Trusted Agent profile · Burton upon Trent · Staffordshire

Surelet Burton upon Trent reviews

4.5

★★★★★ Excellent

442 reviews across 2 platforms

14 Market Place, Burton upon Trent, Staffordshire, DE14 1HA

Part of Surelet, see every office.

Surelet's office in Burton upon Trent, Staffordshire, at 14 Market Place, is rated 4.5 out of 5 across 442 reviews on two platforms, including 298 Google reviews rated 4.3.

Google logo

4.3 / 5

298

Reviews on Google

This office

Facebook logo

5.0 / 5

144

Reviews on Facebook

This office

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Reviews

Every review we hold for the Burton upon Trent office, from every platform, shown as written. First names only.

5/5

Google

I have nothing but prays for they guys. They have been fantastic, from the first phone call to conferming the booking and then texting to hope everything goes well. We visited a house and Katie Bradey who showed us around was nothing but polite and understanding, my disabled friend was grately appressiative of Katies understanding of her situation and being apologetic over not being able to except her benefits as an income, which is so much better than she has felt with others we have spoken to. We even had a phone call after to ensure everything went ok and to see how we felt about the property. The level of customer care has been second to none. In conclusion these guys will be one of the first I will refer anyone to when looking for a home not just a house. Heres to hoping they can find is something :)

Charlotte · 31 July 2017

5/5

Google

Since using services of Surelet Derby from August 2013 ; I have found them to be excellent at providing a truly professional as well as friendly all-round standard of service. All staff have always been caring and supportive of my personal and family's particular needs, taking care to provide us with best property available. When finding recent suitable property, my wife and I were most appreciative of the prompt and most respectful manner of dealing with us. Many thanks to all staff at Littleover branch and Burton!

Ishtiaq · 1 August 2015

5/5

Facebook

Even though our whole house sale and purchase were very stressful everyone who delt with our purchase were great... especially Sophie Marcer ? Thank you for all your help ?????

Sammy · 29 April 2018

5/5

Google

We did our first virtual tour with Robert Blakeman who was so patient as we had some technical issues and answered as many of our questions as he could. He responded over email very quickly and was professional throughout.PositiveResponsiveness, Quality, Professionalism

Bethany · 21 June 2020

Agent replied · 20 June 2024

Thanks Bethany

5/5

Google

Absolutely superb people working there. So friendly and helpful, can't speak more highly of the people and the company. Wonderful!

Mason · 31 May 2023

Agent replied · 30 July 2023

Hi Mason, thank you so much thatis so lovely to hear.

5/5

Google

We sold our property through surelet and tge service from Sophie Marcer was the best we have experienced! Regular updates and helped till the very end. 100% recommended.

Nazreen · 31 July 2018

1/5

Google

Really poor as a letting agency, coming to end of my tenancy and issues reported still not fixed or even acknowledged. If renting I'd try elsewhere

Mr · 2 November 2022

Agent replied · 30 July 2023

Hello Mr W, sorry to hear. It would be great to understand more detail and which property you are referring to. Can you email a.sharpe@surepropertygroup.com. Many thanks

5/5

Facebook

Great efficient service!. From 1st phone call Robert made things easy keeping me informed every step of the way. Highly recommended.

Michael · 30 November 2020

1/5

Google

Good at doing under the table dealings no morale standards

Eric · 27 May 2025

5/5

Facebook

Rob was great with myself and my partner in finding a property in a short amount of time :)

Lauren · 10 May 2021

5/5

Google

We can’t stress enough how good experience we have with Sure . Camille Hoskins and the whole team were very helpful and understanding . Amazing service !

Dorota · 30 July 2022

Agent replied · 30 July 2023

Thanks Dorota for such a lovely review :)

5/5

Google

Jessie, property management goes above and beyond! Great communication! Thank you so much

Anita · 22 October 2023

Agent replied · 29 October 2023

Thank you Anita.

5/5

Google

Just wanted to say that the guys over at Surelet, James Norman and Sophie Barley, have made our move and the whole process streamlined and stress-free. The continual support they also provide with any issues are super efficient. Thanks guys!

Gavin · 28 July 2019

Agent replied

Absolute please Gavin, glad to help and lovely to hear it was stress free!

5/5

Facebook

Really easy to get hold of, fast responses to phone calls and emails. Really positive experience with the team. Iain was very professional and helpful.

Chloè · 24 April 2018

5/5

Facebook

I would highly recommend Rob Blakeman for Lettings. Great friendly guy, very knowledgeable and made the process quick and easy

Otto · 9 August 2020

5/5

Facebook

Many thanks Rob for the smooth lettings process. Hassle free and would highly recommend your services to anyone😃

Vishnuvardan · 11 February 2021

5/5

Facebook

Superb service really happy with everyone at Sure, thanks to Mitch for finding me a property and Emma for dealing with everything at the office.

Anthony · 30 November 2017

5/5

Facebook

Just wanted to say that the guys over at Surelet, James Norman and Sophie Barley, have made our move and the whole process streamlined and stress-free. The continual support they also provide with any issues are super efficient. Thanks guys!

Gavin · 28 August 2018

Agent replied

Thanks Gavin, absolute pleasure.

5/5

Google

I’ve recently had a viewing from Rob and Jess and the service was really good. Jess seems to know what she’s on about, Rob does well on his viewing, he showed me where every room was. Thanks.

Richard · 25 February 2020

Agent replied

Thanks for review Richard

5/5

Google

Fast and reliable company. Kash was a great help to us. I trust his service 100%. He has some excellent customer skills. Super role model.

Manpreet · 31 July 2017

5/5

Google

Spoke with a young chap earlier today, I forgot to give a review, but he was very knowledgeable and made me giggle a bit too, recommended this place 10/10.

Jase · 25 July 2024

5/5

Google

Connor Lamb did an excellent job letting me my new apartment. Was always avalible and had quick solutions for any problems

Joseph · 2 November 2022

Agent replied · 30 July 2023

Thanks Joseph, great to hear 🙏🏻 …

5/5

Facebook

Incredible service from Rob and Sophie while moving into my new place during lockdown/restrictions. They were both very friendly and helpful throughout the whole process and I can't recommend them enough! :)

Jessica · 11 February 2021

Agent replied

Good works deserves good recommendation, I met Mr Donald Richard last year for the first time at a conference in London , I invested £25,000 and traded in one month making close to £144,070, since then he has been my professional broker and account manager in Forex trading till date. undoubtedly! I recommend you to expert Mr Donald Richard. Contact:…See more

5/5

Facebook

Good works deserves good recommendation, I met Mr Donald Richard last year for the first time at a conference in London , I invested £25,000 and traded in one month making close to £144,070, since then he has been my professional broker and account manager in Forex trading till date. undoubtedly! I recommend you to expert Mr Donald Richard. Contact: Email: DONALDRICHARDFOREXTRADER@GMAIL.COM WhatsApp: +1(817)4407226

Oluwa · 11 February 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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