Trusted Agent profile · Burton on Trent · Derbyshire

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Newton Fallowell Burton on Trent reviews

★★★★★ Great

659 reviews across 5 platforms

36 Station Street, Burton on Trent, Derbyshire, DE14 1AX

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Newton Fallowell's office in Burton on Trent, Derbyshire, at 36 Station Street, is rated 4.2 out of 5 across 659 reviews on five platforms, including 393 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of five awards Newton Fallowell won in 2026.

Google logo

4.8 / 5

393

Reviews on Google

This office

Facebook logo

4.9 / 5

34

Reviews on Facebook

This office

The Trusted Agent logo

4.9 / 5

28

Reviews on The Trusted Agent

This office

The Trusted Agent logo

5.0 / 5

7

Reviews on The Trusted Agent

This office

Trustpilot logo

197

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Newton Fallowell Burton on Trent

The roots of the Burton upon Trent branch go back to the 1970s and the branch relocated to 36 Station Street in 2004. The branch briefly relocated following a fire in 2014, but has returned home to Station Street, which reopened following extensive refurbishment. The superb, ultra-modern office is located right in the centre of the town with a large public carpark to the rear The long-serving team, backed up with the power of the Newton Fallowell marketing brand, has seen the Burton upon Trent branch grow considerably over the years. It offers residential property sales, letting management, financial services and aims to satisfy all property-related services, whether themselves or by referral. “We’ve got great local contacts and we know that service and reputation is everything. The team is friendly, professional, proficient offering local knowledge from local people.” Simon Shilton, Managing Director The branch’s lettings team has won the Newton Fallowell award two years’ running for its performance. - See more at: http://www.newtonfallowell.co.uk/branches/burton-estate-agents#sthash.z69NC5JV.dpuf

Awards

The Trusted Agent 2026 results for Newton Fallowell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on The Trusted Agent

Showing 28 reviews on The Trusted Agent only. Show every review

5/5

The Trusted Agent
Buyer

friendly and personal service

We bought our house from a family who had chosen Newton Fallowell as their agents. From the first phone call they were friendly and efficient. Nothing was too much trouble and Simon Shilton became more like a friend (even though we never met). He did research into planning permission for us and kept us up to date every step of the way. We even got a welcome to your new home card when we moved in! Really professional but with a traditional service and attention to detail. Thanks very much x

Kirsten · 12 April 2018

5/5

The Trusted Agent

Our 'go to' Estate Agent

Simon and his team are our family 'go to' Estate Agent every time. We have bought and sold through them several times since 2005 and have always found them to be professional and caring, with the ability to carry on smiling (through gritted teeth sometimes I'm sure) when thjngs get stressful! I havd also usedvthem as Agents for my rental property for many years and John and Ben do a greag job, keeping things ticking over nicely. So it's definitely a 5* from us

Cherie · 15 August 2017

5/5

The Trusted Agent
Buyer

Highly Recommended

We bought through Newton Fallowell in May 2018 and would highly recommend them. In particular, Sharon and Simon were extremely helpful, always available to take our calls and when our solicitors weren't particularly competent, they were always on hand to try to chase things up. We would have no hesitation in using Newton Fallowell when we move in the future!

Morgan · 19 September 2018

5/5

The Trusted Agent
Seller

First experience of selling a house and it went like a dream

As soon as I met Simon, I knew I had found the right person. I needed someone who I could trust to sell my house while I was out of the country. As a first time seller I very much appreciated the advice given, the practical help offered and the friendliness of all the staff in the Burton office.

GJ · 27 January 2017

5/5

The Trusted Agent
Seller

Fabulous personal service, nothing too much trouble at good price

From beginning to the end, of selling a deceased relatives property, the service was superb. Nothing was too much trouble, with the sale tailored to fit my circumstances with no increase in the reasonable price charged. Massive thanks to Simon and Sharon who made everything so easy and kept me informed all times.

Nc · 13 June 2017

5/5

The Trusted Agent
Buyer

Great Service

The Burton office and in particular Ben made the whole buying process a breeze. From initial viewing to collecting the keys the whole process was as stress free and easy as possible. I would definitely recommend them to anyone looking to buy or sell a house.

Joe · 10 May 2018

5/5

The Trusted Agent

Great Personnel Service

Excellent personnel service from both Simon and Sharon. Traditional local agent in our town (Burton on Trent) who understand the local market and empathize with vendors and buyers concerns. Will use them again!

ALAN · 7 December 2018

5/5

The Trusted Agent
Seller

Overall excellent service

Great team of staff...they were excellent at giving advice and the property was sold very quick with very little fuss. Thank you to Simon and the team for the professionalism in selling my property.

