Every review we hold for the Burnham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleStaff very friendly and helpful. I dealt mostly with Abbi who simplified anything I was unsure of.
Jean · 6 January 2025
Agent replied · 25 December 2024
Many thanks for writing this 5 star Google review for Abbi and our Burnham team. It was great to hear that the team was very friendly and helpful and that Abbi simplified anything you were unsure of. We will pass your comments on to them … More
★★★★★ 1/5
GoogleFrosts had our family house on the market for four months and managed only five viewings. They never made any proactive calls to update me and often failed to return calls. I have now changed to another agent. I would not bother using them again.
Gerard · 22 June 2023
Agent replied
Thank you for your review, we are sorry that we did not meet your expectations as your chosen Estate Agent. The matters raised will be looked into with senior management and taken up with the office to ensure that our usually high standards … More
★★★★★ 5/5
GoogleI contacted Frost Partnership at Burnham for a valuation as I was considering selling or extending my lease. The service was professional and the information provided made me aware of an option to extend the lease that I hadn't considered. I wouldn't hesitate to recommend them, as their knowledge of the local market is excellent.
Debra · 22 June 2022
Agent replied · 14 June 2024
Hi Debra,
Many thanks for taking the time to write this 5* review for our Burnham team. We are delighted to read that the service was professional and their local … More
★★★★★ 5/5
FacebookWe had an excellent service from the whole team, especially Gemma, who did a great job and we thoroughly recommend them.
David · 4 October 2018
Agent replied
Hi David, Thank you so much for taking the time to write this glowing 5* review for Gemma and the team. We're delighted to hear that you received excellent service and will pass your comments on to all involved.
Best wishes from all at The Frost Partnership
★★★★★ 5/5
GoogleAfter contacting Frost partnership to view a rental property with my partner, Wendy Taylor called back to offer different options to which she thought would be suitable as the property we had hoped to view was already rented out. …
Victoria · 4 October 2023
Agent replied · 18 October 2023
Thank you so much for this amazing 5 star Google review for Wendy from our Burnham Lettings team. We are delighted to read that Wendy made the process much easier for things to run smoothly and that you are very happy with the support as a … More
★★★★★ 5/5
GoogleI have used several estate agents in the past and Frost is definitely the best one I've used so far. …
Oye · 4 October 2024
Agent replied · 25 November 2023
Thank you so much for leaving this amazing 5 star Google review for Wendy and our Burnham Lettings team. We are so pleased to hear that Wendy was friendly, engaging and professional throughout the letting process and that she also gave you … More
★★★★★ 1/5
TrustpilotFrost company are really scammers
This company is absolutely annoying. The landlords have already asked for the highest possible price, and this company listed the property at that price, letting it go to the highest bidder, thereby undermining the market for their own benefit. The way they make money is absolutely disgusting.
For instance the landlords ask £1500 per month for 1Bedroom flat and these guys push the viewer to go for offer even more than £1700per month
Amir · 29 August 2023
★★★★★ 5/5
GoogleNothing short of exceptional
I liaised with Frost for the sale of a family member's property as they could …
Jo · 4 October 2024
Agent replied · 24 March 2024
Hi Jo - Thank you so much for writing this incredible, 5 star review for our Burnham Sales Team. It was a real pleasure to read that they were exceptional and went above and beyond to support you through the process. We will pass your … More
★★★★★ 5/5
GoogleHaving newly moved to the area I had no idea where would be safe and quiet, also this would be the first property that I was renting on my own, so I was quite stressed. As well as calling many places before Frost, I thought the search for a …
Raveenaamlani92 · 4 October 2022
Agent replied
Thank you so much for your 5 star review for Wendy from our Lettings Teams at Burnham. We're so pleased to hear that you found a great property, and that Wendy was very professional and really made you feel at ease. We will pass your … More
★★★★★ 5/5
GoogleI had an amazing experience with Frost Partnership and I would absolutely recommend this firm and use it for any future transactions. They delivered an outstanding service and thanks to their professionalism, work ethic, dedication, great …
Copy · 4 October 2023
Agent replied
Thank you so much for leaving this incredible 5* review for our Burnham Residential Sales team and especially Gill. We are delighted to read that they helped you to reach an excellent outcome against all odds and that your dream came true! … More
★★★★★ 5/5
FacebookMy wife and I have had the pleasure of investing with Miss EVELYN JOSHUA and evaluating whether our investment is secure. Her professionalism and caring demeanor had us feeling like she is part of the family. she has an infectious bubbly personality that you just can't help but open up to her. We invest our capital with EVELYN and the returns and profits were very huge amount. On the first day of listing we were contacted by Miss EVELYN JOSHUA for some fast investment before our open eyes she surprised us forward to doing business with Miss EVELYN JOSHUA and her platform. If you want people working for you I highly recommend her good work. she is always at your service anytime, any day just contact her on viaWhatsApp:+1(804)391-9232E-mail:evelynjoshua24trades@gmail.com
Tyler · 30 October 2022
★★★★★ 5/5
Googledavid ,gill and all the team were great. we had so many views and interest in our house. they spent a lot of time visiting, and showing people around. and got us full asking price too. a great service to us.
