1/5
GoogleVery disappointed with my experience using ADL Surveys. The poor valuation report they provided had a serious negative impact on my …
Trusted Agent profile · Burnham, Buckinghamshire
Verified
Romans Burnham reviews
★★★★★
422 reviews across 1 platform
78 High Street, Burnham, Buckinghamshire, SL1 7JT
Part of Romans, see every office.
Romans's office in Burnham, Buckinghamshire, at 78 High Street, is rated 4.5 out of 5 across 422 reviews on 1 platform, including 422 Google reviews rated 4.5.
Reviews
Every review we hold for the Burnham office, from every platform, shown as written. First names only.
Google1/5
GoogleMistake on report but wouldn't speak to me to discuss/correct. I have had to go through a complaints procedure through HSBC.
5/5
GoogleSo far the best Estate agency in letting, especially Matthew who deserves a special mention From the process of viewing the property, through referencing, sending the …
Agent replied · 30 July 2023
Dear Radina Marinova, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleThe process was smooth and systematic, from viewing to tenancy. Matthew, Shannon and Ninda were very helpful and they replied promptly to queries. Communication was always clear. Highly recommended.
Agent replied · 30 July 2023
Dear Misrah, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleGreat experience with Romans. Special thanks to Ms. Swati Daryanani for handling the entire process of renting out my property and making it all trouble free. Highly recommend their services.
Agent replied · 29 May 2025
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleGood services and the people from there! They help us to find a house to rent! Thanks David!
Agent replied · 30 July 2023
Good afternoon Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleIsabella York the Property Manager in Romans Estate Agents in Burnham is incredibly kind and professional when dealing with customers. She is always available to sort any problem we had. All the best.
Agent replied
Dear Abuzar Atiffi, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have been using Romans letting services. isabella York has been providing great services - has been very quick in responding to any queries / questions / issues.
Agent replied · 30 July 2023
Dear Vinod, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleI am glad I chose Romans Burnham, especially Isabella as my consultant. Their services have always been excellent!
Agent replied · 30 July 2023
Good morning Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleIsabella York was very helpful and sorted out the issue very fast. Thank you very much!!!! Highly recommend
Agent replied · 30 July 2023
Dear Ionut Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleI just want to convey my sincere appreciation and thanks to Fraiser Roberts from Romans Burnham in helping me with my property search. Fraiser has provided me with excellent customer care and assistance in helping me with my property …
Agent replied
Thank you for leaving a positive review about Romans in Burnham and in particular Fraiser Roberts. I am pleased to read Fraiser worked hard to try and find you a property and that he provided a high level of customer service. I hope you … More
5/5
GoogleIn my recent search to rent a property in Slough, the team at Romans (Burnham), were exceptional to successfully move me in within a very small time window. The team of Swati, Chloe, Kerensa and Meenu proved to be very professional, warm, …
Agent replied · 24 August 2024
Dear M M Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleOne of the best estate agents came across after a long time. Was really impressed with their services provided. Very professionally managed by them and really appreciate the staff. Hats off to the kind lady name swati. She was very helpful all over the process. Highly recommended agent in town.
Agent replied · 29 October 2023
Dear Haseeb Balouch Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleAmazing service with Chloe - she has been fab from start to finish with renting a property with Romans. She is always available to speak to and kept me informed throughout the whole process taking away a lot of stress which comes with moving - cant thank her enough!!
Agent replied · 24 August 2024
Dear Stacey Martin Customer care is important to us so we really appreciate you taking the time to … More
1/5
GoogleWe recently rented an apartment through Romans and their unprofessional, negligent behaviour has highly disappointed us. The apartment is in 2nd floor and since the time of viewing (which was almost 2 months ago), the lift was out of order. …
Agent replied · 24 August 2024
Dear Sharanya Chatterjee, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we … More
5/5
GoogleI am very grateful to Romans Estate Agents for helping me find a suitable flat in Slough. They were attentive to my needs and preferences and showed me properties that matched my criteria. Swati who assisted me was very professional, …
Agent replied · 25 November 2023
Dear Vinu Joseph Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleGreat property management: Isabella has been super helpful in managing our flat, prompt responses, easy to reach for both us and tenants. Thank you!
Agent replied · 30 July 2023
Dear Amal Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleI recently had the pleasure of working with Swati from Romans Estate Agents for a property viewing, and I must say it was a fantastic experience. Swati's friendliness and professionalism immediately put me at ease. She provided me with …
Agent replied · 25 November 2023
Dear Majuran Sathananthan Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleRomans Burnham helped me source a wonderful apartment after expressing my requirements. Swati ensured she provided everything I requested for and more. The process was smooth and Swati reassured me that I would eventually get what I wanted. …
Agent replied · 29 October 2023
Dear Nadia Mohammed Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleGreat service from beginning to end, made the whole process feel effortless, top bloke, would definitely recommend.
Agent replied · 1 June 2026
Thanks so much for the kind words! I’m really glad I could make the process feel easy for you. Elliot
5/5
GoogleIsabella York and the team at Romans have been great. Especially good in dealing with routine and non routine problems that occur.
Agent replied · 30 July 2023
Dear Mike Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRomans Burnham Sales team Will and Fraiser are an asset to the business. They have been very supportive and thorough with their knowledge and service that they have provided. Will Baggs recommended the virtual tour which I was a bit sceptical about but this was a great recommendation as this provided the potential buyers with a detailed tour of the house without coming round which then lead to a physical viewing of the property. The property went up and after 2 viewings the house was sold. Fraiser provided sound advice and assisted with the sale of my property and kept regular contact. Lyndsey also was excellent with her communication and kept me informed throughout the stages. Really happy with the whole process and am glad I went with Romans - Burnham. Recommended to All.
Agent replied
Hi Guv Sandher, Thank you for the great review of our Romans Estate Agents Burnham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
1/5
GoogleUpdate: Not really good experience, at the time of checkout. Their inventory partners are not fair, during checkin they claimed items exist (not seen in checkin report photos), at the time of checkout they claim it missing. …
Agent replied · 30 July 2023
Dear Uday Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleFor me, Fraiser is a face of Roman. He is very efficient, friendly and hard working. Unfortunately property search didn’t go but I amazed with his work. No complaint and much appreciation Thanks Romans
Agent replied
Thank you for leaving a positive review regarding Romans of Burnham and in particular Fraiser Roberts. I am pleased that Fraiser was friendly and hard working, and although we didn't find you a property on this occasion we look forward to … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
