Trusted Agent profile · Burton-Upon-Trent
★★★★★
200 reviews across 2 platforms
129, New Street, Burton-Upon-Trent, DE14 3QW
Part of John German, see every office.
John German's office in Burton-Upon-Trent, at 129, is rated 4.6 out of 5 across 200 reviews on two platforms, including 183 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. John German hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Burton-Upon-Trent.
Every review we hold for the Burton-Upon-Trent office, from every platform, shown as written. First names only.
5/5
GoogleVery professional in all areas. I am right in middle of my house sale but so far very impressed with clear communication at every stage.
Dear Owen, Thankyou so much for leaving such an outstanding 5* Review it will be my pleasure in passing your kind words on the the Burton Team. Wishing you all the best on your house sale too.
5/5
GoogleBig thanks to the team, looked after us very well from start to finish!
Dear Harry thanks for taking the time to leave our Burton sales team this 5 star feedback, much appreciated and glad you were well looked after!
5/5
GoogleVery grateful for the help, the best service provided by the agents here
Dear Max, thanks so much for taking the time to leave our Sales team a 5 star review. We are very happy to help and pleased you are happy with the service. Many thanks, team JG
5/5
GoogleA brilliant and good old fashioned customer focussed service. I highly recommend them.
Dear John, thank you so much for your warm review. We pride ourselves on our customer service so this is much appreciated.
5/5
GoogleLovely service from Linda at John German. Friendly and efficient with all of our questions and paperwork, made the whole process stress free!
Fabulous news Eleanor - thanks for your 5* review!
5/5
GoogleGreat customer service, go out of their way to keep you informed on any updates, even if they are minor. Great team at the burton office.
Dear Paris, Thank you so much for taking the time in leaving such an fantastic review this means so much to the team and I and it will be my absolute pleasure to pass on your kinds words to the team at the Burton office.. Huge thank you again!
5/5
GoogleReceived a professional service from friendly and knowledgeable staff.
Thank you for the 5* review Shae, it's much appreciated, and we'll be sure to pass your kind comments onto the team in Burton. Best wishes - Andy Jones, Director.
5/5
GoogleExcellent service from a great team.
Thank you so much for your 5 Star Google review, it's much appreciated. Delighted to read that our service was 'excellent' and we'll pass on your kind comments to the team. King regards - Andy Jones, Director.
5/5
GoogleExcellent polite informative service from people who know the market. There professionalism stands out from other letting agencies. Very pleased.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your wonderful 5* review - we really appreciate it!
4/5
GoogleAll in all very good the only critisam would be when someone is off the updates are vague
2/5
TrustpilotWrong tenant and atrociously managed
Wrong tenant and atrociously managed. At least John German collected the rent and that's about it.
5/5
GoogleShow great professionalism!
Thanks Charlotte we are pleased to hear this!
5/5
TrustpilotMassive thanks to the Derbyshire…
Massive thanks to the Derbyshire team.Izabel Glenn and Tracy Glenn you are amazing.Thank you for your patience we have a home because of your guidance.
5/5
GoogleGreat experience with the staff at the burton office, very professional and helpful. Great customer service would recommend anyone wanting to sell or buy a house.
Thank you for taking the time to leave us a review. We are extremely pleased you had a great experience with us. Best wishes from all the team at John German Estate Agents in Burton.
5/5
GoogleVery helpful staff and was always happy to help when we needed them. Would recommend highly.
We are delighted you had a great experience and would recommend us, thank you! Wishing you the best from all the team - Phill Sandbach, Director at John German Estate Agents in Burton
5/5
GoogleExtremely professional, helpful, friendly and communicative.
Thank you so much for your 5* review Tracy! It is a pleasure dealing with you!
1/5
GoogleTime wasters. Wait longer than 2 weeks for a callback. Unprofessional
This is very disappointing to hear as we pride ourselves on providing excellent customer service. We would welcome an opportunity to put things right, please could you send your details to info@johngerman.co.uk so we can contact you to discuss what has happened and to help you with your query.
1/5
GoogleCustomer service is rubbish
Hi thank you for taking the time to leave your feedback. Providing excellent customer service is the most important aspect for us here and therefore this is highly disappointing to hear. I would like to find out about any issues you may have experienced and will aim to resolve them for you. Please send your contact details to info@johngerman and I will get in touch with you shortly. Phill, Director.
1/5
GoogleAwful didn't get back to us for viewings viewed and bought another property and they still have not been in touch. Hence no stars at all
5/5
GoogleFrom the valuation right through to completion of sale I would strongly recommend John German who went above and beyond to ensure every step of the way went smoothly.
5/5
GoogleVery friendly and efficient throughout the whole purchase of our property. It was a pleasure to deal with them.PositiveProfessionalism
5/5
GoogleRating only, no written review.
Dear Sharon, thank you for your 5* Review, the sales team at Burton will appreciate it, with kind regards Sarah Hill Area Sales Director.
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave a 5* Review Steve, very much appreciated.
5/5
GoogleRating only, no written review.
Thank you for leaving our Burton Team a 5* Review Pawanpreet... wishing you all the very best. Kind regards, June Reeves (Sales Director).
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. John German hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Burton-Upon-Trent.
