Trusted Agent profile · Burton upon Trent · Staffordshire
★★★★★
442 reviews across 2 platforms
14 Market Place, Burton upon Trent, Staffordshire, DE14 1HA
Part of Surelet, see every office.
Surelet's office in Burton upon Trent, Staffordshire, at 14 Market Place, is rated 4.5 out of 5 across 442 reviews on two platforms, including 298 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Surelet hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Burton upon Trent.
Every review we hold for the Burton upon Trent office, from every platform, shown as written. First names only.
5/5
FacebookMy first time moving into a new apartment so alot of new experiences and things to be thinking about and jess was extremely helpful and an excellent guide with everything and was able to answer any queries we had. Will definitely be recommending to friends and family.
5/5
GoogleMost professional letting agency. They are great people and always happy to help.
Thanks Utsav 🙏🏻
5/5
FacebookGreat service and speediness for the whole rental orocess. Jess at the Burton on Trent branch has been a real star in helping my mum and dad secure the house they wanted and ensured it all went smoothly. Thank you for your work!
1/5
GooglePhoned to enquire about a house for sale and to arrange a viewing. Phoned 3 times, left 2 messages with contact phone number which I was told would be passed to the sales team, waited 2 days...and still no-one has tried to contact me.
1/5
GoogleTurned down to even view property because I'm self employed and have top up benefits. Didn't think they could do this!
5/5
Googlei have just agreed a rental agreement with Sure lettings and so far has been hassle free. I have been dealing with Jessica Thompson and Robert Blakeman from viewing and through the application and have been kept up to date the entire way
5/5
FacebookSo easy from start to finish. Would definitely recommend.
Thanks for your review Matty, good luck with your move. Il be sure to let Jessica know of your recommendation! 👍☺️
1/5
GoogleAbsolutely horrendous - Avoid them like the plaque is my advice!
Hi Thomas We have never done business with anyone by your name 'Thomas Stephenson' could you please get in touch with us so we can discuss this further? info@surelet-burton.co.uk Regards Sure Lettings
5/5
FacebookReally nice and helpful personnel. Thank you so much
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5/5
FacebookI couldnt ask for a better person to comunicate with than Rob Blakeman. Since the beginning he was very friendly and explained everything. I must appreciate his patience with me :) Top man, he's my big thanks!!!
5/5
Facebookgreat team, do what they say they will do.??
Thanks Tracy. :)
1/5
GoogleNever rent with surelet, they're th**ves who do not pay deposits back! Stay away!
5/5
GoogleGREAT PROFESSIONAL WORK NICE TENANTS WELL DONE THANK YOU
Hi Peter, thank you for the lovely review. Always a pleasure.
5/5
GoogleJust fab really looked after me. Amizing with love x
Hi Lenny Thank you for the review, I'm pleased that you had a good experience with SureLet, we aim for excellent customer service satisfaction. Regards Sure Lettings
5/5
GoogleAmazing team Micky ,Sophie and Andrew have been very good keeping in touch and letting me know what is happening couldn’t have gone anymore smooth if we tried thank you for all of you help and information you give us
5/5
GoogleThe place is wonderful and fabulous
5/5
GoogleFrom day one I had great help and the girls were always helpful and understanding. Very professional but always approachable and friendly. I feel very happy to deal with them during my tenancy - which I hope runs indefinitely 😘 …
5/5
FacebookGreat service & quick turnaround especially during Covid-19. Jessica Thompson - you were so helpful & understanding to guide us through the move. Much appreciated. We have our keys.. our new chapter begins. Thank you
1/5
GoogleHad to chase this agent twice to arrange a viewing on a property after they promised to get back to me days earlier when I arrived to view the property the vendor was not in wasted time and fuel
5/5
GoogleALLIA IQBAL, IS THE PERSON I DEAL WITH ALWAYS. SHE IS THE ONE WHO MAKES SURE THAT THE LANDLORDS CONCERNS ARE MET SWIFTLY AND I CAN HONESTLY SAY SHE IS AN ASSET TO THIS COMPANY. SHE WILL RESOLVE ALL CONCERS/QUERIES.
5/5
FacebookProfessional company & friendly team
Thanks Tomasz :)
5/5
FacebookRob found me a suitable property super quickly, the process was really easy to apply and everyone I've spoken to has been really helpful and friendly. Would definitely use them again.
5/5
FacebookCommunication and support has been superb from the initial enquiry, through the viewing (just the one needed) process, to now having received confirmation of new tenants inbound. Friendly and professional bunch.
4/5
GoogleGood lettings agent, just beware of the handyman they use called andy scs, he has no insurance to work in landlords properties and makes a botched up job of repairs, unprofessional and incompetent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Surelet hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Burton upon Trent.
