Newton Fallowell Burton on Trent reviews

★★★★★ 5/5

Google

After getting approaches from a few companies regarding the letting of my upmarket property I chose Newton Fallowell. I did this initially because of their prompt service and excellent understanding of the local market. At all times they open to suggestions and being the first buy to rent let I needed a good deal of assistance - all of which was invaluable. At all stages of the process, from the initial approach to the marketing , securing and moving in by the tenant I found them to be extremely professional and gace me vital advice. I would have no hesitation whatsoever in giving then a 5 star rating . Ian Middup

Ian · 22 May 2024

★★★★★ 5/5

Google

Jayne has been quick and efficient throughout the whole process of finding a place to rent to the finalisation of everything. I could not recommend this company more.

Olivia · 27 July 2024

★★★★★ 5/5

Google

Ben and team have been very helpful throughout the process of letting our property. Receptive and communicate really well.

Ahsan · 7 December 2024

★★★★★ 5/5

Google

I bought a house through the Burton office, my experience with this office has been positive, the communication has been very good, and when I needed some persistent chasing done with the vendors solicitor, this was always done by Simon or Abi and communication back was always good and effective. Appreciate your help with our move into our lovely new home. :)PositiveResponsiveness

Martin · 22 June 2021

★★★★★ 5/5

Google

In my lifetime I have dealt with multiple lettings agents and none of my experiences habe been great to be honest. Ive noticed in recent years as the demand for rentals intensifies that this has only added to the poor service I've experienced previously. So, imagine much to my pleasant surprise when me and my partner looked to view a rental in South derbyshire to have finally dealt with lettings agents that were everything you'd want and need from a lettings department. Having been lucky enough to view and then apply for the property we wanted to let, the entire process has been seemless.from start to finish. Ben and jayne have made the whole thing so easy. If you need to email them, you get a swift response. They will always answer your calls. And if you're expecting a call that call will come. I know it all sounds very basic but these basics have always lacked in my experience previously. So thank you for restoring my faith and showing me that efficient and reliable lettings agents do exist! They are also extremely polite and pleasant to.boot! Highly recommended using Newton fallowel Burton lettings department and am so glad to have them as my agents now

John · 22 April 2024

★★★★★ 5/5

Google

I had a great experience with Craig at Newton Fallowell. From start to finish, he was professional, knowledgeable, and helpful. I was kept informed at every step during the buying/selling process and all my questions were answered quickly. I would highly recommend Newton Fallowell to anyone looking for a reliable estate agent. Thank you for your fantastic service!

Ellie · 12 March 2025

★★★★★ 5/5

Google

Absolutely fantastic service from day one. I found Newton Fallowell via their google reviews and I was impressed with so many 5* reviews. The communication has been brilliant and I’m really impressed with the service so far. Highly recommend.

Saif · 5 October 2025

★★★★★ 5/5

Google

Absolutely first class service.They really went the extra mile. My property wasn’t the easiest to sell as it needed work, but it wasn’t a problem for Ben, Sharon and the team. Newton Fallowell was definitely the right choice.

Phil · 25 October 2023

★★★★★ 5/5

Google

I found Newtons to be outstanding from my initial contact they we fast to reply, easy to talk to, and extremely knowledgeable about the area. I would highly recommend this company.

Nicola · 14 December 2025

★★★★★ 5/5

Google

I have just recently used Newton fallowell to get a new home for my Daughter and I. Jayne was wonderful and really supportive and made sure that the whole transition was as stress fee as possible. Highly recommended.

Hayley · 21 October 2023

★★★★★ 5/5

Google

Craig was an absolute pleasure to deal with. He looked after my purchase every step of the way. Brilliant !

Andy · 22 September 2024

★★★★★ 1/5

Trustpilot

Penny-pinching slumlords

I was a tenant for five years. I wasn't very clever and never challenged the annual rent increase of £50. I eventually found out I was paying more than £150 compared to my neighbours.

Irate · 18 July 2026

★★★★★ 1/5

Trustpilot

bought a house from them

bought a house from them. they claimed they had the keys. when i went to their office to collect them ( a visit made by appointment) the keys were not there. almost a month later i have no keys. I cant get into their office- it is 200 miles away from me- and they refuse to leave the keys at the property or to post them.said its not their probem. completely shameful bunch at brigg, lincs. avoid at alll costs.

