Every review we hold for the Burnham office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAlmost 2 years after moving out and settling all payments, they send a debt company and ignore all attempts to contact Romans. NEVER USE.
Edwin · 22 June 2022
Agent replied · 22 June 2026
Dear Sir
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we … More
★★★★★ 4/5
GoogleGreat service by the Romans team, they aren't the cheapest rate but what they offer is higher end products to help sell your home faster with better engagement. …
Hayley · 16 September 2021
Agent replied
Hi Hayley Middlehurst,
Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Burnham. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleRomans colleagues were most helpful. Lewis in particular. Its only because of him and Lynda that everything fell in place and we were able to buy our first house here.
Yamini · 22 June 2021
Agent replied
Dear Yamini Mishra,
Thank you for the great review of our Romans Estate Agents Burnham team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleReview for izabela York
I have been dealing with izabela now for some time with Romans and I must say …
Declan · 16 September 2022
Agent replied · 30 July 2023
Dear Declan
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleOur property manager Isabella York has always went above and beyond for us. Fantastic Service, she is a true credit to the company!
Z · 22 June 2022
Agent replied · 30 July 2023
Dear Zeb,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleIsabella York is an asset to Roman Group. Isabella manages our property, and deals with any faults in a courteous and expeditious way.
Darren · 22 June 2022
Agent replied · 30 July 2023
Dear Gwyneira,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
★★★★★ 5/5
GoogleBuying a house first time can be a daunting task Fraiser from Romans has helped me through out the process, being honest and realistic I highly recommended them, good luck to you all with you purchases.
A · 22 June 2019
Agent replied
Hi there Thank you for your recent review. We're really glad to hear you were happy with your help from Fraiser and are pleased we could provide you with such a positive experience. We will be sure to pass your feedback and comments on. Kind Regards, Romans
★★★★★ 5/5
GoogleGreat Service from the team in Burnham (Properties to sell), in a difficult market, it was reassuring to have the help and support from the dedicated team as and when we needed it. Thank you.
Clare · 22 September 2019
Agent replied
Thank you for your review of Romans in Burnham. I am pleased to read your felt supported in the selling process and we look helping you again in the future.
Yours sincerely,
Daniel Collis, Regional Director - Residential Sales
01344 205141
★★★★★ 5/5
GoogleRomans in Burnham were very friendly, professional and listened to our needs - a thorough pleasure to deal with. Kerensa was excellent.
Gerry · 22 June 2017
★★★★★ 5/5
GoogleIsabella York has always been very responsive whenever I have had any issues with where I am renting. She is profrssional and efficient in the way she works
Saiqa · 22 June 2021
Agent replied
Dear Saiqa Ahmed,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
★★★★★ 1/5
GoogleNEVER EVER USE ROMANS, IT IS SUCH A WASTE OF MONEY.
Rajni · 22 June 2023
Agent replied · 30 July 2023
Dear Rajni Sharma,
We appreciate your feedback and thank you for taking the time to let us know … More
★★★★★ 5/5
GoogleMy first inspection completed by the pleasant and wonderful Shikha.
Hassan · 22 June 2023
Agent replied · 22 June 2026
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleKerensa and Sam at yr Burnham branch dealt with our rental flat in a profesional manner.
I was pleased that they were able to offer an alternative contract which …
Pearl · 16 September 2020
Agent replied
Hi Pearl Thank you for the recent 5 star review of our Burnham branch. It's pleasing to read your comments about Sam and Kerensa and glad they could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans
★★★★★ 5/5
GoogleI'm really happy to give a five star for the service we have received as a tenants. …
Matt · 16 September 2022
Agent replied · 30 July 2023
Dear Matt,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleFrom the initial enquiry to viewings to after moving in everything has been perfect and I cannot fault the service we have received. The staff made the whole process easy and completely stress-free.
Laura · 22 June 2019
Agent replied
Thank you for leaving a positive review regarding Romans of Burnham. I am pleased to hear that we handled your viewing enquiries well and that we made the process easy and stress free. I will pass on your comments to Romans of Burnham … More
★★★★★ 5/5
GoogleI find my property manager, Isabella York, to be most helpful, and she responds quickly and positively to emails.
Stephen · 22 June 2022
Agent replied · 30 July 2023
Dear Stephen,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleAny communication I have with Isabella York, from Romans, is always dealt with quickly. Always friendly and professional. Thankyou!
Janice · 22 June 2022
Agent replied · 30 July 2023
Dear Janice
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleIsabella York is an asset to Roman Group. Isabella manages our property, and deals with any faults in a courteous and expeditious way.
Gwyneira · 17 August 2021
Agent replied
Dear Gwyneira,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
★★★★★ 5/5
GoogleMany thanks to all the letting team involved in my end of of Tenancy , Steve Sheppard
Wal · 22 June 2022
Agent replied · 30 July 2023
Dear Wal,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleAmazing staff, especially MR. Matthew Chapman he was my lettings advisor . Very professional , very helpful and kind . Thank you for everything. Kind Regards Eduard
Dan · 22 June 2020
Agent replied
Hi Eduard Thank you for your review. It's great to hear you had a positive experience with Matthew in our Burnham branch. We will be sure to pass your feedback and comments on. Kind Regards Romans
★★★★★ 2/5
Google1) While advertising the information was wrong, our furnished flat was published as unfurnished.
2) My name was wrong on several documents even after being corrected each time. …
Payel · 16 September 2019
Agent replied
Hi there Payel, we are saddened to read of the negative experience that you have had with us and our team at Burnham. I’ve had the chance to speak with Kerensa Lewis the Lettings Manager at the branch about your comments, we accept that … More
★★★★★ 5/5
GoogleI would like to thanks Romans for very professional approach and specially their staff I would like to mention one name Isabella York she is our property Manager very helpful,polite and professional,she deals with all issues in a very professional manner highly impressive,many thanks for your ongoing support.
Arjun · 22 June 2022
★★★★★ 5/5
GoogleSmooth transaction. Great customer service, Great communication. very helpful mortgage broker dealt with my case with immediate effect I'd give the team 10 stars if it would let me!
Bob · 22 June 2019
Agent replied
Thank you for leaving a positive review of Romans in Burnham. I am pleased to read that our customer service led to a smooth transaction and that our mortgage advisor helped guide you through your purchase. We wish you all the best in your new home. Kind regards, Daniel Collis, Regional Director, 07894 726 146
★★★★★ 5/5
GoogleEverything has been easy and straightforward - professional throughout
Rizwan · 22 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.