Trusted Agent profile · Buckinghamshire
★★★★★
354 reviews across 3 platforms
1 Germain Street, Chesham, HP5 1LH, Buckinghamshire, HP5 1LH
Frost Partnership's office in Buckinghamshire, at 1 Germain Street, is rated 4.4 out of 5 across 354 reviews on three platforms, including 128 Google reviews rated 4.9.
128
Reviews on Google
This office
163
Reviews on Facebook
Business-wide
63
Reviews on Trustpilot
Business-wide
Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
5/5
GoogleI would definitely recommend Frosts, their service was polite, friendly and courteous, I found them to always be responsive and willing to deal with enquiries.PositiveResponsiveness, Professionalism
Hi Rachael, That's great to read; we're so pleased the Chesham team were polite, friendly and responsive. Thank you for your 5 star review. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleGemma at Fost Chesham lead us through a difficult few months of uncertainty and stress. She was kind, reassuring and professional at all times. Despite handling over 40 sales she made us feel like we were her only clients and the most important! Simply remembering small details added to the personal touch. We couldn’t have made this journey without her. Now we are in our dream home and couldn’t be happier. Louise & Marcus
Louise and Marcus, Thank you so much for taking the time to write this amazing 5* review for Gemma and our Chesham team. We are delighted to read that Gemma has been a true professional, a reassuring point of contact for you and that she has helped you to find your dream home. We will pass your comments on to Gemma and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
FacebookLuke and Caroline were both very knowledgeable and very helpful in helping us to secure a very popular property! Excellent service! Highly recommend.
Hi Joanna, Thank you for taking the time to write this recommendation. We will pass your comments on to Luke and Caroline. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookProfessionalism, friendliness and communication. Especially would like to thank Harry at the Ashford branch, he was fantastic, very helpful and always got back to me when he could.
Hi Faye Many thanks for taking the time to write this recommendation. We are delighted to read that Harry from our Ashford team was so helpful. We will pass your comments on to Harry and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
1/5
GoogleA Frost Partnership sign, for sale and now sold, have been placed on our land. We have no intention of selling our home - the sign belongs to a house behind us. We have contacted the Frost Partnership several times to have it removed and been ignored.
We take all feedback seriously and would like to rectify this situation. Please can you email jc.chesham@frostweb.co.uk with your address and a contact number so that we can do this as soon as possible. Many thanks The Frost Partnership
5/5
TrustpilotHighly recommend!
As landlord and seller, I have been greatly helped by the teams at Frost in Surrey! Katie and Charlotte and their team members have been phenomenal at making the letting and sales process as smooth as possible for me. They have been patient and friendly which makes the partnership with them a really enjoyable experience. For that, I would recommend them highly!
5/5
FacebookMy brother and I have received excellent service from all the members of the Chalfont St Peter branch of Frosts over the past 10 months regarding the sale of our parents home. It was not an easy house to sell, particularly in the current market conditions, but by steering us gently with sensible things to tackle and by offering relevant, intelligent and timely advice we have achieved the sale. So its a big thank you to all with particular mention for Stephen, Ben & Anthony for sticking with us. Debbie Darby and Michael Weiner.
Hi Debbie Thank you so much for this glowing recommendation for the Chalfont St Peter branch. We're delighted to hear that you received both a professional service and excellent advice regarding the sale of your parents home. We will pass your comments on to all involved and forward to our senior management team. Best wishes to you from all at The Frost Partnership.
5/5
GoogleDespite the rollercoaster ride of a highly competitive market and complex upwards chain, Chloe and Jacqui worked relentlessly to help us secure our first home (and we couldn't be happier). Thanks for putting up with all calls and emails. We couldn't have done it without you! 🙏 (Tommy & Lorena) …
Thank you so much for this fantastic 5 star review for our Chesham team. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookI recently purchased a property through the Frost Partnership and I couldn't recommend them enough. My husband and I were looking for a property for over a year and throughout this time Anthony, the agent at Frost who we dealt with, was extremely professional, reliable and gave us what felt like a personalised service. If I were to purchase or sell a property in the future I would happily choose Frost again.
Hi Saloni, Thank you so much for taking the time to write this fabulous review for Anthony and his team. We are delighted to read that he provided you with an extremely professional and personal property service and that you wouldn't hesitate to recommend The Frost Partnership in the future. Wishing you every happiness in your new home! Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleWe recently bought a house through The Frost Partnership. Gemma Testa was excellent. She kept us regularly up-to-date and was always available to take my calls.PositiveResponsiveness, Professionalism
Hi Kristian Many thanks for taking the time to write this glowing 5* review for our Gemma from our Chesham team. We're delighted to read that she provided you with an informative, pro-active and professional property service. We will pass your comments on to Gemma and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookI recently purchased my first house through The Frost Partnership and had a great experience with all of the team members everyone is very friendly and happy to answer my hundreds of questions. They went above and beyond towards exchange/completion time to ensure everything went as smoothly as possible - a special mention for Gemma who was amazing throughout! Would definitely recommend and everyone who I dealt with at the Chesham branch were great!
