Every review we hold for the Burnham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPurchasing a flat
I couldn't be more pleased with my experience with the Frost Partnership. My main contacts were Lee and Alison and they were both extremely responsive, helpful and professional throughout the purchase of my flat. I was particularly impressed with how quickly they responded each time I needed information or documents. They've been such a pleasure to work with.
B · 19 April 2022
★★★★★ 5/5
FacebookGreat experience working with Frost on the sale of my flat, they secured a great price and were efficient and helpful throughout the whole process.
Will · 3 March 2022
Agent replied · 30 April 2023
Hi Will,
Thank you for taking the time to write this 5* review.
We are delighted to read that you received an effective and efficient property service during the sale of your flat.
Best wishes to you from all at The Forst Partnership Estate Agents
★★★★★ 5/5
View Agents SellerSupportive and professional
The Burnham Frost Team have been wonderful in their support, perseverance and professionalism throughout our sale and purchase experience. Andrew in particular has been a great asset when trying to navigate through negotiations. The property market has been an extreme experience over the last year and they have continually and consistently maintained a high service throughout our dealings with them.
Amy · 8 September 2021
★★★★★ 5/5
FacebookAn absolute pleasure to deal with Frost, and in particular, Karen Morris. We are delighted with our new home and couldn’t recommend the Frost Partnership more for a friendly and professional service. 10/10
Mark · 26 June 2020
Agent replied · 30 April 2023
Hi Mark, Thank you for taking the time to write this glowing review for Karen and the Windsor team. We're delighted to read that you received a friendly and professional property service, and found a new home that's perfect for you.
Wishing you every happiness in your new home.
Best wishes from all at The Frost Partnership Estate Agency
★★★★★ 5/5
GoogleI had a great experience with Frost.
I had a lady Wendy who was dealing with me and all I can say is she is extremely …
Shivani · 4 October 2021
Agent replied · 14 June 2024
Hi Shivani,
Many thanks for taking the time to write this 5* review for our Burnham Lettings team. We are delighted to read that Wendy went above and beyond. We will pass … More
★★★★★ 5/5
GoogleFantastic experience with the team at Frost's. friendly, helpful and very professional I would highly recommend them to any one. one of the best agents I have used
Keith · 22 June 2021
Agent replied · 14 June 2024
Many thanks, Keith, for leaving this fantastic 5* review for the Burnham team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookHighly recommended. professional and friendly service from Alison. she kept things moving along with our sale and always kept us informed. Will definitely be using them again.
Kelly · 27 August 2021
Agent replied · 30 April 2023
Hi Kelly,
Thank you so much for taking the time to write this glowing recommendation for Alison.
We are delighted to read that she provided you with an efficient and effective property service.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
View Agents TenantRenting From the Frost Partnership - Burnham Office
Frosts were the only agents to provide a number of suitable properties.
Wendy Taylor deals with everything brilliantly.
Many Thanks
Neil
Neil · 11 October 2017
★★★★★ 5/5
GoogleProfessional, courteous, informed, persistent, patient. For us, our timing wasn't good- it wasn't the easiest time to sell a house - but Frost stuck with it and made it happen. Highly recommended.
Joan · 22 June 2020
Agent replied
Hi Joan
Many thanks for taking the time to write this 5* review for our Burnham team.
Your kind words are high praise indeed! … More
★★★★★ 5/5
FacebookAn estate agent a bit different from the rest! As a buyer, I would certainly recommend Frosts in CSG.
Simon · 13 June 2018
★★★★★ 5/5
GoogleFantastic estates agents with a great understanding team. Recommend.
Jan · 22 June 2023
Agent replied
Hi Jan - Many thanks for taking the time to write this 5* review for our Burnham team. We are delighted to read that you found them to be a great understanding team and that you would recommend them. … More
★★★★★ 5/5
FacebookExcellent, friendly, professional service. Did what they promised to do, when they promised it, kept me informed and went the extra mile when things looked difficult. Would definitely recommend them.
Jasper · 17 April 2019
Agent replied
PS This post is about the Ashford Middx branch of Frosts. Thanks, Alex and Andy.
★★★★★ 1/5
TrustpilotThey have not paid back my deposit for…
They have not paid back my deposit for 3 months now. I moved out of the property rented in July. Have been calling them and sending emails with no response as to when the deposit will be paid back. During the tenancy did not get much support. Definitely do not recommend the agency.
Natalia · 11 October 2021
★★★★★ 5/5
GoogleGreat team and excellent service provided to buy our first home, process was quick and efficient, kept us updated all the time. Thanks to Frost partnership Burnham. Very grateful
Lil · 22 June 2019
Agent replied
Hi Bilal,
Thank you so much for your positive comments. We're delighted to hear that you … More
★★★★★ 1/5
TrustpilotHi,Communication is important.
Hi,
Poor communication and unjust treatment.
Thank you
Bonnie · 6 January 2025
★★★★★ 5/5
GoogleI have been using Agency Design Kit for 8 months now and find the daily social media suggested postings very helpful. When you need to post and are short of time or ideas - they are just there ready. One agent per area and very reasonably priced.
JP · 28 June 2022
★★★★★ 5/5
View Agents TenantFantastic customer service
Wendy Taylor was simply brilliant during the process of us sorting out our tenancy.
Jose · 15 February 2018
★★★★★ 5/5
GoogleMiles ahead than other Estate Agents in the area!
You can feel the difference in service the moment you make the first connection …
Ashu · 4 October 2020
Agent replied
Hi Ashu
Many thanks for taking the time to write this superb 5* review for Mark and the Burnham office. … More
★★★★★ 5/5
GoogleWendy Taylor at Frost was amazing in helping us find a rental property. She was always on the ball and nothing was ever too much. I'd highly recommend Frost.
Verity · 22 June 2018
Agent replied
Hi Verity, Many thanks for your fantastic 5* review and recommendation - we really appreciate your comments and will pass them on to the team. Best wishes The Frost Partnership
★★★★★ 1/5
FacebookMade an offer higher then the value the property was sold for, was told by a lady the property went for way over the initial price only to see it 6months later in the previous sales for less then what i had offered! Was told i would be getting a response to why this happened, 6days nothing, im writing this.
ياسر · 14 February 2019
★★★★★ 1/5
FacebookMade an offer higher then the value the property was sold for, was told by a lady the property went for way over the initial price only to see it 6months later in the previous sales for less then what i had offered! Was told i would be getting a response to why this happened, 6days nothing, im writing this.
Yasey · 14 February 2019
★★★★★ 1/5
TrustpilotTerrible Experience
Terrible Experience. Terrible Management. Stay out of them, they simply try take your money like scammers.
J · 12 August 2024
★★★★★ 5/5
GoogleStarted renting with Frost recently and they are amazing! I was in a situation where I needed a property ASAP and every agent I was speaking to were so rude, never got back to me and extremely I unsympathetic of my situation. …
Cx11y · 4 October 2022
★★★★★ 5/5
GoogleSo far great experience. Professional and friendly staff. Low commission. Awaiting house sale.
Adam · 22 June 2022
Agent replied
Many thanks for taking the time to write this 5* review for our Burnham Sales office.We are delighted to read that thus far you have had a great experience. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
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