Glen · 7 June 2023
Agent replied
Thank you so much for this fabulous 5* review for our Burnham Sales team. We are delighted to hear that the team provided a great service to you.We will pass your comments on to them and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleExcellent service. Very professional and helpful
Qaiser · 22 March 2025
Agent replied · 25 March 2025
Thank you so much for taking the time to post this 5 star Google review for our Burnham Sales team. We are delighted to hear that you received excellent service and that the team were very professional and helpful. We will pass your … More
★★★★★ 5/5
The Trusted Agent SellerA very professional and caring agent - thank you.
I am so grateful to the staff at The Frost Partnership, and particularly Andy Woodwark, who have guided and supported me through the sale of my mothers property.
As I do not live in the area it was very useful to be kept well informed throughout the process..
Kate · 28 February 2018
★★★★★ 5/5
FacebookMy wife and I have been landlords for many years. Caroline Scott has always provided us with excellent service - emails and phone calls answered quickly in a friendly but professional manner. Caroline also has an enviable rapport with local tradespeople so repairs can be effected quickly at a reasonable cost.The Frost Partnership has a very good reputation in the local area. Highly recommended.
John · 1 February 2018
Agent replied
Hi John, Thank you so much for taking the time to write this lovely 5* review. Your feedback is much appreciated. We will pass your message on to both Caroline and our senior management team. Best wishes to you and your wife.
★★★★★ 5/5
GoogleIt's been an absolute pleasure dealing with Wendy at Frosts. A trouble-free rental for a 3 year period and also worth noting that she was able to push through all the initial paperwork and checks so that I was able to move in within just 10 days. Amazing!
Adam · 22 June 2022
Agent replied
Hi Adam
Many thanks for taking the time to write this 5* review for Wendy Taylor from our Burnham Lettings office. We are delighted to read that you had a trouble-free … More
★★★★★ 2/5
GoogleWendy is a real asset to the letting business at Burnham, she was very good with us and our tenant during our interaction with them as a landlord. …
Andrew · 4 October 2022
★★★★★ 5/5
GoogleWendy and David have been brilliant in helping me with my parents flat . I live in London and it was really helpful that I could leave it with them to manage and sell. Thank you
Sooze · 22 June 2023
Agent replied
Thank you so much for taking the time to write this fantastic 5 star review for Wendy and David from our Burnham team. We will pass your comments on to them and to our senior management team. … More
★★★★★ 1/5
TrustpilotTruly Awful!!
Truly Awful! It is utterly disgusting the way this company treats tenants, acting like they are above the law - breaching numerous clauses in the tenancy agreement. I dread to think how other, more vulnerable tenants have suffered as a result of this company. I moved out in November 2021 and have still not received my deposit. After 3 months of ignoring my emails, Frost contacted me with false charges and deductions from my deposit. When i queried them, they would not give me an answer - so I contacted TDS and was informed I could not make a claim after 3 months of moving out... coincidence?
Kara · 7 March 2022
★★★★★ 5/5
FacebookI saw a page review about MRS ELIZABETH BAYS and I must confess that She is a good trader and best in her field as they said, She managed my account after I invested $1,500 I got $15,200 within 7day's of investment I was so shocked, with MRS ELIZABETH BAYS, your money is 100% secured,. Trust me you have nothing to loseYou can contact her viaEmail: elizabethbays70@gmail.comWhatsApp: +1(209)896-9431Facebook: Elizabeth Bays
ẞøbèr · 7 April 2023
★★★★★ 5/5
GoogleWe recently approached Wendy at Frosts Burnham to let out our flat. Start to finish she was impeccable, extremely professional and thorough. She found a Tenant for the flat within 2 weeks after we had struggled for over a month listing it …
Reb · 4 October 2022
Agent replied
WoW! Thank you so much for taking the time to write this 5* review for Wendy from our Burnham Lettings team. We are delighted that you can't fault Frosts service and that you found Wendy to be extremely professional and thorough. We will … More
★★★★★ 5/5
GoogleThe team at Frost Burnham are really helpful and friendly - always return calls promptly and providing information quickly . I would recommend them to anyone - they reinstated my faith in estate agents !
June · 22 June 2023
Agent replied
Hi June - Thank you so much for your 5 star review for our Burnham team. We're so pleased to hear that they were really helpful, friendly and provided information quickly. We will pass your comments on to them and to our senior management … More
★★★★★ 1/5
FacebookThe way you handled my end of tenancy has been complete nightmare. Your property managers created problems for me when there was no need due to lack of communication and finally when it all seems to going OK and was told last Friday that my deposit would be repaid, upon chasing today have been told that it hasn’t been. Will look into this and get it sorted and will take 3-5 working days for the money to repaid. No one seems that bothered about the tenant despite your claims on website etc.I wonder how long before this will be deleted?
Bharat · 21 January 2022
★★★★★ 5/5
GoogleWe have recently rented a flat from Frost Burnham. Wendy is very helpful in finding us the place we both like and the whole renting process has been easy and efficient with her help. Everyone from their office is very pleasant to speak …
Ying · 4 October 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.