Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe bought our house via Frosts and would sell again via them (not for a while hopefully!) as they were a delight to deal with. As with all house transactions, things generally get tight and tense toward the end and they stuck with us, re-assured us when we needed it and did plenty of chasing-up to successfully complete on a fragile chain - Top marks and sensitively done! Use them !! I won't single anyone out as they were all great ! Thanks so much.PositiveResponsiveness, Quality, Professionalism, Value
Ian · 25 October 2021
Agent replied · 24 October 2024
Hi Ian,
Many thanks for taking the time to write this 5* review for our Chesham team. We are delighted to hear that they were a delight to deal with. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleAs first time buyers with one experience of a collapsing chain, my husband and I were a bit apprehensive as we made our offer for our new home...there really was no need to worry though - Frost Partnership were amazing! The whole team were informed, knowledgeable and professional. Just to call out Jacqui in particular who was an absolute dream to work with throughout. She is experienced, efficient and great and driving the process forward every step of the way. Please don't hesitate in using Frost Partnership, Chesham. You will have no regrets. :)PositiveResponsiveness, Quality, Professionalism, Value
Kárren · 25 October 2021
Agent replied · 24 October 2024
Hi Karren,
Many thanks for taking the time to write this 5* review for Jacqui and our Chesham team.
We are delighted that she made your first-time buying experience a pleasurable one, and allayed your apprehension by providing a friendly, informative, efficient and knowledgeable property service.
We will pass your comments on to Jacqui and to our senior management team.
Wishing you every happiness in your new home.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookWe sold our house through the Gerrards Cross office of Frost partnership where Matthew and his team were absolutely excellent. They are very friendly, efficient and helpful. The best estate agents I have ever used.
Steven · 24 March 2021
Agent replied · 22 February 2025
Hi Steven,
Many thanks for taking the time to write this recommendation for our Gerrards Cross team. We are delighted to read that they provided you with an excellent property service and are the best estate agents you have ever used.
We will pass your comments on to all involved.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 4/5
GoogleWe were very happy with the service we received from Frost Partnership. We were aware that nearing the point of exchange, unexpected circumstance nearly derailed the process, but Frost Partnership worked tirelessly behind the scenes to ensure exchange went through.
Alison · 9 November 2024
Agent replied · 23 November 2024
Hi Alison - Many thanks for taking the time to review our Chesham team. We take all our reviews very seriously and strive to achieve 5 stars, was there anything our team could have done to improve your rating?
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI would highly recommend the Chesham branch of Frosts. Grace and her colleagues were always so helpful and kind. Throughout the buying process, I was regulary kept updated of progress and they always followed up on any questions I had. Although I hope not to go through this process in a while(!), I would certainly use Frosts again. Thank you!
Simon · 25 October 2023
Agent replied · 24 October 2024
Hi Simon - Thank you very much for your 5 star review for Grace and our Chesham team. It was a pleasure to read that you would highly recommend our Chesham branch and that the team were always so helpful and kind. We will pass your comments on them and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleFrost have been an absolute pleasure to sell our property through from start to finish. Jacqui and Chloe (amongst everyone else who was involved) always were available to chat or answer any of our questions, were incredibly patient and extremely professional. Best experience we have ever had with an estate agent- we highly recommend and will continue to use their services the next time we sell a house! Thank you so much!
Olivia · 25 October 2022
Agent replied · 24 October 2024
Thank you so so much for taking the time to write this incredible 5* review for Jacqui and Chloe and our Chesham Sales team. We are delighted to hear that it was the best experience you have ever had with an estate agent. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookFrost sold my mums home so quickly and achieved a very good price, they were all so professional, friendly and approachable about all our questions especially Gemma the manager, highly recommended
Sara · 16 November 2021
Agent replied · 22 February 2025
Hi Sara,
Many thanks for taking the time to write this super recommendation for Gemma and the team. We are delighted to read that they worked hard to sell your mum's home and that they provided you with a professional and effective property service.
We will pass your comments on.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleWe dealt with Alex Grace who was excellent. Was very helpful, answered any questions we had and gave us very useful advise all the way through! Can't recommend Alex enough!
