Every review we hold for the Burnham office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookHelpful and professional helping us patiently every step of the way. Jacqui Cuthbert was so empathetic and understanding of the emotions involved in selling a house. I would highly recommend the service they gave.
Sue · 7 August 2020
Agent replied · 30 April 2023
Hi Sue,
Many apologies for the delay in responding to your recommendation, but we have only just seen this.
Many thanks for taking the time to write this super review for Jacqui. We are delighted that you received an empathetic and professional property service during the sale of your property.
We will pass your comments on to Jacqui and to our senior management team.
Best wishes from all at The Frost Partnership
★★★★★ 5/5
GoogleMy partner and I have just rented a beautiful 2 Bed First Floor Maisonette through Frost Partnership in Burnham. Wendy looked after the transaction throughout and she was absolutely brilliant. Both professional and friendly, she was always …
Stacy · 4 October 2024
Agent replied · 14 June 2024
Hi Stacy - Thank you so much for this fantastic 5 star review for Wendy from our Burnham Lettings team. We are so pleased to hear that Wendy went the extra mile to ensure that the process was as smooth as possible! We will pass your … More
★★★★★ 5/5
GoogleI stayed in Student Stay for a year. If you are doing research for the place you should stay in Leeuwarden make yourself a favor and book student stay. My house ( in building D) was amazing and new, with a perfect view of a lake, a lot of …
Eleni · 23 June 2025
★★★★★ 5/5
FacebookExcellent service, made selling very easy - thank you so much Nicola
Deb · 21 February 2025
★★★★★ 5/5
FacebookVery helpful, pleased with it, I wish
thank Alison for all her hard work, apart from all the delays that occurred, I still recommend them.
Nicu · 19 January 2022
Agent replied · 5 February 2025
Hi Nicu,
Many thanks for your recommendation and we will pass your thanks on to Alison.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 1/5
GoogleMark is lier he never been transparent with client he allows twice surveys on the house which wasn’t on sale. Very unprofessional please be careful with them
Thanks
G · 22 June 2021
Agent replied
We take all feedback seriously and would like to look into this. Please email your contact information and details of the issue you would like to discuss to marketing@frostweb.co.uk and a manager will contact you.
★★★★★ 5/5
FacebookLuke and Caroline were both very knowledgeable and very helpful in helping us to secure a very popular property! Excellent service! Highly recommend.
Joanna · 28 February 2022
Agent replied · 30 April 2023
Hi Joanna,
Thank you for taking the time to write this recommendation. We will pass your comments on to Luke and Caroline.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 1/5
GoogleOverpriced housing. My house was not cleaned at all before I moved in and they rejected the request to clean it even when I sent photos. In winter the hearing system didn't work and it took a whole week to fix it. At the end I didn't …
Amin · 23 June 2025
★★★★★ 5/5
GoogleFantastic company with a fantastic service. Never had a single rent arrear in 5 years. They always find me the best tenants. Highly recommend
Tom · 11 February 2026
★★★★★ 5/5
GoogleMy partner and I moved into our first home together recently and we couldn't be happier with the service provided. Our home is beautiful and Wendy has been absolutley amazing! Any queries we have she is happy to help and advise. Our neighbours have also spoken very highly of Wendy :) Wonderful start to our new begining, thank you.
Harriet · 20 May 2021
★★★★★ 5/5
GoogleJo Ball is extraordinary person.
My experience with Frost for the last 3 years was good but this year it was excellent with her. …
Khawla · 16 September 2021
Agent replied · 16 September 2026
Many thanks for leaving this 5* review. We will pass your comments on to Jo and Sarah and also to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleOverall we had a good experience in our home purchase with the agent. 😊. Megan assisted us brilliantly. …
Yousuf · 10 May 2025
Agent replied · 22 June 2024
Thank you so much for taking the time to write this 5* Google review for Megan and our Burnham Sales team. We are delighted to hear that you had a good experience in your home and that Megan assisted you brilliantly. We will pass your … More
★★★★★ 5/5
GoogleThis is one of the best places I have ever lived abroad! Not only does studentstay organize great gatherings, it’s also close to school and the city centre! If you are looking for a nice place to live in the Netherlands, studentstay is the place for you!
Maureen · 23 June 2025
★★★★★ 5/5
TrustpilotHighly recommend!
