Trusted Agent profile · Burton-Upon-Trent
★★★★★
177 reviews across 2 platforms
129, New Street, Burton-Upon-Trent, DE14 3QW
John German's office in Burton-Upon-Trent, at 129, is rated 4.6 out of 5 across 177 reviews on two platforms, including 160 Google reviews rated 4.7.
Every review we hold for the Burton-Upon-Trent office, from every platform, shown as written. First names only.
5/5
GoogleVery good letting agency, nice and polite agents. Letting process was very straightforward and relaxed, with great comunication throughout. Recomended!
Hi Dragos - thanks for your 5* review for our lettings team! We hope you will be very happy in your new rented home! Kind regards Tracey Glenn, Lettings Director
5/5
TrustpilotWonderful
Wonderful, professional from Simon calling to value all the way through the process we were kept informed and we could get hold of any information we needed. John German Barton under Needwood branch and all the people in the process you made a very difficult time very easy so thankyou
5/5
GoogleHad a rather tricky sale, not straight forward, but John German supported us every step of the way. A special mention must go to James, who really went above & beyond. Thank you to all at John German for helping our sale go through.
Dear Leum, thankyou for taking the time to leave us such great feedback we are so pleased you felt supported throughout the sale and will of course pass your feedback onto the team and James. Many thanks
5/5
GoogleExcellent service, great communications. Sent data on views etc of our house sale. A very organised and professional company
Thank you for your outstanding 5 Star review Sherrie! I am pleased to hear you were happy with our customer service which I will relay to the team. Wishing you all the very best, June Reeves, Sales Director
5/5
GoogleFantastic service from John German in Burton! The staff are so knowledgeable and work extremely hard to ensure you get a really positive experience. A great team effort! Keep up the great work.
Dear Kathryn, thank you for your 5* review and taking the time to post it. It's amazing to hear that our sales team @ Burton provided such a positive customer service experience and we'll be sure to pass it on. We wish you all the best - Andy Jones, Director.
5/5
GoogleWe used John German for the sale of our mothers property. They were very patient and helpful despite all the "problems" we incurred with solicitors on both sides. Would definately recommend to others.
Dear Amanda, thank you for your 5* review. Delighted to know that we were 'patient and helpful' as that's something we strive for, each and every day. However, very sorry to read that you did incur some 'problems' with solicitors. If you can recommend us to others, please do so as we'd be eternally grateful. We wish you all the very best - Andy Jones, Director.
5/5
GoogleVery professional service always contactable and did the job. Would not hesitate to recommend. Simon Lisa and Chloe, Thankyou
Dear Janet Thank you for taking the time to leave such a great review which we will pass on to the Team with special mention to Simon, Lisa and chloe. Wishing you all the very best.
5/5
GoogleProfessional, diligent and personable staff, who are happy to listen to, and sensitive of, individual needs. Whoever you speak with, you will have a good experience: Vicky, Katie, Chelsea, Lisa, and Emily are a credit to John German. I'd definitely recommend them.
Thanks for such an outstanding and glowing 5* review Mark. It will be my absolute pleasure to pass this on to the Ladies at JG Burton....
5/5
GoogleA massive thank you to the Burton Office. I sold my house via the Burton office and was provided with a very professional service throughout, I received a call every week with an update throughout the process from putting my house on the market to completion. Very happy customer.PositiveResponsiveness, Quality, Professionalism, Value
We are delighted to receive your review, thank you Zoe! It's great to hear you're a very happy customer, that's our aim every time. Wishing you the very best from all the team at John German Estate Agents in Burton - Emily, Manager
5/5
GoogleExcellent service, they have always delivered on everything they said they would do . Fabulous communication. Would definitely use in the future if we move out of our dream home .
Dear Joanne, thank you for your 5* review; it's much appreciated. Service is everything to us, as is communication, so delighted to read we were on-point. We truly wish you all the best - Andy Jones, Director.
5/5
GoogleAbsolute wonderful professional service from John German and especially their staff member Vicky Hughes. She's an amazing asset to them. Thank you so much for the smoothest ever house selling transaction.
Thank you so much for your 5* review and kind comments. Delighted to read that your experience was so positive and that the sale was so smooth. We'll pass your comments on so again, thank you - Andy Jones, Director.
5/5
GoogleReceived excellent service from John German; always professional, polite and extremely accommodating regarding property viewings and answering innumerable queries in a timely manner.
5/5
GoogleJohn German are efficient, reliable and always available for help and advice
Thank you for your review Julia! I will pass on your comments to our Lettings and Management Team who will hugely appreciate your feedback! many thanks Tracey Glenn, Lettings Director
5/5
GoogleJohn German Burton team was very helpful from start to finish, Stephen the Sales Progressor was fantastic.
5/5
GoogleBrilliant - so helpful during the purchase of our property.
Dear Edward, Thank you so much for taking the time to leave a fabulous 5* Review. It sounds as if our Customer service met your expectations. May I take this opportunity to wish you all the very best in your new home.
5/5
GoogleJohn German are a positive and action-centric estate agent. I would recommend. I’ve used before.
Thank you for your 5-Star review, it's much appreciated. Delighted to read your kind words and we wish you all the best - Andy Jones / Director.
5/5
GoogleWent for a viewing and was shown around by Charlotte. She was very informative and detailed in her viewing. Nothing was too much trouble and she made me fall in love with the house more than I had from the photos alone.PositiveResponsiveness, Professionalism
Dear Emma, I cant thank you enough for your fantastic review, I will pass this on to Charlotte as this will as it has mine make her day! Thanks again..
5/5
GoogleI was thoroughly impressed by the honesty and professionalism of this estate agency. I have dealt with many estate agents in the past and this has got to be the best by a long way. From the very beginning they were helpful and understanding. I was updated and kept in the loop on a regular basis which I really appreciated - I never had to chase them for anything. Well done team and keep up the good work!
5/5
GoogleHad dealings with John German Burton not from a buying or selling point of view but for their valuable advise on buying a property in London. We knew John German had a great reputation and I understand why now. However we did use their Independent financial advisor Richard for our mortgage and have since recommended his services to family and friends! You know you're in safe hands with the team at John German!
5/5
GoogleCouldn't do enough for me regular contact nothing was to much 1st class service
Thank you for your 5-Star Google review Steve, it's much appreciated. Delighted the service was '1st class' and we wish you all the best - Andy Jones, Director.
5/5
GoogleGreat team! Really supportive throughout the whole process ! I will definitely be using John German on my next sale🙂🙂🙂 …
Dear Vicky, Thank you so much for your positive feedback and we look forward to working with you in future. Best wishes JG
5/5
GoogleService went above and beyond our expectations.
Thank you for your 5-Star review. Delighted we offered good service, 'above and beyond', and we wish you all the best - Andy Jones / Director.
5/5
GoogleGreat service very helpful always there to help
Thank you for your 5-Star review Glyn and great to read we were helpful. All the very best - Andy Jones / Director.
5/5
GoogleVicki and the rest of the team at Burton helpful and efficient.
Thanks for the 5-Star Google review Michael, much appreciated. Vicki and the Burton team will be delighted so thanks again. Andy Jones - Director.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John German's Burton-Upon-Trent office has 177 reviews across two platforms: 160 on Google, 17 on Trustpilot (across the whole business).
John German Burton-Upon-Trent is rated 4.6 out of 5 across all 177 reviews, and 4.7 out of 5 on Google from 160 reviews.
John German Burton-Upon-Trent, 129, New Street, Burton-Upon-Trent, DE14 3QW.