Anthony · 25 October 2021
Agent replied · 24 October 2024
Hi Anthony,
Thank you. That's fantastic to read; we're so pleased that Alex provided you with excellent service throughout. We will pass your comments on to him and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleGemma and the team at Frost are best estate agents in Chesham. They gave great customer service and genuinely care about helping you through the stress of buying and selling.
Jack · 25 October 2021
Agent replied · 24 October 2024
Hi Jack,
Many thanks for taking the time to write this 5* review for our Chesham team. We are so pleased to hear that they gave you great customer service.
We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
TrustpilotWonderful service from Danielle…
Wonderful service from Danielle Sprenger
We have been receiving service from Frost partnership for the last 7 years. However since Danielle joined the company our view has completely changed positively, we received very nice & friendly service from Danielle Sprenger She is always hard working, helpful, professional and practical . Before she joined the company, we were mislead by the property management team, who were slow and never taken care of the issues ( even Black mailing that could use anytime the management keys when trying the book time for repair visits etc) but since Danielle has joined the company she has always approved the issues with care and respect the family. We are really grateful for her efforts and positivity throughout what has been a stressful time for us particularly when we decided to vacate the property. I'm also very pleased with the fast and polite communication with Danielle. The Frost partnership should keep her and needs to recognise for her for the hard work who made such a positive impact for the customers. Wonderful service all round from Danielle.
Mumtaz · 16 May 2024
★★★★★ 5/5
GoogleExemplary service, where the whole team go above and beyond to communicate throughout the buying and selling process. We purchased through Frost in January of this year, and Jacqui helped to make the whole experience run as smoothly as possible. When buying or selling in the future, we will only use Frost again!
Jim · 28 January 2024
Agent replied · 24 October 2024
Hi Jim - Thank you very much for taking the time to post this fantastic 5 star Google review for our Chesham Sales team, led by Jacqui Cuthbert. We are delighted to hear that you received exemplary service and that the whole team went above and beyond to communicate throughout the buying and selling process. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookGreat experience finding my new flat. Thanks to Sophie for being so efficient and emailing me with details about the flat that matched what I was looking for. Would highly recommend.
Gill · 28 May 2021
Agent replied · 22 February 2025
Thank you for taking the time to write this recommendation Gill. We are delighted that you received a professional property service from Sophie, and will pass your comments on to her and to our senior management team.
Best wishes from all at The Frost Partnership
★★★★★ 5/5
FacebookHelpful and professional helping us patiently every step of the way. Jacqui Cuthbert was so empathetic and understanding of the emotions involved in selling a house. I would highly recommend the service they gave.
Sue · 7 August 2020
Agent replied · 22 February 2025
Hi Sue,
Many apologies for the delay in responding to your recommendation, but we have only just seen this.
Many thanks for taking the time to write this super review for Jacqui. We are delighted that you received an empathetic and professional property service during the sale of your property.
We will pass your comments on to Jacqui and to our senior management team.
Best wishes from all at The Frost Partnership
★★★★★ 5/5
GoogleGemma and the team were brilliant throughout the sale of my property and made it the easiest sale I've ever had. I highly recommend Frost.PositiveResponsiveness, Quality, Professionalism, Value
Adam · 25 October 2021
Agent replied · 24 October 2024
Hi Adam,
Thank you for your review. That's great to read; we're so pleased that Gemma and the Chesham team were brilliant throughout the sale of your property. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookWe chose to sell our house with Frost Partnerships Staines after the excellent service my father received during the sale of his house in 2017.
All members of the sales team were professional, polite and friendly. They followed their company covid guidelines and ensured any viewers did too.
We had particular confidence in Jamie King who was focused on securing the best possible price for our property with reliable buyers. He seemed to have a 6th sense in this regard and was able to identify time wasters. Having not moved house for 35 years he guided us through the process with patience and understanding and always returned our calls in a timely manner. It was a pleasure to deal with him and his team.
Mandy · 16 December 2020
Agent replied · 22 February 2025
Hi Mandy,
Many thanks for taking the time to write this 5* recommendation for the Staines team. We are delighted to read that they were professional, polite, efficient and friendly and that Jamie managed to secure the best possible price for your home.