As landlord and seller, I have been greatly helped by the teams at Frost in Surrey! Katie and Charlotte and their team members have been phenomenal at making the letting and sales process as smooth as possible for me. They have been patient and friendly which makes the partnership with them a really enjoyable experience. For that, I would recommend them highly!
Andrew · 13 December 2024
★★★★★ 5/5
GoogleAfter a lot of researching we came across Agent Design Kit, and once we spoke to Emily so she could show how the product work we were very impressed. Really easy and quick to use, especially when we work in a very busy environment. Very impressed with the service and software.
Daniel · 28 June 2022
★★★★★ 5/5
FacebookI recently purchased a property through the Frost Partnership and I couldn't recommend them enough. My husband and I were looking for a property for over a year and throughout this time Anthony, the agent at Frost who we dealt with, was extremely professional, reliable and gave us what felt like a personalised service. If I were to purchase or sell a property in the future I would happily choose Frost again.
Saloni · 29 June 2021
Agent replied · 30 April 2023
Hi Saloni,
Thank you so much for taking the time to write this fabulous review for Anthony and his team. We are delighted to read that he provided you with an extremely professional and personal property service and that you wouldn't hesitate to recommend The Frost Partnership in the future.
Wishing you every happiness in your new home!
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI am so grateful to Wendy Taylor for hard work and dedication. She was on top of every detail, from the initial home search to the final closing. Her professionalism, knowledge, and kindness made the whole experience a joy. Thank you!
Simona · 13 May 2024
Agent replied · 25 May 2023
Hi Simona - Thank you so much for leaving this amazing 5* review for Wendy from our Burnham Lettings team. We are so pleased to hear that her professionalism, knowledge, and kindness made the whole experience a joy. We will pass your … More
★★★★★ 5/5
GoogleI'd like to say a huge thank you to Wendy Taylor an absolute superstar and a true asset to the FP. …
Lord · 4 October 2021
Agent replied · 14 June 2024
Many thanks for taking the time to write this 5* review for Wendy Taylor and our Burnham Lettings team. We are delighted to read that Wendy has been an absolute superstar!! … More
★★★★★ 1/5
FacebookI would never use frost ever again They ignore there tenants and just want money very unprofessional and just lie and don’t care at all about anything but making money
I’ve had major damp in a property of theres for over a year and is getting worse and all laura Woodward does is ignore even environmental health are being ignored by frost
John frost you must be so proud of your incapable staff
Andy · 10 February 2021
Agent replied
Hi Andy, Please can you email details of the problem and your full contact information to marketing@frostweb.co.uk so that we can investigate this matter.
Kind regards
★★★★★ 5/5
FacebookI can recommend Frosts totally they are friendly and very efficient keeping in touch all the time I can’t praise them enough.
Jenny · 16 August 2021
Agent replied · 30 April 2023
Hi Jenny,
Thank you so much for taking the time to write this glowing recommendation.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 4/5
GoogleA suitable student dormitory with easy access, rooms equipped with essential facilities, and reasonable prices.
Sara · 23 March 2026
★★★★★ 5/5
FacebookJust wanted to write a quick review and thank you to the branch in Burnham, and a particular mention for Wendy, the lettings manager. Wendy helped find us the perfect house in the location we were after. Professional, courteous, and highly efficient throughout the process, making the whole process so much less stressful than it could have been.
Now having to use another estate agent and greatly missing the service and expertise the team and Wendy provided!
Great service from Frosts Burnham!
Phil · 20 March 2017
Agent replied
Hi Phil,
Many thanks for taking the time to write this review - it is very much appreciated. We're delighted to hear that Wendy helped you find your perfect lettings home! We will pass your lovely comments on to Wendy and her team. Best wishes for the future.
★★★★★ 1/5
TrustpilotFrost Partnership in High Wycombe is…
Frost Partnership in High Wycombe is awful. It took me way too long and a battle to get my deposit which I paid quickly to secure. Poor service from Frost and the landlord. Had I not chased for my money I would not have got it back. Absolutely shocking!
Emzy · 20 April 2022
★★★★★ 5/5
GoogleDavid and the whole team at Frosts have been fantastic. They have held our hand through what for us has been a drawn out selling experience and reassured us finding the best buyer and gently moving sales along. The team are friendly professional and responsive . I could not fault them, thank you
Jane · 22 June 2023
Agent replied
Hi Jane - Thank you so much for taking the time to write this fantastic 5 star review for David and our Burnham Sales team. We're so pleased to hear that you found them friendly, professional and responsive and that you could not fault … More
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