Natalie · 5 January 2018

5/5

The Trusted Agent
Buyer

very professional Great service

Simon the md of this branch was brilliant, he gave the personal touch and great attention to detail. I would definitely recommend Newton Fallowell to friends and family.

Darren · 27 January 2017

5/5

The Trusted Agent
Seller

An estate agent you can trust

Having approached several estate agents when I initially decided to sell up, I found Newton Fallowell to be the best. An approachable and reliable team to deal with, providing a friendly and professional service when called upon. When issues arose they were able to help me resolve them to get things back on track and eventually into my new home. They are competitively priced and I would definitely recommend them to anyone selling their home.

Gr · 23 August 2017

5/5

The Trusted Agent

Excellent service

From the start of our sale to the end,Newton Fallowell provided an excellent and professional service particularly Sharon and Sandra.

Alison · 27 September 2019

4.8/5

The Trusted Agent
Seller

great

All went well. very happy with a smooth transaction. Thanks to all the staff

S · 23 January 2020

5/5

The Trusted Agent

Usual excellent service

Usual excellent service from Simon , Sharon and all@ Newton Fallowell Burton on Trent ‘.

James · 20 July 2018

5/5

The Trusted Agent
Buyer

EASY TRANSACTION FROM SIMONS TEAM

Straightforward and easy transaction from Simon and his team at NF, as always .

James · 22 January 2018

4.8/5

The Trusted Agent
Seller

Helpful agents, not great solicitors

The process of buying my house was good with NF. They did however recommend their own solicitors (Beightons) to the seller. This wasn’t a great move as both of us experienced frustration. Lots of silence, no comms. By all means use NF, but not Beightons

Darren · 1 February 2020

5/5

The Trusted Agent

Do what they say on the tin!!

After some disappointments in purchasing,this team were first class in their approach,, finding an alternative property for us and negotiating to overcome some late hurdles.. Communication was excellent and I highly recommend them to anyone. Many thanks for all your help David Belton and Jackie Patching

David · 29 August 2017

5/5

The Trusted Agent
Seller

Excellent service

Cannot fault the service, local market knowkedge, or dedication. Nothing was too much trouble to make the sale as pain free as possible for me the vendor. Would definitely use again and recommend them to anyone without hesitation.

Garry · 16 March 2017

5/5

The Trusted Agent

Excellent service from supportive and knowledgable staff.

A great team who keep you informed through every step of the buying and selling process. Very professional staff who respond expeditiously to requests for information. I would heartily recommend their service to potential customers.

Stephen · 5 December 2017

5/5

The Trusted Agent
Seller

Excellent friendly service top quality would highly recommend

From the first appointment to showing potential buyers round there excellent service was second to none. Friendly but professional service is assured. Would totally recommend to anyone thinking of buying or selling a property.

Colin · 10 March 2017

5/5

The Trusted Agent

house purchase and advise

I find the staff very friendly, helpful and informative. we have purchased several properties from this agent and will use them again. we also recommend them to other potential buyers and sellers alike

Alan · 15 January 2017

4/5

The Trusted Agent
Landlord

very good and straight forward agency

i have recently bought a property with them they are very good no issues no pressure of taking mortgage with them they are just flexible and cool minded very happy

Maria · 22 March 2017

4.6/5

The Trusted Agent
Seller

Excellen

Really glad we went to market with Newton Fallowell. Any issues were promptly addressed with excellent customer service and upmost professionalism. Would highly recommend.

Steven · 11 February 2020

5/5

The Trusted Agent
Seller

Service

Service was excellent throughout the purchasing process, even when there were a few complications all the staff explained all they could honestly and clearly

James · 10 January 2020

5/5

The Trusted Agent

Great estate agents.

Newton Fallowell have been great from start to finish of the purchase of our property. Good communication throughout and responded to queries very quickly. Thank you.

Katherine · 19 December 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Newton Fallowell Burton on Trent

What do sellers say about Newton Fallowell Burton on Trent?

11 reviews from sellers, rated 4.9 out of 5 on average. For example, GJ wrote: "As soon as I met Simon, I knew I had found the right person. I needed someone who I could trust to sell my house while I was out of the country. As a first time ..."

What do buyers say about Newton Fallowell Burton on Trent?

6 reviews from buyers, rated 5.0 out of 5 on average. For example, Kirsten wrote: "We bought our house from a family who had chosen Newton Fallowell as their agents. From the first phone call they were friendly and efficient. Nothing was too ..."

Has Newton Fallowell won any awards?

Yes. In The Trusted Agent 2026 awards: Newton Fallowell, Burton on Trent won Platinum; Newton Fallowell, Retford won Gold; Newton Fallowell, Newark won Trusted Agent; Newton Fallowell, Mansfield won Trusted Agent; Newton Fallowell, Peterborough won Trusted Agent.

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