Every review we hold for the Burton on Trent office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHonestly couldn't recommend this letting agent enough, they are polite, professional and efficient and after having the pleasure of speaking to Jayne and Ben me and my daughter have got our home. within a matter of days from viewing the property and being shown around by Ben to getting the call from the lovely jayne saying we've got our home . Couldn't thank you guys enough 🙏
Claire · 27 July 2024
Agent replied · 26 August 2024
Hi Claire, thank you for leaving such a lovely five star review, we really do appreciate your kind words.
★★★★★ 5/5
GoogleThe team at Newton Fallowell in Burton were brilliant in helping me & my partner get all the information we needed in purchasing our first home.They were super quick and communicative and couldn't have done a better Job.
Adam · 25 May 2023
Agent replied · 24 June 2023
Hi Adam. thank you for your kind words. We really appreciate them and we're glad to have provided a positive experience as you move into your first property. If you need any help in the future please dont hesitate in reaching out. Thank you from everybody at Newton Fallowell Burton
★★★★★ 5/5
GoogleAs a landlord i have been very pleased with the advice given & service provided
Ian · 13 March 2026
Agent replied · 13 April 2026
Hi Ian,
Many thanks for your five star review and kind comments, we really do appreciate you taking the time and we are of course delighted that you have had such a great experience.
Best wishes
★★★★★ 5/5
Googlealways been so kind, always got back ASAP
Very respectful and always there to help.
Chaudhry · 13 March 2026
Agent replied · 13 April 2026
Many thanks for your five star review and kind words, we are delighted that you have had such a positive experience. All the very best.
★★★★★ 5/5
TrustpilotGreat and easy process
Great and easy process. As anyone who in process getting their first mortgage can be stressful, but everything went smooth and straight forward. Debbie was just great help with all questions we had. No issues, 100% recommend.
Cynthia · 8 February 2025
★★★★★ 5/5
GoogleAn Excellent team. Renting my first property at Burton-on-trent. Many thanks to Jayne McSheffrey Lettings Administrator. Very responsive and swift productive services was rendered. I can’t thank them enough
Kenneth · 22 December 2023
Agent replied · 21 March 2024
Hi Kenneth, thank you so much for leaving this 5* review. Its really appreciated.
★★★★★ 5/5
GoogleProfessional and friendly. There is always someone at the end of the phone to answer any queries. I would recommend anyone to use Newton Fallowell for either the sale or rental of their property.
Trish · 5 August 2023
Agent replied · 26 August 2023
Thank you Trish for your review, we really appreciate it. Its been a pleasure to work with you for both sales and lettings.
★★★★★ 1/5
TrustpilotDont trust them
Just do not trust them as they will push you to every extent to buy property. I was dealing with Loughborough branch. I almost had withdrew from the property I was buying but they assured me that the transaction will be taken care and I won't have issue as the property was not registered and a probate property. But finally the delays and their false assurances helped me to withdraw (although I lost some money). At the end they won't take any responsibility and only blame you for your decisions that you made after trusting them.
Subroto · 1 April 2025
★★★★★ 5/5
GoogleFollowing the loss of our parents we chose Newton Fallowells to handle the sale of their Property.. and what a good choice that turned out to be. They dealt with all aspects of the sale in an efficient & compassionate manner, keeping us updated with enquiries, advice & helpful guidance..a valued approach in the circumstances. The photography was very complimentary of the property & Marks personal input throughout was very re-assuring & professional.Exceptional & would highly recommend.
Jim · 25 November 2023
Agent replied · 21 March 2024
Hi Jim, thank you so much for leaving this 5* review. We strive to deliver the best service ppossible and are glad to meet expectations.
★★★★★ 5/5
GoogleI’ve used Newton Fallowell previously and had a good experience.
In comparison to other estate agents these are way above the rest.
Once again the service from Newton Fallowell has been first class from start to finish.
Communication is something a lot of estate agents lack but Newton Fallowell have excellent communication and are there to guide you every step of the way.
They are professional and you can see they really are passionate about their job.
First class service from Jane.
Thank you for making my move a pleasant and easy one.
Vicki · 2 September 2023
Agent replied · 30 September 2023
Hi Vicki. Thank you for taking the time to leave this wonderful 5* review. It really is appreciated! Jayne will be made up with your kind words and we wish you the best moving into your new home.
★★★★★ 5/5
GoogleOur property was very difficult to market, but Newton Fallowell rose to the challenge magnificently. Staff were unfailingly helpful and responsive. Simon Shilton was quite outstanding. He went far beyond professional requirements, providing consistently wise advice and exceptional personal support and service. Our apartment has now been sold, and we are extremely grateful to Simon and Newton Fallowell.
Alasdair · 9 July 2018
Agent replied
Brian Thomson, thank you for your kind words and this wonderful review. We are always more than happy to assist you if anything else comes up. Take care!
