5/5
View AgentsMoving house
We have just moved in to our new home and I would like to thank Wendy Taylor for being outstanding, wonderful & very helpful in the whole process from start to finish . She definitely gets 5?? For everything she done .
Trusted Agent profile · Burnham, Buckinghamshire
Verified
The Frost Partnership Burnham reviews
★★★★★
646 reviews across 4 platforms
73 High Street, Burnham, Buckinghamshire, SL1 7JX
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Burnham, Buckinghamshire, at 73 High Street, is rated 4.5 out of 5 across 646 reviews on four platforms, including 304 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of seven awards The Frost Partnership won in 2026.
304
Reviews on Google
This office
230
Reviews on Facebook
Business-wide
48
Reviews on View Agents
This office
64
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers20 reviews
The team at The Frost Partnership Burnham Buckinghamshire, helped me with the sale of my parents’ house recently. Mark Jones and his team provided an ...Read all 20 from sellers
Buyers2 reviews
Andy from Frost was fantastic during the whole the process of our purchase. I would like to thank him and the rest of the team with all their hard work and ...Read all 2 from buyers
Landlords5 reviews
I have rented other properties in the past but not dealt with such a professional organisation such as Frost or letting agent Wendy Taylor . From the moment I ...Read all 5 from landlords
Tenants7 reviews
Just wanted to say a massive thank you to Wendy who handled my tenancy, nothing was too much trouble and as time was tight for me, she managed to get me into ...Read all 7 from tenants
About The Frost Partnership Burnham
Our Burnham office covers: Burnham, Taplow, Dorney, Dorney Reach, Littleworth Common, Farnham Common, Farnham Royal, Cippenham.
Awards
The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Burnham office, from every platform, shown as written. First names only.
View Agents5/5
View AgentsExcellent Service from start to finish
Mark and the team provided a first class service from marketing our property to the day we completed the sale. The whole team are professional and efficient. I would highly recommend Frost and will be using them again in the future..
5/5
FacebookNow that the dust has settled I'd just like to express my thanks to you for the friendly and efficient way that you've managed the sale of mum's flat. It took a long time and was very frustrating at times, but you managed it brilliantly. All best wishes to you and yours and hope you have a Merry Christmas! Rob
1/5
FacebookHorrific customer service.... 22 days since I moved out of my rented property and still yet to receive a penny of my deposit back. I've lost count of the amount of times I've been promised it will be in your account tomorrow! I'm sure if the shoe was on the other foot it would be an entirely different story...
Agent replied
Hi Emily, We're very sorry to hear this. Please can you private message your contact details and the branch you have been dealing with so we can look into this. Many thanks, Kind regards
5/5
GoogleMark at Frost was fantastic during our process. Weird situation as he was not our estate agent but was the estate agent of the house we were purchasing. His advice, guidance and pro active nature ensured we got our process across the line.
Agent replied · 14 June 2024
Hi Richard. Many thanks for taking the time to write this 5* review for Mark from our Burnham team. We are delighted to read that he provided you with advice and guidance and ensured you got your process across the line . … More
5/5
GoogleWe have recently rented a property via The Frost Partnership. Excellent, friendly and professional service provided from Wendy all the way from the initial viewing to prompt answers to any questions we have asked after we have moved in. Would definitely recommend.
Agent replied
Hi Dave - Many thanks for taking the time to write this 5* review for Wendy Taylor from our Burnham Lettings office. We are delighted to read that you have always received excellent, friendly and professional service. We will pass your … More
5/5
FacebookFrost Partnership have been efficient and effective with the recent sale of 2 my properties situated in slough. They have been relaxed with the process, understanding and most importantly honest with the pricing strategy. I would definitely use them again and have no hesitation in recommending to others.
Agent replied · 1 August 2023
Hi Andrew, Thank you for taking the time to write this recommendation for our Slough team. We are delighted to hear that they have provided you with an honest and professional property service and that you would have no hesitation in recommending them in the future. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
FacebookFrost Partnership have been efficient and effective with the recent sale of 2 my properties situated in slough. They have been relaxed with the process, understanding and most importantly honest with the pricing strategy. I would definitely use them again and have no hesitation in recommending to others.
Agent replied · 30 April 2023
Hi Andrew, Thank you for taking the time to write this recommendation for our Slough team. We are delighted to hear that they have provided you with an honest and professional property service and that you would have no hesitation in recommending them… See more
5/5
FacebookMeeting with a good account manager was the best thing that ever happened to me. I lost a lot to fake account managers and brokers and it was hard to trust again but when I met Mrs. Kirkland Tina I recovered everything I had lost in a week, I was just grateful and speechless. I would love to recommend her to you viaEmail:kirklandtina7@gmail.comWhatsApp: +1 (970)638-3982facebook:Kirkland Tina
5/5
GoogleI am very happy with your work very helpful David give me good service thanks to everything
Agent replied · 18 October 2023
Many thanks for taking the time to write this 5* review for our Burnham team. We are delighted to read that David gave you good service and you were happy with his work. … More
5/5
GoogleI can't thank the frost partnership enough for all of the help they have given me in finding a flat to rent. I would like to specifically show my appreciation to Wendy, who has been most helpful, at every stage of my move. Whether during …
Agent replied · 14 June 2024
Hi Thomas, Thank you so much for your glowing 5* review of our Burnham team. We are delighted to read that Wendy has helped you through the flat finding process and has … More
5/5
FacebookMark and Frankie at the beaconsfield branch were absolutely fantastic at guiding us through our sale. We had high quality and quantity of viewings and we achieved a substantially higher final sale value than another agent had suggested. Professional and quick to return calls. Very happy with the service.
