5/5
TrustpilotSales with P&S
Very smooth, and straight forward sale. Joe was informative and helpful throughout. Very pleased!
Trusted Agent profile · Burford
Penny and Sinclair Burford reviews
★★★★★
246 reviews across 3 platforms
97 High Street, Burford, OX18 4QA
Penny and Sinclair's office in Burford, at 97 High Street, is rated 4.8 out of 5 across 246 reviews on three platforms, including 79 Google reviews rated 4.9.
79
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
157
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Burford office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleLisa Gould was outstanding in making our very first long distance rental go smoothly. We could not believe we went from seeing the cottage on the Monday morning to being in a position to move in and spend our first weekend there only four days later. All down to the fabulous Lisa working her magic. Highly recommend.
5/5
TrustpilotSuccessful Sale
We’ve used Penny and Sinclair for rental management for a number of years and found them to be reliable, professional and a pleasure to deal with.
5/5
TrustpilotVery professional with regard to the…
Very professional with regard to the whole process. Very pleased with the communication throughout the transaction. No hesitation in recommending.
5/5
TrustpilotI bought a flat with them
I bought a flat with them. Sean is very helpful and responds swiftly.
5/5
TrustpilotRecommended for short lets
It’s our 2nd short let with Penny & Sinclair Oxford. 1st was at a property in Cowley last year and Summertown this time round. They were prompt and very responsive to messages etc. Well recommended for short lets.
5/5
GoogleI sold my house through Penny & Sinclair last year and found their enthusiasm ; reliability and awareness of the local market an absolute breathe of fresh air compared to previous agents I'd been in contact with. A highly personalised service, clear & to the point communication & a great, stress free experience all round! I have no hesitation recommending them to friends & family given their professional, hard working attitude & regularly do!
Agent replied · 21 June 2024
Dear Hannah, Thank you so much for your review. We are very pleased to have assisted you with selling your property and hope we can assist you in the future. Thank you very much for your support and recommending us. Kind regards, P&S.
5/5
TrustpilotFirst time house let
We choose Penny and Sinclair to manage the letting of our house for a 3 month period. Lisa headed up a friendly and confident team who were extremely efficient and professional. Having secured nearly 100% occupancy, Lillimai maintained communication with us and the guests throughout, easily dealing with all practical elements for which we are extremely grateful.
4/5
GoogleThe services of Erling and Robin at your Penny and Sinclair were second to none from the pre - sales chat right through the process to completion, without them we would not have been able to make the next step forward to our new home, highly recommend them and these Estate Agents in Burford, thank you.PositiveResponsiveness, Quality, Professionalism
Agent replied · 21 June 2024
Thank you very much for your review and feedback.
5/5
TrustpilotReally smooth transaction at Penny and Sinclair
My recent house sale was very smooth thanks to Joe Worsell at P&S. He was friendly and efficient and always around to answer questions. I'd recommend him without hesitation!
5/5
TrustpilotThoroughly recommend
Great service from Joe. Patient enough to play the long game from a plan to sell at the start of the year to help preparing for a sale and going on the market in October. Good advice about pricing and they used a brilliant photographer who showed the house at its best. Thank you
5/5
TrustpilotSuperb Service from Joe Worsell
We have had excellent service from all the staff but a very special mention must be made of Joe Worsell. He has guided the process, helped with the difficulties, been always quick to respond. He knew all the details and if I had a question he could not answer he found the facts very quickly.If I ever sell this property there would be no question about who I would be asked to act for me.
5/5
TrustpilotProfessional, efficient, courteous
We have just exchanged on the sale of our house at OX2 9RF.Like many house sellers, we went into this process with a very cynical view of estate agents. We were expecting the worst and to have to continually chase and cajole during the process.Immediately upon meeting the manager of the Summertown branch of Penny Sinclair we felt assured - by his knowledge, frankness and openness about the selling process. All of this chimed with our practical experiences and real life. He made us a number of promises on signing. He kept every single one. Our house was on the market with a professional brochure and impressive web-presence within days. We had a full price offer (on which we have just exchanged) within a couple of weeks (our second visit). His team were well briefed and carried on the professional approach which he had conveyed to us.We are incredibly grateful for his deft and empathetic handling of our buyers (and of us!) during what has been a stressful and intense period.We will not hesitate to recommend Penny Sinclair.
5/5
TrustpilotThumbs up from buyer
We recently bought a house through Penny and Sinclair. Very good experience as a buyer - everyone we dealt with was very professional and helpful and Farzana (East Oxford office) who dealt with our property was extremely pleasant and responsive. Would definitely recommend and consider selling with P&S when the time comes.
