Trusted Agent profile · Burnham, Buckinghamshire
Verified
★★★★★
422 reviews across 1 platform
78 High Street, Burnham, Buckinghamshire, SL1 7JT
Part of Romans, see every office.
Romans's office in Burnham, Buckinghamshire, at 78 High Street, is rated 4.5 out of 5 across 422 reviews on 1 platform, including 422 Google reviews rated 4.5.
Every review we hold for the Burnham office, from every platform, shown as written. First names only.
1/5
GoogleI recently had the unfortunate experience of dealing with Romans estate agents office in Burnham that displayed an appalling lack of communication and updating. From start to finish, their unresponsiveness and poor customer service left me …
Dear Elson Kaca, We appreciate your feedback and thank you for taking the time to let us know … More
5/5
GoogleThe Romans team at Burnham Lettings specifically Kerensa, Swati and Chloe are absolutely amazing. Their customer service, care and consideration in their ability to work with all parties as part of lettings is commendable. They truly …
Dear Preeti Kotecha Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleI had a fantastic experience with Romans Burnham during my home search. Chloe and Swati guided me seamlessly through onboarding, and Issy, our property manager, has been exceptional in addressing maintenance issues promptly. She has been …
Dear Sonu Feroz Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleThanks to Isabella York (Property Manager) for constantly providing us with top quality service and assistance when needed !!!. Cheers.
Dear Gabriel De Francesco, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat service from Elliot and kept regular contact with updates as promised. Would recommend
Thank you for the review! happy to help
5/5
GoogleWe recently used Romans in Burnham to sell our property and I have to say the service we received was first class! We were lucky to have Will and Jake looking after us and they were always on hand to give advice and answer any questions we had. We decided to have an open house which meant no inconvenient visits from prospective purchasers in fact everything was taken out of our hands completely. Romans marketed the property and thankfully we had a good turn out on the day. From the open house we received 2 offers one of which we accepted and 2 months later I'm writing this review from my new house. From the first meeting with Will to the assistance we received from Lorraine our dedicated Move Manager the service we received was amazing. I can wholeheartedly recommend Romans and will definitely be using them again in the future.
Thank you for your positive review of Romans Estate Agents in Burnham. I am pleased to read your house sale went well and the service received by the team was first class. Thank you in advance for recommending Romans in the future. Kind regards, Daniel Collis, Regional Director, Residential Sales, 01344 205 141.
1/5
GoogleAVOID! Be careful of fake reviews which are all asked to be made by tenants! Absolutely horrible dealing with this company, impatient, rude, they do not provide the right information in order to push you to certain decisions!! Proceed with caution.
Dear Yahya Nassar, We appreciate your feedback and thank you for taking the time to let us know … More
5/5
GoogleThanks David for helping us! Good services!
Good afternoon Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleRecently moved into my new home with Romans. The experience was very good, Matthew C kept me informed of progress throughout the process. He was personable and professional with email and telephone comms. My experience with Romans, more so Matthew C has left me feeling very positive and feeling that if an issue arises, he will get it sorted with his ‘can do’ approach.
Dear Jazz, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleReally friendly and nice- would happily use again
5/5
GoogleIsabella York has been very helpful and responsive to all our needs and concerns., highly recommended
Dear Sean Legaspi, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleBest letting agency, especially Isabella York who was very helpful on our letting process, highly recommended
Dear Yweb We are very happy we could provide you with a positive customer experience. … More
5/5
GoogleVery pleased with the service we received. Demonstrated excellent knowledge and made the purchase very easy. Fraiser was helpful on the viewings and Will helped manage the process throughout.
I am pleased to read that the team at Romans Burnham demonstrated excellent knowledge and made your purchase an easy one. Thank you for recognising Fraiser's hard work. We look forward to helping you in the future and hopefully you will … More
5/5
GoogleI want to express my sincere appreciation for the exceptional customer service Swati and Chloe provided while helping us let our first property. Your team's dedication and professionalism were truly outstanding. …
Dear Harpal Vilkhu Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleMy experience with Romans Burnham throughout my home search was exceptional. Chloe and Swati provided seamless guidance during the onboarding process, ensuring a seamless transition, has consistently demonstrated excellence in promptly …
Dear Kundan Singh Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleRomans Burnham have been outstanding in their service in selling my house. We are nearly there now, but I wanted to give Lewie a very special shoutout and thank you! Lewie in all honesty you have supported me so much in the last few weeks! Thank you for your above and beyond service!
Dear Zenab Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleExcellent service , very professional valuation
5/5
GoogleVery professional service and everything explained.
5/5
GoogleROMANS were very helpful in supporting us find a place. Although we decided to not go with the property they had on their books, they really gave useful advice to help us in our choice . FRAISER was extremely supportive and always returned to us with answers to questions we had and was very helpful in our visits. Special thanks is to Jacob and Majeera too who also assisted us with properties.
Thank you for leaving a positive review regarding Romans in Burnham. I am pleased to read that Fraiser was extremely supportive and always got back to you in a timely manner. We look forward to helping you again in the future. Yours sincerely, Daniel Collis, Regional Director - Residential Sales 01344 205141
5/5
GoogleFriendly and efficient service
1/5
GoogleRude and arrogant people. AVOID!
5/5
GoogleFriendly, professional and flexible
5/5
GoogleMy experience with romans has been very good. I have found Isabella York to be courteous and professional in all our dealings with her. She has gone above and beyond on many occasions. We feel at ease and comfortable when reporting any issues as we know Isabella will take care of it. She is a great asset to your company!
Dear Hajirah, Customer care is important to us so we really appreciate you taking the time to … More
1/5
GoogleSuch a pathetic experience I had with romans. I advice never ever use Romans. They literally make you cry. I let a property which had flush issues, oven and hob did not worked, window are not getting closed as it had lock issues and boiler …
Dear Noopur Sharma, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we … More
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