Cottage · 5 June 2025

★★★★★ 5/5

Google

The lettings department at Newton Fallowell provides a very professional and helpful service. Ben and Jayne make a great team and always give polite, timely and supportive attention to me as a Landlord. I have let out property for many years and experienced variable service from other agents - Newton Fallowell are a refreshing change with consistently high levels of service. They use their initiative and knowledge and take much of the stress out of letting. I have no hesitation in recommending them.

Adele · 21 January 2024

★★★★★ 5/5

Google

I have rented with Newton fallowell for a few years after they took over from a different agency and the change was very noticeable and very welcome . Jayne and Ben are always at the other end of a phone or email and couldn’t be more accommodating. Nothing seems too much trouble. They have recently helped me to find a new home and I’m very happy to be staying with Newton and fallowell.

Amy · 7 June 2024

★★★★★ 5/5

Google

A huge thank you to Jayne and Ben for their support in finding a new home. Jayne was understanding and responsive, she arranged a second viewing for me! SK :)

Melody · 29 February 2024

★★★★★ 5/5

Google

Sold our house via NF in November 2020 and bought a new one (just completed yesterday) with NF also. Great experience, a very professional and friendly/approachable team. Particular thanks to Ben F, Sharon and Simon who always made everything feel seamless and stress free (as we all know, buying and selling houses can be challenging for many!)

Wendy · 29 April 2021

★★★★★ 5/5

Google

I have experienced excellent service from Newton Fallowell from my very first phone call to them. They are friendly, professional, and helpful. Jayne, the Lettings Administrator, has been fantastic and has gone above and beyond to support me with the lettings process. Ben, the Lettings Manager, is knowledgeable and efficient. Both of them have offered outstanding customer service and their communication has been excellent. I can’t recommend highly enough!

Claire · 28 July 2024

★★★★★ 5/5

Google

I wanted to thank Simon for his amazing service during a protracted house purchase. Simon went over and above to facilite this sale. We are extremely grateful for all his help and assistance in getting this over the line.

Pat · 1 July 2023

★★★★★ 5/5

Google

Fantastic job they've done, amazing team,Jayne & Ben were the best just when we needed help.Thank you so much for sorting out our new accommodation, great result, keep up the good work!

George · 22 December 2023

★★★★★ 5/5

Trustpilot

My experience as a buyer was amazing…

My experience as a buyer was amazing with Newton and Fallowell. I was regularly emailing estate agents as we were looking for a particular build, in a particular area and budget. I emailed Newton and Fallowell and a response from Kayrn advising me of a new instruction due to the market - it was everything we were looking for! We were able to view the house before it went into the market and our offer was accepted! Kayrn's communication throughout the whole process was amazing and guided us through the process. Thanks to Kayrn we got our dream home after months of searching! X

Joanne · 11 August 2022

★★★★★ 5/5

Google

Newton Fallowel helped me to find tenants rather quickly, and managed the whole process smoothly and efficiently. Big shout out to Ben and Jayne, thank you for all your help, great experience to work with you 😃 …

Dasa · 15 July 2023

★★★★★ 5/5

Google

We were most impressed initially by the demeanour of the estate agent who visited our house. Rather than being brisk and pushy, like some, he was courteous, well-spoken and reassuring. Equally, although we had left it until late summer to put the house on the market, all viewings were carried out by the agents and it was evident from feedback that they were doing a good job. From the photography to the online brochure, Newton Fallowell served us well, charged less than the opposition and ultimately sold our house for us. We cannot fault them.

Paul · 22 November 2023

★★★★★ 5/5

Google

Having decided to sell, I got 4 local estate agents to come out and value my property. It wasn't even close, Ben of Newton Fallowell stood out as the obvious choice to handle the sale. Not only could he justify his valuation but I felt that this was someone i could work with if it turned out to be a difficult or long & protracted sale. As it turned out, my property was only on the market for 2 weeks before i accepted an offer. During conveyancing Ben co-ordinated all parties and chased up any loose ends as they arose. Communication was great throughout the process & all emails & whatsapp messages were replied to in a timely manner. In short Ben of Newton Fallowell delivered exactly what he said he would on the first day we met, for which i am very grateful. I would definitely use his services again.

Andre · 18 November 2023