We will pass your comments on to Jamie and also to the rest of the team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookAfter twenty six years in our family home on Chalfont Heights we decided to put our property on the market. We made the decision to use the Chalfont St Peter branch of the Frost Partnership. The whole team were extremely pro active and professional in every aspect. After 17 viewings in two weeks we agreed a sale. We would like to express our sincere thanks to both Stephen and Anthony who assisted through the whole process with a successful sale.
Evelyn · 23 November 2020
Agent replied · 22 February 2025
Hi Evelyn,
Many thanks for writing this recommendation. We are delighted to read that the Chalfont St Peter team were proactive and professional and achieved a quick sale for your property. We will pass your comments and message on to Stephen and Anthony and also to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleExcellent service from Alex, Jacqui and the rest of the team. Alex was super helpful and helped me navigate my slightly toddy turvy first time purchase. They were always on hand to answer questions and Alex worked tirelessly to get the purchase over the line. I would recommend them to everyone.
Kabuki7379 · 24 November 2022
★★★★★ 5/5
FacebookWe recently completed a sale through Frosts Gerrards Cross, and a purchase through Frosts Chalfont St Peter. We can't speak highly enough about both offices. All staff were helpful and professional throughout and in particular we should mention Matthew Craft and Anthony Prokopiou who both worked so hard to help us achieve our sale and purchase. We had excellent service from Frosts, and would have no hesitation in recommending them. They really did go above and beyond for us and we very grateful.
Hema · 4 November 2020
Agent replied · 22 February 2025
Hi Hema,
Many thanks for taking the time to write this recommendation for ur Gerrards Cross and Chalfont St Peter teams.
We are delighted to read that you used The Frost Partnership to sell your old home and to find you a new home, and that you found both teams to be professional throughout.
We will pass your comments on to Matthew and Anthony and to the great of the teams.
Wishing you every happiness in your new home from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleHaving decided to move home after 30 years, I am so thankful that I decided to sell via Frosts, Chesham. Gemma, Alex and Jacqui made the process so much easier for me and my only regret is that I am not buying my new home through them. Thanks you all for your patience, kindness and expert knowledge in guiding me through my first property sale. You are true professionals.
BM · 26 October 2018
★★★★★ 5/5
FacebookExcellent service, made selling very easy - thank you so much Nicola
Deb · 21 February 2025
★★★★★ 5/5
GoogleA well deserved 5 stars for Jacqui, Gemma, Alex and the rest of the team at Frost's! Every dealing with them was warm and professional, and they were willing to take time time to understand our needs and help us through each step of the process, both in buying and selling. A special mention for Jacqui as many of our dealings were with her and she was brilliant. Despite a very busy time coming out of lockdown, every correspondence was prompt and professional, and with a kind human touch. We would 100% recommend Frost's.PositiveProfessionalism
Julie · 25 October 2020
Agent replied · 24 October 2024
Hi Julie
Many thanks for taking the time to write this super 5* review for Jacqui, Gemma and Alex from our Chesham team.
We are delighted to read that they provided you with an outstanding property service throughout the buying and selling process, and that you will happily recommend them in the future.
We will pass your comments on to everyone mentioned and also to our senior management team.
Wishing you every happiness in your new home from all at The Frost Partnership
★★★★★ 5/5
FacebookVery helpful, pleased with it, I wish
thank Alison for all her hard work, apart from all the delays that occurred, I still recommend them.
Nicu · 19 January 2022
Agent replied · 22 February 2025
Hi Nicu,
Many thanks for your recommendation and we will pass your thanks on to Alison.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookBilly Boyle is amazing as are her team at Wraysbury. Would highly recommend them to anyone! Billy deserves a medal for her patience and negotiating skills she really is a wonderful lady!
Rebecca · 4 August 2020
Agent replied · 22 February 2025
Hi Rebecca,
Many thanks for taking the time to write this recommendation for Billy and her team. We are delighted to read that they have provided you with a professional and committed property service.
We will pass your comments on to Billy and to our senior management team.
Best wishes to you from all at the The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleWe had Frosts as the agent for both our sale and purchase which spanned from around May - December 2024. The service received was excellent. We were in a long chain which at times looked like it might never align but Jacqui really worked hard to organise everybody else and ultimately secure the exchange and completion. Thank you for everything.
Sarah · 8 February 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