Agent replied · 17 June 2024
Thank you very much for this positive review. We are really pleased you have been happy with the service you received and appreciate you taking the time to share your feedback.
5/5
TrustpilotPenny & Sinclair - great experience.
Penny & Sinclair have handled two sales for me over the last 10 years, the most recent has just completed. In both cases they were excellent, the lasted was a complicated sale, that was handled with a professional yet friendly manner. ALL calls were answered, all emails replied to, with the flow of information timely and informative. Highly recommended, all estate agents should work this way - very impressive.
5/5
TrustpilotJoe Worsall is an exceptional manager
Joe Worsall is an exceptional manager. His friendly manner to me made me comfortable right away. And within a week Joe's deft bargaining achieved the sale price.
5/5
GooglePeople who really know their job! Would thoroughly recommend Erling and Robin - an excellent team.
Agent replied · 21 June 2024
Thank you very much for your positive review, it is really appreciated.
5/5
TrustpilotI have just had a very good experience…
I have just had a very good experience with Penny & Sinclair when selling my house. They have been excellent at communicating from the offset, and Sean, our agent, was very helpful in what was a difficult process at times. I recommend them to anyone buying or selling.
Agent replied · 17 June 2024
Thank you for this excellent review. We really appreciate your feedback and we are so pleased you have been happy with the service you received.
5/5
TrustpilotImmediate and trustworthy reactions to…
Immediate and trustworthy reactions to any inquiries or comments by both agents I had contact with at Penny and Sinclair Short Lets.Problems at the property, when there were any, were sorted out quickly and efficiently.The property itself was outstanding in quality and positioning and accurately described on the website.
Agent replied · 17 June 2024
Thank you for taking the time to share this positive feedback. We are really pleased you have been happy with the service you received.
5/5
TrustpilotVery Professional
Sean was great from the start. Informative without being intrusive. Excellent communication. I would highly recommend doing business with. Very Professional.
1/5
TrustpilotWas harassed throughout the tenancy…
Was harassed throughout the tenancy with inspections every few weeks. The end of tenancy charges were so high for made up items that I hired a law firm. They got an out of court settlement as the contract paperwork hadn't been completed correctly. Not good for landlord or tenant.
Agent replied · 17 June 2024
I am sorry to read this review. I have invited you to share more information, although I am yet to hear from you. I would like to look into this situation for you. Please could you confirm which office you dealt with as I would like to confirm where you rented as I cannot locate you as a client. We have standard quarterly checks so uncertain why there would have been any need for further checks beyond this and an independent inventory clerk on check out. We are also members of The Property Ombudsman Scheme which is the route we would take with any tenant unhappy with the result of the check out inventory. I am really keen to help as this sounds like a very unusual situation. Please contact me on 01865 318013 or lizanne@pennyandsinclair.co.uk
5/5
GoogleKate at Penny and Sinclair found a buyer for my house last year and made the process as smooth and pleasurable as it can be given the stress involved in any house sale! Her patience and kindness were appreciated as we negotiated the tricky ups and downs of finding an acceptable deal. I would have no hesitation in recommending her to my friends. Patricia Rushton
Agent replied · 21 June 2024
Dear Patricia, We are so pleased Kate was able to find a buyer for your home and you had a pleasurable experience with us. Thank you for taking the time to write your kind review and we wish you all the best for 2020. Kind regards, P&S.
5/5
TrustpilotExcellent Service
We've just exchanged on a property through Penny and Sinclair Oxford. The experience has been excellent from start to finish. I had full confidence in sales manager Joe Worsell whose knowledge, integrity and sense of fairness guided us through what can sometimes be a daunting process. A great team too. For selling or buying a property I highly recommend this agency.Susan Cowley, Oxford
5/5
TrustpilotJoe Worsell did a great job with our…
Joe Worsell did a great job with our sale, would recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Penny and Sinclair Burford
How many reviews does Penny and Sinclair Burford have?
Penny and Sinclair's Burford office has 246 reviews across three platforms: 79 on Google, 10 on Facebook (across the whole business), 157 on Trustpilot (across the whole business).
What is Penny and Sinclair Burford's rating?
Penny and Sinclair Burford is rated 4.8 out of 5 across all 246 reviews, and 4.9 out of 5 on Google from 79 reviews.
Where is Penny and Sinclair's Burford office?
Penny and Sinclair Burford, 97 High Street, Burford, OX18 4QA.
