Trusted Agent profile · Burford

Penny and Sinclair Burford reviews

4.8

★★★★★ Excellent

246 reviews across 3 platforms

97 High Street, Burford, OX18 4QA

Penny and Sinclair's office in Burford, at 97 High Street, is rated 4.8 out of 5 across 246 reviews on three platforms, including 79 Google reviews rated 4.9.

Google logo

4.9 / 5

79

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

157

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Burford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service for a house sale in Oxford

Penny and Sinclair dealt with my recent house sale in Oxford, which went without a hitch and with excellent personal service. We received valuations from a few estate agents and these varied quite widely, but we went with Penny and Sinclair since they provided the clearest rationale for their valuation. This decision was vindicated, since we accepted an offer above asking price within a few days. They clearly have a good understanding of the local market and pitched the property just right.

Craig · 6 June 2024

5/5

Google

Penny & Sinclair have been absolutely brilliant, I couldn't be happier with their service. Special thanks to Helen Lee who's been amazing, I'm so pleased with my new place.PositiveResponsiveness, Quality, Professionalism, Value

Liam · 22 June 2021

Agent replied · 21 June 2024

Thank you very much for the excellent review and for taking the time to share your feedback.

5/5

Trustpilot

Great Experience in Oxford

My daughter and I came to Oxford needing a Short Let while my daughter attended a Summer Program. We were unhappy with our choices until reaching Lisa and Amber at Penny & Sinclair. Amber came up with a solution that was perfect for us just in time for the program's beginning. Lisa and Lillimai provided outstanding service and helped make our stay comfortable. We hope to be back next summer for another great experience in Oxford.

Mark · 29 July 2024

5/5

Facebook

Liana, thank you for looking after our lovely little Oxford flat. You do a great job making sure it presents to a high standard and we have a nice long term tenant. Thanks to Lucy too

Wendy-Natalie · 20 December 2019

Agent replied · 27 November 2025

Thank you so much for taking the time to write this wonderful review and your positive comments a about Liana and Lucy. We are really pleased we could help you.

4/5

Trustpilot

Joe Worsell was well prepared for the…

Joe Worsell was well prepared for the initial meeting, provided good guidance on pricing and had the property listed very quickly. Would work with Joe again.

Jason · 12 July 2024

5/5

Trustpilot

Fantastic service from Georgia and her…

Fantastic service from Georgia and her team . Always super efficient and responsive.kept us fully informed at all times about potential lettings and always willing to go the extra mile when necessary .

Mrs · 26 February 2024

5/5

Google

I will not go through any other Estate Agent moving forward. My experience with Penny & Sinclair has been excellent and has also been a welcome change to my previous experiences with moving home and renting properties. Lisa Gould from the Burford office has gone out of her way to ensure that everything goes smoothly with my move in from start to finish. It is rare to work with people who care, and I am very happy with the service.

Hussa · 22 June 2020

Agent replied · 21 June 2024

Thank you for this fantastic review, it was a pleasure working with you

5/5

Google

Lots of agents but Penny and Sinclair really stood out for us. Having had several awkward sales in the past we realised the importance of having an agent who really has the skills to get a sale all the way through after the offer is …

Candy · 16 April 2024

Agent replied · 21 June 2024

Thank you for this great review! We are really pleased you have been happy with our service and we appreciate you taking the time to share your feedback.

5/5

Trustpilot

Excellent

Excellent - realistic valuation, very easy to deal with regarding viewings, found me buyers when other agents had failed to and excellent communication

AM · 20 February 2026

5/5

Google

We bought a house through Penny Sinclair as an investment property. The sale handled by Robin proceeded quickly and we engaged Helen to rent and manage the tenancy on our behalf. We received competitive offers in the first week and rented to a great family who we felt would be good tenants. Overall it worked well and we are very happy with the professional and friendly service provided by all the team at Penny Sinclair.

Renata · 22 June 2021

Agent replied · 21 June 2024

Thank you very much for your review and taking the time to share your feedback. We are really pleased you were happy with the service that Helen and Robin provided.

5/5

Google

Just moved into a new rental property using Penny and Sinclair and the service provided by Lisa Gould was exceptional. Lisa was extremely helpful and answered all of our queries and concerns promptly and efficiently. We were also able to have multiple viewings to ensure we were able to make the right decision about our move. Thank you, Lisa for the great service.

Gary · 22 June 2020

5/5

Trustpilot

Sean was an absolute super star in…

Sean was an absolute super star in selling our property, I cannot recommend Penny and Sinclair enough. He was great with dealing with us and with the buyer and it all went very smoothly and everyone was happy with the outcome. A true professional.

Isobel · 24 April 2023

5/5

Trustpilot

I have used the excellent services of…

I have used the excellent services of Penny Sinclair, in particular Georgia and Emily for seven years, and during that time had best experience. They are very customer oriented and I have complete trust in them knowing that they are after my business. Superlative!

Michael · 23 April 2023

5/5

Trustpilot

Search Experience

Anum provided an excellent search experience, very professional, extremely timely in her responses, and genuinely committed to helping. It’s rare to see that level of support and dedication in the industry nowadays!

Christy · 5 December 2025

5/5

Trustpilot

Amazing Team

I have just sold my house in East Oxford. Joe with the help of Angela from Penny and Sinclair (St Clements) made this an extremely smooth and non stressful experience. Joe checked the house regularly as I live over 100 miles away.Complete trust in Penny and Sinclair and definitely recommend them to anyone wishing to find a liable honest estate agents. Thank you so much.

