Every review we hold for the Burnham office, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsProfessional, Proactive and Personable
The Lettings Agency at the Frost Partnership are amazing and I know I can rely on them 100%.
Wendy Taylor who manages this side of the business is professional, on-the-ball and always has a solution to a problem. Wendy has a great team who ensure all paperwork, legalities and payments are always up-to-date.
Frost have a great network of experienced, trained professional tradespeople who can attend to emergencies and turn any necessary work around very quickly and efficiently.
Martin · 29 November 2017
★★★★★ 5/5
FacebookThe Lettings Agency at the Frost Partnership are amazing and I know I can rely on them 100%.
Wendy Taylor who manages this side of the business is professional, on-the-ball and always has a solution to a problem. Wendy has a great team who ensure all paperwork, legalities and payments are always up-to-date.
Frost have a great network of experienced, trained professional tradespeople who can attend to emergencies and turn any necessary work around very quickly and efficiently.
Martin · 29 November 2017
★★★★★ 5/5
GoogleThe Frost Partnership team were great during the sale of our flat - kept us updated, proactive in helping, and did extra bits for us during Covid. Would definitely recommend.
Ingrid · 22 June 2022
Agent replied
Hi Ingrid,
Thank you. That's fantastic to hear; we're so pleased the Burnham Sales team were great during the sale of your flat. We will pass your comments on to them and … More
★★★★★ 1/5
FacebookPoor customer service. Couldn't get the contract right. They used underhand tricks to try and get more money from me when all I wanted was an introductory only service. I didn't get what I wanted as landlord and I'm embarrassed for what the tenants might think.
David · 25 October 2016
Agent replied
Dear David,
We are disappointed to hear that you are unhappy with the service provided to you. Your comments have been noted and we understand that the manager is currently in contact with you.
…See more
★★★★★ 1/5
GoogleBad experience and had random guys as room mates
Dori · 23 June 2025
★★★★★ 5/5
GoogleWe found the whole team at Frost’s Burnham really helpful, professional and responsive. They were recommended to us when we were planning to sell our flat and they exceeded our expectations with a well researched valuation followed by …
Jennifer · 4 October 2020
Agent replied
Hi Jennifer,
Many thanks for taking the time to write this glowing 5* review for our Burnham team. … More
★★★★★ 5/5
GoogleI have been using ADK for a while now and it's been a positive experience!
The setup and usability of the system, is extremely easy. You can also amend/change the graphics offered, to match your branding easily through Canva.
If you need to start building an online presence, ADK is certainly a friendly company that you should be reaching out to.
Scott · 28 June 2022
★★★★★ 5/5
Facebookthe speed of response, the pleasant staff made dealing with Frost a great experience. Tracey fully understood my objectives and I could not be happier with the outcome.
Maoliosa · 4 August 2022
Agent replied · 30 April 2023
Hi Maoliosa,
Thank you so much for taking the time to write a recommendation.
We are delighted to read that a proactive and speedy property service from a friendly team gave you a great property experience.
We will pass your comments on to all concerned.
Best wishes from all at The Frost Partnership Estat Agents
★★★★★ 5/5
FacebookExcellent service from beginning to end. Always helpful and realistic with advice, and lots of support along the way.
Melinda · 10 June 2023
Agent replied · 4 July 2023
Hi Melinda,
Thank you for taking the time to write this lovely recommendation! We're delighted to read that you've received excellent customer service and support.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 4/5
GoogleI really liked staying at StudentStay. Thank you!
Leonie · 23 June 2025
★★★★★ 1/5
TrustpilotWORST EXPERIENCE IN MY LIFE THEY HAVE…
WORST EXPERIENCE IN MY LIFE THEY HAVE MADE MY LIFE HELL!!!!! THEY ARE VERY RUDE SPECIALLY POOJA SHAH!!!
I wouldn’t recommend them even 1% try to get another agency that cares for you they made me clean the house professionally for 200£? I mean I lived there paid rent of course I it LOOKS USED?!?! They have taken money from my deposit?
