Trusted Agent profile · Burton upon Trent · Staffordshire

Surelet Burton upon Trent reviews

4.5

★★★★★ Excellent

442 reviews across 2 platforms

14 Market Place, Burton upon Trent, Staffordshire, DE14 1HA

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Surelet's office in Burton upon Trent, Staffordshire, at 14 Market Place, is rated 4.5 out of 5 across 442 reviews on two platforms, including 298 Google reviews rated 4.3.

Google logo

4.3 / 5

298

Reviews on Google

This office

Facebook logo

5.0 / 5

144

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Burton upon Trent office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Farida · 21 May 2024

5/5

Google

Rating only, no written review.

Jozef · 21 May 2024

5/5

Google

Rating only, no written review.

Philip · 21 April 2024

5/5

Google

Jessie

Shams · 23 February 2024

Agent replied · 24 March 2024

Thank you ,enjoy the new place :)

5/5

Google

Rating only, no written review.

Nigel · 23 November 2023

Agent replied · 25 November 2023

Thanks Nigel, good luck with your new home.

5/5

Google

Rating only, no written review.

Charlie · 20 November 2023

Agent replied · 31 December 2023

Thank you Charlie.

5/5

Google

Rating only, no written review.

Kaisters · 4 November 2023

Agent replied · 25 November 2023

Thank you 🙏🏻 …

2/5

Google

Rating only, no written review.

Just · 25 August 2023

4/5

Google

Rating only, no written review.

Daniel · 31 January 2023

Agent replied · 30 July 2023

Thanks Daniel 😊 …

4/5

Google

Rating only, no written review.

Mary · 1 January 2023

Agent replied · 30 July 2023

Thanks Mary :)

4/5

Google

Rating only, no written review.

Catherine · 31 December 2022

Agent replied · 31 December 2023

Thanks Lewis.

5/5

Google

Rating only, no written review.

Nads · 2 December 2022

Agent replied · 30 July 2023

Thank you :)

4/5

Google

Rating only, no written review.

Hawra · 2 November 2022

Agent replied · 30 July 2023

Thank you

1/5

Google

Rating only, no written review.

Amy · 30 July 2022

1/5

Google

Rating only, no written review.

Abcd · 30 July 2022

Agent replied · 30 July 2023

Thanks for the genuinie review "abcd efgh"

1/5

Google

Rating only, no written review.

A.sa82 · 30 July 2022

Agent replied · 30 July 2023

Hello a.sa82 - sorry to see you feel you need to leave a 1 star review. Can you provide any context to why you feel you need to leave this feedback?

4/5

Google

Rating only, no written review.

Lewis · 30 July 2022

Agent replied · 30 July 2023

Thanks Lewis.

4/5

Google

Rating only, no written review.

Suhail · 30 July 2021

Agent replied · 30 July 2023

Thanks Suhail

5/5

Google

Rating only, no written review.

Marius-Ioan · 30 July 2021

Agent replied · 30 July 2023

Thanks for the feedback :)

2/5

Google

Very poor website

PHILLIP · 30 May 2021

Agent replied

Hi Phillip, sorry to hear that you found the website poor, what was it you didn't like? We have just updated the website earlier this year (www.surepropertyburton.co.uk) - was the website you were on, or was it the old website?

1/5

Google

Rating only, no written review.

Todor · 30 July 2020

Agent replied · 30 July 2023

Hello Todor, Thank you for your remarks, sorry to hear your experience wasn't the best, I understand that the landlord didn't agree to some of your resquests which can be frustrating and disappointing. If you have found our remarks either blunt or direct it may have soemthing to do with your derogatory and offensive communication, despite being warned. I do not expect anyone, especially the team to be spoken to insuch a way and something we don't tolerate.

5/5

Google

Rating only, no written review.

Lisa · 30 July 2020

Agent replied

Amazing thanks Lisa

5/5

Google

Rating only, no written review.

Cameron · 30 July 2020

Agent replied · 30 July 2023

Thanks

2/5

Google

Rating only, no written review.

JN · 13 March 2020

Agent replied

Hi Jason, thanks for the review, further to our conversations with you, The property you rent is managed by the landlord and it is their decisionthe decision to make, not ours. Understandably you are frustrated as circumstances have changed after you moved in to the property. We wish you all the best for the future.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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