything. Lovely people and were patient.

Maddie · 31 May 2023

Agent replied · 30 July 2023

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I recently moved into a new place and used Abbotts in Bury. Gemma and Kerry we're very professional and helpful. The property was beautiful and the move in process was easy. I'll recommend Abbotts to anyone I know on the market for a new place.

N · 23 March 2021

Agent replied

Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.

5/5

Google

Great experience, very friendly, professional staff who guided us through the process to rent our new home in Suffolk. Many thanks, we wouldn’t hesitate to recommend.

Simon · 30 June 2023

Agent replied · 30 July 2023

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We have been dealing with Kerry and Gemma to let out our property. Both have been really helpful and knowledgeable from the start. A very professional and friendly service. They kept us informed throughout with viewings and managed to find a tenant quickly. Would definitely recommend!

Robert · 29 August 2020

Agent replied

Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations

5/5

Google

Just had my appointment with Marcus for my first time buyers even, he has been really helpful. Couldn’t as for better service. Would recommend!

Archie · 30 June 2023

Agent replied · 30 July 2023

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

4/5

Google

Gemma our agent was so sweet and professional. She handled everything very smoothly. Definitely recommend using Abbots letting for findings for your next home.

Jazmine · 30 June 2023

Agent replied · 30 July 2023

Thank you for your superb review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Google

I spoke to a letting agent at Abbott’s this morning regarding making an appointment to view a property managed by her. I had been waiting over two weeks to hear from her regarding this. She had made no effort with in this time frame to …

Jane · 14 January 2019

Agent replied

Hi Jane As we had to go through a third party in order to get the tenant's permission to get the property views this is why there was a delay in arranging your visit but if you would like to discuss this or anything else further please do not hesitate to contact us. Kind regards, Chris

5/5

Google

The staff at Abbotts have been very professional and friendly in all their contacts with me. I highly recommend Abbotts

Elna · 30 June 2023

Agent replied · 30 July 2023

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

They made finding a home super easy, were quick to answer any questions, and super reliable.

Brooke · 29 September 2023

Agent replied · 29 October 2023

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Amazing service from the team in lettings especially from the branch manager Kerry Brady. I gave Kerry one of my properties to let as another agent was having some issues and within 2 weeks Kerry moved a tenant into my property. Great work!

David · 13 February 2019

Agent replied

Hi David, thank you for taking the time to leave a great review and pleased to read that Kerry was able to let your property so quickly for you. Best wishes, Tracey.

5/5

Google

Hey Ivi.........You have been AMAZING, professional and worked Soooooooo hard for us......you have been an absolute star!!!!!!!!!!!

Roger · 28 June 2023

Agent replied · 27 August 2023

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Abbots looked after us from start to finish. Steve the branch manager is very good as is Simon his colleague. Highly recommend them .

Trinitysam1 · 31 October 2022

Agent replied · 27 August 2023

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Abbotts was lovely to work with, and was always there when I called! Highly recommend letting with them!

Michael · 28 February 2023

Agent replied · 27 August 2023

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Had a few poor experiences with other estate agents but a recent viewing with Tom at Abbotts has bucked the trend. Info and guidance offered was useful and felt tailored to my requirements. Overall, polite and helpful!

O · 12 August 2019

Agent replied

Thank you for your kind words and 5* review! Best wishes, Scott

5/5

Google

Very quick and easy to get what I was looking for! No problems and very helpful

Gage · 30 December 2022

Agent replied · 27 August 2023

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

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Questions about Abbotts Countrywide Bury St. Edmunds

How many reviews does Abbotts Countrywide Bury St. Edmunds have?

Abbotts Countrywide's Bury St. Edmunds office has 170 reviews across 1 platform: 170 on Google.

What is Abbotts Countrywide Bury St. Edmunds's rating?

Abbotts Countrywide Bury St. Edmunds is rated 4.6 out of 5 across all 170 reviews, and 4.6 out of 5 on Google from 170 reviews.

Where is Abbotts Countrywide's Bury St. Edmunds office?

Abbotts Countrywide Bury St. Edmunds, 39-41 King Street, Mildenhall, Bury St. Edmunds, Suffolk, IP28 7EZ.

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