Agent replied
Hi Paula, That's great to read; we're so pleased the Beaconsfield team achieved a higher sale value for your property and were professional and responsive. Best wishes from all at The Frost Partnership Estate Agents
5/5
Facebookdealt with Wendy, who was incredibly helpful
Agent replied
Hi Luke, Many thanks for your recommendation - much appreciated.
5/5
FacebookThis was the most efficient and stress free move I have ever done. I cannot speak more highly of Wendy at the Burnham branch. I feel like she really took the time to get to know me and suggest properties that would suit. She is real diamond! I would recommend the Frost Partnership to anyone.
Agent replied
Hi Caroline, Many thanks for taking the time to post this fabulous 5* review for Wendy. We're delighted to hear that she excelled in making your move as stress free as possible. We'll pass you lovely comments on to both Wendy and our senior management team. Wishing you every happiness in your new home. Best wishes from all at The Frost Partnership.
5/5
GoogleThe design kit is great both in terms of quality and value. I’d definitely recommend and Emily is always more than happy to help!
5/5
GoogleWe have been renting out our property with Frost Partnership (Wendy) for a while now. We have had two tenants with them so far, and couldn't be more pleased with the service we have been received. Our property has only been vacant for a …
Agent replied
Hi Tracy, That's great to read; we're so pleased to hear that Wendy has delivered such great service. … More
5/5
GoogleDavid and Jill have both been amazing with the sale of my father’s flat. They have been nothing but helpful and communicative throughout and made the process a lot less stressful.
Agent replied · 3 May 2023
Thank you so much for taking the time to write this amazing 5* review for our Burnham Sales team. We are delighted to hear that David and Gill made the process a lot less stressful. We will pass your comments on to them and to our senior … More
5/5
GoogleWe both bought and sold through Frost in Burnham. Fantastic service on both sides throughout. Our has was originally up for sale with another agent and the experience was terrible, as soon as we changed to Frost this completely changed. A team of really nice people, would highly recommend using Frost to anyone.
Agent replied
Hi David, Many thanks for taking the time to write this 5* review for the Burnham team. We're delighted to hear that you received a friendly, professional and helpful … More
5/5
FacebookFound a property to rent through Frost. Vicky Lyle helped me through the process as I have never rented before. She was brilliant, incredibly helpful and responsive. I am new to the area and she was able to provide lots of local knowledge. I would most definitely recommend Frost.
Agent replied
HI Karen, Many thanks for taking the time to write this recommendation for Vicky. We're delighted to read that she provided you with a professional, knowledgeable and responsive property service. We will pass your comments on to Vicky and to our senior management team. Bets wishes to you from all at The Frost Partnership Estate Agents
1/5
TrustpilotLandlords Beware
Landlords Beware! This letting agent is terrible. They will match other estate agents lettings fees at 5-7% 'let only' fee but will then add additional charges such as 'tenancy agreement fee' of £456 as well as trying to add on other fees without your permission such as £30 for registering the deposit (which I did not ask them to do). In addition, they will charge 3% renewal fee as well as a £90 'memorandum of agreement fee' if the tenant stays on. I have worked with other estate agents who charge no renewal fee as there is no further work they have done (but may charge a small fee of about £30-40 for a renewal of contract). For a flat with a rental income of £1100, they charged me an additional £486 compared to other estate agents in the area who do not charge these additional fees. I regret my decision to give them my business and will never do so again. My advice would be to go to any other letting agent.
5/5
GooglePhenomenal service by Wendy, everything went so smoothly. Very happy with the new place.😊 …
Agent replied · 4 July 2023
Hi Daniel - Thank you so much for taking the time to write this 5* review for Wendy from our Burnham Lettings team. We are delighted to hear that you are happy with your new place and that everything went so smoothly. We will pass your … More
5/5
FacebookEloise was very accommodating and professional. She arranged convenient viewings and kept me up to date with all progress. I was very impressed and would certainly recommend to others.
5/5
GoogleAmazing service from Wendy in Burnham with helping us find a property - polite , pleasant and nothing was never too much trouble when contacting Wendy - thank you very much for all your help
Agent replied
Hi Jeremy - Many thanks for this fantastic 5* review for Wendy from our Burnham Lettings team. We are delighted to hear that you received amazing service from Wendy and nothing was ever too much trouble. We will pass your comments on to her and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleAmazing service from Wendy in Burnham with helping us find a property - polite , pleasant and nothing was never too much trouble when contacting Wendy - thank you very much for all your help
Agent replied · 6 August 2023
Hi Jeremy - Many thanks for this fantastic 5* review for Wendy from our Burnham Lettings team. We are delighted to hear that you received amazing service from Wendy and nothing was ever too much trouble. We will pass your comments on to her and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
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Questions about The Frost Partnership Burnham
What do sellers say about The Frost Partnership Burnham?
20 reviews from sellers, rated 5.0 out of 5 on average. For example, Julie wrote: "The team at The Frost Partnership Burnham Buckinghamshire, helped me with the sale of my parents’ house recently. Mark Jones and his team provided an ..."
What do landlords say about The Frost Partnership Burnham?
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Karlene wrote: "I have rented other properties in the past but not dealt with such a professional organisation such as Frost or letting agent Wendy Taylor . From the moment I ..."
What do tenants say about The Frost Partnership Burnham?
7 reviews from tenants, rated 4.9 out of 5 on average. For example, Kris wrote: "Just wanted to say a massive thank you to Wendy who handled my tenancy, nothing was too much trouble and as time was tight for me, she managed to get me into ..."
Has The Frost Partnership won any awards?
Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Burnham won Gold; The Frost Partnership, Feltham won Platinum; The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Ashford won Gold; The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Flackwell Heath won Trusted Agent; The Frost Partnership, Beaconsfield won Trusted Agent.