★★★★★ 5/5
GoogleI want to say thank you to the amazing team Jayne McSheffrey and Ben Shilton from Newton Fallowell ! We start our journey 6 years ago and they never disappoint me. I decided to rent a bigger house and I was happy to see, my dream home listed on Newton Fallowell agency . From the first call when I arranged a viewing till the day when I got the keys from the house Ben and Jayne did everything for me to get the house. They are professional and trustworthy and they make sure the process for renting a new house will be easy for me. They care about their clients and they treat you with kindness and respect . Thank you for being the best, Newton Fallowell !!!!
Gabriela · 15 July 2023
Agent replied · 29 July 2023
Thank you Gabriela for leaving this review. We're glad your experience matches up with our high customer service standards.
★★★★★ 5/5
GoogleI cannot rate Newton /Fallowell estate agents highly enough . From our first contact with Ben , Ben and the team have been extremely professional .
I would highly recommend Newton/Fallowell estate agents .
Regards Tim Hassell
Tim · 9 February 2023
Agent replied
Hi Tim, thank you for taking the time to leave this. Was a pleasure to work on behalf of your family. Kind regards from all at Newton Fallowell Burton
★★★★★ 5/5
GoogleRecently rented a property through Newton Fallowell. Dealt with Ben for the viewing and Jayne for the paperwork. Very quick turnaround from viewing to moving in. Kept updated at every point. Will definitely recommend
Amy · 25 April 2023
Agent replied · 24 June 2023
Hi Amy, glad you were happy with your service. Thank you for leaving this review its really appreciated.
★★★★★ 5/5
TrustpilotExcellent Rental Agency
I have used Newton Fallowell for over 20 years as a letting agent for my property in Leicester.Never once in all those years have they let me down. I always get prompt replies to my emails and phone calls.If they is any problem with my property they inform me immediately and go out of their way to assist with resolving any issues with the house. I would highly recommend Remi and the team there to anyone needed a local rental agency.
Geoff · 9 August 2021
★★★★★ 5/5
GoogleThanks Jayne and Ben, you've made the moving process so easy and quick.
Cleo · 27 July 2024
Agent replied · 22 October 2024
Hi Cleo, Thank you so much for leaving this 5 star review, Jayne and Ben will be delighted.
★★★★★ 5/5
GoogleFirst time renting and these guys have been great from start to finish. Shout out to Jayne who I have mostly been dealing with, extremely helpful and very enthusiastic just like everyone I've spoken to in this branch.
Jim · 11 November 2022
Agent replied
Many thanks for your review. We appreciate this immensely.
★★★★★ 5/5
GoogleI would highly recommend Newton Fallowell Burton to anyone, right from the start and all the way through my tenancy Ben and Jayne were very kind and helpful and always communicated very well.
Jack · 25 April 2023
Agent replied · 24 June 2023
Hi Jack, we appreciate the kind words and you taking the time to leave this review.
★★★★★ 5/5
GoogleFab service! Jayne has been so friendly and useful throughout the process and has made everything very easy.
Megan · 22 April 2024
Agent replied · 21 June 2024
Many thanks Megan for the great 5* review, and your kind words. Jayne will be delighted.
★★★★★ 1/5
TrustpilotThis company has no regard for the…
This company has no regard for the tenant!
They prioritise their landlords requirements and are heavily commission focused.
The staff can be rude and unhelpful!
Customer · 10 July 2026
★★★★★ 5/5
GoogleFantastic service! Mark and Sharon were very professional, had good communication and fast fast-paced service. Couldn't have asked for anything more. Thank-you.
Rebecca · 21 January 2024
Agent replied · 21 March 2024
Thank you so much for leaving this 5* review. Its really appreciated.
★★★★★ 5/5
GoogleI chose Burton, Newton and Fallowell after inviting many estate agents to value 2 properties.They quickly and professionally sold both properties and I could not have wished for kinder and more sensitive approach for winding up an estate.They were available for viewings and suggestions at all times.Thankyou Simon, Ben and the whole team.
Robert · 29 July 2019
Agent replied
Robert Sewell, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!
★★★★★ 5/5
GoogleJayne and Ben were amazing. From visiting the property to the application process, they made the process easy and quick. Would definitely recommend going with Newton Fallowell 😊 …
Harneath · 15 July 2023
Agent replied · 29 July 2023
Hi Harneath, thank you for taking the time to leave this review. Its really appreciated.
★★★★★ 5/5
GoogleVery helpful. We were sold within 2 weeks. Social media videos were a great idea!
Ben and Sharon and the team are very helpful!
Emily · 11 November 2023
Agent replied · 25 November 2023
Hi Emily, thank you for taking the time to leave this 5* review! Its really appreciated and we wish you guys all the best in your new property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