JD · 28 October 2024

5/5

Google

Just sold our home of 20 years through Penny Sinclair and would highly recommend this agent. The property attracted quite a lot of interest, almost all of which were serious buyers. The whole process was managed smoothly throughout by Robin Spindlow, who took us through to a successful sale with patience and good humour. We are not planning another move any time soon, but if we were, we should be very happy to use Penny & Sinclair again.

Eleanor · 22 June 2020

Agent replied · 21 June 2024

Thank you so much for your recommendation and positive review.

5/5

Google

I would recommend Penny & Sinclair to prospective buyers or landlords due to the professional and friendly service I received whilst seeking new rental properties. I found the staff extremely helpful in all aspects when looking for property in the Cotswold's, from start to finish, thanks to Penny and Sinclair it was easy, lettings management and house sales side, I found them very helpful and pleasant. Lisa on the lettings has found tenants for me asap. All the staff at the Burford Office are GREAT at what they do nothing is too much trouble. Penny and Sinclair were superb! I look forward to working with them in the future.

Lea · 23 June 2019

Agent replied · 21 June 2024

Dear Lea, What a lovely review - thank you so much! We are delighted to hear we found you tenants quickly, you enjoyed working with our sales team and with Penny & Sinclair in Burford. Please don't hesitate to contact us should you need help with anything. Wishing you all the best for 2020. Kind regards, P&S.

5/5

Trustpilot

Selling One's Beloved Flat

Joe Worsell helped me promptly and found a buyer very quickly. He was supportive and illuminating during the whole process

Nicola · 23 February 2026

5/5

Trustpilot

Buying our first home

Our experience with Penny and Sinclair has been very pleasant from start to finish. Joe assisted us throughout the journey to buy our first home and he was very responsive and helpful to say the least. The process took a little longer than we expected but it was no fault of P & S who always kept us informed of any delays and would go above and beyond to do anything they could from their end. Overall, we are very happy with the service and would definitely recommend for sellers or buyers.

Anam · 21 December 2023

5/5

Google

My wife and I found the staff extremely helpful in all aspects when looking for property in Burford, when eventually we found the house prior to purchase nothing was to much trouble, viewings were very well accompanied even at very short notice being very polite and informative. The negotiating was dealt with superbly and with ease and peace of mind. Particular praise must go to Emma who through a great deal of effort and tenacity sorted out a potential 'stumbling block: the outcome of which proved very fruitful. All in all I would thoroughly recommend Penny Sinclair through diligence,effort reliability and above all great communication and humour.

Phil · 23 June 2018

Agent replied · 21 June 2024

Dear Phil, Thank you so much for your five star rating and review of our Burford office. We are very grateful for the feedback and support. We are delighted to hear we were able to find you a home with such a pleasant experience and hope you've settled into your home well! Wishing you all the best for 2020. Kind regards, P&S.

5/5

Facebook

Judith and Georgia took over the summer short lets on my house last year and I have been extremely impressed. They are very efficient and proactive. I get a sense that they care about the property and take a real pride in their job. When it comes to discussing options they offer intelligent advice and when they say they will do something you can be sure that it will happen. All this and they are charming with it!

Jonathan · 28 July 2019

Agent replied · 27 November 2025

Dear Jonathan, Thank you so much for your lovely review for Judith & Georgia. We are so pleased you are happy with our service and we look forward to continuing to work with you. Kindest regards, P&S

5/5

Trustpilot

Wonderful experience

Joe was courteous, responsive, detail oriented and punctual and secured us a price over asking within first day of viewing! Wonderful experience.

Kate · 15 June 2024

5/5

Google

Penny and Sinclair Estate agent have a poor reputation which is not deserved in the case of Penny and Sinclair. We bought our house in Burford through the local office during the summer of 2015. Throughout the process they kept us informed and conducted viewing at convenient times. Any question raised were immediately noted and responded to often the same day. Although we had rented a property in the area for the previous eight months, moving into a new town creates its own problems. After moving into the house we needed to carryout refurbishment of the property but had no knowledge or experience of local tradesmen. Whenever we asked for recommendations, Penny and Sinclair responded promptly. We could not ask for no better service and have no hesitation in recommending this company.

Trevor · 23 June 2017

Agent replied · 21 June 2024

Dear Trevor, Thank you very much for your kind review (from 2016!), we are very grateful for your feedback and support and hope to assist you in the future. Wishing you all the best for 2020. Kind regards, P&S.

5/5

Trustpilot

Fantastic experience with short let team …

My partner and I came from Australia and dealt with Emily & Georgia who were very helpful for us to secure a short term let. They were responsive, professional and made coming to Oxford that little bit easier. Many thanks.

Mitch · 6 April 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Penny and Sinclair's Google reviews

Questions about Penny and Sinclair Burford

How many reviews does Penny and Sinclair Burford have?

Penny and Sinclair's Burford office has 246 reviews across three platforms: 79 on Google, 10 on Facebook (across the whole business), 157 on Trustpilot (across the whole business).

What is Penny and Sinclair Burford's rating?

Penny and Sinclair Burford is rated 4.8 out of 5 across all 246 reviews, and 4.9 out of 5 on Google from 79 reviews.

Where is Penny and Sinclair's Burford office?

Penny and Sinclair Burford, 97 High Street, Burford, OX18 4QA.

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