Sara · 19 April 2022
★★★★★ 5/5
GoogleAndrew (and everyone i dealt with) at The Frost Partnership in Burnham was fantastic in the sale of our property (3 bed semi detached house in Burnham). …
Dos589 · 4 October 2017
★★★★★ 1/5
TrustpilotThey will send people in to your…
They will send people in to your accommodation with no regard for “The tenants right to peaceful enjoyment of property” or whatever the ONLY thing they really have to oblige the tenant.
Twice I returned home to discover the premises had been entered unlawfully by agents of theirs.
ALL their employees are of the “go f yourself” disposition. Rude, impolite, arrogant and incompetent.
Mark · 22 January 2022
★★★★★ 5/5
FacebookI recently used Frost's Burnham Lettings for the first time and was very pleased with the service. Wendy Taylor in particular made the whole process easy and straightforward. I'm happy to recommend!
Aileen · 21 November 2021
Agent replied · 30 April 2023
Hi Aileen,
Many thanks for taking the time to write this 5-star recommendation for Wendy and our Burnham team.
We're delighted to read that you were pleased with the effective and efficient property service they provided.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
View AgentsGreat customer service.
Great customer service. Wendy went out of her way to get everything completed in the short amount of time I had, as well as working around my schedule.
Simon · 4 September 2016
★★★★★ 5/5
TrustpilotGreat customer experience
Great customer experience, great people management, all in all a pleasurable sale experience. Managed expectations for myself and my wife well during the initial phase.
Chris · 25 October 2024
★★★★★ 4/5
TrustpilotCarla Reynolds from property management…
Carla Reynolds from property management has been extremely helpful and quick responding to any queries I may have regarding the property I rent from them.
Emily · 18 October 2024
★★★★★ 5/5
GoogleSupportive agents, always available on the phone and easy to reach. Friendly team to liaise with.
Elisabeth · 22 June 2023
Agent replied
Many thanks for taking the time to write this 5* review for our Burnham team. We are delighted to hear that they were supportive and a friendly team to liaise with. We will pass your comments on to them and also to our senior management … More
★★★★★ 1/5
TrustpilotBe careful with these people
Be careful with these people. When moving into rented accommodation they did not address any issues that we felt needed to be fixed, simply ignoring our emails. When we moved out, they tried to take money from our deposit to fix issues with the house that already existed before moving in. A deposit should not be there to fix existing maintenance issues.
Jules · 9 December 2021
★★★★★ 1/5
TrustpilotAvoid at all costs
Avoid at all costs. I have rented a flat from them for 2 years, it has been 2 months since I have done the check-out and they still haven't refunded my deposit. Plus, they have tried to find the tiniest details to hold money from my deposit... their excuse to charge me £90 cleaning fee is a discoloured sealant in the bathroom.
Morgane · 5 November 2021
★★★★★ 5/5
View AgentsExcellent professional service.
We recently used Frost Partnership to sell our house and purchase our new home. We found them to be extremely professional and polite. They are knowledgable of the area and have good housing stock at realistic valuations. All the staff were helpful we were very happy with the way they performed our viewings. I would highly recommend their service if you are looking to buy or sell property in the area.
Jonathan · 22 February 2019
★★★★★ 5/5
FacebookOur thanks go to Ben Levi of the Chalfont branch for his professionalism, efficiency and high level of communication. We always knew where we stood in the process and he dealt with our questions with unfailing politeness. Thank you.
Sandra · 5 December 2018
Agent replied
HI Sandra,
Thank you so much for taking the time to write this glowing review for Ben. We're delighted to hear that he provided you with an excellent level of customer service and professionalism. We will pass your comments on to both Ben and our senior management team. Best wishes from all at The Frost Partnership
★★★★★ 5/5
TrustpilotPurchasing a flat
I couldn't be more pleased with my experience with the Frost Partnership. My main contacts were Lee and Alison and they were both extremely responsive, helpful and professional throughout the purchase of my flat. I was particularly impressed with how quickly they responded each time I needed information or documents. They've been such a pleasure to work with.
B · 19 April 2022
★★★★★ 5/5
FacebookGreat experience working with Frost on the sale of my flat, they secured a great price and were efficient and helpful throughout the whole process.
Will · 3 March 2022
Agent replied · 30 April 2023
Hi Will,
Thank you for taking the time to write this 5* review.
We are delighted to read that you received an effective and efficient property service during the sale of your flat.
Best wishes to you from all at The Forst Partnership Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