Hi Victoria, Many thanks for taking the time to write this super review for the Chesham team. We are delighted to read that everyone went above and beyond during your first home purchase and made the whole experience as stress free and informative as possible. We will pass your comments on to Gemma and everyone involved, and also to our senior management team. Wishing you every happiness in your new home. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookThank you to Billy and the team at Frost Wraysbury. Quick sale, great service and very clear communication.
Hi Kellie, Thank you for your recommendation. We're delighted to hear that you received a proactive and professional property service from our Wraysbury team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleJacqui and the Frost team recently helped us purchase a property in Chesham. The purchase wasn’t without challenges, but Jacqui did an amazing job and I have no doubt she was a critical component in helping us complete the purchase. Would highly recommend the Frost team, thanks again!
Hi Max - Thank you so much for this amazing 5 star Google review for Jacqui and our Chesham Sales team. We are delighted to read that Jacqui did an amazing job in helping you complete your purchase. We will pass your comments on to Jacqui and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookI can recommend Frosts totally they are friendly and very efficient keeping in touch all the time I can’t praise them enough.
Hi Jenny, Thank you so much for taking the time to write this glowing recommendation. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookWould recommend The Frost Partnership to any one wishing to buy or sell a property in the Gerrards Cross area. They kept me informed with all aspects during the sale of my property and the service was second to none. When they came to value the property I was not given 'the hard sell' that I received from other agents, I chose Frosts because I liked their professional manner and my mother had bought from them before.
Hi Gary Many thanks for taking the time to write this glowing recommendation for our Gerrards Cross team. We're delighted to read that they acted professionally from start to finish of your house sale, and provided you with an excellent property service. We will pass your comments on to all concerned and to our senior management team. Kind regards
5/5
GoogleA professional service . Trevor was especially helpful in managing the whole process.
Hi Tim Thank you so much for your 5* review for our Chesham office. We are delighted to read that Trevor was especially helpful in managing the whole process. We will pass your comments on to him and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
1/5
TrustpilotFrost Partnership in High Wycombe is…
Frost Partnership in High Wycombe is awful. It took me way too long and a battle to get my deposit which I paid quickly to secure. Poor service from Frost and the landlord. Had I not chased for my money I would not have got it back. Absolutely shocking!
5/5
GoogleAmazing work Alex & everyone at The Frost Partnership. Thanks for the professional service & outstanding outcome.
Thank you so much for taking the time to post this 5 star Google review for our Chesham Sales team. We are delighted to hear that you received professional service and an outstanding outcome. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookI've recently bought a house through frost in Chesham. And from start to finish it was very professional, Gemma was the agent I bought the house through and was amazing. She was available at anytime I had questions. And made the purchase very smooth and easy for me. Can't fault Gemma or frost partnership in Chesham in anyway. Would highly recommend them.
5/5
FacebookAmazing, friendly and professional service. Would recommend Frost Partnership to all. They are blessed with very helpful staff especially John Day, we could not have completed our purchase without him. John has helped us every step of the way and bent over backwards without any fuss. Please do not hesitate to use Frost Partnership as it is truly recommended by us.
5/5
GoogleExcellent professional service from all the staff especially Gemma, who kept us informed regularly throughout. Would recommend anyone wishing to buy or sell to use Frosts! Thanks again.
Hi Steve, Many thanks for taking the time to write this 5* review and for your recommendation. We're delighted to hear that Gemma and the Chesham team provided you with excellent customer service. We will pass your positive comments on to Gemma and our senior management team. Best wishes from all at The Frost Partnership
5/5
FacebookMy dealings were mainly with Luke Ingram in the Gerrards Cross office and he was great ... helpful, reliable, efficient and nothing was too much trouble. After my father's passing he helped find lovely tenants for his house, and made what could have been a very difficult situation much easier than expected. He is a pleasure to work with and I thoroughly recommend him.
Hi Dena, Many thanks for taking the time to write this lovely review for Luke from our Gerrards Cross office. We are very sorry to read about your father, but pleased that Luke made an emotional and difficult situation much easier for you. Sending our sincere condolences and best wishes from all The Frost Partnership team
5/5
GoogleCan not fault the friendly and efficient service from Gemma in Chesham. Every step of the process was made easy and Gemma was so helpful.
Hi Louise, Thank you for taking the time to write this 5* review for Gemma in our Chesham office. We will pass your comments on to both Gemma and our senior management team.
1/5
FacebookJust wanted to say what a great service we had from the frost partnership in windsor ! Nicola was a great help from start to finish helping to make the move as smooth as possible with no stress which when you have 3 children is a great bonus 😊Great contact from start to finish !!! Would definetly use again 😊
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Frost Partnership's Buckinghamshire office has 354 reviews across three platforms: 128 on Google, 163 on Facebook (across the whole business), 63 on Trustpilot (across the whole business).
Frost Partnership Chesham is rated 4.4 out of 5 across all 354 reviews, and 4.9 out of 5 on Google from 128 reviews.
Frost Partnership Chesham, 1 Germain Street, Chesham, HP5 1LH, Buckinghamshire, HP5 1LH.
