Every review we hold for the Burnham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSwati she is very good on her job and she know how to answers the all questions I really like her customer service skill
Parmod · 15 May 2024
Agent replied · 25 November 2023
Dear Parmod Kholia
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleI am writing this review on behalf of my mother who does not have a Google account. She has had Issy York as a managing agent for some time. My mother believes that she deserves a five star review for the personal attention given. My …
Mr · 16 September 2022
Agent replied · 30 July 2023
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleI had the pleasure dealing with David and Shannon in helping us find our new rental property in Wexham. They were quick in responding to any requests we had for the landlord and also gave us all the information that we needed for a smooth …
Gursharan · 16 September 2022
Agent replied · 30 July 2023
Dear Gursharan,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleWe recently used Romans Burnham branch to sell our house. Will and Jake provided us with an excellent service, very professional, always responded to calls in a timely manner and on hand to answer any questions. We would recommend 100%. Thank you Will and Jake.
Steve · 22 June 2019
★★★★★ 5/5
GoogleHaving been faced with unimaginably difficult tenants, Kerensa, Izzy and Swati worked hard to resolve the problem. They have been my port of call and always endeavour to do the best they can. …
Daljit · 16 September 2023
Agent replied · 29 October 2023
Dear Daljit Kalher
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleJust wanted to say a big thank you to the Burnham office, Shannon Cox and Molly Greenfield are amazing and have helped me with my move step by step and I couldn't of asked for more. Thank you guys and I'll definitely recommend Romans Burnham to others.
Frank · 22 June 2022
Agent replied · 30 July 2023
Dear Frank,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleOutstanding Service!
I was moving from India to the UK for employment and was in search of an apartment. I wanted to move in as early as possible after moving to UK to avoid …
Ajay · 3 August 2023
Agent replied · 30 July 2023
Dear Ajay
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleGreat service received from Shannon Cox in Burnam office. All through the process of hiring out my property, her communication, knowledge and willingness to help is worthy of commendation. Great job Shannon, and thanks for everything!
Kizzy · 22 June 2023
Agent replied · 30 July 2023
Dear Kizzy,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleA very special thank you to Will and his team at Romans Burnham for the professional and seamless sale of my elderly father's house.
The sale was handed with care and consideration which made it much easier for us …
Robert · 16 September 2020
★★★★★ 1/5
GoogleThe agents were very keen to sell my property and made many promises initially which they obviously didn’t follow through . I absolutely regret using these agents - they even pressured me to sell my house at a lower price than they agreed …
Rabika · 16 September 2022
Agent replied · 30 July 2023
Dear Rabika
We appreciate your feedback and thank you for taking the time to let us know … More
★★★★★ 5/5
GoogleKapil Gera is a miracle worker. He was able to help us buy our dream home by being able to guide us through the process of obtaining the maximum mortgage value at the lowest possible rate. If it wasn’t for Kapil’s excellence and …
Farzad · 24 September 2018
★★★★★ 5/5
GoogleExcellent service with myself a first time landlord and they were able to answer all of my questions, clearly explained the requirements needed and had the flat rented out in no time. Very impressed with Amy Meades who took my initial enquiry and aided through to completion, was very freindly and helpful!
Matthew · 22 June 2021
Agent replied
Hi Matthew Richards,
Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Burnham. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 4/5
GoogleI have been renting a flat from Romans and have dealt with mostly with Isabella York. I was very happy with her professionalism and responsiveness. Everything she said she would do, it was done as promised and without me needing to chase, …
Simon · 16 September 2022
Agent replied · 30 July 2023
Dear Simon Pejcic,
We are very happy we could provide you with a positive customer experience. … More
★★★★★ 5/5
GoogleDealt with Sunny. Extremely helpful individual. He and the company went above and beyond to answer questions and deal with my needs in a timely manner. Great communication too, they always kept me in the loop on the progress/status of applications etc.
Ricky · 22 June 2019
★★★★★ 5/5
GoogleI have been a tenant for some years and recently had some property issues. I have been in contact with Ms Isabella York, Property Manager and have been very impressed with her positive attitude, quick response and the efficiency in handling …
Denis · 16 September 2022
Agent replied · 30 July 2023
Dear Denis
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleIt is always good to be able to do business efficiently and effectively, but if you can add in a smile and laugh it is even better. I have had great need of Izzy's expertise and humour over the last few months. Thank you
Olivia · 22 June 2022
Agent replied · 30 July 2023
Dear Olivia,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleI hope this message finds others useful. I wanted to take a moment to express my heartfelt appreciation for the outstanding service Romans have provided as a Lettings Agent. …
Win_ay · 16 September 2023
Agent replied · 24 October 2024
Dear Vinay Babu
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleBest service and very easy process. Shannon cox was so kind and lovely that she helped me move very quickly. Highly recommended to go with Romans if you are looking for easy move.
Nawaz · 22 June 2023
Agent replied · 30 July 2023
Dear Nawaz Pasha
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleLandlord's perspective: I had the pleasure of dealing with Amy Meades, Senior Lettings advisor from Romans Burnham who moved very quickly to help me find a new tenant when the previous one decided to leave. All of the processes associated …
Clement · 16 September 2022
Agent replied
Hi Clement Francis,
Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Burnham. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI have read excellent reviews of Isabella York. Totally agree. This week she organised the boiler problems at my let property by organising the original fitters to return and renew the faulty parts. All organised with efficiency as she has …
Harish · 16 September 2022
Agent replied · 30 July 2023
Dear Harish Anchal,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleWe have been with Romans Estate Agents. Burnham branch for years. Our experience is very positive on this office, especially the professional approach of Issabella. When we hit any issues, Izzy always sort it out for us quickly. Make our …
Tom · 16 September 2022
Agent replied · 30 July 2023
Dear Tom,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleIsabella (Izzy) has been our Property Manager since the last couple of years and we have had a great experience with her. She has been very prompt and accessible at all times. Thank you.
Trupti · 15 May 2023
Agent replied · 30 July 2023
Dear Trupti
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 1/5
GoogleIt is very poor and unprofessional. When I entered the newly rented flat it was filthy and it took a few weeks struggle to get it resolved to my satisfaction. It took the cleaning staff 4 hours to make it as it should have been. Another …
Piotr · 16 September 2021
Agent replied
Hi Piotr, our apologies we haven't been able to respond to this sooner. It’s a shame that you have not had a more positive experience with us and our team in Burnham; we pride ourselves on providing our tenants with the highest level of … More
★★★★★ 5/5
GoogleTrying to get them on tge phone is difficukt. However very professional and happy to help customers.
Baint · 15 May 2024
Agent replied · 29 October 2023
Dear Baint Bharj
Customer care is important to us so we really appreciate you taking the time to … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.