Trusted Agent profile · Burnham, Buckinghamshire
Verified
★★★★★
422 reviews across 1 platform
78 High Street, Burnham, Buckinghamshire, SL1 7JT
Part of Romans, see every office.
Romans's office in Burnham, Buckinghamshire, at 78 High Street, is rated 4.5 out of 5 across 422 reviews on 1 platform, including 422 Google reviews rated 4.5.
Every review we hold for the Burnham office, from every platform, shown as written. First names only.
5/5
GoogleExceptionally good service specifically from chloe. I am grateful for the positive experience i had with them.
Dear Deepak Verma Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleI have received first class service from the Property Manager Isabella York at the Burnham Branch. A recent tenant left my property leaving the place needing a complete and thorough overhaul. Isabella help all along the way acting …
Dear David, Customer care is important to us so we really appreciate you taking the time to … More
1/5
GoogleRang up on spec re a letting. Briefest of details asked for. Employee hung up when she'd made her mind up I couldn't meet the criteria. Rang again. She said "I don't know what happened there". And after informing me what I'd need to do …
Dear Mr Barrett We're so sorry that you haven't been happy following your experience with us. If you are willing to do so then please get in touch with us at customerrelations@lrg.co.uk with more details about your experience. Kind regards, Customer Relations Team
1/5
GoogleThis is worst agency i ever have i need move because of personal circumstaines and need go asap and they not been really helpful agent karensa was not really keen on helping only was saying to pay rent etc not recomend if i can give zero star i give.
Dear Sir, we appreciate your feedback and thank you for taking the time to let us know about your experience with the Burnham office. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, email customerrelations@lrg.co.uk Kind regards, Customer Relations Team
5/5
GoogleI recently purchased a property through Romans in Burnham. My contact there was Lewie Hastings, who was exceptional throughout the process. He kept me fully informed with progress from the sellers side and was in constant communication …
Dear Asma, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleI am Land Lord. I have been in contact with Ms Isabella York, Property Manager. She is superb and good. Very patient and responsive. Very prompt and positive, quick and efficient. She is Star Manager. God bless. Jabez & Rhoda
Dear Rhoda, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleDear Mr. David Mauzhendi, I want to sincerely thank you for all of your time and effort in helping get us into our new home. …
Dear Sami Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleVery pleased with the service I received from a young man named David. He was very helpful and explained everything that I did not understand. Very polite and respectful indeed.
Dear Taurayi Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleMy tenant recently contacted Romans regarding repairs needed. Isabella called me to advise and I shared details of my 'handy man'. She liaised with both him and the tenant and made the whole process a smooth …
Dear Anita, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleRight from the day we registered with Roman's we have experienced a very professional approach from Roman's - be it Matthew, whom I contacted first in November. He remembered that we are on a notice period till April and are interested in a …
Dear Manish Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Burnham. We're so happy you had a positive experience with us. Kind regards Customer Care Team
5/5
GoogleI have been contracting for Romans for a good few years now. I originally covered High Wycombe but have now been covering Burham area and further out. Isabella york who sends me the works orders and quotes makes the work and attending the …
Dear Joe Pregle, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
GoogleIsabella has always delivered the best customer service without delay, from beginning to end. She is always available to answer any inquiries in a professional and efficient manner.
Dear Vernessa, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleI highly recommend Romans Burnham as they understand market and buyers’ needs. They deal with clients on fair terms. I am delighted with their services, updates, guidance and friendly communication. Five stars for their professional …
Good afternoon, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleWorking with Isabella (Izzy) at Romans has been so easy. She has quickly informed me of any issues that requires my attention and always advises me on the best route to resolve it. Fantastic service - Highly recommended
Dear Bruce, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleMy property manager is Isabella York and she has been AMAZING!! She is understanding, professional, friendly and when a problem arises she makes sure to get it resolved ASAP. Thank you for everything you’ve done for us :)
Dear Georgina Body, Customer care is important to us so we really appreciate you taking the time to … More
2/5
GoogleVery unprofessional in my experience. Had a viewing booked yesterday in Slough. Got told in the morning it had to be cancelled due to someone double booking me the day before. Then a text soon after saying this other veiwing had cancelled …
Dear Sir/Madam, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction … More
1/5
GoogleVery bed experience with property purchase that costed money and most importantly nerves.
Dear Tijana B, We appreciate your feedback and thank you for taking the time to let us know … More
5/5
GoogleThese guys have been fantastic in facilitating the purchase of my property. Even though they acted for the vendor, they went about the process with the utmost professionalism and standard. Special thanks to Jenny and Natalie.
5/5
GoogleWe sold and purchased through Romans in Burnham. Our experience with them was great. We were kept up-to-date on the progress of our sale as well as onwards' purchase. They kept us updated with the viewing appointments of our sale. They …
Dear Ali Gondal, Thank you for the great review of our Romans Estate Agents Burnham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleMy experience with Romans group has been simply amazing. Kerensa, Matthew and Molly all from the Burnham office have been very cooperative. I had my tenancy to start in 1.5 months' time and they helped me negotiate that with the landlord …
Dear Haris Thank you for the great review of our team at Romans Estate Agents Burnham team. It’s fantastic to hear that we could provide you with a great service that you were happy with and that we could make your move in as stress free as possible. Kind regards Customer Care Team
5/5
GoogleI have been renting through Romans Burnham for a while now, and I continue to be impressed by the service I receive from the Romans team, particularly my Property Manager Isabella York - she is always happy to help, responds expeditiously, …
Dear Dylan Thank you for the great review of our Romans Estate Agents Burnham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. Kind regards Customer Care Team
5/5
GoogleTim, from Romans provides a fantastic service and is by far the best estate agent i've used. Five star service and I couldn't recommend him highly enough!
Good afternoon Customer care is important to us so we really appreciate you taking the time to … More
1/5
GoogleWe have received an exceptionally poor service, it has been near impossible to speak to anyone in your office and despite paying a premium for the management of our property, we have not received a level acceptable from an established …
Dear Mr Heath, we appreciate your honest feedback and thank you for taking the time to let us know about your experience with the Burnham office. We strive for nothing less than excellent service, and we always take it very seriously when … More
1/5
GoogleRIP OFF AGENT. THEY WANTED 3% FOR SELLING MY HOUSE & TOLD ME THAT'S THEIR STANDARD FEE. I WONDER HOW MANY PEOPLE FALL FOR THIS. OBVIOUSLY I ENDED UP NOT USING THEM. Just looking at their response, it's the good old 'we have no records' answer.
Hi Paul our apologies we haven’t been able to respond to this review sooner. We appreciate you taking the time to leave your feedback but regret that you aren’t happy with us as result of a 3% fee you’ve mentioned that was quoted for … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Romans's Burnham office has 422 reviews across 1 platform: 422 on Google.
Romans Burnham is rated 4.5 out of 5 across all 422 reviews, and 4.5 out of 5 on Google from 422 reviews.
Romans Burnham, 78 High Street, Burnham, Buckinghamshire, SL1 7JT.
