5/5
Googlei have been speaking with Rob Blakeman & Jessica Thompson, both have been really lovely to deal with, look forward to speaking with them in future 😁
Agent replied
Thanks Rebecca :)
Trusted Agent profile · Burton upon Trent · Staffordshire
Surelet Burton upon Trent reviews
★★★★★
442 reviews across 2 platforms
14 Market Place, Burton upon Trent, Staffordshire, DE14 1HA
Part of Surelet, see every office.
Surelet's office in Burton upon Trent, Staffordshire, at 14 Market Place, is rated 4.5 out of 5 across 442 reviews on two platforms, including 298 Google reviews rated 4.3.
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Reviews
Every review we hold for the Burton upon Trent office, from every platform, shown as written. First names only.
Google1/5
GoogleI was looking for an apartment with my fiancée, opened the door asked if we can get some info, there were 2 consultants inside, told us that they are closed...a joke agency
Agent replied
Hello Andrei, thank you for the feedback and apologies we weren't able to assist on this occasion. Our opening hours are listed on Google and we are always available on the contact numbers listed if you need any further assistance.
1/5
GoogleI was looking for an apartment with my fiancée, opened the door asked if we can get some info, there were 2 consultants inside, told us that they are closed...a joke agency
Agent replied · 30 July 2023
Hello Andrei, thank you for the feedback and apologies we weren't able to assist on this occasion. Our opening hours are listed on Google and we are always available on the contact numbers listed if you need any further assistance.
1/5
GoogleI was looking for an apartment with my fiancée, opened the door asked if we can get some info, there were 2 consultants inside, told us that they are closed...a joke agency
Agent replied
Hello Andrei, thank you for the feedback and apologies we weren't able to assist on this occasion. Our opening hours are listed on Google and we are always available on the contact numbers listed if you need any further assistance.
5/5
GoogleConnor and Emma are superb! Super helpful with anything that arises! Thanks very much!
Agent replied · 30 July 2023
Thank you 🙏🏻 …
1/5
FacebookVery shady estate agents, constantly asking for more money for ‘unpaid rent’ or overcharging for minor repairs… Tried to charge rent whilst they ‘looked for another tenant’ but when people enquired about the property, they were told it wasn’t available AKA charging rent for longer than they should have!!! AVOID LIKE COVID
5/5
GoogleAmazing service given to our Family from Rosena and Elizabeth. I can recommended definitely this agency.
Agent replied · 30 July 2023
Thank you Adele for the lovely review :)
5/5
GoogleVery professional. Friendly. Reassuring. So so dedicated and amazing. Had a meeting with kleo to discuss take over of properties
5/5
GoogleHi everyone. I applied the property through sure lettings. I been delt with one of the staff member named. “EMMA SMITH “ she is amazing So far.highly recommended.
Agent replied
Hello Ali, thanks for the kind words and recommendations.
1/5
GoogleAbsolute joke off a company They tell u what u want to here Then lie Bout it charge u for work that no one even attended to Staff never return calls or fob u I Off. My patience has worn out with these class a clowns
5/5
GoogleI've been working with Andrew for quite sometimes now. He has been providing an excellent and professional marketing packages for clients. Highly recommended to tenants and landlords.
Agent replied · 30 July 2023
Thanks Farhad, always great working with you.
5/5
GoogleSurelet manage three of our properties and we have always been very happy with them, their service and their staff. Highly recommended to tenants and landlords alike.
Agent replied
Hi Jim Thank you for your kind words, we do continue to endeavour to improve our service for both tenants and Landlords alike. We are happy to be working with you. Regards Sure Lettings
5/5
GoogleAlways friendly helpful and very patient when working with out of the norm tenents. Got the job done both selling and finding tenents. Good team effort .
Agent replied
Hello Kerry, it certainly wasn't the easiest and lots of bumps in the road but glad we were able to help you achieve what you wanted. All the best.
5/5
GoogleHad a house viewing with surelet last year, excellent service very polite and understanding, Mitchel baker helped us a lot in choosing the right property for us.
Agent replied
Thank you Zoe 🙏🏻 …
1/5
GooglePoor customer service once we handed notice in after 6 years.waited for call backs and emails that never came.quite rude on the phone and very unhelpful.
Agent replied
Hello Leigher, it is a shame you feel that way especially after so many years. We have been in communication with you regarding the dilapidations and condition of the property after you vacated. It was disappointing for the landlord and this has contributed to a longer timeframe than we would have liked.
5/5
GoogleThey dealth with everything promptly and switfly and i got the apartment i applied for. Good job guys 👌🏾👌🏾👌🏾 …
4/5
GoogleSurelet manage several rental properties for me and have always given exceptional and professional service. Always finding excellent tenants and providing worry free management services.
5/5
GoogleI've been working with Andrew for quite sometimes now. He has been providing an excellent and professional marketing packages for clients. Highly recommended to tenants and landlords.
Agent replied
Thanks Farhad, always great working with you.
5/5
GoogleYvonne and shaz!! perfect couldn’t have asked for anything better
5/5
GoogleI'm impressed by how prompt responses were to enquires and emails and their friendly staff as well. Kudos
5/5
GoogleShizabe gave a professional viewing and great personal recommendations to get to know the area.
5/5
FacebookHad a great experience, met Rob at the property and he was very professional and gave a great service, well recommended!
Agent replied
Thank you for the lovely feedback :)
5/5
GoogleKash helped me through the tough time getting a rental property after my divorce. I cannot fault this company in anyway 100% would recommend.
Agent replied
Hi Iain, I appreciate your comments and am happy you're now set up. Kind Regards Kash, Sure Lettings
5/5
FacebookI enjoyed the experience with Sure Let Burton agents. I felt welcomed, well looked after. They have helped me to find the best room to rent :)
Agent replied
Hi Rebeka, thanks for the review, enjoy your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Surelet hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Burton upon Trent.
